Attends
to all guests needs within Fitness Center facilities while always considering
prompt and courteous service. Conducts activities and service for guests.
Maintains Fitness Center facilities. According to set Standards of order and
cleanliness.
关心所有客人在健身中心里的设备，并为客人提供及时的服务。为客人提供及时、优质的服务。确定的次序和标准维修健身中心的设备。
Facilitate
a quick and efficient service by ensuring that all guests leave happy with
their stay. Ensuring consistency of standards throughout the operation by
adhering to Hilton brand standards.
提供快速有效的服务使客人拥有愉快的离店经历。按照希尔顿的品牌标准以确保运作中服务标准的一贯性。
Gives
prompt efficient and courteous services to guests, members, and visitors.
为客人，会员和参观者提供及时有效率和礼貌的服务。
When
possible, quickly acts on complaints of guests’ timely relay all other
complaints to manager.
如果可能，及时，迅速的处理客户的投诉，并向领导者和经理反应。
Reports
repair and maintenance problems timely to Team Leader.
及时的向领导报告修理和保养问题。
Familiarizes
self with facilities, activities, equipment, services and other pertinent
information in order to provide guest with accurate information.
为了更好的为客人提供精确的信息，要熟悉自己服务的设备，活动和装备以及相关的服务信息。
Ensures
facilities and equipment are clean, orderly and well maintained.
保证设备和装备的整洁，整齐，有序。
Ensures
guests’ amenities, towels, linen and other guests needs have ample supply.
确保为客人提供充足的毛巾，浴巾。
Conducts
activities and services for guests, members and registered children while
giving proper instruction and safety reminders. Abides by rules &
regulations and policies and procedures of hotel.
为客人，会员和登记进入的儿童给予适当的安全指示。遵守饭店的规章制度和程序。
Attends
scheduled training, participates actively in employee activities.
参加定期的培训例会，积极参与员工活动。
Adheres
to specified hygiene and personal appearance standards.
遵从明确的个人卫生标准和个人形象。
Participates
in activities concerning protection of environment guests
参加环保活动。
Update
and input all revenue collected and payment into the computer.
在电脑里更新并储存所有的收入报表。
Update
analysis, membership record, and membership cards etc. into the computer.
在电脑里更新并储存每日分析报表、会员记录和会员卡。
Manage
and upkeep the office equipment and administrative file.
保存办公文具和管理档案。
Liaise
with the membership card making company and coordinate with the representative
with regards to the member’s membership card issue and ensure its smooth
transitions. All membership cards must not take more than 2 weeks to produce
unless it’s a public holiday, this is unforeseen. All membership cards can only
be processed upon manager approval.
协助会员卡生产商制作和发放会员卡，确保会员卡及做好。所有会员卡需在两周内完成制作，公共假期除外。会员卡需在经理批准后才可以制作。
All
membership renewal, Kiosk sales and also to collect and update all reports of
other section manager.
会员更新、小商品销售信息也需及时更进并向部门主管汇报。
Ensures
only qualified persons such as in- house guests, members and guests who paid
the entrance fee are allowed to use the facilities.
只保证那些有资格的人员才能使用健身中心的设备，如住店客人，会员和买票人员。
Type
memo and do filing work.
完成发备忘录和存档的工作。
To
have knowledge of the hotel rooms, hotel services, relative facilities and Food
and beverage outlets.
了解酒店的客房，酒店的服务，相关设施和餐饮部门的相关信息。
Ensure
health and safety codes are implemented and oversee the personal hygiene and grooming
standards of department associates.
确保安全规范得到应用并关注部门员工的仪表标准。
Maintain
and strive for high levels of guest satisfaction by maintaining and promoting
good customer relations and developing guest focus in the recreation team.
通过与客人建立良好的关系，以客人为中心来争取客人最佳满意度。
Practice
Hilton Service; set an example to be followed.
时刻奉行希尔顿服务精神，为其它员工树立良好的榜样。
Lead
by example: Provide a gracious and proactive hospitality towards all customers.
以身作则，为客人提供周到细致的服务。
Report
to work on time with proper uniform, including nametag. Personal appearance
must comply with the standard of the hotel.
按照到岗、制服穿戴干净整齐，佩带名牌。个人形象和仪容仪表必须符合酒店规定。
At
all times strive to represent Hilton in the most professional, courteous
manner.
时刻以最专业谦恭的形象代表希尔顿集团。
