1.Practice the service culture SHINE with Service Essence Training
2.Solve the guest complaints with service culture E-Leap within Service Recovery Training
3.Personal grooming, hygiene and courtesy are in line with hotel and brand standards
4.Strictly adhere to service processes and brand standards, and convey the essence of the brand to our guests to improve guest experience and brand perception
5.Provide good service, knowledge of facilities etc
6.Contributes and works as a team, Maintains a professional and friendly attitude
7.Ensures a clean, professional appearance according to hotel grooming standards
8.Familiars with the use of equipment in kitchen, practices the hygiene and sanitation procedures.
9.Ensures proper use and cleaning of equipment, practices economy, maintains strict control on food wastage
10. Ensure all staff have training, good skill and briefed on the hotel rules and regulations
11.Execute all assigned tasks as directed and delegated from his or her Supervisors or Manager
12.Enliven the spirit to serve basics and conduct yourself professionally at all times to appropriately represent Marriott
13.Follow and ensure compliance with recipes, cooking procedures and use records to ensure food is tasty, well presented, fresh, correct portioned and safe.
Fluent in both verbal &Mandarin
at least 4 years of kitchen working experience. Knowledge in food material’s English, can understand the menu and write the menu.
至少有4年的厨房工作经验. 了解食品原材料的英文, 能看懂菜单和写菜单。
1Year of experience in the same position of similar field
Positive attitude/role model Initiative
Customer Service Oriented
Good interpersonal skills