SCOPE 范围   The value and the turnover of the stock must be strictly controlled to avoid spoilage, and misappropriate stock slow moving value of collection wines must be qualified and re-evaluated to maximize profit opportunities   葡萄酒的库存和周转必须严格控制，以避免损坏，严格掌控和重新评估滞销库存葡萄酒的数量，以确保利润最大化。   PRINCIPAL RESPONSIBILITIES 主要职责   ·         Numeric sequence of report should appear same as wine list. 葡萄酒的存放排列应与为葡萄酒单相同 ·         Directly responsible of wine service areas including every F&B operation outlets ensuring a smooth running, profitable operation within the framework of the hotel. 在酒店的框架内，对直接负责管理餐饮部每一个营运酒吧每天的运营，确保在酒店内的框架内顺利运行。 ·         Responsible for stocktaking and condition of the beverage store rooms 为总结和饮料储存条件室负责 ·         Responsible to maintain the overall welfare of our colleagues by providing them with the wine training & resources to take care of our guests. 有责任去保障所有同事的福利，培训和资源，只有这样同事才能照顾好我们的客人。 ·         Ensure that proper inventory, requisition, bar par and control systems are in place to maintain security and cost control of all beverage operations areas. 确保酒水盘点，领料，酒吧库存和控制系统，维护酒水营运区域的安全和成本控制。 ·         Achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure. 通过增加更多的收益和有效率的开支来完成预算目标以保持最大化利润。 ·         Be responsible for the monthly beverage Profit & Loss Statement. 负责每月酒水部收益和未完成的指标。   OPERATIONS 运营   ·         To be perceived as the best selection reasonably priced and of quality. 能够合理的给葡萄酒定价取决于酒体的质量。 ·         Basic composition for developing new wine list 能够参与基础的创建和创新葡萄酒单。 ·         If local suppliers allow consignment, take advantage of it and concentrate on purchasing rare wines 如果本地供应商同意预先购买葡萄酒，侍酒师需能够提早集中采购年份葡萄酒。 ·         To create, maintain and periodically update the beverage and wine list that is representative of what the market wants in collaboration with F & B/Manager. 根据市场需要与餐饮部总监/经理创建，维护和定期更新的饮料和酒单。 ·         Periodically market wine promotions to improve guest satisfaction and increase sales revenue. 制订市场饮料促销活动，以提高客户满意度并增加销售收入。 ·         For easy identification purpose when conducting inventory taking, a systematic approach to structure the stock of hotel wines / consignment wines / collection wines / guest wines. 为了便于盘点，必须能够有系统的组织和安排的酒店葡萄酒仓库/预购葡萄酒仓库/精选葡萄酒仓库/宾客葡萄酒仓库。 ·         Different coloured stickers for identification of wines by outlet. 能够以不同颜色的贴纸区分各部门的葡萄酒。 ·         To control quantity / value of inventory stock and monitor slow moving items. 能够掌控酒库的数量和价值并能推广滞销的葡萄酒。 ·         Physical check of each wine bottle of outlets and purchasing store, in order to prevent dispute / technical error. 为了防止产生疑问/技术上的错误，需合理检查各个部门的每瓶葡萄酒和酒库。 ·         To ensure that the hotel has the best collection wines in order to have a competitive edge. Value on the market to be monitored to increase profit opportunities. 为了能让酒店具有足够的竞争优势，能够确保该酒店拥有最有价值的葡萄酒。确保对市场进行足够的观测和掌握，以增加获利机会。 ·         Keep in stock if value of wine is expected to appreciate 能够判断和收集有升值空间的葡萄酒。 ·         All items should be listed in inventory list. Special coding should be indicated in the list to identify consignment wines in order to separate them from hotel wines 所有酒品应全部列入盘点单。特别应该指出预购的葡萄酒，以确保与酒店的葡萄酒区分。 ·         Establish an acceptable minimum / maximum inventory value to be stored. 建立酒库的最小/最大的库存量。 ·         Recording report to be printed out and distributed to Director of F&B/F&B Manager. 当月的所有数据报告应向餐饮总监和经理汇报。 ·         Requisition / replenishment to be done accordingly when required (ongoing basis) – refer to minimum / maximum par. 能够改善库存量当需要做相应的补充需要时（以实际为准）。 ·         Preparation of the department beverage yearly budget by using history & forecasting/sales techniques to develop an aggressive budget that reflects the achievable capabilities. 参考历史纪录和销售预测来制定可行的部门 酒水年度指标。 ·         Be responsible for maintaining outlet safety and sanitation standards at all times. 时刻保持部门的安全和卫生设备的标准。 ·         Enforce operational Standards that are periodically reviewed & updated. 实施复习和更新标准以确保营运标准。 ·         Enforce sanitation checklist by having all outlets inspected on a monthly basis. 严格执行卫生设备检查，所有部门每月检查一次。 ·         Be responsible for asset management of all outlet properties and facilities. 管理好部门所有有价值的资产和设备。 ·         Conduct a preventative maintenance on a monthly basis. 每月进行一次餐厅设备的保修和维护。 ·         Above all, to lead by example through a “hands on” approach to motivate our colleagues to excel. 综上所述，要以身作则，为同事树立起良好的榜样，激励同事的工作热情。   HUMAN RESOURCES 人力资源 ·         Develop and implement management training plans for subordinate managers & supervisors on a quarterly basis in conjunction with Human Resource Department. 与人力资源部合作，为下属经理和主管制定管理培训计划并及时实施。 ·         Develop and conduct bar training seminars for colleagues in all outlets periodically. 制定并在所有餐厅进行定期培训研讨会。 ·         Practice “open door” policy to all colleagues. 对每位同事实行开放式政策。 ·         All details regulatory framework refer to colleague Handbook. 所有规章制度请参照员工手册。   ADMINISTRATIVE 行政管理 ·         Periodically plan colleagues outing activity to promote teamwork. 定期的计划团队外出，促进团队合作精神。 ·         Promote positive inter-departmental relations through candid communication and cooperation. 积极的建立跨部门的沟通与合作关系。 ·         Respond to guest inquiries or concerns within 24 hours in what is deemed the appropriate manner. 询问和关注客人的需求，在24小时内以适当的方式去完成。 ·         Be aware of accident prevention and help enforce safe working conditions. Zero accidents are our goal. 了解事故预防并加强工作安全，目标是零事故   Perform any duties assigned by the Management deemed necessary. 执行任何管理层委托的工作。     MARKETING 市场营销 ·         Knowing what wines to sell, understanding 70/30 principle.  能够熟知比较容易销售的葡萄酒，理解70/30的理念 ·         Have a list of wines on top of your head to recommend your guest. 始终有份最佳的酒单可以随时推荐给宾客 ·         Check what stock you have in stock especially when you have big groups in your restaurant. 熟知酒库里各款酒的数量以确保有大型宴会和团队是可供推荐 ·         Up selling skill is selling wines that you want to sell. 能够以专业的推销技巧销售任何酒品   REQUIREMENTS 职位要求 Experience 经验 ·         Minimum 5 years bar/lounge operations experience, at least 2 year wine sommelier experience. 五年酒吧/酒廊工作经验和至少有两年以上的侍酒师经验。   Job Skill / Knowledge 工作技能 / 知识 ·         Demonstrated leadership qualities. 能体现领导者的素质。 ·         Demonstrated good technical knowledge of restaurant operations. 具备优秀的专业的餐厅运营知识。 ·         Demonstrated strong hospitality and communication skills. 有较好的服务精神和沟通技巧。 ·         Demonstrated strong work ethic. 有较强的工作敬业精神。 ·         Demonstrated great hospitality skills and sensitivity to guest needs. 良好的服务待客技巧预知客人的需求。 ·         Demonstrated a good understanding of beverage production. 对酒水产品知识的充分了解。   Computer Knowledge 电脑知识 ·         Knowledge of MS office software   Language Proficiency 语言能力 ·         Demonstrated excellent communication skills in English and Mandarin. 具备出色的英语和普通话表达能力。

确保遵循品牌承诺并始终提供优异的对客服务。 Ensures the delivery of brand promise and provides exceptional guest service at all times. 礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。 Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. 与客人建立并保持良好的客户关系。 Establishes a rapport with guests maintaining good customer relationships. 对于客户调查结果做出回应并落实相应的改善措施。 Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented. 以支持和灵活的态度与其他员工紧密合作，着眼于整个酒店的成功和酒店客人的满意度。 Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. 向客人呈送菜单，回答客人问询并为客人提供关于酒水、食物及服务的建议。 Presents menu/ drinks list, answers enquiries and makes suggestions regarding food, beverage and service to guests. 根据所定的程序接受点菜并为客人服务酒水和食品。 Takes orders and serves food and beverage to guest according to the established sequence and procedures. 根据部门营运指南要求确保部门内所有餐饮物品、设备和其他设施得到妥善保管和维护 。 Ensures all food and beverage items, equipment and other facilities in the Outlet are maintained according to the Departmental Operation Manual requirements. 熟悉并对餐厅菜单和酒单有相当的了解。 Familiars and have good knowledge of the Outlet’s Menu and Wine List. 促销酒水以提高营业收入。 Up-sells beverage to increase the revenue.

  Summary The Four Seasons Hotel Beijing is looking for Sommelier who share a passion for excellence and who infuse enthusiasm into everything they do. We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: Commitment to supportive teamwork and open communication Responsibility for ongoing enhancement of their skills and performance Recognition of personal accountability for their own actions and the outcomes of those actions An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company Join our team We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us." Four Seasons Hotel Beijing provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. Responsibilities 1.Prepare and serve a selection of wines as per the established Four Seasons Standards. 2.Confirm guest orders including any special needs or requests from the restaurant server using the hotel’s point-of-sales system; check completed orders with the guest’s original order.  3.Service and take orders for wines from guests as per the request from any restaurants. 4.Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Preferred Qualifications and Skills 1. High school education or equivalent experience. 2. Minimum one year bartending or related work. 3. Ability to pour, mix, and blend a wide variety, of wines, spirits, and missed drinks. 4. Excellent knowledge of wines, spirits and cocktails. 5. Intermediate English ability 6. Mandarin speaking is a must and work authorization in China is required Join us and Enjoy… An opportunity to build a life-long career with global potential and a real sense of pride in work well done Best-in-industry training Complimentary stays at Four Seasons properties (based on availability) with discounted meals Incentive bonus/competitive salaries Employee service awards Annual employee party/social and sporting events Learn more about what it is like to work at Four Seasons – Visit us: http://jobs.fourseasons.com/ https://www.linkedin.com/company/four-seasons-hotels-and-resorts http://job.veryeast.cn/1154097 Wechat: 北京四季HR

Ensures that patrons of a dining establishment can find a wine to pair with their entrees. 确保餐厅的顾客可以找到一种葡萄酒来搭配他们的主菜 Demonstrate an extensive knowledge of both wines in general and the specific wines listed on the restaurant's menu. 展示对一般葡萄酒和餐厅菜单上列出的特定葡萄酒的广泛知识 Describe wines in great detail 详细描述葡萄酒

【岗位职责】 1、对酒窖的管理，包括储存、盘点。 2、每周要对酒单进行修订，确保酒的年份是正确的。 3、根据客人的需求推荐合适的酒。 4、配合厨师长、行政主厨挑选出各款酒。 5、每天都需品尝酒，判断出开瓶一两天之后葡萄酒的细微变化。 6、选购新酒。 7、培训员工。 【岗位要求】 1、具有丰富的品酒、侍酒知识，为宾客推荐最合适的配餐酒水 2、形象较好，具备较好的修养及沟通能力 3、具有专业侍酒师资格证

· Assist customers with their choice of wine or drink and to take the appropriate orders 帮助客人挑选酒水并正确下单 · Ensure that the proper mise-en-place is prepared for each meal service 确保每一餐服务的餐前准备工作的完成 · Organize, supervise and assist with the service of beverages 组织，监督和协助酒水的服务 · Ensure correct handling, use, storage and cleaning of all liquor service equipment 确保正确处理，使用，存储和清洗所有酒水的服务用品 · Ensure that a tight control is kept on all stock used, and that all checks are raised and processed correctly, and are either paid or charged to account 确保严格控制库存，所有的账单正确并现金支付或者挂账。 · Develop and maintain all wine-related talent training programs 发展并保持所有与酒水相关人才的培训项目 · Liaise and coordinate with wine purveyors for wine updates, training and promotions 与酒水供应商保持联系，包括酒单的更新，培训和促销 · Attend daily F&B meetings and monthly talent meetings to discuss wine updates 参加餐饮部的每日例会和每月人才会议，讨论酒单的更新 · Hold one-to-one sommelier meetings to establish and monitor targets and achievements  举行一对一的品酒师会议，确立并监督目标和业绩 EXPERIENCE 工作经验 · WSET 2 or related certificate WSET二级证书或同等相关证书

专业技能： 1.良好的人际交往能力和书面口头沟通表达的能力 2.优秀的组织能力 3.具有专业侍酒师资格证，WEST级别3/侍酒师（CMS）的证书 4.流利的普通话及良好的英语 5.熟悉使用办公软件，如: Word, Excel, Word, Outlook and Pow

岗位职责： 1、帮助客人挑选酒水并正确下单； 2、确保每一餐服务的餐前准备工作的完成； 3、组织，监督和协助酒水的服务； 4、确保正确处理，使用，存储和清洗所有酒水的服务用品； 5、确保严格控制库存，所有的账单正确并进行支付或挂账； 6、发展并保持所有与酒水相关人才的培训项目； 7、与酒水供应商保持联系，包括酒单的更新，培训和促销。 岗位要求： 1、有相关行业从业经验者优先； 2、至少WSET二级证书或同等相关证书； 3、须同时具备烈酒、白酒、葡萄酒等相关知识。 餐厅概况 Savor Group旗下首家高端粤菜中餐厅，位于深圳南山区深圳湾万象城，面积1700平方，内含9个大包间及大厅座位，设有吧台。 以秉承创新粤菜体验，传承粤菜经典滋味的旗舰店，将于今年12月筹备开业。即将为您呈现不一样的粤菜新经典，敬请拭目以待。

Scope of Position The Sommelier is responsible for the extensive wine program throughout the entire hotel. Although this position will work primarily with the fine dining restaurant, he/she will also support the other food and beverage outlets as well through the selection of various wines and design of the wine lists that each outlet will utilize for service. Requirements Mandatory Educational level: Bachelor’s degree in hospitality or other related field Course of study with Wine Associations (e.g.) American Sommelier Association, Court of Master Sommeliers, Wine & Spirit Education Trust Work experience: Minimum of 3 years experience in a similar position, preferable in luxury hotel/restaurant environment Personal qualities: Reading, writing and oral proficiency in the English language. Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks. Must be a self-motivator and motivator of others. Must work in a safe, prudent and organized manner. Must be able to relate to all levels of Guests and management. Must have a minimum of 2 years experience in a similar position, preferably in luxury environment Must have the ability to handle multiple tasks at one time. Must be able to consistently delight and satisfy our Guest Must have very good communication skills Must have excellent attention to details, and extensive service knowledge Job knowledge: Must have a in-depth knowledge of food and preparation Must have an advanced-level knowledge of wine Must have a in-depth knowledge of beverage and bar related products Must have a in-depth knowledge of laws related to beverage service Prior experience in a renovation or pre-opening environment is desirable Globally-recognized F&B certification requested Restaurant and or Retail experience that has involved selling of wine and guest relations Looking to forge relationships with wine-makers and key players in wine-sector Desirable Established award winning lists 职责范围 侍酒师负责整个酒店所有酒类项目。尽管此职位员工基本上和高级餐厅合作，他/她通过选择不同酒类的品种和每个部门需要用的酒单也支持其他餐饮部门提供服务。 职位要求 必须具备 教育水平: 酒店本科学历或者其他相关领域 葡萄酒协会课程，美国侍酒师协会，侍酒师证书，葡萄酒及烈酒教育信托基金 工作经历: 至少3年以上相关职位经验，具有奢华酒店/餐厅经验者为先 个人素质: 英语读，写，说流利 必须愿意为了完成所有职责和任务在灵活的时间下工作 必须能够自我激励及他人. 必须在安全，谨慎，有组织的方式下工作 必须有能力使所有层次的客人和管理层相处融洽 必须有能力在同一时间处理多种任务 必须能够让我们的客人感到一贯的喜悦满意 必须有良好的沟通技巧 必须特别关注细节和拥有广泛的服务知识 工作知识: 必须拥有食物准备的知识 必须拥有良好的酒类知识 必须拥有饮料和酒吧相关产品的资深知识 必须拥有关于饮料服务的资深知识 先前拥有重新翻新或开张经验者为佳 全球认可的餐饮证书 餐厅或者零售经验包括销售酒类和处理客人关系 寻找和酒类制造商和酒类关键人物建立良好关系 可以具备 奖状

任职资格 1.具有丰富的品酒，侍酒知识，为宾客推荐最合适的配餐酒水； 2.形象气质良好，具备较高的个人修养及沟通能力，和优秀的服务技能和销售技巧； 3.具有1-3年以上侍酒师工作经验或专业的侍酒师资格证； 4.能够承受工作压力，积极应对问题； 5.英文可以流畅的交流。

岗位职责： 1、协助总经理组建侍酒师团队； 2、管理门店酒窖、创建和编制酒单； 3、定期组织员工酒水培训，指导员工完成侍酒服务，并为客人提供高质量的酒水服务； 4、管理餐厅酒水预算和成本控制； 5、定期盘点酒柜，控制非正常损耗； 6、指定酒水营销计划，提高酒水营业额； 7、为客⼈提供优质的酒⽔服务； 岗位要求： 1、有3年以上侍酒师工作经历； 2、对红酒、美食文化有浓厚的兴趣； 3、具有专业的侍酒师资格证； 4、有良好的执行力；

岗位职责 1、向客人呈送菜单，回答客人问询并为客人提供关于食品、饮料及服务的建议。         2、促销饮品以提高营业收入。 3、根据要求准备及服务鸡尾酒。 4、根据客人的需求推荐合适的酒。 5、配合厨师长、行政主厨挑选出各款酒 6、保持所有酒水和客人供应品的标准库存量。 7、协助对酒吧的盘点并保持准确的盘存记录。 8、严格遵守财务部发出的关于收银及现金处理的政策和程序。 9、根据行业、公司和酒店对于餐饮部职能要求的变化做出反应。 10、对于客户调查结果做出回应并落实相应的改善措施。 11、选购新酒。 12、培训员工。 岗位要求 1、具有丰富的品酒、侍酒知识，为宾客推荐最合适的配餐酒水 2、形象较好，具备较好的修养及沟通能力 3、具有专业侍酒师资格证 所有广州富力君悦大酒店的职位用以下应聘方式：  请将个人简历及一寸彩色照片电邮至： careers.grandhyattguangzhou@hyatt.com 亦或寄信至：广州市天河区珠江新城珠江西路12号 邮政编码：510623 酒店星期一至星期五9:00 – 15:00 公开面试时间，可直接携带个人一寸彩照到酒店应聘。 请在简历中注明应征部门与职位，并请清晰完整地写出你正确的电子邮件地址及联系电话。所有人选简历均会存入集团人才库，恕不退还 同时您可以登陆凯悦招聘网站：http://www.explorehyatt.jobs

岗位职责： 1、负责日常客户接待，为客户提供高标准侍酒服务，确保客户体验满意度。 2、负责酒水存储、盘点，维护运营区域的安全和成本控制。 3、负责酒水销售、发展及维护新旧客户。 4、处理客诉，了解客人对门店的建议，并及时上报。 5、协助上级提高三亚门店的知名度和美誉度。 6、完成上级交办的其他工作。 任职要求： 1、具有高星酒店或高端餐饮相关从业经验。 2、五官端正、形象气质佳，具备团队协助能力及良好的沟通表达能力。 3、有一定的葡萄酒知识基础或对葡萄酒知识有强烈兴趣优先。 公司提供专业的培训及良好的晋升空间 提供具有竞争力的薪资+餐补+五险一金+补充医疗等

岗位职责： 1.为客人提供专业的葡萄酒知识讲解； 2.为客人提供专业的侍酒服务； 3.协助店长完成酒庄销售目标； 4.协助店长管理客户档案； 5.店长交办的其他工作。 任职要求： 1、 五官端正，形象气质佳，普通话标准，有涵养，机灵应变； 2、责任心强，具有团队合作精神； 3、热爱葡萄酒行业、了解葡萄酒文化及相关礼仪； 4、30岁以下，专业知识 WSET 2级。相关岗位从业经历。 5、人品好，愿意接受中餐管理模式并有意愿转行

We are looking for a Sommelier to oversee our wine menu and offer recommendations on the best pairings. The responsibilities of sommelier include supervising wine serving, collaborating with winemakers to upgrade selections, and providing wine recommendations to guests. To be successful as a sommelier, you should demonstrate a friendly personality, strong knowledge of food and wine pairings, and good interpersonal skills. Ultimately, a top-notch sommelier should have an understanding of the wine making process, ability to create exquisite food and wine pairings. Responsibilities: Creating and updating wine lists with the chefs and manager. Making recommendations on food and wine pairings. Ensuring that the wine cellar is fully stocked. Informing guests on the variety of wines available. Training wait staff on available wines. Negotiating prices with vendors. Organizing wine tasting events. Complying with health and safety regulations. Requirements: Certification as a sommelier or a degree in hospitality is beneficial. at least 5 years sommelier experience, wine steward, or in a hospitality role. Extensive knowledge on wines and regions of the different types. Knowledge of local vineyards and wineries. An understanding of the wine making process. Proficiency in English, Cantonese and conversational Mandarin. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

工作描述Job Description: 1.协助指导葡萄酒的服务。 To assist in leading and directing the wine list,service of wine. 2. 保持优质的服务标准。 To maintain high service standards. 3.负责创建和维护餐厅的葡萄酒清单。 Be responsible for the creation and maintenance of the wine list for the restaurant. 4. 采购来自世界各地的特殊和卓越葡萄酒。 Sourcing of wines with best quality from around the world. 5.负责酒窖的日常运营，确保始终保持酒的覆盖范围。 To be responsible for the day-to-day running of the wine cellar, ensuring that wine coverage is maintained at all times. 任职资格Qualification: 1. 良好的团队合作精神，能够在压力下工作。 Good team player and able to work under pressure 2. 认真自信，积极主动，以客户及结果为导向。 Serious, Confident,Takes Initiative,Customer-oriented, Resulted-oriented. 3. 有2年以上侍酒相关工作经验者优先。 More than 2 years as a Sommelier in restaurant. 4.英语熟练者优先。 English speaking is preferred 5. 持有WSET2级或以上证书。 WSET II or above

The Four Seasons Hotel Dalian is looking for talent who shares a passion for excellence and who infuse enthusiasm into everything they do. 大连四季正在寻找你 - 对工作具有极大的热情，热爱你所从事的职业。 We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: 我们聘用勤奋上进的人才作培训，在一个能令他们尽展所长的工作环境下, 让他们发挥出类拔萃的工作表现。我们的企业文化孕育了成功的事业，并给予多方面的回报。我们希望我们的同事能够: Commitment to supportive teamwork and open communication 拥有良好的团队合作精神，并畅所欲言的沟通 Responsibility for ongoing enhancement of their skills and performance 持续的提高他们的工作技巧和表现 Recognition of personal accountability for their own actions and the outcomes of those actions 能够意识到自己行为所代表的责任及会导致的后果 An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company 充分了解自己行为会对客人、同事以及公司的形象产生的影响 Join Our Team加入我们 We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us." Four Seasons Hotel Dalian provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. 我们的信念，首重于如何互相对待，彼此树立榜样, 在与宾客，商业伙伴和同事间的交往之中，我们致力寻求互相沟通谅解的方式，也希望能夠得到别人同样的对待 四季酒店向员工提供和客人一样的关怀，四季酒店从 1998 年起。获“财富”杂志评为一百家最理想的工作机构之一。 Key Responsibilities 主要工作职责 1.Prepare and serve a selection of wines as per the established Four Seasons Standards. 2.Confirm guest orders including any special needs or requests from the restaurant server using the hotel’s point-of-sales system; check completed orders with the guest’s original order. 3.Service and take orders for wines from guests as per the request from any restaurants. 4.Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. 1.根据四季酒店的标准准备和服务各种类型的酒水。 2.根据酒店的销售系统来确认客人对酒水方面的特殊要求，并及时跟进进度。 3.根据客人要求向各个餐厅提供酒水服务。 4.满足客人需求，保证客人满意，提供建议并及时给予客人反馈。 Preferred Skill and Qualification 任职要求 1. High school education or equivalent experience. 2. Minimum three years bartending or related work. 3. Ability to pour, mix, and blend a wide variety, of wines, spirits, and missed drinks. 4. Excellent knowledge of wines, spirits and cocktails. 5. Intermediate English ability. 1.高中或同等学历。 2.至少三年调酒或相关经验。 3.能够混合和调制各种类型的葡萄酒、白酒及饮品。 4.极好的葡萄酒、白酒及鸡尾酒的专业知识。 5.中等的英文能力。 Learn more about what it is like to work at Four Seasons – Visit us: 想要了解更多，请登录以下网站并关注我们： 四季酒店官网职业机会： http://jobs.fourseasons.com/

【工作内容】 - 为甲板精酿的客人介绍、分享店内酒款的信息； - 负责甲板夜间的点餐、打酒、送餐、收餐等工作； - 熟悉产品，向客人接受分享甲板咖啡的产品与特色，在沟通中预判客人的需求； - 管理甲板精酿的啤酒、包材等物料的库存管理； - 严格按照食品卫生安全标准对甲板的饮品、食品出品进行管理控制； - 熟知所有酒店产品和活动信息、促销方案，如：各平台套餐计划、派对信息、商店产品信息等，主动推荐，促进销售； - 及时响应客人的需求，及时送餐收餐； - 了解客人对于产品和环境的反馈，并根据意见进行调整提升； - 关注市场讯息，定期研发新产品； - 负责甲板吧台及室内外客区的卫生、杯具及用品的清洗和消毒，按照标准流程开档收档；

任职资格与技能： 1. 年龄26-45岁， 2. 大专以上学历，有私人会所、星级酒店、酒庄等同职经验； 3. 五年以上的酒饮营运服務经验，具有评酒、侍酒师资格证； 4. 丰富的品酒、侍酒知识，能夠迅速掌握客人的需求并让客人喜出望外。 5. 酷爱酒饮文化，责任心强，性格开朗，善于表达，有良好亲和力、较好的修养及沟通能力； 6. 热爱服务行业，有强烈的事业心。

岗位职责 1、对酒窖的管理，包括储存、盘点。 2、每周要对酒单进行修订，确保酒的年份是正确的。 3、根据客人的需求推荐合适的酒。 4、配合厨师长、行政主厨挑选出各款酒。 5、每天都需品尝酒，判断出开瓶一两天之后葡萄酒的细微变化。 6、选购新酒。 7、培训员工。 岗位要求 1、具有丰富的品酒、侍酒知识，为宾客推荐最合适的配餐酒水 2、形象较好，具备较好的修养及沟通能力 3、具有专业侍酒师资格证

【职位描述】 1.大堂吧日常酒水配制。 2.吧台服务及日常准备清洁工作。 3.作好与宾客的沟通及好推销工作。 4.准确无误的提供鸡尾酒。 5.作好每日的盘点。 6.协助培训新员工。 【任职要求】 1.五官端正、热情开朗大方，服务意识强。 2.具有2年以上调酒经验，懂得各种酒类知识。 3.热爱咖啡文化，同时会制作咖啡，或有中级以上调酒师技术证书或咖啡师资格者优先。

岗位职责 1.负责餐厅酒水日常工作，确保客户酒水工作正常运行； 2.对餐厅酒单熟悉，懂葡萄酒的知识； 3.为客人提供卓越的酒水服务； 4.根据客人的需求推荐合适的酒。 任职资格 1.具有丰富的品酒.侍酒知识，为宾客推荐最合适的配餐酒水； 2.形象气质良好，具备较高的个人修养及沟通能力，和优秀的服务技能和销售技巧； 3.具有2年以上侍酒师工作经验。

The characteristics and description of every wine / champagne on the wine list. 了解所有酒单上的香槟和葡萄酒。 Proper wine celler and presentation set-up, Check stock of wines, champagnes and Chinese wine, order shortages noted. Ensure those items are received, properly stored, and kept secured. 正确了解酒柜展示和布局，检查库存内的葡萄酒，香槟和中国烈酒数量，确保这些酒水被接收，妥善储存和妥善保管。 Ensure the Micros system is functional for operation and update the system when wine lists changed. 确保电脑系统可以正常使用并且所有更改的酒类项目已经在系统中更新。 Attend wine tastings and develop relationships with vendors. 参加品酒会并与供应商发展良好的工作关系。

岗位职责 1.对酒窖的管理，包括储存、盘点。 2.每周要对酒单进行修订，确保酒的年份是正确的。 3.根据客人的需求推荐合适的酒。 4.配合厨师长、行政主厨挑选出各款酒。 5.每天都需品尝酒，判断出开瓶一两天之后葡萄酒的细微变化。 6.选购新酒。 7.培训员工。 岗位要求 1.具有丰富的品酒、侍酒知识，为宾客推荐最合适的配餐酒水 2.形象较好，具备较好的修养及沟通能力 3.具有专业侍酒师资格证