Your day to day •    Collaborate closely with IHG GC ops team to identify, assess, and execute the relevant loyalty plans, in collaboration with global loyalty team, regional marketing, and commercial teams to achieve loyalty winning metrics target. •    Manage internal communications with key internal stakeholders (corporate teams, hotel ops leaders)  •    Responsible for loyalty program performance, including loyalty contribution, acquisition, q-revenue, loyalty recognition •    Responsible for luxury loyalty program performance, including new ambassador member acquisition and activation. Luxury loyalty contribution…  •    Hotel engagement & relationship building •    Hotel loyalty culture building •    Manage annual budget, expenditure and phasing to constantly achieve enhanced cost effectiveness & product value   What we need from you Education  •    Bachelor’s or Master’s Degree in a relevant field of work or an equivalent combination of education and work related experience. Experience  •    3+ years’ experience with solid record in loyalty at a multinational company with a large brand •    Experience in loyalty marketing, program ops and delivery. •    Background and skillset to manage complex initiatives from start to finish with cross-functional teams and partners •    Extensive experience with negotiations and technical acumen to define the joint strategy for programs delivery. •    Analytic skillset Technical Skills and Knowledge •    Exceptional networking, relationship building skills •    Strong business acumen and result orientation mindset •    Working knowledge of loyalty programs, Hotel rooms function background is a plus  •    Budget planning/management  •    Strong data analysis skills  •    Fluent in English and Mandarin-Chinese in both writing and speaking. Personal Capabilities •    Demonstrated close sense of follow-up and urgency to deliver •    Demonstrated communication skills including ability to present to certain levels of the organization and influence and persuade key stakeholders. •    Team player with strong drive and willing to take a leadership role in driving initiatives, working effectively across organizations, and creating unique approaches to developing new revenue opportunities •    Commercial awareness to maximize program return •    Preferably, demonstrated success in working with a geographically-dispersed team and cross-functional teams. •    Excellent communication and interpersonal skills with ability to achieve results in a matrix environment

岗位职责： 1、结合酒店集团业务发展需求，为公司寻找和筛选品牌管理输出潜在项目； 2、跟进合作项目，开展项目考察、项目分析、尽职调查、风险评估、项目谈判、协议签署等工作，为公司轻资产运营提供决策支持； 3、负责组织酒店项目分析会，根据各专业对项目评估结果完成酒店项目计划书、服务建议书； 4、负责项目对内对外沟通协调工作，能够较好的协调公司内部团队以及外部业主等方面关系； 5、整合内外部资源，负责与业主保持良好沟通，及时反馈跟进项目进度确保项目顺利实施； 任职要求： 1. 大专以上学历，熟悉酒店行业，需具备五年以上酒店管理公司项目拓展及业务发展经历； 2、熟悉品牌管理输出的工作流程及相关知识，熟知相关政策法规； 3、具有深厚行业人脉资源或业主方信息资源； 4、良好的沟通、人际交往能力，思路敏捷，敬业负责，吃苦耐劳； 5、较强的谈判技巧，能承受高强度的工作压力。

岗位职责： 1.负责制定所中央厨房产品的产品策略、市场策略、推广策略及新品推广执行计划； 2.针对餐饮发展策略，搭建厨师活动管理体系，制定并推动厨师活动计划； 3.追踪最新市场趋势，了解菜品/口味潮流，带领厨务团队持续开发菜品、产品； 4.不断完善酒管公司供应链系统并提出专业建议； 5.建设和维护全国厨务资源，包括各菜系名厨、全国厨师协会等； 6.负责统筹、监督和改善各个环节，包括客户端、采购端、品管端和信息端，保证各环节高效运作，持续提升运营竞争力; 7.对消费者需求、行为及市场竞品产品信息等信息进行调研、分析； 8.负责对产品年、月度销售达成率进行跟踪分析并提出合理优化建议。 任职要求： 1.专科及以上学历，8年以上餐饮圈管理经验； 2.具有B2B客户营销或餐饮渠道客户管理市场经验最佳； 3.懂得菜品、菜系，对闽菜、粤菜、川菜等主流菜系熟悉，有一定的厨务资源； 4.有餐饮相关协会、厨师圈影响力及线下厨师活动运营管理能力更佳； 5.积极主动，思路清晰，具备良好的沟通协调能力以及项目管理能力。

Position Statement: The Senior Manager, Finance Project, FSSC is the key Business Partner for GCM FSSC. This person is expected to manage and deliver the enrollment/transition in accordance with Finance Shared Service Center project plan. This position will be collaborating across Corporate Operations Finance, Pre-opening, and Hotel team to ensure deliverables are met. Position Summary: FSSC Enrollment Project Management Closely working with Project Director, Operations Finance team, Pre-opening team and Hotel teams to successfully enroll hotels into FSSC. Be responsible for Focused and Full-Service hotels Shared Service enrollment full cycle of processes. i.e.: Solution, Implementation and Stabilization. · Solution: Communicate with owners and hotels for their better understanding of Hilton FSSC. Provide and guide the hotel of their specific FSSC solution. ·  Implementation: Lead the hotel enrollment projects make sure the systems (DocMX, RPA, E-voucher, Ticketing systems) are deployed per schedule. Enrollment process are setup and trainings are delivered. ·  Stabilization: Keep monitoring on process stabilization and hand over to FSSC operations team when it’s stabilized. Lead on project charter alignment, develop the transition plan, manage to get sufficient resources per agreed the goal and timing. Ensuring transparent/timely reporting on the progress, success and risks/issues of the project status to leadership and seek their support to ensure project moving forward smoothly. Manage program reporting to various stakeholders, driving governance set-up and effective. FSSC Continuous Improvement Project Continuously improve the enrollment/transition Process, Methodology and Toolkit, actively manage risks and issues by collaborating across work streams, ensuring lessons learned and driving consistent and optimized enrollment/transition. Be responsible to lead the operations process Continous Improvement initiatives. Identify the opportunities and deliver the expected efficiency savings. Change Request and Project Budget control Manage change requests/scope changes based on business/project needs if any. Control the project budget, evaluates all project initiatives as to feasibility, costs/benefits and value-at-risk, and takes corrective actions when necessary. Communication and Relationship Management ·  Relationship management of internal and external stakeholders. Builds supportive, productive, and trusted working relationships with Owners, Operations Finance Team, Hotel teams, FSSC teams and Corporate team. People Management Lead the team and guide on Team Members’ Project Management skillset and knowledge buildup. Be responsible for Team Members’ career development. Other Ad hoc Corporate projects. Qualifications Strong Financial Analytical skill, number sensitive. Strong Project Management skills. More than 10 years of related experience. More than 4 years of management or supervisory experience. 20-40% travel request

岗位职责：   1、作为值得信赖的业务合作伙伴，就广泛的法律事项、当前和发展中的法律问题以及相关专业领域的趋势提供建议  2、为毅风在中国大陆和全球的业务部门提供法律支持，尤其是在项目租赁、项目工程建设和酒店运营方面  3、起草、审查和谈判一般商业合同，包括意向书、租赁、工程相关合同和常规交易文件、劳动合同及其他商业协议和安排  4、就与日常运营有关的事项提供法律支持，包括保存公司的法律文件和记录，协助归档证照以及其他法定要求的合规，就对业务可能产生影响的法律发展提供建议和指导  5、就争议事项提供建议、管理和战略性指导，包括就诉讼、取证以及和解等策略提供法律建议并全程跟进；并在有需要的情况下，联络监管机构和调查人员（包括国家和地区市场监管机构）  6、就中国大陆的酒店运营以及国际监管和合规问题提供建议，包括就酒店政策和操作提供建议并确保其符合适用的法律法规  7、向内部业务部门提供有关法律发展和实践的培训  8、协助建立和完善公司及其关联机构的各种规章制度  9、负责管理法律文件  10、向集团法务部主管有效汇报   任职要求  工作经验  5 年或 5 年以上国际知名律师事务所或知名企业的法律工作经验  具备工程类项目相关法律经验  具备酒店行业工作经验   教育背景  获认证法学院毕业的法学学士、法学硕士或法学博士  获得中国大陆法律从业资格   其他技能  井井有条且善于规划  具有指导、管理和协调不同业务部门工作的能力，包括制定和实施法律相关战略和解决方案的经验具备独立、高效履行职责的能力  具备同时处理并完成多项任务的能力 能够与同事建立良好的工作关系  在有需要的情况下境内出差，最多不超过工作时间的50%  出色的英语书写能力和沟通能力须具备中文听说读写的能力

职责描述： 1、负责公司酒店项目的业务拓展，带领团队完成新项目的寻找与开拓； 2、根据公司发展战略，扩大公司的信息渠道，扩大项目在市场的占有率。积极通过各种渠道收集整理项目信息，安排项目信息整理，跟踪项目，客户回访，挖掘潜在客户资源； 3、负责新项目的SWOT分析与制作； 4、负责开发项目的独立谈判； 5、负责与中介机构的合作关系建立及协议签署； 6、负责组织酒店项目分析会，根据各专业对项目评估结果，完成酒店项目计划书、服务建议书； 7、负责与业主保持良好沟通，关注项目进度，及时反馈跟进。 任职要求： 1. 大专以上学历，有丰富的商务拓展经验； 2、熟悉房地产市场或具备良好的酒店投资人人脉关系，有良好的社会关系、社会资源； 3、有项目独立开发成功经验； 4、良好的沟通、人际交往能力，思路敏捷，敬业负责，吃苦耐劳，富有挑战精神； 5、3年以上开发相关工作经验，能适应出差； 6、此岗位可以异地办公。

Key Accountabilities Assist in driving global multi-brand solution programme regionalization from development to implementation in GC hotelsServe as a key regional contact of global multi-brand solutions programme/projects Agile provide regional insights to shape and optimize project plan, scope of work, timeline & final outputs etc from ideation to final implementation  Engage and manage regional stakeholders to develop deliverables, the regional launch and communication Plan  Continually collect hotel’s data/feedback to refresh by working together with GC project team. Support the line manager on regional multi-brand solutions from design to implement in GC hotels Closely collaborate with functions to understand business needs and develop corresponding multi-brand solutions projects Meeting arrangements,  documentation and cost analysis of projects as well as follow up with stakeholders on results  Follow the Hotel Ready Process for hotel communication during different project phase Effectively communicate and manage cross-functional team’s expectations to deliver results  Timely coordinate with global brand/Guest Shared Services and Mainstream Strategy team for global consistency and regional nuance integration  Partnership with Global Procurement on sourced vendors with clear briefing, good project management and communication skill, budget controlling, contract signing, payment following-up and branded guidelines development etc Draft and get standards approved by adhere to global stds governance process for multi-brand project deliverables  Education  Bachelor’s degree  Major in Business Management, Project Management, Tourism Management or equivalent  Technical Skills and Knowledge 5 years’ related experience in hotel/travel industry operation or an equivalent combination of work-related experience preferred In depth knowledge of hotel operations, including solid understanding of key metrics within the hotel industry. Proficiency in multiple disciplines/ processes related to the position Good interpersonal skills, communication & project management skills in organizing, planning and executing projects from conception through implementation. Fluency in verbal and written English and Mandarin Proficiency in PowerPoint and Excel

What your day-to-day will be like: ·      Act as the leadrepresentative of the global IAM team in the APAC region while establishing thebeginning of IAM services in APAC.  ·      Learn and provideoperational support to a variety of IAM solutions and tools, including but notlimited to: Sailpoint, PingFederate, ServiceNow, Active Directory, Oracle/PingDirectory, Microsoft Entra, Microsoft SQL Server, Oracle Database, Informatica,and Splunk ·      Define, design, test,implement a fluid portfolio of IAM projects within the China and APAC marketsthat includes but is not limited to: o    Access provisioning centralization & automation o    Access requirements analysis, design & segregation ofduties o    Access role standardization and Role-Based Access Control(RBAC) o    Access support platform adoption o    Centralized access reporting and access review automation o    Application integration with Identity Management &Single Sign-On o    Application onboarding to standardized processes ·      Independently manageand contribute to project efforts, including: o    Meeting coordination   o    Business, data and financial analysis o    Access requirements analysis and design o    Business requirements documentation o    Quality assurance and user acceptance testing ·      Perform business anddata analytics on IAM data using tools such as Microsoft Excel, Microsoft SQL Server and other reporting tools.  ·      Further develop the IAMteam’s access management policies, procedures and standards. ·      Assist with theenforcement of said policies and procedures by providing guidance to Chinastakeholders and reporting challenges & opportunities to the Americas-basedIAM team. How you will collaborate with others: ·      Collaborate with APACtechnology leaders and stakeholders to provide IAM guidance, consultation andassistance with various technology initiatives. ·      Conduct managementstatus reporting and creation of presentation materials. ·      Coordinate accesssupport activities amongst end-users, hiring managers, other businessstakeholders, and responsible technology support teams. ·      Liaise betweenregional and Americas-based technology team members on cross-regionalactivities and compliance efforts. What projects you will take ownership of: ·      The deployment of IAMtools, technology and processes to business units servicing the greater ChinaMarket and APAC at-large. You have these minimumqualifications: ·      Bachelor’s Degree, orassociate degree plus 10+ years of Technology relatedexperience,  ·      Four (4) years ofwork experience in Information Security, IAM, IT Audit or related field ·      Three (3) + years ofexperience managing or leading projects. ·      Solid grasp ofgeneral access management and information security concepts, including thePrincipal of Least Privilege, access appropriate to role, and segregation ofduties ·      Data analyticsexperience using tools such as MS Excel, SQL Server, etc. ·      Ability to managetask-load independently with minimal supervision. ·      Disciplined alignmentto established information security policies & procedures and the abilityto adapt where guidance is not present. ·      Proficient projectmanagement skills, including the ability to drive tasks to completion among avariety of responsible parties. ·      Travel up to 10% ofthe time

职责描述： 1、确保公司法务工作健康且有效的制定并履行。 2、督促及检查各部门在工作中涉及到法律法务方面事务的合理落实并对所出现的问题给予意见及支持。 3、参与酒店经济方面的谈判签署并监督执行，力争公司权益最大化的同时促进公司与酒店项目的双赢。 4、配合人力资源部有效规避劳动风险。 5、对到任项目管理团队相关人员进行项目合同培训。 6、落实CEO办公室交办的其他工作。 任职要求： 1、国家正规院校本科以上学历，法律及相关专业。了解资本运作者优先录用。 2、 二年以上同等职位工作经验，良好的英语水平和计算机水平。 3、良好个人品质和职业道德，严格遵守有关法律、法规和规章。 4、工作严谨细致，思维灵活并具有亲和力。 5、良好的沟通技巧，较强的语言表达能力和灵活的处事能力。 6、性格开朗，具有良好的组织、协调能力，能独立协调对内对外各种关系，并能够适应出差需要。

ROLE SUMMARY:   This is a senior role, which supervises the daily operation of a customer facing information and retail services business, which benefits from 10% of the total footfall to BVSH&BVSZ.  The position holder will develop close relationships with Shanghai/Suzhou Village teams, with the purpose of growing sales, and maximizing the profitability of theBVSH&BVSZ through the Retail offer and supporting services.  Key interaction will be required with the Retail, Marketing/Tourism Teams, as well as the Community Relations Director to gather background knowledge, support & develop new initiatives, whilst also actively influencing positive business decisions.  The successful role holder should model outstanding leadership, excellence in customer service, F&B services, exemplary Retail Store Standards, as well as high levels of team engagement & performance.   KEY RESPONSIBILITIES:                                                                             ·       Collaborate closelywith The Apartmentmanager and F&B Manager on daily operations, ensuring seamless servicedelivery and quality control of food and beverage offerings ·       Supervise theday-to-day operations of the F&B outlets, maintaining a high standard ofVIP hospitality service and overseeing staff to ensure exceptional guestexperiences ·      Analyze ourcustomer competitor requirements and positioning, create services to be competitive ·      Interpret trends tofacilitate planning a promotional calendar for all seasonal services; ·      Oversee staffing ona daily basis in partnership with the The Apartment Manager ·       Continuouslymonitor competitor F&B services to ensure that our offerings remaininnovative and maintain a leadership position in the market ·       Build and maintaineffective networks across all departments, facilitating collaboration andcoordination to enhance the overall F&B service delivery ·       Engage with theF&B team on the floor to understand operational basics, identify areas forimprovement, and streamline processes to increase efficiency and guestsatisfaction   SKILLS & QUALIFICATIONS REQUIRED: 1.    F&B experience is a must 2.    Proven track record of operating as a successful Tourism / Hospitality Manager 3.    Strong hospitality/customer care skills 4.    Career defined by a Tourism & Hospitality background 5.    Strong commercial acumen and the ability to deliver at a strategic level, with sound analytical insights 6.    Transformational leader, fully conversant in the change process and an inspiring presence 7.    Experience of sales in a Tourism/Retail setting, with the ability to motivate and drive the sales team 8.    Tourism background particularly on the strategy and execution of the SZV operation 9.    Demonstrable track record of effective people management 10. Ability to plan, prioritize effectively 11. Able to work individually or as part of a team 12. Operates both operationally and strategically, as required 13. Excellent verbal, written, interpersonal & communication skills, delivering with impact & influence 14. Exemplary critical thinking skills and solution orientated 15. Demonstrates drive, resilience and flexibility when working in a dynamic a fast paced environment 16. Flexibility in terms of working hours & pattern (including weekends and Bank Holidays 17. Interest in and knowledge of the local area 18. Experience in a premium environment or market leading tourism destination 19. Intuitively understands the importance of excellence of customer experience/hospitality. 20. Easily collaborates across multi-functional teams, internally and externally 21. Manages effectively across primary internal linkages, such as, Community Relations Tourism Retail, Marketing 22. Act as an ambassador for Value Retail 23. Strong cultural awareness 24. Fluent in English and local Village language - other European languages advantageous 25. Computer literate and fully competent in preparing regular reporting (statistical & financial)

ROLE SUMMARY:   This is a senior role, which supervises the daily operation of a customer facing information and retail services business, which benefits from 10% of the total footfall to BVSH&BVSZ.  The position holder will develop close relationships with Shanghai/Suzhou Village teams, with the purpose of growing sales, and maximizing the profitability of theBVSH&BVSZ through the Retail offer and supporting services.  Key interaction will be required with the Retail, Marketing/Tourism Teams, as well as the Community Relations Director to gather background knowledge, support & develop new initiatives, whilst also actively influencing positive business decisions.  The successful role holder should model outstanding leadership, excellence in customer service, F&B services, exemplary Retail Store Standards, as well as high levels of team engagement & performance.   KEY RESPONSIBILITIES:                                                                             ·       Collaborate closelywith The Apartmentmanager and F&B Manager on daily operations, ensuring seamless servicedelivery and quality control of food and beverage offerings ·       Supervise theday-to-day operations of the F&B outlets, maintaining a high standard ofVIP hospitality service and overseeing staff to ensure exceptional guestexperiences ·      Analyze ourcustomer competitor requirements and positioning, create services to be competitive ·      Interpret trends tofacilitate planning a promotional calendar for all seasonal services; ·      Oversee staffing ona daily basis in partnership with the The Apartment Manager ·       Continuouslymonitor competitor F&B services to ensure that our offerings remaininnovative and maintain a leadership position in the market ·       Build and maintaineffective networks across all departments, facilitating collaboration andcoordination to enhance the overall F&B service delivery ·       Engage with theF&B team on the floor to understand operational basics, identify areas forimprovement, and streamline processes to increase efficiency and guestsatisfaction   SKILLS & QUALIFICATIONS REQUIRED: 1.    F&B experience is a must 2.    Proven track record of operating as a successful Tourism / Hospitality Manager 3.    Strong hospitality/customer care skills 4.    Career defined by a Tourism & Hospitality background 5.    Strong commercial acumen and the ability to deliver at a strategic level, with sound analytical insights 6.    Transformational leader, fully conversant in the change process and an inspiring presence 7.    Experience of sales in a Tourism/Retail setting, with the ability to motivate and drive the sales team 8.    Tourism background particularly on the strategy and execution of the SZV operation 9.    Demonstrable track record of effective people management 10. Ability to plan, prioritize effectively 11. Able to work individually or as part of a team 12. Operates both operationally and strategically, as required 13. Excellent verbal, written, interpersonal & communication skills, delivering with impact & influence 14. Exemplary critical thinking skills and solution orientated 15. Demonstrates drive, resilience and flexibility when working in a dynamic a fast paced environment 16. Flexibility in terms of working hours & pattern (including weekends and Bank Holidays 17. Interest in and knowledge of the local area 18. Experience in a premium environment or market leading tourism destination 19. Intuitively understands the importance of excellence of customer experience/hospitality. 20. Easily collaborates across multi-functional teams, internally and externally 21. Manages effectively across primary internal linkages, such as, Community Relations Tourism Retail, Marketing 22. Act as an ambassador for Value Retail 23. Strong cultural awareness 24. Fluent in English and local Village language - other European languages advantageous 25. Computer literate and fully competent in preparing regular reporting (statistical & financial)

招聘地区： 上海、苏州、郑州、浙江、武汉 Responsibilities: 岗位职责 了解整个市场，包括竞争对手的优势和劣势，供应和需求等，并确定业务，以实现个人收入目标； Understand the overall market including competitors' strengths and weaknesses, supply and demand etc. and identify business to achieve personal revenue goals.   帮助确定促销价格和策略，以最大化度假村的销售结果，同时使用谈判技巧和创造性销售能力来完成业务和谈判合同； Help to determine promotional price and strategy to maximize sales outcome for naked Retreats, also using negotiating skills and creative selling abilities to close on business and negotiate contracts. 通过不同渠道提高裸心集团旗下度假村的市场知名度; Increase market awareness through different channels for naked Retreats. 负责发送公司团体的通用报价和定制行程。执行并支持已预定业务的操作(例如，生成提案，撰写合同，客户通信)； Responsible for sending generic quotations and tailor-made itineraries for corporate groups. Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). 代表裸心度假参加演示，会议和社交活动，增加曝光度和行业领导力，以扩大业务发展，并负责每月更新公司数据库； Attend presentation, meeting and networking events to represent naked Retreats and generate exposure and leads in order to expand business development portfolio and responsible for monthly updating of the corporate database. 通过积极主动的销售行动，如销售计划和电话推销等，积极为公司活动创造并建立、维护和管理与公司客人的关系； Actively generate leads for corporate events through proactive and aggressive sales actions such as sales plans and cold calls etc as well as build, maintain and manage relationships with corporate guests. 支持公司的服务和关系策略，通过在每个客户体验中提供卓越的服务来提高客户忠诚度。提供符合裸心标准的优质客户服务； Support the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provide excellent customer service consistent with the daily service basics of naked standard. 与客人沟通，获取对产品质量和服务水平的反馈； Interacts with guests to obtain feedback on product quality and service levels. 通过了解客户的需求，推荐最能满足他们需求、超越他们期望的适当功能和服务，为客户服务，同时建立与公司的关系和忠诚度； Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. 建立并加强与现有客户和新客户的关系，以实现未来的预订。管理和发展与内部和外部主要利益相关者的关系； Build and strengthen relationships with existing and new customers to enable future bookings. Manage and develop relationships with key internal and external stakeholders. Requirements： 资质要求 大学本科学历，商务或酒店管理专业； University degree major in business or hotel management. 优秀的英语和普通话的口头和书面沟通和谈判能力； Excellent communication and negotiation skills in both oral and written English & Mandarin. 解决问题的态度和前瞻性思维； Problem solving attitude and forward thinking.  认真细致； Committed and detailed-oriented.  能够独立工作，有“愿意做”的态度； Able to work independently and have a “can do” attitude. 致力于自然保护、生态旅游和可持续发展，加分项； Devoted to nature preservation, ecotourism and sustainability is highly desirable.  精通计算机技能； Proficient in computer skills.  至少5年酒店业或销售相关工作经验； Minimum 5 years working experience in hospitality industry or sales related.

Responsibilities: 岗位职责 了解整个市场，包括竞争对手的优势和劣势，供应和需求等，并确定业务，以实现个人收入目标； Understand the overall market including competitors' strengths and weaknesses, supply and demand etc. and identify business to achieve personal revenue goals.   帮助确定促销价格和策略，以最大化度假村的销售结果，同时使用谈判技巧和创造性销售能力来完成业务和谈判合同； Help to determine promotional price and strategy to maximize sales outcome for naked Retreats, also using negotiating skills and creative selling abilities to close on business and negotiate contracts. 通过不同渠道提高裸心集团旗下度假村的市场知名度; Increase market awareness through different channels for naked Retreats. 负责发送公司团体的通用报价和定制行程。执行并支持已预定业务的操作(例如，生成提案，撰写合同，客户通信)； Responsible for sending generic quotations and tailor-made itineraries for corporate groups. Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). 代表裸心度假参加演示，会议和社交活动，增加曝光度和行业领导力，以扩大业务发展，并负责每月更新公司数据库； Attend presentation, meeting and networking events to represent naked Retreats and generate exposure and leads in order to expand business development portfolio and responsible for monthly updating of the corporate database. 通过积极主动的销售行动，如销售计划和电话推销等，积极为公司活动创造并建立、维护和管理与公司客人的关系； Actively generate leads for corporate events through proactive and aggressive sales actions such as sales plans and cold calls etc as well as build, maintain and manage relationships with corporate guests. 支持公司的服务和关系策略，通过在每个客户体验中提供卓越的服务来提高客户忠诚度。提供符合裸心标准的优质客户服务； Support the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provide excellent customer service consistent with the daily service basics of naked standard. 与客人沟通，获取对产品质量和服务水平的反馈； Interacts with guests to obtain feedback on product quality and service levels. 通过了解客户的需求，推荐最能满足他们需求、超越他们期望的适当功能和服务，为客户服务，同时建立与公司的关系和忠诚度； Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. 建立并加强与现有客户和新客户的关系，以实现未来的预订。管理和发展与内部和外部主要利益相关者的关系； Build and strengthen relationships with existing and new customers to enable future bookings. Manage and develop relationships with key internal and external stakeholders. Requirements： 资质要求 大学本科学历，商务或酒店管理专业； University degree major in business or hotel management. 优秀的英语和普通话的口头和书面沟通和谈判能力； Excellent communication and negotiation skills in both oral and written English & Mandarin. 解决问题的态度和前瞻性思维； Problem solving attitude and forward thinking.  认真细致； Committed and detailed-oriented.  能够独立工作，有“愿意做”的态度； Able to work independently and have a “can do” attitude. 致力于自然保护、生态旅游和可持续发展，加分项； Devoted to nature preservation, ecotourism and sustainability is highly desirable.  精通计算机技能； Proficient in computer skills.  至少5年酒店业或销售相关工作经验； Minimum 5 years working experience in hospitality industry or sales related.

Understand the overall market including competitors' strengths and weaknesses, supply and demand etc. and identify business to achieve personal revenue goals.  了解整个市场包括竞争对手的优势和劣势供应和需求等并确定业务以实现个人收入目标。 Help to determine promotional price and strategy to maximize sales outcome for nake Retreats, also using negotiating skills and creative selling abilities to close on business and negotiate contracts. 帮助确定促销价格和策略以最大化度假村的销售结果同时使用谈判技巧和创造性销售能力来完成业务和谈判合同 Increase market awareness through different channels for naked Retreats. 通过不同渠道提高裸心集团旗下度假村的市场知名度 Responsible for sending generic quotations and tailor-made itineraries for corporate groups. Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). 负责发送公司团体的通用报价和定制行程。执行并支持已预定业务的操作(例如生成提案撰写合同客户通信)。  Attend presentation, meeting and networking events to represent naked Retreats and generate exposure and leads in order to expand business development portfolio and responsible for monthly updating of the corporate database. 代表裸心度假参加演示会议和社交活动增加曝光度和行业领导力以扩大业务发展并负责每月更新公司数据库。 Actively generate leads for corporate events through proactive and aggressive sales actions such as sales plans and cold calls etc as well as build, maintain and manage relationships with corporate guests. 通过积极主动的销售行动如销售计划和电话推销等积极为公司活动创造并建立、维护和管理与公司客人的关系。 Support the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provide excellent customer service consistent with the daily service basics of naked standard. 支持公司的服务和关系策略通过在每个客户体验中提供卓越的服务来提高客户忠诚度。提供符合裸体标准的优质客户服务。 Interacts with guests to obtain feedback on product quality and service levels.  与客人沟通获取对产品质量和服务水平的反馈 Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. 通过了解客户的需求推荐最能满足他们需求、超越他们期望的适当功能和服务为客户服务同时建立与公司的关系和忠诚度。 Build and strengthen relationships with existing and new customers to enable future bookings. Manage and develop relationships with key internal and external stakeholders.建立并加强与现有客户和新客户的关系以实现未来的预订。管理和发展与内部和外部主要利益相关者的关系。 Requirements 资质要求    University degree major in business or hotel management. 大学本科学历商务或酒店管理专业。    Excellent communication and negotiation skills in both oral and written English & Mandarin. 优秀的英语和普通话的口头和书面沟通和谈判能力。    Problem solving attitude and forward thinking. 解决问题的态度和前瞻性思维。    Committed and detailed-oriented. 认真细致。    Able to work independently and have a “can do” attitude. 能够独立工作有“愿意做”的态度    Devoted to nature preservation, ecotourism and sustainability is highly desirable. 致力于自然保护、生态旅游和可持续发展加分项。    Minimum 5 years working experience in international hotels in Hubei. 至少5年湖北国际品牌酒店工作经验。    Proficient in computer skills. 精通计算机技能。

职 责 1 根据公司发展战略，制定并组织实施品牌战略规划，确保品牌战 略能够有效落地执行。 工作任务 1、明确品牌定位、目标受众和核心价值，制定出与公司发展战略 相匹配的品牌战略和规划； 2、定期评估品牌战略的执行效果，根据市场变化和公司业务需求 进行调整和优化，确保品牌战略有效执行； 3、关注餐饮行业动态和市场趋势，实时了解竞争对手的动态，为 公司品牌发展提供决策依据。 职 责 2 1、明确品牌定位、目标受众和核心价值，制定出与公司发展战略 相匹配的品牌战略和规划； 2、定期评估品牌战略的执行效果，根据市场变化和公司业务需求 进行调整和优化，确保品牌战略有效执行； 3、关注餐饮行业动态和市场趋势，实时了解竞争对手的动态，为 公司品牌发展提供决策依据。 根据品牌战略规划，制定品牌传播策略与推广计划，有效提升公 司的知名度和美誉度。 工作任务 1、明确公司品牌传播目标，制定部门年度、季度、月度整合营销 传播策略和计划，并负责组织实施，确保计划顺利执行； 2、根据品牌传播方向和目标，结合当下热点，进行创意内容策划， 保证品牌传播效果； 3、搭建品牌投放渠道，策划并组织各类线上、线下品牌传播活动， 保证传播信息准确、清晰地传达给目标受众； 4、收集和分析传播活动的关键指标数据，评估传播效果是否达到 预期目标，为传播策略优化和调整提供决策依据； 5、组织撰写并发布公司内外部公众号软文及其他传播文案，通过 有吸引力的图文扩大品牌的影响力。 建设和管理品牌形象，确保品牌在市场中始终保持鲜明、一致且 具有吸引力的形象。 职 责 3 1、主导品牌视觉形象的设计和维护，包括品牌标识、店面装修、 宣传物料等，更新品牌 VI 手册，确保品牌形象的一致性和独特性； 2、建立和维护与各类媒体的良好合作关系，包括传统媒体和新媒 体，争取有利的媒体报道和曝光； 工作任务 3、处理品牌相关的危机公关事件，维护品牌声誉和形象。 领导和管理品牌团队，并与公司内外部其他部门密切协作，整合 资源，高效推动项目执行，确保执行效果。 职 责 4 1、制定部门管理制度及业务分工，指导和监督团队成员的工作， 提升团队整体专业能力和绩效。 工作任务 2、与公司内部其他部门紧密沟通，通过跨部门协作确保品牌工作 与公司业务的协同发展。 任职资格 1、本科及以上学历，市场营销、广告传媒、商务管理等相关专业优先； 2、具 有 5 年以上餐饮行业品牌管理或市场营销工作经验，有成功的品牌推广案 例； 3、熟悉餐饮市场和消费者需求，对品牌建设和推广有深刻的理解和独到的见解； 4、具备出色的市场分析、策划和执行能力，能够独立制定品牌战略和营销方案； 5、具有较强的品牌意识，优秀的创新和学习能力，敏锐的传播热点感知力，能 够快速适应市场变化； 6、拥有良好的媒体资源和公关关系处理能力，具备危机公关应对经验； 7、具备优秀的团队管理能力、项目管理能力、沟通协调能力和团队合作精神。 上班地点

后厨主管/副厨，从事甜点法甜类相关，不包吃住 岗位职责： 1. 按照任务与需求，组织后厨制作相关产品。 2. 精通法甜与西点，能够熟练独立操作。 3. 操作中严格执行配方比例，做到节约成本不浪费。 4. 负责后厨伙伴相关业务技术培训。 5. 工作中注意设备维护和保养，有问题及时反馈。 6. 严格执行厨房卫生标准，对设备以及个人都有严格要求。 7. 完成主厨和其他相关安排。 岗位要求： 1.性格开朗，热爱甜品，对甜品行业熟悉； 2.5年以上西点工作经验，精通擅长法甜类； 3.有团队意识，工作认真细致，有责任感，稳定性强；能够积极服从上级下达的任务； 具体工资根据经验能力而定，工作时间做五休二8小时工作制，面试与上班地点是杭州店（拱墅区凤起路561号），请提供相关作品照片，面试时间都可以安排的，面试后会有安排试工。 主理人是知名的甜点师，与国际奢侈品牌均有合作，门店产品是法式甜点的高端路线，被誉为杭州第一法甜。

公司简介： OzDream Tours Pty Ltd全境旅游地接公司位于澳大利亚，现招聘中国区旅游销售顾问，工作地点位于深圳市南山区。合理的作息时间，早8:30晚18:00的都市白领生活作息，周末双休+法定节假日+年假；五险一金。 工作内容： 作为旅游顾问，你将负责澳大利亚和新西兰旅游线路产品的推广和销售。 主要职责包括： - 熟知澳新旅游市场，对澳新旅游景点及其特点进行深入了解，以更好地服务客户。 - 为客户提供专业的旅游建议和解决方案，以满足他们的旅行需求，完成签单。 - 开发和维护与客户的长期合作关系，提供稳定优质的服务。 - 与澳新地接操作共同协调旅游行程中的各项事宜，确保旅游行程的顺利进行。 - 收集市场信息，分析市场需求，提供市场反馈和建议。 职位要求： - 大专及以上学历，旅游或市场营销等相关专业； - 具备3年以上B2B澳新线路旅游顾问销售工作经验； - 熟知澳大利亚和新西兰市场的旅游线路和产品，具有当地优势者优先； - 具备良好的沟通能力和团队合作意识，具有抗压和解决问题的能力；

工作职责:  Job Description 1、 了解收益基本概念和度假村客源组成，并以此去评估本地客户和集团的生意，便于为未来价格设置和磋商提供数据； Understand the basic concept of revenue and the mix of resort customers to evaluate the business of local customers and the group to provide data for future price setting and negotiation. 2、 留意竞争对手所有收入部门的定价，了解本地市场的动态和需要的产生，并推荐适当有关酒店定价和市场组合策略的行动给收入室工作团队； Monitor competitor pricing in all revenue segments, understand local market dynamics and demand generation, and recommend appropriate actions to revenue team regarding hotel pricing and market mix strategy.   3、 熟练运用excel, ppt等办公软软，可以根据现有的excel及ppt公式/模板，独立完成工作所需要的数据报表及总结汇报等工作。 Proficient in excel, PPT and other office software, can independently complete the required data reports and summary reports according to the existing Excel and PPT formulas/templates.  4、 了解收益系统，如IDeaS的系统逻辑。熟悉PMS以及RMS系统的各种数据报表。 Understand revenue systems such as IDeaS 'logic.  Familiar with PMS and RMS system data reports.  5、 熟悉渠道管理。 Familiar with channel management. 6、 良好的团队合作，及沟通能力。 Good teamwork and communication skills. 任职条件: Qualification 1、1年以上同岗位工作经验；  At least 1 year working experience in the same position 2. 英语口语及书面表达能力优秀；  Excellent oral and written English 3、 具有同行酒店销售信息收集及分析能力 Ability to collect and analyze sales information of the same hotel

1.    根据公司及酒店近期和远期经营目标，综合市场情况，负责提出并参与制定酒店对外销售以 及开发客源的计划； 2.    调查和掌握国内市场动态和客户的潜在需求，汇集整理对外销售策略，定期向销售总监提交 书面报告； 3.    建立完整的客户资料 ，维系良好顾客关系 ，稳定客源；完成销售指标.提高销售业绩； 4.    维护公司形象 ，积极提高服务意识； 5.    积极开拓客源 ，确保销售计划和销售指标的完成 ，定期向酒店总监汇报工作； 6.    负责重要客户的拜访维护工作 ，征求客户意见 ，增进了解 ，加强合作； 7.    保持同网络公司.旅行社.商务公司.协议单位，政府部门的密切联系，并同各个客户建立长期、 稳定、 良好的合作关系； 8.    熟知酒店的宣传推广工作 ，积极参与酒店销售活动的开展.改造和组合开发 ，提高酒店的影 响力； 9.    了解当天酒店客房出租率、营运状况、接待情况 ，组织协调各部门 ，按照规定要求接待好 VIP 客人； 10.  做好客户资料的归档和保密工作 ，杜绝营私舞弊现象； 11.  按时完成上级交办的其他工作。

岗位职责： 日常运营管理 参与制定保洁公司清洁工作计划及相关应急预案，监督日常环境卫生清洁工作开展，对保洁公司工作进行评定考核； 参与制定馆内石材养护计划，定期组织石材养护公司对馆内石材养护作业区域进行验收作业，根据石材磨损情况，制定馆内石材翻新计划； 参与制定馆内外墙清洗计划，审核清洗公司相关资质，监督外墙清洗服务质量是否达标，组织外墙清洗工作验收作业。 外联业务管理 严格落实政府各项要求并及时修订各项管理规定，制定垃圾分类方案及分类标识，并宣导落实，对馆内各级人员进行垃圾分类工作培训，定期进行考核，检查馆内各商户垃圾分类情况，严格执行垃圾分类管理制度； 制定馆内病虫害消杀计划，监督并督导病虫害消杀公司馆内作业标准，定期审核消杀公司各项资质。 任职要求： 大专及以上学历 三年以上商业体板块环境工作管理经验 熟知大型商业环境管理工作程序 熟知垃圾分类管理、病虫害防制等相关法律法规 具有服务意识和良好的沟通协调能力

工作职责： 1.    人力资源规划：理解并认同公司文化，负责制定和执行公司的人力资源规划，确保人力资源配置与公司发展战略相匹配。 2.  招聘与人才引进： 设计执行招聘计划，吸引并选拔与公司文化契合的行业精英，满足公司发展需求。 3.  员工培训与发展：开展员工制度培训，确保公司政策、流程和文化得到有效传达和执行；推动建立持续学习文化，鼓励员工参与各类培训和发展计划。 4.  能力评估：定期进行员工能力评估，识别履职能力提升的需求，并制定相应的提升方案，全面提升员工服务素质。 5.  团队建设： 设计并实施团队建设活动，促进跨部门协作，增强团队成员间的沟通与信任，加强员工对企业文化的认同。 6.  员工关怀： 关注员工的工作环境和生活质量，设计并实施员工关怀计划和福利政策，提高员工满意度和忠诚度。 7.   员工关系： 熟悉劳动法律法规及人力资源管理法规和政策，维护正向的员工关系，留住和发展人才，预防并解决劳动争议。 8.   领导力发展： 识别潜在的领导人才，并为员工提供领导力发展的机会和挑战。 任职要求： 1、大本科及以上学历，人力资源或相关领域; 2、5年以上HRBP经验，精通HR全模块，对人力资源管理趋势有深刻洞察； 3、了解劳动法和相关法规，具备良好的法律风险意识； 4、出色的沟通能力和团队合作精神，抗压能力强，具有战略性思维，良好的自我驱动和学习能力，主观能动性强。 5、有游艇、超高星级酒店、高奢品等高端服务行业背景者优先; 个人素质： 形象良好，忠诚、热情，具有亲和力和优秀的沟通技巧。 语言能力：普通话、粤语、英语。 年龄要求：30-42岁。 我们提供： 具有竞争力的薪酬和福利，具体面议。 广阔的职业发展空间和学习机会。 富有挑战性的工作内容和优秀的团队合作环境。

住户服务部的主要职能是为北京嘉里公寓的客人提供前台、安保、客房、保养等全方位的客户服务，传递嘉里公寓的服务理念和价值观，使公寓客人拥有持续良好的居住体验。   主任-住户服务岗位的主要工作是协助经理-住户服务管理部门的日常事物，为客人提供安全舒适的生活环境；具有浓厚的客户服务理念；全面掌握当班时各部门的运作及公寓紧急情况的处理程序，协调前厅部与其他部门的关系，快速高效地为客人提供服务。   你的主要职责包括，但不限于： 协助经理-住户服务主持本部门的管理工作，制订本部门工作目标和工作计划 监督房间出租状况，与各部门进行良好的沟通，保证房间出租正常，使收益最大化； 监督前台、5层多功能厅人员工作严格按照公司规定及流程，确保服务质量，员工工作达到标准，在恰当的时候对住户服务助理的工作给予指导； 负责将每日工作情况、重要事件详尽的记录在主任-住户服务的工作日志上，以供跟进及日后参考； 对当月重要事项、所有投诉进行总结分析，进一步改进客服工作； 负责日常的前台、5层多功能厅的接待工作，确保所有客人的需求都有效、迅速的解决； 每日检查前台、5层多功能厅的工作日志，确保工作高质量完成； 每日检查当班员工PMS系统账目，监督员工每班结束前平账，投帐。每班次都需要对前台员工录入PSB信息进行检查并确保100%准确无误； 处理客户日常投诉，妥善、合理地解决客户提出的意见及问题； 与客房部门一起完成公寓客人的房间Check in工作； 准确、无误地完成PMS系统的夜审工作； 负责本部门的通知撰写工作； 尽可能的与客户多接触，建立良好的关系； 监督检查所有Butler的衣着、妆容及行为姿态符合公司标准； 参加部门例会，汇报重点投诉、客户需求，对部门运作提出合理化建议； 协助经理-住户服务安排本部门员工的业务及语言培训，提高员工基本素质； 安排公寓购物班车的行车路线，协调好客人与外包车公司之间的关系； 在大堂及公共区域进行巡视，确保卫生整洁、设施设备运行良好； 确保客户行李寄存的安全性，并严格按公司规定对行李寄存给予处置； 每个月负责对concierge信息进行更新； 协助经理-住户服务组织公寓客人的联谊活动； 负责详细记录、更新公寓客人的客史信息； 协助处理公司发生的突发事件，协调与各部之间的工作关系，遇到紧急情况，及时上报相关领导； 在高峰时段对前厅部员工和其他所有部门提供支持和协作； 检查所有预抵长住客人的房间，确保房间按照Check in Memo中提到的内容准备妥当； 每日检查Service.BJresidence的邮箱，确保即时反馈客人意见； 协助经理-住户服务完成对本部门员工每年的业绩考核工作； 及时完成与落实公司或上级领导随时安排的其他工作。 Who You Will Work With (Internal & External Relations & Communication) 内部和外部的关系及沟通 主任-住户服务岗位需要协助经理-住户服务完成公寓前厅部的日常工作，监督和指导住户服务助理的服务质量和工作效率，协调安保、客房、保养等部门共同为客人提供优质的服务。 主任-住户服务岗位需要接待公寓访客及与客人相关的外来人员，接待时按照公司规定的接待程序，并时刻保持优质高效的服务质量 Who You Are 资质要求 List the general job requirements: 知识结构：大学以上学历，企业管理、酒店管理、物业管理等相关专业。 技能要求：熟悉物业管理及房地产相关政策，英文听说能力较强，熟练运用现代化办公系统，有使用HIS系统经验。 You would have the following competencies and professional experiences: 能力要求：以客户为导向，了解公寓不同客人的需求，为客人提供个性化的服务。          嘉里大使，能够给人以积极正向的第一印象，能够将嘉里品牌的形象传递给他人。创造共识，结合实际工作的需要，不断完善和优化客服务的流程，确保服务质量和提高效率。有效地谈判，能够与客人和工作协作的部门或同事进行有效的沟通，以达到满意的结果，顺利完成工作。驾驭复杂问题，面对复杂或突发问题时，能够及时提出具有创造性的解决方案，善于与他人合作，解决工作中的障碍。呈现同理心和尊重，能够与客人、业务伙伴和同事建立良好的关系，了解他们的感受，并在与他们的互动中表现出同情心、关心和尊重。勇于担当，对自我的优势和不足有充分的认识，勇于对自己的行为和决定承担全部责任。授权他人，有计划和策略的将工作任务分派给下属，并给予他们必要的培训使工作能够顺利完成。勇于坦诚的分享意见和建议并乐于分享知识，当他人需要时能够给予公开且真诚的反馈，对他人给予的反馈能够给予积极地回应；乐于与他人分享知识和经验。  工作经验：三年以上客户服务/物业管理/酒店管理相关工作经验。 其他相关要求：责任心强，主动性强，工作严谨，诚实敬业，具备团队合作精神和奉献精神。

岗位职责： 1.制定及执行长租公寓市场销售计划。 2.公寓市场开发、客源组织和公寓商品客房、餐饮、会议的销售工作。 3.分析市场动向、特点和发展趋势，设立市场目标。 4.走访客户，根据市场变化，并不断改进服务工作。 5.审核公寓类服务活动的策划方案，组织员工工作。 6.签定公寓类产品住房优惠协议、平台房价协议及各种合作协议。 7.负责公寓内外的公关宣传工作;审阅长租公寓对外发布的宣传稿件。 8.对外对接接待、出访、新闻媒介等，对内做好各部门的推销和宣传活动等。 9. 负责组织公寓类产品营销推广、销售执行、客户服务等方面专业人员的培训。 10. 协助总经理完成集团下达的各项指标及销售任务。 岗位要求 1.年龄28-35岁，大专以上文化程度； 2.具备星级酒店或长租公寓同岗位工作经验。 3. 有良好的客户资源，并能有效的维护 4. 具备良好的沟通和谈判能力。 5. 较强的抗压能力和团队协作能力及强烈的事业心与责任心 6. 较强的社会资源和新资源、渠道开发能力

【岗位职责】 1、 全面负责公司酒店项目的管理工作，向总经理汇报管理状况。 2、负责部门队伍建设及人才储备；执行公正、公平、公开的工资考核方案。 3、负责组织、实施及督导部门sop标准完善及执行落地。 4、负责指导职能部门之间的协调和沟通，创造良好的经营环境。 5、负责及时妥善处理门店突发事件，维护品牌形象。 【岗位要求】 1、大专以上学历，专业不限。 2、有酒店、公寓、连锁门店运营管理经验者优先。 3、逻辑清晰，有条理，执行力强。善于数据分析，市场分析和目标制定。 4、熟练使用办公软件，有较强的方案制作和展现能力。