·Manage the Rooms Coordinator and ensure the day-to-day functioning of the Rooms Office, taking into account the overall situation of the hotel and accomplishing the work in accordance with Accor Group standards.
管理客房协调员并保证客房办公室日常事务正常运转，注意从酒店的全局出发，按照雅高集团标准完成工作。
· Responsiblefor communication within housekeeping and other departments regarding guestrequests and hotel talent. Renders secretarial and clerical services forhousekeeping.
负责本部门内的沟通，将客人的要求反映给其他相关部门，做好本部门的翻译及文秘工作。
·Contactsuppliers and outside contract service. Prepares requisitions for all officesupplies.
就有关售后服务的问题，与供货商联系。
·Bring anycomplaints (talent/guest) calls to Exec. Housekeeper’s attention.
收集客人和人才的抱怨，并反映给行政管家。
·Handlestelephone incoming/outgoing calls.
负责接打电话。
·Handles humanrelation duties for talents.
处理人才人事关系。
·Sees that talent’scomplaints and needs are passed on to the Supervisor.
了解人才抱怨和需求，并反映给主管。
·To assistdirectly with the Executive Housekeeper's responsibilities.
直接协助行政管家的工作。
·Takes downand transcribes minutes of meetings and dictation from the ExecutiveHousekeeper.
写下会议的笔录和行政管家的口授。
·Type’scorrespondence, memorandums, circulars, reports.
打出各种信件、备忘录和报告。
·Opens /dispatches mail relative to the division.
处理本部门的相关信件。
·Receives andrecords reports from housekeeping sections regarding missing, defective ordamaged equipment, prepares maintenance work orders and sends same toengineering department.
接收和登记客房部内设备的丢失、缺少或破坏情况，准备好请修任务并送到工程部。
·Types orinputs to computer for all reports, memoranda and correspondence for Exec.Housekeeper and maintains file of same.
将所有的工作报告、备忘录和信件输入电脑，并保存所有的文件。
·Takes andtranscribe dictation and minutes of meetings, drafts routine or simplecorrespondence for approval of superior.
写下会议上的记录及口授。在领导的批准下做出简明的、符合情况的记录。
·Responsiblefor all filing, including the personal files of individual talent of thedepartment, labels all the files properly and systematically.
对于部门内每位人才的个人档案作详细的记录，将所有的档案正确系统地做好标注。
·Keep files ingood order and updated.
将文件按顺序保存好并将其更新。
·Maintains alogbook for lost and found items and recommends for disposal at appropriatetime.
保存记录好遗留物品清单并建议和提醒处理时间。
·Keep personalrecords of talents, attendance sheets, change forms, annual leave, sick leaveaccident report etc.
对人才的出勤、岗位变动、年假、病假的情况做出记录。
·Preparepurchase requisition for housekeeping and follow-up progress of purchaseorders.
准备部门采购需求并跟踪采购情况。
·Works withsuperior in the preparation and management of the department’s budget and isaware of financial targets.
协助上司准备并管理分部预算，并了解财务目标
·Coordinaterelations between departments and convey accurate information.
协调各部门间的关系并且传达准确信息。
·Coordinateinternal relationship to ensure efficient operation of department.
协调部门内部关系，确保部门高效运转。
·Coordinatewith various departments to improve room occupancy rate.
与各部门间协调来提高客房入住率。
HSKP Coordinator with at least one year of experience.
客房协调员一年以上经验
