职位说明 Job Description:
1. 做好日常的督导工作，在洗衣房经理不在的情况下负责洗衣房的全面工作，密切与布草制服房主管进行配合。
Daily supervision, in the case of laundry managers is not responsible for laundry full of work, closely works with linen uniform room supervisor.
2. 准备员工排班表。
Prepare employee schedule form.
3. 协助洗衣房经理做出培训分析，制定培训计划，实施培训，检查培训效果。
Assistant laundry Manager training analysis, develop a training plan, implementation of training, check the training effect.
4. 确保所有客人衣物被仔细对待，把损坏率降到最低。
Ensure all laundry was carefully treatment, minimize damage rate.
5. 申领洗衣房各类物品并确保化学剂等被恰当地使用，使用正确的数量以降低成本、提高质量，避免事故。
Apply for a laundry room categories of goods and to ensure that chemicals are properly used, use the correct quantity to reduce costs, improve quality and avoid accidents.
6. 确保选择正确的洗涤及熨烫程序。
Ensure the proper selection of washing and ironing process.
7. 向洗衣房经理，和工程部汇报有关设备故障的问题。
To the laundry Manager, and the Department of engineering report on issues related to device failure.
8. 保持维护所在工作区域的高度整洁。
Maintain the maintenance of the same height of working area clean and tidy.
9. 将安全隐患及个人健康状况及时的汇报给洗衣房经理。
Safety and personal health status reports in a timely manner to the laundry Manager.
10. 坚持酒店安全制度、紧急情况处理规定和程序。
Adhere to the system of hotel security, emergency provisions and procedures.
11. 加强防火意识，杜绝火灾隐患。
Strengthening the awareness of fire prevention, eliminate fire hazards.
12. 检查和监督员工按照标准的流程进行操作，并通过检查发现问题及时纠正。
Inspection and monitoring employees operate according to the standards process, and by examining the problem and correct.
13. 确保客人洗衣和各部门的所有布草得到正确的洗涤并及时的返还。
Ensure guest laundry and all linen is correct in all sectors of washing and timely return.
14. 与同事保持良好的工作关系。
Maintain a good working relationship with colleagues.
15. 采取合适的行动解决客人的抱怨。
Take appropriate action to resolve guest complaints.
16. 通过记录客人的评论并不断地寻找机会发展对客服务。
By recording the guest comments and continuously look for opportunities to develop customer service.
17. 公平公正解决员工之间的矛盾。
Fair and just resolution of conflicts between employees.
