1.Participate in hotel management and decision-making, collect information and provide decision support
2.Participate in the formulation of hotel operation development strategy, responsible for the implementation and improvement of hotel strategic planning
3.Collect and analyze guest feedback for use in business decisions; Ensure associate recognize the importance of exceeding guest expectations
4.Understand internal and external financial metrics; Manage the overall financial performance, analyze financial data for reasonable investment and strategic deployment
5.Optimize work processes to add value to revenue and operations
6.Management drives the achievement of departmental objectives
7.Rational utilization and optimization of resources of various departments
8.Motivates and stimulates others to achieve results through support and encouragement.
9.Guides staffs in the completion of projects by providing frequent feedback.
10.Builds motivated teams with strong, complementary skills.
11.Provide details, specific and timely feedback to staffs, effectively coach’s staff.
为员工提供详细, 精确, 及时的反馈, 有效的训练员工.
12.Deals effectively with staff who is under performance.
13.Delegates work to build skills.
14.Uses appropriate interpersonal styles and methods to guide individual or a group toward goal achievement.
15.Balances and supports staff and organizational needs –provides the necessary support and gets the job done.
16.Proactively seeks out creative solutions to training needs.
17.Considers the big picture when making decisions; consider both short and long-term implications.
18.Appropriately analyzes a problem given its severity or impact.
19.Work independently, to make decision and to administer all uniform, linen and guest laundry issue in the absence of Executive Housekeeper.
当行政管家不在的时候, 能独单一面, 作决定并且管理所有的制服, 布草和客用洗衣房问题
Possesses leadership skill and able to make sound independent decision.
Knowledge of cost and quality control.
Possesses strong interpersonal skill and experience in people handling
Flexible with shifts. Able to work on weekends.
Possesses good sense and had basic knowledge of various type of fabric.
Basic knowledge of sewing and tailoring is required.
Broad based experience of hotel computer systems and MSOffice to include MS word and Excel.