We are now inviting positive, self assured person with a really approachable manner for the position of Receptionist at InterContinental Shenzhen. Ideally, you'll have the following qualifications and experience we're looking for:
- Minimum 1 years’ relevant experience in luxury hotels / hospitality industry required
- Self motivated, Creative,Organized, Dynamic, Sales Oriented and Meticulous
- Good communication in Chinese & English
- Familiar with Opera System
In return, we’ll give you a generous financial and benefits package including healthcare support, hotel discounts worldwide and the chance to work with a great team of people. Most importantly, we’ll give you Room to be yourself.
PRIMARY RESPONSIBILITIES 主要职责
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Cleans and maintains areas of responsibility according to set standards and procedures
根据正确标准和程序,清洁和维护所负责区域
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Butler inspects all rooms before VIP guest arrival, to ensure that the amenities are placed in accordingly and rooms are prepared.
管家检查所有到达VIP的房间,确保客房的清洁达到标准,为客人准备的舒适物品放入房间内。
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Go over the Daily logs to know the Hotel’s operations for the day; any issues pertaining to guests to follow up; all the VIPs arriving, in-house and departures.
了解就酒店每日运行情况,根据客人喜好所需要的跟踪服务,熟悉当日即将抵达,住宿和离店的重要客人。
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To access Opera to read up on guest’s profile to know their preferences.
进入电脑操作系统,了解客人喜好。
- Inspect the occupied rooms for cleanliness and maintenance. Assist in arranging guest belongings and coordinating resolution of all Engineering problems.
检查住客房间的清洁和维护状况, 为客人整理和安排物品。并对房间内的任何缺陷或问题及时与工程部协作,确保及时地修理或解决。
REQUIREMENT 岗位职责
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Minimum 2 years experience in a similar capacity in a luxury hotel environment
2年以上5星级酒店相关工作经验。
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Fluent in English and local language
流利的英语和当地语言
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Good level of engagement with guests
良好的对客服务意识。
招聘岗位:礼宾专员-嘉宾轩
【工作职责】
问候、接待客人并协助做好入住登记。确定客人抵达和离店的详情,并安排车辆接送、行李搬运及其他服务要求。确保服务符合品牌标准的基本要求,适时提供更多可供选择的品牌服务,以协助和灵活的态度与其他员工密切合作,关注酒店的整体成功和客人的满意度。
【任职要求】
1. 优秀的沟通技巧,说话清晰、简洁、自信
2. 流利顺畅的英语口语和书面表达能力
3. 保持高标准的个人形象和仪容仪表
4. 能适应灵活的班次
5. 具有良好的宾客服务意识和团队协作精神
【福利待遇】
月休8天/提供食宿/年假10天起/每日历年凯悦集团姐妹酒店12间夜免费房/月度员工认可奖励/绩效奖励
We are looking for Host-Grand Club.
【Job Responsibilities】
Meets and greets all guests and assists with registrations.
Verifies arrival and departure details and arranges luggage handling and
transportation and other services requested by guests. Ensures that all company
minimum brand standards have been implemented, and that optional brand
standards have been implemented where appropriate, works closely with other Front
Office personnel in a supportive and flexible manner, focusing on the overall
success of the hotel and the satisfaction of hotel guests.
【Job Requirements】
1. Excellent communication skills, speak clearly, concisely and
confidently
2. Fluent in spoken and written English
3. Maintain high standards of personal image and grooming
4. Able to adapt to flexible shifts
5. Have a good sense of guest service and teamwork spirit
【Benefits】
8 days off per month / Provide associate dormitory / 10 days up
Annual leaves/ 12 free nights at Hyatt hotels per calendar year / / Monthly
associate recognition awards / Monthly Incentive