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列表 明细
薪资: 3千-4千 经验:不限 企业类型:国内高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

1.男士,身高172-180米,有工作经验者优先。2.负责所有电话询问及柜台询问事宜。 3.在正门欢迎客人,提供行李服务,把客人引领到总台接待处。4.引领客人到指定房间及介绍房间设备及其使用方法。5.住客退房时,主动提供行李服务。

薪资: 3千-4千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

岗位职责1.服从上级的工作安排;2.按照行李服务流程和要求,为抵离客人提供行李搬运服务,并将每次运送情况做好记录;3.协助做好大堂寻人服务和在大堂放置各类告示牌,及时撤换过期的告示牌并搬至指定的存放地点;4.做好行李服务设备的清洁工作;5.按照服务流程迎送客人,提供拉门服务;6.维护出入车辆秩序,保证上下客车位和车道畅通;7.阻挡精神病患者和衣冠不整者进入酒店,发现异常情况,立即与值班的保安人员或大堂经理联系,妥善处理;8.准确回答客人的询问,主动做好服务工作;9.保持岗位周围的环境整洁,发现果皮、纸屑、烟蒂等杂物及时捡掉;10.下雨天,为上下车客人撑伞,并为客提供雨具存放及保管,并提供借伞服务;11.熟悉酒店各种服务项目和营业时间,向客人推销酒店的各项服务,介绍酒店客房设施。了解本市交通、商业、旅游等方面资料;12.随时听从接待员的召唤,迅速接受带房任务及为客提供物品转接服务;13.为客人指路,认真回答客人的询问,尽量满足客人的需求;14.负责分送邮件、报刊、报表、留言单及前厅通知等,并按规定登记和办理签收手续;15.受理客人行李寄存及领取,并做好详细的存取记录;16.协助大堂副理维持大堂秩序,控制好大堂内外的灯光;17.积极参与酒店和部门组织的各项活动,完成上级交予的各项工作岗位要求1.拥有一年以上五星级酒店相关工作经验;2.良好的英语运用能力;3.身体健康,思维敏捷。

薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

RESPONSIBILITIES:                   工作职责:Responsiblefor safe transfer of guests from all determined locations.负责为客人提供安全的交通服务。Createguest satisfaction through a pleasing personality, effective communicationskills and should be first to greet the guest as per time of the day.通过愉悦的个性,有效的沟通技巧和对客人礼貌的问候,提高并客满意度。Maintaingood knowledge of the city routes locations and hotel facilities.充分了解市区各地点的线路和酒店设施。Maintainknowledge of flight timings and assist guest in handling and loading baggagewhenever required.了解航班信息,需要时帮助客人搬运行李。Maintaina high standard of personal hygiene and be well groomed and well dressed at alltimes.所有时候保持良好的仪容仪表。Doutmost to learn names of guests, especially repeat and long staying guestsremaining alert to situations to offer assistance.竭力获悉并称呼客人的名字,特别是回头客和长住客, 保持机敏的的状态以便随时为客人提供帮助。Assistin valet parking when not assigned any duty.当班时如没有出车任务,帮助客人泊车。Maintaindetailed knowledge of facilities and services of the hotel and use thisknowledge to promote the hotel to guests.拥有较高的产品与服务知识,以便向客人解释并推销酒店的服务与设施。Keepabreast of activities in your city which may affect driving times or routes andrelay this to management.了解市区最新的会影响到出车时间的动态并及时通知管理层。Responsiblefor the upkeep and cleanliness of the car used for guest transfer and assistwith maintaining vehicles to hotel presentation standards.保持车辆的整洁,每次出车后要清洁车辆,保证车辆展现出酒店的标准。 

薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供吃

The Four Seasons Hotel Hangzhou at West Lake is looking for  Guest Service Agent who share a passion for excellence and who infuse enthusiasm into everything they do.We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates:► Commitment to supportive teamwork and open communication► Responsibility for ongoing enhancement of their skills and performance► Recognition of personal accountability for their own actions and the outcomes of those actions► An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the CompanyJoin our teamWe demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us."Four Seasons Hotel Hangzhou at West Lake provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.Responsibilities 1.Greets guests and escorts them to their rooms.  Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the  luggage to storage or the Front Drive.Maintains proper records of deliveries and pick-ups. 2. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assisst customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.3. Greets all guest passing through lobby and offers them assistance. 4. Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.5. Works harmoniously and professionally with co-workers and supervisors. 6. Performs errands for guests and the hotel that may require local travel off of the hotel property.  Preferred Qualifications and Skills1. Ideally a college diploma in hospitality2. Twelve months of relevant industry experience3. English and one additional languageJoin us and Enjoy…► An opportunity to build a life-long career with global potential and a real sense of pride in work well done► Best-in-industry training► Complimentary stays at Four Seasons properties (based on availability) with discounted meals► Incentive bonus/ competitive salaries► Employee service awards► Annual employee party/ social and sporting eventsLearn more about what it is like to work at Four Seasons – Visit us:Official Website: http://jobs.fourseasons.com/LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resortsVery East: http://job.veryeast.cn/784080 WeChat: 杭州四季HR

薪资: 3千-4千 经验:不限 企业类型:国内高端酒店/5星级
地区:浙江-杭州

酒店大堂迎宾,提供行、委办等服务。

薪资: 4千-4.5千 经验:不限 企业类型:有限服务中档酒店
地区:浙江-杭州

1.服从上级的工作安排;2.按照行李服务流程和要求,为抵离客人提供行李搬运服务,并将每次运送情况做好记录。4.做好行李服务设备的清洁工作;8.准确回答客人的询问,主动做好服务工作;

薪资: 2.8千-3.5千 经验:不限 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

岗位职责1.服从上级的工作安排;2.按照行李服务流程和要求,为抵离客人提供行李搬运服务,并将每次运送情况做好记录;3.协助做好大堂寻人服务和在大堂放置各类告示牌,及时撤换过期的告示牌并搬至指定的存放地点;4.做好行李服务设备的清洁工作;5.按照服务流程迎送客人,提供拉门服务;6.维护出入车辆秩序,保证上下客车位和车道畅通;7.阻挡精神病患者和衣冠不整者进入酒店,发现异常情况,立即与值班的保安人员或大堂经理联系,妥善处理;8.准确回答客人的询问,主动做好服务工作;9.保持岗位周围的环境整洁,发现果皮、纸屑、烟蒂等杂物及时捡掉;10.下雨天,为上下车客人撑伞,并为客提供雨具存放及保管,并提供借伞服务;11.熟悉酒店各种服务项目和营业时间,向客人推销酒店的各项服务,介绍酒店客房设施。了解本市交通、商业、旅游等方面资料;12.随时听从接待员的召唤,迅速接受带房任务及为客提供物品转接服务;13.为客人指路,认真回答客人的询问,尽量满足客人的需求;14.负责分送邮件、报刊、报表、留言单及前厅通知等,并按规定登记和办理签收手续;15.受理客人行李寄存及领取,并做好详细的存取记录;16.协助大堂副理维持大堂秩序,控制好大堂内外的灯光;17.积极参与酒店和部门组织的各项活动,完成上级交予的各项工作。岗位要求1.大专以上学历,具有1年以上从事前厅服务工作经历;2.工作认真、作风细致、吃苦耐劳、反应灵活;3.能进行英语日常会话,开展对客服务。4.男士要求身高172cm以上。

薪资: 3.5千-3.5千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

岗位职责1.协助住客搬迁行李。2.代客交收信件、包裹、便条及电报等。3.负责所有电话询问及柜台询问事宜。4.保持行李搬迁能提供迅速及友善之服务。5.代理行李保管事宜和签发行李索取标签事宜。6.保养行李服务设备。7.保持行李储藏室之整洁。8.收集住客之退房门匙。9.提供大堂正门之开门迎宾服务。10.迎接客人,提供帮助,把客人引领到总台接待处。11.在正门开门及欢迎客人时,如遇雨天,需拿伞方便客人上、下车。12.从总台接待员手中接过钥匙后,再一次核对钥匙牌上的房间号码。13.带领客人到指定房间及介绍房间设备及其使用方法。14.住客退房时,引领其到收款台办理退房手续。15.把行李装上出租车,盘点行李件数及恭请客人确认。16.协助保持大堂区域清洁和整齐。17.对上向行李组主任报告及负责。18.负责其它由行李组主任所安排之任务。岗位要求1.拥有一年以上五星级酒店相关工作经验;2.良好的英语运用能力;3.身体健康,思维敏捷。

薪资: 2.5千-3.5千 经验:不限 企业类型:国内高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

岗位职责1.协助住客搬迁行李。2.代客交收信件、包裹、便条及电报等。3.负责所有电话询问及柜台询问事宜。4.保持行李搬迁能提供迅速及友善之服务。5.代理行李保管事宜和签发行李索取标签事宜。6.保养行李服务设备。7.保持行李储藏室之整洁。8.收集住客之退房门匙。9.提供大堂正门之开门迎宾服务。10.迎接客人,提供帮助,把客人引领到总台接待处。11.在正门开门及欢迎客人时,如遇雨天,需拿伞方便客人上、下车。12.从总台接待员手中接过钥匙后,再一次核对钥匙牌上的房间号码。13.带领客人到指定房间及介绍房间设备及其使用方法。14.住客退房时,引领其到收款台办理退房手续。15.把行李装上出租车,盘点行李件数及恭请客人确认。16.协助保持大堂区域清洁和整齐。17.对上向行李组主任报告及负责。18.负责其它由行李组主任所安排之任务。岗位要求身体健康,思维敏捷。

薪资: 3千-4千 经验:不限 企业类型:精品酒店
地区:浙江-杭州 食宿:提供食宿

1.男士,有工作经验者优先。2.负责所有电话询问及柜台询问事宜。3.在正门欢迎客人,提供行李服务,把客人引领到总台接待处。4.引领客人到指定房间及介绍房间设备及其使用方法。5.住客退房时,主动提供行李服务。简历投递:1191692946@qq.com联系人:范女士手机号(微信同号):18756933593

薪资: 2.2千-3.5千 经验:不限 企业类型:全服务中档酒店/4星级
地区:浙江-杭州 食宿:提供食宿

工作职责       · 主动协助客人提重包裹、拿衣服、提手提箱等,向客人提供礼貌和迅速的协助。   · 保持令人愉悦的态度并专心接待每位到来的客人。      · 在与行李相关的问题上,遵守客人入住和退房工作程序。· 在正门处欢迎客人,按具体时间段向客人发出合适的问候,特别要注意常客和忧悦会会员。· 为来店和离店的客人开关汽车及出租车门。· 保持车辆门道和车道的清洁。· 将客人引至前台并在其办理入住手续时在其身后等待。在看到前台接待员的示意后上前从前台接待员处取得房间号和房卡,然后立即护送客人至其房间。· 熟悉酒店布局并记下护送客人的最佳路线。· 按照酒店标准为客人安排房间。· 熟悉电梯和疏散楼梯的使用。· 向客人提供关于酒店的设施和服务的信息。· 向客人提供服务和引导。· 熟知并称呼客人的名字,特别是对于常客和长包房的客人,并在客人经过大厅时与其打招呼,随时留意是否有可以为客人提供服务的情况出现。· 保持大厅的整洁,如果需要大清扫的话应通知礼宾主管或行李领班。· 上班时要保持好的发型,注意服装的干净,鞋要擦净并上光,并保持制服的整齐清洁。· 帮助部门内其它员工,如有必要则暂时代理他们的工作 。· 每次交班前均保持行李室的整洁。· 当报纸送到后进行适当整理,然后按行李领班的要求将其送至客人房间。· 使用工作日志来记录重要事项。· 操作通信设备。· 负责安排交通并协调行李事宜。· 对钥匙系统进行安全管理。· 完成上级领导安排的工作。

薪资: 2.8千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:浙江-杭州

Basic Function 基本职责:1.Under the direct supervision of Chief Concierge, the Concierge provides assistance to guests in terms of concierge, luggage, valet, airport /train station and door services.在礼宾主管的管理下,礼宾员提供帮助客人收送行李,代客泊车,送车送机及拉门服务。2.The position is responsible for providing complete and accurate information in response to internal and external queries and assists in creating a favorable public image as part of the service.对酒店内外的问询负责提供全面准确的信息,协助建立良好的服务形象。3.Inspects the Concierge area and nearby lobby area, ensuring that the cleanliness and orderliness are up to standard.检查大堂礼宾台区域,确保卫生整洁有序,符合规范。 4.Closely coordinates with The Royale Touch in message handling and delivery, ensuring appropriate tracers / records are updated.与服务中心密切协作,处理递送留言确保跟踪报表和记录及时更新。5.Provides guests with needed information and assistance on a wide variety of topics and services, which may include but is not limited to the following:为客人提供信息,并为下列服务提供帮助。6.Openly coordinates with other departments to ensure customer needs are attended to.与其他部门协调,确保照顾客人需求。7.Maintains open lines of communication with other departments to ensure smooth handovers at all times.与其他部门保持沟通,确保顺利交接工作。8.Familiar with hotel policies, procedures, services and promotions.熟悉产品知识,程序,服务与促销活动。9.Ensures that all associates are aware of Lost and Found procedures, at all times.10.Possesses full knowledge of emergency procedures了解紧急事件处理流程的知识。11.Ensures that all associates are aware of emergency procedures at all times.确保部门员工了解紧急情况处理流程。12.Attends scheduled employee training and periodic reviews on departmental responsibilities in case of emergencies.参加计划内员工培训课程,定期回顾在紧急事件中部门应承担的责任。

薪资: 3.8千-4.5千 经验:不限 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

 RESPONSIBILITIES:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         To be familiar with Hotel’s policies & procedures. To report to work on time, uniform to be clean & tidy, including name tag.Personal appearance and grooming conform the Brand Service Standards To attend the required meetings and trainings on time Knowing the names and positions of the hotel’s management and theirRespective extensions To be familiar with all hotel’s facilities and restaurants To be aware of the promotions in the hotel’s restaurants Awareness of the daily events in the hotel Familiarity with the city attractions and restaurants Knowledge of the events in the city Being able to use the “Pro Concierge” system for updated city information To ensure the Brand Service Standards and “Telephone etiquette” are strictly followed at all       times To handle all internal and external phone calls according to the telephone       Etiquette    Ensure the main entrance is clean, easy accessible  and manned at all times Make sure the working area and equipment is fully functional, otherwise follow up with       The relevant department The adequate staffing and presence (duty schedule) of the Concierge Team Open, honest and clear communication with the team members 17.  Ensure all hotel policies are followed by the team To conduct a daily briefing of the team; communicate and check their       awareness of daily specials/events Weekly service value to be discussed and trained in the pre briefing and shift hand   over To verify the familiarity with the hotel’s facilities and events among the team To check the grooming and appearance of the team members and correctWhen necessary To create and implement a Training plan for the Bellmen/Doormen/Airport       Representatives       and Lift Piccolos and ensure the awareness of their duties and Responsibilities To review the Standard Operating Procedures of the team and ensure these areFollowed accordingly To supervise the team and coach/train them to achieve the highest quality of     knowledge        and service Monthly departmental communication meeting to be held to discuss the latest   news/Updates on goals etc.To create and ensure awareness of the business objectives and targetsRecognition of excellent performance by team membersTo review on team members satisfaction and identify their concernsTo bring their concerns to the attention of the Assistant/ Front Office Manager when necessary Ensuring a warm, sincere welcome and farewell of all guests Anticipate to any guest requests or inquiries  Provide “Gentleman’s service” for ladies with high heels or elderly. Offer at least 2 suggestions when recommending a guest to provide the guest       With a choice  To provide immediate and accurate services regarding travel arrangements,airline reconfirmation, sightseeing tours, airport transfer, restaurant reservations etc. Ensure the proper recording of the guest’s items storage To verify the guest supplies (e.g. umbrellas) and ensure a proper record is kept,       Order to restock when necessary To report and seek assistance from the Senior Concierge when necessary  To communicate all guest’s comments to the DutyManager        (and in his/her absence theAssistant/ Front Office Manager) and ensure a follow up is done To communicate the received parcels/mails for the guests and ensure a deliverywithin10 minutes  To perform any other duties assigned by the Senior Concierge

薪资: 3千-4千 经验:不限 企业类型:国内高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

任职要求:1、有经验者优先录用;2、性格开朗、责任心强、具有较好的服务意识、良好的沟通能力、应变能力强、学习能力强、团队意识强、抗压能力强;3、有一定的英语口语表达能力,普通话标准;熟练掌握礼宾服务流程;4、形象气质佳,有亲和力,对客人有耐心。工作事项:1、负责迎送客人;2、负责对客人进行酒店产品、自家游产品及酒店周边环境的介绍;3、为客人提供行李服务;4、负责提供出租车及车辆租赁服务;5、负责换房服务;6、负责物品转交服务;7、负责提供雨伞服务;8、负责问询服务;9、负责委托代办、快递、包裹、信件服务;10、负责收集客史档案;11、协助进行车场的管理;12、领导交办的其他工作;

薪资: 3千-4千 经验:不限 企业类型:全服务中档酒店/4星级
地区:浙江-杭州 食宿:提供食宿

岗位职责1、协助宾客提拉行李及行李寄存服务。2、为有需要的宾客提供委托代办服务。下雨天为宾客提供雨伞租借服务。3、确保交班本上记录的每一件事情都已经落实。4、确保所接收的行李和包裹的安全,并存放在合适的地方。5、事先检查所有抵达和离店团队的分房名单。6、记录未完成的工作交给下一个班次。7、管理行李房,确保行李房干净、接收、存放行李和其他任何物品以及宾客的遗留物品的处理要按照正确的程序进行。岗位要求1、大专学历或同等文化程度。具有1年以上从事前厅服务工作经历。2、工作认真、作风细致、吃苦耐劳、反应灵活。3、能进行英语日常会话,开展对客服务。

薪资: 3千-3.2千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

  RESPONSIBILITIES职责:    1.             To be familiar with Hotel’s policies & procedures. 2.             To report to work on time, uniform to be clean & tidy, including name tag. 3.             Personal appearance and grooming conform the Brand Service Standards 4.             To attend the required meetings 5.             Knowing the names and positions of the hotel’s management and their Respective extensions 6.             To be familiar with all hotel’s facilities and restaurants 7.             To be aware of the promotions in the hotel’s restaurants 8.             Awareness of the daily events in the hotel 9.             Familiarity with the city attractions and restaurants 10.          Knowledge of the events in the city 11.           To handle all internal and external phone calls according to the telephone Etiquette   12.           Ensure the main entrance is clean, easy accessible  and manned at all times 13.           Acknowledge the guest upon arrival at the airport; give them a warm welcome and escort to the car 14.            Acknowledge the guest at arrival and open the car door within 5 second of       Arrival 15.           Welcoming the guest on property with sincerity and by using the guest’s name 16.            Assisting the guest leaving the car 17.           Communicating the guest’s arrival through the walkie talkie ensuring the Guest       Service Agent and the Butler team is aware 18.            Accompany the guest to the Concierge Desk for the check in 19.           Ensuring the luggage delivery within 5 minutes of arrival in the roomAccording to the Brand Service Standard of the Luggage service 20.           Taking care of the guest’s luggage from  the car to the hotel room 21.           Ensure the guest’s luggage is never left unattended unless in locked storage 22.           Anticipate to any guest requests or inquiries 23.           Offer at least 2 suggestions when recommending a guest to provide the guest       With a choice 24.           To communicate all guest’s comments to the Bell Captain (in his absence the      Front Office manager) and ensure a follow up is done 25.           When not clear about guest inquiry, verify with the Bell captain (in his absenceThe Front Office manager) 26.           Provide the guest with a hotel umbrella on rainy days or when rain is expected 27.            Collect guest’s luggage upon departure within 5 minutes after guest’s request 28.           Check the room for any forgotten items when guest is not in the room 29.           Keep detailed and proper record of the guest’s incoming and outgoing luggage       Storage 30.           Place the luggage in the car’s trunk and let guest verify the contents 31.           Farewell the guest and wish him/her a pleasant continuing journey 32.           To perform any other duties assigned by the Bell captain or superiorsSPECIFICATIONS资质:       1.           Minimum 1 year experience in a similar position in comparable hotel. 2.           Good understanding of Mandarin and English. 3.           Familiar with the Hotel facilities 4.           Knowledge of the city attractions/events and restaurants

薪资: 2千-2.8千 经验:不限 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

岗位职责/职位描述OUR HIRING PHILOSOTHY我们的招聘理念: HIRE FOR ATTITUDE 态度优先Good and positive hospitality attitude,always doing the right thing.具有良好、积极的工作态度和高度的工作责任感,正确决策TRAIN FOR SKILLS培养技能Strong will to learn and fast learner,can adapt to the age of great change and take challenge 热衷学习新事物,灵活和适应变化,敢于挑战 TAP FOR POTENTIAL 发挥潜能You should have career developmentdesire to grow up yourself with Marriott拥有向上发展的欲望,发挥个人最大潜能,与万豪共同成长

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

 有联号同岗位工作经验优先录取。

薪资: 3千-4千 经验:不限 企业类型:国内高端酒店/5星级
地区:浙江-杭州-余杭区 食宿:提供食宿

岗位职责1、协助宾客提拉行李及行李寄存服务。2、为有需要的宾客提供委托代办服务。下雨天为宾客提供雨伞租借服务。3、确保交班本上记录的每一件事情都已经落实。4、确保所接收的行李和包裹的安全,并存放在合适的地方。5、事先检查所有抵达和离店团队的分房名单。6、记录未完成的工作交给下一个班次。7、管理行李房,确保行李房干净、接收、存放行李和其他任何物品以及宾客的遗留物品的处理要按照正确的程序进行。岗位要求1、中专及以上学历或同等文化程度。具有1年以上从事前厅服务工作经历者优先。2、工作认真、作风细致、吃苦耐劳、反应灵活。

薪资: 3千-4千 经验:1年以上 企业类型:精品酒店
地区:浙江-杭州 食宿:提供食宿

岗位职责:l  必须按照公司要求穿着服装,发型整洁,淡妆等;l  查看交班记录表,了解上一班的移交事项,并负责继续处理;l  熟悉酒店房型房价,了解客情,了解酒店所有活动;l  熟悉酒店相关政策,向来宾推销客房,努力争取最好的经济效益;l  熟悉总台各项专业业务和技能,做好对客服务;l  负责为下榻的宾客办理入住,退房登记手续;l  负责收取入住宾客的一切费用;l  严格服从上级指派的工作;l  积极参加公司组织的培训;l  相貌端庄,言行举止得体;l  可接受翻班,有夜班;l  完成上级交办的其他工作。 任职要求:l  有相关工作经验者优先;l  需会简单的英语;l  有一定的抗压力;l  工作仔细,吃苦耐劳,有责任心。福利待遇:l  完善的社会保险和公积金;l  每月绩效奖金;l  班次津贴(仅针对夜班,两头班员工);l  网评现金奖;l  表现优异者可获得总经理小蜜蜂奖;l  享有各类带薪休假,例如法定假日、年假、婚假、产假、陪产假等;l  免费提供食宿;l  享有生日福利、生日假(经理人员除外)、加班福利及节假日福利;l  提供员工结婚或生子的贺礼;l  每月丰富多彩的员工活动;l  定期开展各类专业技能培训;l  工作满一年可享受公司提供的免房券2间夜;l  全额报销在职期间考取的工作岗位必备证书。  职业发展遇见诺阁雅,预见未来!诺阁雅酒店给员工提供的不是一份工作,而是一次职业发展的机遇!我们相信,每位员工都拥有自己的才华,我们尊重和珍惜每一位员工,我们致力于帮助员工发展相关技能,推动人才的发展,推动酒店的发展。快来加入我们吧,在这里,我们将助你快速成长,成为下一个诺阁雅酒店的管理精英!实现你的美好未来!

薪资: 3千-4千 经验:不限 企业类型:国内高端酒店/5星级
地区:浙江-杭州

1、负责到店客人行李运送服务。2、负责客人物品寄存、保管。

薪资: 1.8千-2.2千 经验:不限 企业类型:全服务中档酒店/4星级
地区:浙江-杭州 食宿:提供食宿

愿意从事酒店行业 

薪资: 4千-5千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

岗位职责1.直接负责礼宾部的工作。2.对酒店的宾客提供礼貌专业的服务;协助重要宾客的入住和离店。3.管理行李房,确保所有的行李有行李标签并且安全存放在合适的位置。4.负责所有的特殊事情和酒店服务的有关信息的公告。5.确保工作区域内的所有设备处于良好工作状态。6.参与员工的培训工作。负责员工的日常培训,制定培训计划。7.宾客有要求时,为预计离店的宾客安排出租车、机场班车的服务。岗位要求1大专以上学历,有同岗位工作经验3年以上2.身体健康,品貌端正,形象气质佳。3.优秀的组织管理能力。4.优秀的交际能和沟通技巧。5.善于同宾客交往、沟通,处理周到、果断,能独立处理各种投诉。

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供食宿

工作职责 Job Responsibility 1.完成上级领导交代的工作任务,包括工作目标和工作职责 ?? Fulfill tasks assigned by concerned leaders, including the performance objectives and job responsibilities. 2.了解希尔顿的政策及程序,并保证所有的程序都确实地按照希尔顿运行着 ?? Awareness of?Hilton?policies and procedures and ensure all procedures are conducted safely and within?Hilton?guidelines. 3.知道自己的职责,并严格执行职业,健康和安全方面的立法、政策和程序 ?? Beaware of duty of care and adhere to occupational, health and safetylegislation, policies and procedures. 4.熟悉财物保管,急救,火警和紧急突发事故处理程序,安全熟练的操作设备/器材 ?? Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly. 5.对危险情况采取最初步的措施,并通知管理者潜在的危险 ?? Initiate action to correct a hazardous situation and notify supervisors of potential dangers. 6.与住店客人建议并保持良好的关系, 争取做到超前服务 ?? Build and maintain positive relationships with all internal customers and guests inorder to exceed their needs.? 7.遵守酒店的品牌标准 ?? Adhereto hotel brand standards. 8.充分了解酒店的产品和服务,以便更好地为顾客解释和推销酒店的服务和设施 ?? Maintaina high level of product and service knowledge in order to explain and sell services and facilities to guests. 9.与同事, 上级,组员以及各部门间建立良好的合作和互信关系 ?? Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results. 应聘要求 Qualification 1.有一定英语口语和书写能力 ?? Skill of spoken and written English 2.良好态度,踏实肯学 ?? Good attitude and willing to learn 3.P国际酒店同岗实习或工作经历者优先 ?? Prioritise international brand same position work experience ? ?

薪资: 4千-5千 经验:不限 企业类型:全服务中档酒店/4星级
地区:浙江-杭州 食宿:提供食宿

寻找酒店一线基层员工形象好气质佳身高160/173以上前台接待、客服管家、餐饮接待、礼宾员、客房服务员、等都需要,欢迎大家投递简历。

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