Be the Brand ambassador of the hotel, providing a positive “first impression” while guests walk-in to the hotel. Greet all guests in the lobby and lobby lounge. Anticipate guest needs and handle guest inquiries in a helpful and attentive manner.
成为酒店的品牌大使,当客人走进酒店时给他们留下良好的第一印象。在酒店的大堂里协助客人,迎接客人,以主动帮助的态度。 预见客人要求,处理客人需求。