With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing?   As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards:     Plan and forecast the short and long-term talent requirements for the hotel to support its business plans Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants Build a strong career and succession planning system to retain and develop talent Implement training and development strategies to continuously improve performance and customer service Oversee the hotel's human resources database and payroll system Provide a framework for counseling, coaching, and welfare services Manage the Opinion Survey and the calendar of Team Member social events Manage and resolve, promptly and completely, all employee relations issues Maintain an awareness of competitor human resources activities and best practices #LI-VG2 Qualifications - External What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required Previous human resources management experience in the hotel, leisure, and/or retail sector Excellent leadership skills and exceptional communication skills Strong commercial/business acumen A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

职位描述： 1、全面统筹与监管空间运营管理工作； 2、全面管理空间运营工作，确保Beeplus联合办公空间内的环境及设备设施整洁且高效运作，确保每一处细节都能够符合Beeplus 标准； 3、制定空间工作计划，执行落实并定期回顾，及时做出适当的调整以确保工作目标能够按计划完成； 4、管理与维护物业业主，合作伙伴和供应商的关系； 5、负责空间指标达标，品牌影响力和办公会员的满意度； 6、根据区域环境特征，创新迭代产品与服务，开发具有本地市场需求的办公体验产品； 7、负责举办各种社区活动，参与并推进社区的发展和壮大； 8、主动收集会员建议，了解会员企业发展需求，整合社区资源予以配合与支持； 9、负责处理客户投诉及重大突发事件； 10、全面负责空间团队伙伴的招聘、培训、团队激励与个人发展规划等工作； 11、合理安排任务，使团队高效完成各项工作，营造一个富有创造力和项目协作的多元工作环境； 任职要求： 1、本科以上学历，旅游管理、酒店管理、公关传播、外语等相关专业优先； 2、拥有 5–8 年工作经验，拥有带领团队工作经验； 3、拥有联合办公空间、商务中心、五星级酒店和客户服务工作经验优先； 4、优秀的沟通能力、解决问题能力、时间管理能力、多任务统筹处理能力，优秀的服务意识及良好的团队合作能力； 5、善于建立人际关系，以客户为中心导向，能够维护长期稳定的客户关系； 6、精通商务谈判技巧、思维敏捷、具备数据分析和理解能力； 7、熟练编写预算，懂得通过损益报表，管理经营活动的成本费用； 8、精通 Microsoft Office 软件，其中包括 Word、Excel 和 PowerPoint 等。

职位描述： 1、全面统筹与监管空间运营管理工作； 2、全面管理空间运营工作，确保Beeplus联合办公空间内的环境及设备设施整洁且高效运作，确保每一处细节都能够符合Beeplus 标准； 3、制定空间工作计划，执行落实并定期回顾，及时做出适当的调整以确保工作目标能够按计划完成； 4、管理与维护物业业主，合作伙伴和供应商的关系； 5、负责空间指标达标，品牌影响力和办公会员的满意度； 6、根据区域环境特征，创新迭代产品与服务，开发具有本地市场需求的办公体验产品； 7、负责举办各种社区活动，参与并推进社区的发展和壮大； 8、主动收集会员建议，了解会员企业发展需求，整合社区资源予以配合与支持； 9、负责处理客户投诉及重大突发事件； 10、全面负责空间团队伙伴的招聘、培训、团队激励与个人发展规划等工作； 11、合理安排任务，使团队高效完成各项工作，营造一个富有创造力和项目协作的多元工作环境； 任职要求： 1、本科以上学历，旅游管理、酒店管理、公关传播、外语等相关专业优先； 2、拥有 5–8 年工作经验，拥有带领团队工作经验； 3、拥有联合办公空间、商务中心、五星级酒店和客户服务工作经验优先； 4、优秀的沟通能力、解决问题能力、时间管理能力、多任务统筹处理能力，优秀的服务意识及良好的团队合作能力； 5、善于建立人际关系，以客户为中心导向，能够维护长期稳定的客户关系； 6、精通商务谈判技巧、思维敏捷、具备数据分析和理解能力； 7、熟练编写预算，懂得通过损益报表，管理经营活动的成本费用； 8、精通 Microsoft Office 软件，其中包括 Word、Excel 和 PowerPoint 等。

工作内容： 1、分管中心运营、经营工作；  2、根据中心业务目标及工作计划，负责年度预算的有效执行；  3、统筹客户服务工作，主动收集客户建议，迭代产品与服务，不断创造最佳的客户体验；  4、管理并监督中心运营及维护工作，确保中心安全生产，环境及设备设施整洁且高效运作；  5、负责处理重大客户投诉及突发事件；  6、主动了解会员企业发展需求，整合社群资源予以配合与支持；  7、统筹团队执行各种社群活动，参与并积极推进社群的发展和壮大；  8、负责制定经营业态的营销计划，监督产品的出品，社交媒体的维护。 岗位要求： 1.本科以上学历，旅游管理、酒店管理、等相关专业优先，拥有海外留学经历优先；  2.具备1-3年面对面客户服务经验，具备2年以上团队管理经验；  3.拥有联合办公空间运营、写字楼物业、星级酒店对客服务岗、餐饮服务、零售销售等工作经验者优先；  4.优秀的沟通能力，解决问题能力，服务意识及良好的团队管理能力；  5.熟练掌握 Microsoft Office 软件，其中包括 Word、Excel 和 PowerPoint 等。

岗位职责 1.督导会计部、成本控制部的业务操作。 2.起草各种管理制度，落实各有关制度 3.负责酒店的财产管理。 4.检查各种财务报告的及时、正确性，向集团财务总监呈报会计报表。 5.检查各项税金的上缴，加强与财政部门的业务联系，协调外部关系，取得有关信息。 6.配合各级外部审计查账工作，审核检查所有对外编报的数据及财务报表，确保无误方可报出。 任职资格 1.财务管理、会计、金融相关专业、大专及以上学历。 2.具有3年以上财务负责人工作经验，3年以上四星级及以上财务岗位工作经验，熟悉酒店财务管理模式。 3.具有丰富的酒店财务管理、营运分析、成本控制的经验和技巧。 4.熟练运用会计电算化，熟练使用ERP财务软件。 5.工作细致、严谨，具有较强的工作热情和责任感。 6.良好中英文书写和口头表达能力，优秀的沟通、分析能力，对酒店忠诚度高。

一、Key Responsibilities 职责概述 Using considerable independent initiative and judgment, provides leadership and direction to ensure the efficient, effective and profitable operation of the Hotel on a long term basis. 凭借相当独立的主动性和判断力,为酒店提供领导和方向以确保酒店长期处于高效的、有效的和赢利的经营状态。   二、Essential Duties and Responsibilities 主要职责和责任 1. Establish hotel's business plan, development planning and management policy, to determine the hotel management goal, to direct the mangement team to work; 确立酒店的经营计划、发展规划及经营方针，确定酒店管理目标，领导经营班子成员开展工作。 2. Study and grasp the market change and development situation, make market expansion plans and price system, raise key emphasis in work timely, and directing the implementation; 研究并掌握市场变化和发展情况，制定市场拓展计划和价格体系，适时提出阶段性工作重点，并指挥实施。 3. Decided to hotel organizations and middle management‘s employement and development. Be responsible for the division head's performance evaluation; 决定酒店组织机构及中层以上管理人员培养和使用，负责组织对部门经理的人事考核和业绩评估。 4. Be responsible for the market development and finance planning work; Be responsible for the capital allocation and capital expenditures within the  limits of authority; 全面负责酒店的市场拓展和财务计划工作；在权限内负责酒店内资金调配，审批资金支出等经营事宜。 5. Enhance hotel safety management; 加强酒店的安全管理工作。 6. To follow up other tasks which assigned by superior; 完成公司领导交办的其他工作。   三、Requried Qualifications 资质要求 1. Required Skills / Certificate 技能 / 证书 2. Computer Skill: Skillful to operate Office电脑操作技巧: 熟练使用MS办公软件 3. English Language Level: Fluent in English spoken and written is preferred 英语水平：口语与书写流利为佳   Qualifications 资格 1. Team Focused 关注团队: Support colleagues 给予同事支持 Explain what to do and the reason 阐述工作任务及其原因 2. Action Oriented 行动导向 Strives to deliver consistently 力争始终如一的完成工作 Focus on details and standards 关注个人工作的细节和标准 3. Passionate工作热情 Understand guests’demand and the market 理解客户的需求和市场 Create a positive environment for changing 为变革创造一个积极的环境 4. Business skills 业务技能 Understand the short-term opportunities of reform 了解短期的变革机会 Understand the profit model 了解企业如何盈利   Experience 经历要求 1. Associate degree or above; 全日制大专（含）以上学历。 2. Graduation from Hotel Management,Business Management related professional; 酒店管理、企业管理等相关专业。 3. Work experience of hotel management for five years or above in 5 star hotel; 至少五年以上五星级酒店管理工作经验。 4. Hotel management professional knowledge and leadership skills; 酒店专业知识及领导能力。 5. Organizing And Planning Skills,communication skills,Coordination Skill,leadership skills; 具有很强的计划、组织、沟通、协调、领导能力。 6. Skilled in the use of office automation equipment and realated management software; 熟练运用办公软件及相关管理软件。 7.Excellent written and verbal communication; 具备优秀的书面和口头表达能力。 8. Appreciate Poly culture; 认同保利企业文化。 9. Good Character and Ethics; 有良好的职业操守。 10. Strictly obey the relevant laws and regulations, executive internal policy implement; 严格遵守国家法律法规，执行企业各种规章制度。 11. Strong sense of principle, professional management ability ,a good team spirit of collaboration,excellent interpersonal skills, honest and reliable, decency; 原则性强，职业化规范度高，具有良好的团队协作精神，出色的人际交往能力，诚实可靠、品行端正。 12. Have a strong sense of responsibility and learning ability,a good team spirit of collaboration. 具有较强的工作责任心和学习能力、良好的团队合作意识。

工作职责： 1、负责贯彻执行原拓品牌的各项经营方针、政策、管理规定和程序以及标准化操作程序； 2、负责完成经营指标，执行预算方案，确定酒店及各部门管理目标； 3、结合高质量发展要求，完善服务及品质在分店的落地，提升客户满意度； 4、对酒店资产、人员及操作安全负责； 5、与原拓品牌、加盟商、外围关系等进行日常的沟通协调工作，确保信息畅通、有效； 6、执行原拓品牌的分店架构设定、员工编制及重要人事变动，对酒店中层及以下岗位的人员的录用、考核、奖惩、晋升工作做出决策； 7、负责品牌文化在分店的落地执行； 8、领导交付的其他工作。 任职要求： 1、28-35周岁，酒店管理、工商管理等相关专业本科以上学历； 2、三年以上连锁中高端及以上酒店总经理经验，或两年以上高星级酒店房务总监、销售总监等相关岗位经验； 3、熟悉酒店全面运作及管理流程；具有敏锐的商业触觉及市场洞察力，善于审时度势，制定酒店发展规划，具备出色的沟通协调能力及把握酒店全局的能力； 4、全程筹建过至少一家中高端及以上酒店经验，了解筹建过程中的工程、招聘、运营、销售、培训等相关工作； 5、具有良好的敬业精神和职业道德操守，责任心强，具备员工激励和领导； 6、喜欢和认同国潮文化，服从全国门店的调配。    【品牌介绍】 国潮消费持续大热，锦江酒店（中国区）乘势推出多元化“国潮”体验酒店品牌——原拓。 原拓从空间设计出发打造沉浸式国潮体验场景，品牌将以「一城一设计」为准则，在酒店空间赋予传统文化与在地人文潮流新生。另外，原拓将与国潮艺术家、国潮品牌、非遗文化传承人/推广机构等资源合作，将多元、有趣的国潮体验融入酒店全方位场景中，在满足新一代消费需求的同时，创造新酒店投资生意模型。目前，原拓酒店发展势头强劲，面世近不足一年，已成功签约近30个项目，覆盖北上广深等一线及新一线城市。

工作职责： 综合要求： 1.本科及以上学历，通过CET－4级 2.热爱酒店行业，关注细节，同理心强 3.目标坚定，脚踏实地，有韧性 4.良好的沟通、团队协作能力 任职资格： 综合要求： 1.本科及以上学历，通过CET－4级 2.热爱酒店行业，关注细节，同理心强 3.目标坚定，脚踏实地，有韧性 4.良好的沟通、团队协作能力

工作职责： 综合要求： 1.本科及以上学历，通过CET－4级 2.热爱酒店行业，关注细节，同理心强 3.目标坚定，脚踏实地，有韧性 4.良好的沟通、团队协作能力 任职资格： 综合要求： 1.本科及以上学历，通过CET－4级 2.热爱酒店行业，关注细节，同理心强 3.目标坚定，脚踏实地，有韧性 4.良好的沟通、团队协作能力

工作职责： 综合要求： 1.本科及以上学历，通过CET－4级 2.热爱酒店行业，关注细节，同理心强 3.目标坚定，脚踏实地，有韧性 4.良好的沟通、团队协作能力 任职资格： 综合要求： 1.本科及以上学历，通过CET－4级 2.热爱酒店行业，关注细节，同理心强 3.目标坚定，脚踏实地，有韧性 4.良好的沟通、团队协作能力