This position is applicable to the following hotels 该职位适用于以下酒店： Operation Hotel 营运酒店 Banyan Tree Chongqing Beibei 重庆北碚悦榕庄 Job description 岗位职责 Ensures compliance with the Group’s Mission Statement. 确保服从集团的使命声明。 Directs and maintains Sales and Marketing activities to achieve the planned performance levels. 指导和维护销售营销活动达到预期的效果和水平。 Constantly promotes and develops the hotel/resort’s business base. 不断推动和发展酒店的业务。 Monitors actual and budgeted goals, develops and controls performance in service and product delivery, guest satisfaction and financial results. 监控实际与预算的目标，发展与控制服务和产品交付中的业绩，客户的满意度和财政目标。 Incorporates programs to promote proper associates’ orientation and training and ensures the highest morale amongst the workforce. 采取措施来促进适当的员工培训，确保最高的员工士气。 Ensures that proper employer/associates relations are maintained. 确保适当的雇主/员工关系的维护。 Reviews operational reports on a regular basis, as the case may be (daily, weekly and at period-ends). 评估一定时期的运行报告，视情况而定（每日，每周或者一个时期的结束）。 Reviews the property operations with the individual department heads to ensure that quality and service standards      are maintained throughout the hotel/resort. 与每个部门领导评估公司的运营情况，并确保和维持这个酒店的服务质量和标准。 Reviews guest ratings and follows through with the individual department heads to correct problem areas. 评估客人的评价并与部门领导共同解决发生的问题。 Develops and monitors short and long term planning for the property. 监管和发展公司短期和长期的计划。 Keeps abreast with innovations and business orientations in the luxury hospitality industry. 保持在奢侈酒店行业的创新和业务方向。 Monitors current sector trends and concepts and makes recommendations to his/her superiors for appropriate implementation at the hotel/resort. 评定目前的行业趋势和理念，并向其执行上级提出适当的建议和意见。

【岗位职责】 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5、 落实酒店年度财务预算，向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 【岗位要求】 1、 本科以上学历，相关管理专业。 2、 从事国际品牌酒店工作10年以上，具有5年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。 6、 可以使用英文作为工作语言。

我们的集团和品牌： 德胧是一家为消费者提供酒店、餐饮、文娱等多元线下体验的全球性投资和旅游集团。位列全球酒店集团第16位，目前签约和在营酒店数量超1300+以上，分布在200多个城市。 开元名都品牌目前在全国各地有130+酒店，主要秉承盛唐风华，传承诗礼东方待客之道的调性，我们致力于彰显盛世奢华的万千气象与辉煌的人生成就为现代成功人士打造超越期待的极致体验。 加入我们，您可以获得： 有竞争力的薪酬：基本薪资35~50K ，外加额外丰厚的激励奖金。 个人价值与公司价值的双向实现，优秀店总经理可以获得期权股票激励。 快速增长的业务需求，只要你有能力，就有无限机会，我们尊重你的价值，会将优秀的店总匹配到更优秀的酒店。 只要你—— 认同德胧集团的自驱力、极强目标感、追求上限的的价值观； 受够了机械重复的工作，有自己的酒店运营想法，并渴望将其真正落地； 年龄也不是问题，积极奋斗的状态很重要。 期待你了解更多： 清晰周边竞争酒店数据，对于酒店的周边市场进行开拓与维护，打通市场渠道； 有较强的管理能力，经营酒店全局，努力完成公司各项核心业务指标； 协调好各方关系及时解决问题，提升业主满意度和酒店品牌美誉度。 如果你有3年以上同规模的店总经理任职经验，并且在运营数据上有较好的表现，我们会优先考虑噢。 所以，无论你是销售精英、控本达人，运营鬼才、执行力满分人士...我们期待你和我们一起“撸起袖子整活”~~~

（外籍/Expat) Main Duties Administration §  Ensures that culinary activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate. §  Replaces the Executive Chef in his/her absence in representing the Food and Beverage function on the hotel's Executive Committee. §  Assists in overseeing the preparation and update of individual Departmental Operations Manuals. §  Conducts regular communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary. §  Ensures the smooth operation of the Culinary Departments in the absence of the Executive Chef. Customer Service §  Ensures that all guest contact culinary employees deliver the brand promise and provide exceptional guest service at all times. §  Ensures that employees also provide excellent service to internal customers in other departments as appropriate. §  Spends time in culinary areas observing employee-guest/employee-internal customer interaction, working through Heads of Department to coach employees as necessary. §  Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. §  Maintains positive guest and colleague interactions with good working relationships. Financial §  Maximises employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests. §  Ensures that each profit centre (e.g. Outlet, Banquets) is operated in line with maximising profit while delivering on the brand promise. §  Ensures that each cost centre (e.g. Stewarding) operates with the lowest possible cost structure while also delivering on the brand promise to the guest. §  Assists in the preparation of the Annual Business Plan for Food and Beverage. §  Assists in monthly reforecast, involving the respective Heads of Department as appropriate. §  Assists in proactively managing costs based on key performance indicators, working through the respective Heads of Department as appropriate. §  Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to. §  Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets. §  Assists with the input and oversight of product specifications, recipes and other data as required, supporting the smooth operation of Materials Management and Cost Audit functions. Marketing §  Constantly evaluates local, national and international market trends, vendors and other hotel/restaurant operations to make sure that the hotel’s own operations remain competitive and cutting edge. §  Sources for Marketing and Public Relations opportunities to increase awareness and ultimately business. Operational §  Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate. §  Monitors all operations, especially during peak business periods, working through the respective Head of Department to make adjustments where necessary. §  Assists in making sure that all Touches of Hyatt and the Food and Beverage Top 20 are implemented. §  Ensures that the Culinary Departments respond to the results of the Consumer Audit and to ensure that the relevant changes are implemented. §  Work closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Operational (continued) §  Ensures that culinary employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”. §  Ensures that all employees are up-to-date with the availability of seasonal and new products on the market. §  Tastes and monitors the food products served throughout the operation, providing feedback where appropriate. §  Works with the Materials Manager in the procurement of the best product for the best price and in the management of the relevant areas of the Commissary Kitchen. §  Works closely with the Stewarding Manager to ensure that hygiene standards are maintained and that operating equipment is cared for to maximise its useful life and to minimise breakage. §  Oversees the quality and variety of food and beverages served in the Employee Restaurant, ensuing that this outlet is operated to the same standard as any other outlet. Personnel §  Oversees and assists in the recruitment and selection of all Food and Beverage employees.   Ensures that Kitchen managerial employees follow hotel guidelines when recruiting and use a competency-based approach to selecting their employees. §  Oversees the punctuality and appearance of all Food and Beverage employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. §  Maximises the effectiveness of Heads of Department by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring. §  Conducts annual Performance Development Discussions with employees and supports them in their professional development goals §  Ensures effective training programmes for employees in coordination with the Training Manager and their Departmental Trainers. §  Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation. §  Oversees the preparation and posting of weekly work schedules in each department, making sure that they reflect business needs and other key performance indicators. §  Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics. §  Ensures that all employees have a complete understanding of and adhere to employee rules and regulations. §  Ensures that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security. §  Provides feedback on the results of the Employee Opinion Survey and ensuring that the relevant changes are implemented. Other Duties §  Is knowledgeable in statutory legislation in employee and industrial relations. §  Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health and safety. §  Ensures high standards of personal presentation and grooming. §  Maintains strong, professional relationship with the relevant representatives from competitor hotels, business partners and other organisations. §  Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel. §  Attends training sessions and meetings as and when required. §  Carries out any other reasonable duties and responsibilities as assigned. §  It is manager’s responsibility to ensure all food handlers are strictly following hotel food hygiene policy.

黑珍珠/米其林淮扬菜招聘店总 任职要求： 1、 具备高端淮扬菜餐厅，有管理运营经验，年龄28-35； 2、 勤恳、敬业，执行力、沟通能力强，有能力带领团队共同激情工作；能够不断接受新的挑战，与公司共同成长； 3、 具有对员工进行日常培训、管理和建设团队的能力，善于团结、激励及调动整个团队的工作积极性； 4、 有高度的责任心和主人翁意识，对财务预算、成本控制、物料损耗等具有较强的管理能力；通过有效的管理，达成店铺的各项经营管理指标； 5、 充分参与餐厅运营期间的各项工作，有效处理客诉及各项突发事件，保障餐厅运营的顺畅； 6、 负责餐厅内各级员工的考核、晋升、任免、录用等，有独立完成整个餐厅员工绩效考核及考勤的工作经验； 福利： 年终奖金、绩效奖金、员工旅游等，

工作地点：上海金茂君悦大酒店53楼 印餐厅 Impression 职位要求： -中国人/外国人均可考虑 -基本英语沟通能力 -拥有Fine Dining餐厅或酒店西餐厅管理经验优先 -一定的文字语言表达能力。 -工作有责任心，做事认真负责。 基本工作范围及总体职责： -协助确保厨务部的各项活动与酒店的战略保持一致 -组织部门的例会，保证酒店内部信息的有效沟通 -知道并保证所有厨务部的所有产品符合酒店和凯悦国际的食品标准 -分析当地，国内和国际的市场趋势，了解同行的运营情况保证酒店的竞争力 -参与计划菜单的编写； 尽量使用多余的原材料防止浪费；估计客人的数量；预测市场情况；了解流行的菜肴并且勤更新菜单 -在厨房里协调员工和客人/员工和其他部门同事的关系， 同时协助部门总监培训下属员工 -指导员工依照菜谱烹制菜肴控制菜肴的质量和原材料的使用量 -监督食品的准备和烹饪过程，配料的使用量和菜肴的卖相保证烹制完成的菜肴符合标准 等等

岗位名称 Director of Operations （储备） Resident Manager/ Hotel Manager （储备） 岗位职责 1、在总经理带领下，负责酒店的日常经营管理工作，对各项经营管理指标负责。 2、提出酒店的经营管理思路，协助确定酒店年度经营计划，并指挥落实。 3、协助建立健全酒店内部管理系统、运行机制及各项规章制度。 4、协调各部门关系。 5、研究市场发展趋势，协调制定酒店各服务产品价格体系。 6、审定酒店的市场营销方案，不断开拓市场。 7、提高酒店的管理水平、服务质量。 岗位要求 1 本科以上学历，旅游、酒店管理专业为佳。 2 从事酒店工作8年以上，具有5年以上酒店餐饮等岗位管理经验，有酒店筹建、开业经验优先。 3 熟悉酒店各营业部门的服务及管理流程，善于成本控制。 4 具有良好的协调沟通、管理和团队建设能力,事业心强。 5 优秀的英语听说读写表达能力

工作职责: 1、全面负责酒店运营管理工作； 2、执行公司产品、对客服务、品牌、价格等连锁标准，根据公司要求，监控分店服务质量，及时处理宾客投诉和意见，提升宾客满意度，增进客户体验感受； 3、组建团队，带领酒店全体员工共同努力完成酒店的各项经营管理指标； 4、与投资人保持良好关系，处理并解决好投资人对酒店经营管理的诉求； 5、推广分店品牌和维护品牌形象，保障分店及品牌的良好口碑。 任职资格: 1、5年以上高端酒店从业经验，熟悉酒店整体运营及管理； 2、善于团队建设和成本控制，良好的沟通能力； 3、具备强效的执行力、协调能力、创新能力和危机处理能力； 4、热爱生活，热爱旅行，自身拥有美好的生活方式，热爱实践并不断学习和创造生活美学。 备注：能接受全国派遣者优先考虑。

岗位职责 1.在总经理带领下，负责酒店的日常经营管理工作，对各项经营管理指标负责。  2.提出酒店的经营管理思路，协助确定酒店年度经营计划，并指挥落实。 3.协助建立健全酒店内部管理系统、运行机制及各项规章制度。 4.协调各部门关系。  5.研究市场发展趋势和客户需求，推出符合市场趋势的酒店产品。  6.审定酒店的市场营销方案，和客户满意度，不断提高酒店整体经营状态和水平。  7.提高酒店的管理水平、服务质量。  8.协助总经理负责酒店人才培养，提高酒店整体管理水平，员工素质和服务质量。 任职条件 1 大专及以上学历，酒店管理等相关专业。  2 工作经历主要为国际品牌酒店，具备同岗位工作经验。  3 具备丰富的酒店筹建筹开工作经历，并担任关键岗位角色。  4 熟悉酒店各部门服务及管理流程，尤其具备丰富的房务体系专业知识。  5 善于管理和经营团队，事业心强，富有激情。  6 有较强的适应、沟通、计划、决策和综合判断能力。  7 英语可作为工作语言。  8 能服从岗位工作安排，职业形象较好。 具体工作城市和业务，将会根据实际情况进行安排和确认。 请注意：你的简历信息将会被我们转发到我们的第三方招聘系统进行流程使用。我们会采用合理的安全措施来保护您的个人数据安全，如您继续申请该职位，即表示您已知晓并认可我们的操作。

Qualification- Ideally with an apprenticeship or professional diploma in Food Production. Minimum 2 years work experience as Executive Sous Chef, or Chef de Cuisine in larger operation. Good practical, operational and adequate administrative skills with a flair for creativity are a must. Discriptions- You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Executive Sous Chef is responsible to function as the Assistant Production Manager for the Food and Beverage Department, and to ensure that all the outlets and banquets operate successfully, in accordance with the standard of the hotel, and that they are individually profitable.

【岗位职责】 - 负责规划酒店项目的市场发展策略，把握项目在行业中的发展方向，完成项目在行业中的市场定位，及时提供市场反馈并对公司的市场操作计划不断优化与完善； - 通过各种市场推广手段完成既定的品牌营销目标，对营销预期目标及实际效果负责； - 负责大客户开发、渠道拓展、商务洽谈、开发和协调各类媒体资源，建立有效的媒介传播手段等； - 负责团队的建设与管理，全面安排、管理市场部的年度市场策略和市场计划； 【岗位要求】 - 市场营销或相关专业大专以上学历，酒店管理、市场营销等相关专业优先； - 工作经验及年限：至少2年以上市场销售部负责人工作经验； - 有战略管理、组织变革管理、管理能力开发、市场营销、合同法、财务管理及谈判技巧等方面的培训能力； - 对市场营销工作有深刻认知，有较强的市场感知能力、敏锐地把握市场动态、市场方向的能力、密切的媒体合作关系 - 高度的工作热情，良好的团队合作精神，有较强的观察力和应变能力、出色的人际沟通能力、团队建设能力、组织开拓能力

【职责描述】  1、代表总部全面负责处理所在酒店的总体事务，以身作则、与酒店全体员工共同努力及时完成酒店所确定的各项目标；  2、 维护品牌形象、监督酒店范围内的品牌使用情况，积极对外推广品牌理念；  3、 制定酒店的管理目标和经营方针，根据品牌标准制定各种规章制度和服务操作规程，规定各级管理人员和员工的职责，并监督贯彻执行。制定酒店营收政策，详细阅读和分析每月报表，检查营业进度与计划的完成情况，并采取对策，保证酒店业务顺利开展；  4、 建立和健全酒店的组织管理架构，追求扁平化管理、合理高效；  5、 加强酒店文化建设，传递惠庭精神，努力为员工提供快乐、健康、良好的工作环境；  6、 健全酒店的财务制度。阅读分析各种财务报表，检查分析每月营业情况，做好成本控制和财务预算工作，检查收支情况、应收账款和应付账款等；  7、 根据品牌规定规划和开展每日、每周、每月日常工作； 8、 坚持以人为本的服务管理理念；培养人才，指导各部门的工作，提高整个酒店的服务质量和员工素质； 9、 加强酒店设备、设施的维修保养工作和酒店的安全管理工作； 10、 选聘、任免酒店员工，根据品牌规定和标准健全酒店机构设置、员工编制。负责酒店人员的录用、考核、奖惩、晋升等； 11、 与社会各界人士保持良好的公共关系，树立良好的酒店形象，并代表酒店接待重要贵宾； 12、 以身作则，积极参与酒店主要轮岗工作； 13、 关心员工，使酒店有高度凝聚力，并要求员工以高度热情和责任感去完成本职工作。   【任职要求】  1、具有敏锐的市场感知及客户开发能力，熟悉酒店整体运营，有过酒店筹备工作经验者为佳； 2、兼具较强的独立工作能力和团队精神，善于协调内部及外部关系；  3、较强的学习能力、执行力、沟通协调能力和领导决策能力； 4、接受全国派遣（入职起2年内接受公司派遣，期满可选择到期望城市）。

-   依据公司的标准及相应的法律法规，组织和协调各种资源，以达到公司所设定目标。 -   完成各项运营工作。 主要工作职责 -   营业额管理：参与管理销售行动计划，用收益率管理原则进行存货管理，和参与市场的竞争分析。 -   团队管理：管理数据、招聘和雇佣提议、计划、培训、员工职业发展等。 -   成本管理：根据每年的预算控制员工成本和所在部门的各种成本。 -   资产和安全管理：了解物业设备和安全方面的操作，并在这些方面对下属进行培训。全面管理物业资产并确保资产的长期投资价值。有效管理业主方/业主代表并与其保持良好的沟通关系。负责和协调财务计划以提高生产效率和投资回报率。 -   销售关系：根据自己的知识和提供的评价及报告来了解、跟进和发展客户关系。 -   现金流程管理：管理发票，现金的收取和支付和收回帐款。 -   对内和对外关系的管理和沟通：在各个场合代表公司的职业形象，确保和外部各方面的积极关系的建立和维护，包括和政府、团体、行业间、供应商等的关系维护。和各部门合作以达到客户、客人和公司的期望。 -   标准和程序管理：运用及监管所有现有程序。确保公司政策和制度以及公司各项行为的顺利实施。 -   确保物业各项行为符合所有相关法律规定。 -   和公司内部人员包括总部办公人员的紧密合作。 -   定期担任物业值班经理。 -   遵守集团的环境健康安全方针政策，日常工作中注意节能和安全操作。 -   完成上级领导交办的其他工作。 -   完成设定及认可的主要工作指标。 -   愿意接受工作地点调动。 资质要求 -   酒店、旅游或经济管理类专业毕业； -   3年以上酒店公寓/五星级国际品牌酒店实际管理工作经验； -   丰富的运营管理知识和财务知识； -   熟悉当地的法律法规等规章制度； -   良好的中英文听、说、读、写沟通能力（掌握多国语言者优先）； -   工作思路清晰，行事稳重干练； -   高度的工作热情，极强的工作责任心； -   良好的团队合作精神和沟通协调能力，能承受较强的工作压力。 华东区项目储备

工作地点：全国分配 岗位职责 一．按照丽芮酒店中国区总部的标准来全面负责酒店经营（从筹建到运营），并承担与业主沟通的职能，确保总部标准完整的落地执行。 二、达成经营指标： 1. 市场开发和客户维护，确保酒店的平均房价，出租率等达到预期目标； 2. 根据季节性变化和酒店周边市场环境，制定确实有效的经营策略并执行； 三、内部管控： 1. 严审查酒店各项成本费用支出，并督导酒店节能工作，确保酒店的运营成本和费用得到合理控制，达到预期的考核指标； 2. 贯彻执行公司总部的统一质量标准，确保服务、卫生质量达到预定要求； 3. 督导酒店安全工作及设备维护，保障酒店正常运营有序运转； 任职要求： 1、15年以上酒店行业工作经验，3年高端品牌酒店以上酒店总经理管理经验；国际联号高星级酒店及国内知名全服务酒店优先； 2、任职酒店全年携程点评≥4.8优先

职位描述   作为希尔顿花园酒店总经理负责管理酒店管理团队和酒店整体目标从而为宾客和会员提供一个良好的体验, 并同时保证酒店盈利水平和宾客的满意度。 服务于这个希尔顿品牌将会如何？ 希尔顿花园酒店在全球多个迷人目的地设立了酒店，在体现当地别具风情的文化和历史特色的同时，以现代时尚方式充分展现希尔顿引以为豪的悠久传统。希尔顿可为宾客提供精致宜人的环境和体现希尔顿服务精神的个性化关怀，全力打造无以伦比的非凡体验。 如果您能充分理解个性化关怀的重要性，并了解如何通过最具特色的客户服务提供同样最具特色的不同体验，那您也许正是我们正在努力寻找以加入希尔顿花园酒店团队的优秀人才。在希尔顿花园酒店，我们郑重承诺在宾客所入住的每一个杰出酒店提供丰富多彩的难忘体验。 我的具体职责是什么？ 作为希尔顿花园酒店总经理负责管理酒店管理团队和酒店整体目标从而为宾客和会员提供一个良好的体验，总经理同时还需要保证酒店盈利水平和宾客的满意度。具体来说, 您将要以最高标准来负责及执行以下工作: 管理酒店的持续盈利能力、确保酒店的收益和宾客的满意度达标甚至超过标准要求 领导指挥酒店的所有关键性事宜，包括资本项目，宾客服务以及酒店翻新 确保所有的决策对于酒店和集团都是利益最大化 提供可实现的酒店预算并且为酒店设置短期和长期的战略目标 为酒店员工组建有效的领导团队 领导指挥酒店所有的商务计划 符合甚至超过希尔顿品牌服务标准 确保成本得到控制同时收益机会有效发现并达成 管理和开发的酒店管理团队,以确保希尔顿全球职业发展和继任计划有效执行 定期与部门主管举行简报和沟通会议 应对审计，确保酒店能持续改进    职位要求   我们寻找什么样的人才？ 希尔顿酒店集团旗下品牌酒店及度假村的总经理始终要以宾客的利益为重并与其他团队成员密切合作若要成功地应聘这一职位，您的态度、行为、技能和价值观应符合下列标准： 有相似标准的酒店总经理\酒店经理\行政副经理\运营总监或市场销售总监的经历 酒店管理及相关的学位 具有很强的商业头脑以及随着经验不断增加的盈利能力 有相似规模酒店的经验预算管理,收益提案,结果预测的经验 杰出的领导能力 良好的沟通能力及技巧 深入了解酒店/休闲/服务行业 如果你有以下能力或经验会让你更胜任此职位: •  有相似标准的酒店总经理经验 我能享受哪些福利待遇？ 您的福利待遇将包括具有竞争力的薪酬福利和休假权利、员工可以成为希尔顿荣益会员，并借此享受我们全球各地酒店的优惠房价，以及由希尔顿酒店集团及合作伙伴所提供产品和服务的折扣。我们热切希望能为您详细说明希尔顿酒店集团这一全球性酒店企业可提供的众多丰厚待遇。 立即了解有关希尔顿酒店及度假村 --- 可在杰出酒店提供非凡体验的卓越品牌的更多信息。

岗位职责： 1、全面负责工程部全面管理工作； 2、制订和完善工程部各项规章制度和岗位职责并落实检查； 3、负责组织酒店工程设备设施进行调试、验收； 4、负责组织技术文件和设备档案的建立和管理工作； 5、负责组织制定设施/设备的运行、维修保养、节能方案，负责工程部采购计划的编制工作，并组织落实和检查； 6、对设施、设备的运行、维修和保养工作进行定期和不定期检查，确保工程部管理的设施、设备处于安全、良好的运行状态； 7、对酒店运行设施进行巡视、检查，建立技术管理档案和设备维护维修手册，制定年度维护计划表，拟定月度工作小结及下月的工作计划，拟定工程项目实施计划和管理文件，检查和控制年度、月度维护费用的执行； 8、执行部门制定的有关行业安全法规，加强安全管理和安全教育，建立、落实各级安全制度，防止发生安全事故，积极做好各项突发事件的紧急预案的落实工作，并做好定期培训及预演工作；监督检查备品、备件及消耗材料的种类、数量、质量，保障设备运行和客户服务的需要； 9、负责工程部门服务意识教育以及专业技能培训，不断提高员工的综合能力和素质； 10、负责工程部员工工作绩效的考评工作，考核下属员工； 任职要求： 1、10年以上国际品牌酒店工程管理经验； 3、精通冷暖空调/机电等专业知识； 4、良好的语言表达及沟通能力； 5、具备良好的组织、协调能力，能妥善处理紧急及突发事件。

岗位描述： Job Description §  确保部门活动遵循集团财务策略，恰当地完成酒店活动。 Ensures that the Department’s activities are aligned with the Corporate Finance Strategy, and that the Hotel Actions have been implemented where appropriate. §  保管所有帐册、日报、及酒店的其他会计资料，记载在凯悦会计及信息控制手册和相关刊物中。 Maintains all ledgers and journals and other accounting records of the hotel, sets down in the Hyatt Accounting and Systems Control Manual and related publications. §  礼貌、有效地处理所有内、外部客人的投诉和要求，跟进处理，确保问题得到圆满解决。 Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily. §  与总经理和部门负责人协调并编写与酒店活动有关的所有预算与计划，完善预算控制所有流程。 Compiles in conjunction with the General Manager and Department Heads all budget and forecasts relating to all activities of the hotel and the maintenance of all budget control procedures. §  签批所有付款凭证和费用报销，确定其所附文件齐全，以审核和证明收到的商品和服务在质量、数量及价格方面的情况。 Approves all disbursements vouchers, expenses claims after ascertaining that all necessary documents are attached, processed and certified for receipt of merchandises or services in quality, quantity and prices.) §  确保财会部门的每个分部门都高效运行，最大程度地利用科技。 Ensures that each section of the Accounting and Finance Department is managed efficiently, maximising utilisation of technology. §  与凯悦国际集团的和聘请的当地的保险代理人员一起管理凯悦和当地的保险事务。 Administers Hyatt and local insurance matters in conjunction with Hyatt International’s and locally appointed insurance agents. §  帮助总经理编写各部门的政策及流程，写入酒店自己的内部政策手册内。 Assists the General Manager in the compilation of all the department’s written policies and procedures into the hotel’s own in-house policy manuals. §  充分了解国家法规中有关税务、员工和公司关系的规定。 Is knowledgeable in statutory legislation in taxes, employee and industrial relations. §  监察财务部所有员工准时上班及出勤形象，确保员工制服穿着正确，且遵守酒店和部门的仪容标准，维持高标准的个人形象和卫生。 Oversees the punctuality and appearance of all Finance employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. §  检查并确认采购、收货、仓储及发货职能，即物料部的流程和控制都恰当。 Reviews and ensures proper procedures and control of purchasing, receiving, storing and requisitioning functions; i.e. Materials Management functions. §  审查每天的成本报告。 Examines daily costing reports. 任职资格 1、会计专业本科以上学历（非全日制不考虑），有注册会计师资格者优先； 2、5年以上财务管理工作经验，或3年以上相近管理职位经验； 3、熟悉会计、审计、税务、财务管理、会计电算化、相关法律法规； 4、熟练掌握高级财务管理软件和办公软件； 5、出色的财务分析、融资和资金管理能力； 6、良好的组织、协调能力，良好的表达能力和团队合作精神。 7、有国际旅行社财务管理经验者优先录用。

工作职责： 1、负责希尔顿欢朋酒店的前期筹备及后期运营管理工作； 2、指导销售，参与制定酒店销售预算，拟定酒店营销计划； 3、对于酒店的发展和营业额的提高提出可行性操作的建议，以最大的可能提高酒店赢利； 4、具有良好沟通，协调能力及服务意识； 5、熟悉中端及以上酒店运营管理，具有战略制定与实施能力，以及敏锐的市场感知及客户开发能力； 6、建立符合欢朋的团队，有效的传播欢朋精神。 任职资格： 1、32-42岁，男女不限； 2、3年中端及以上酒店总经理管理经验或3年以上高星级总监管理经验； 3、既往酒店RevPAR≥300，携程点评≥4.8优先； 4、工作稳定，业绩优良，有过国际品牌酒店经验者优先； 5、可接受全国派遣。

岗位职责： 1、全面负责工程部管理工作； 2、制订和完善工程部各项规章制度和岗位职责并落实检查； 3、负责组织酒店工程设备设施进行调试、验收； 4、负责组织技术文件和设备档案的建立和管理工作； 5、负责组织制定设施/设备的运行、维修保养、节能方案，负责工程部采购计划的编制工作，并组织落实和检查； 6、对设施、设备的运行、维修和保养工作进行定期和不定期检查，确保工程部管理的设施、设备处于安全、良好的运行状态； 7、对酒店运行设施进行巡视、检查，建立技术管理档案和设备维护维修手册，制定年度维护计划表，拟定月度工作小结及下月的工作计划，拟定工程项目实施计划和管理文件，检查和控制年度、月度维护费用的执行； 8、执行部门制定的有关行业安全法规，加强安全管理和安全教育，建立、落实各级安全制度，防止发生安全事故，积极做好各项突发事件的紧急预案的落实工作，并做好定期培训及预演工作；监督检查备品、备件及消耗材料的种类、数量、质量，保障设备运行和客户服务的需要； 9、负责工程部门服务意识教育以及专业技能培训，不断提高员工的综合能力和素质； 10、负责工程部员工工作绩效的考评工作，考核下属员工； 任职要求： 1、10年以上国际品牌酒店工程管理经验； 3、精通冷暖空调/机电等专业知识； 4、良好的语言表达及沟通能力； 5、具备良好的组织、协调能力，能妥善处理紧急及突发事件。

1. 熟知销售系统并具有良好的沟通能力  2.卓越的领导能力，善于管理并激励员工  3.在需要时显示良好的判断能力  4.必须具有良好的交流及写作能力  5.在预测及预算方面有较强的财务能力 6.有能力判别及解决部门内部可能出现的问题   7.妥善处理及回复客人需求.  8.就部门员工的培训需求进行分析并给出有效的培训计划.  9.良好的交流沟通能力. 10.良好的团队合作精神

BASIC FUNCTION基本职责 1. Participating in the hotel project deals negotiation and dispute settlement in relation to the company 参与公司酒店合作项目谈判以及争议解决 2. Initiating legal opinions，analyzing and evaluating legal risk of major deals and contracts 重大项目、合同法律风险评估,提供法律意见 3. Providing general legal advisory and legal support to hotel’s routine operation 对酒店运营给予法律支持并提供日常法律意见 4. Other legal matters allocated by the Legal director 其他由法务总监分配的工作 DUTIES AND RESPONSIBILITIES 职责和义务 1. Be responsible to review, draft and maintain all legal agreement and contract, including but not limited to Technical service agreement and management agreement, provide legal opinion to the management 负责公司各类合同的审核制定，包括但不限于技术服务、管理合同等，并提供法律意见 2. Work closely with operation team for the enhancement of trademark or copyright affairs on content acquired and handle the arbitration and litigation concerning the company, like outstanding payment issues. 与运营团队合作，提供商标、著作权等法律事务支持，处理公司欠款纠纷仲裁或诉讼事务 3. Participant and provide the professional opinion on all major projects including financing, investment, M&A and major contracts 参与各类重大项目谈判并提供专业法律意见，包括融资、对外投资、并购以及重大项目合同等 4. Be responsible to handle the legal dispute during the pre-opening, trial opening and operation period of the hotels and minimize and control the legal risk. 负责处理酒店开业前期、试营业以及运营期间的法律纠纷，降低法律风险。 5. In charge of all legal compliance with PRC laws and regulations and related laws and practice 根据中国的法律法规、相关司法实践等，负责公司合规性事务 6. Work closely with Business development team and operation team, maintain a good balance between protecting the company interests and driving business forward 与公司业务开发人员以及运营人员紧密合作，平衡法律风险以及公司利益保护，推进项目顺利完成 7. Liaison with law firm and outsourcing attorney, like Trademark agency 与外部律师以及外聘机构，如商标代理机构保持良好沟通与协作 QUALIFICATION 工作要求 1. A minimum of bachelor's degree in Law major (other advanced degree or professional qualification, e.g. China National Judicial Exam will be advantageous) 法学专业本科毕业（有其他职业证书，如国家司法考试合格证书优先） 2. A minimum of 5-10 years of experience in legal work; 至少5-10年工作经验 3. Proficiency in both written and spoken English and Chinese; 中英文书写流利 4. Good communication skills; Self-motivated and can take initiatives to solve problem 沟通能力出色，有进取心，能主动解决问题 5. Having good common sense and commercial sense; Able to multitask and work well under pressure 较出色的常识及商业思维，能在压力下处理多项工作 6. Good knowledge related to hotel operation, like franchise or management will be a plus 熟悉酒店运营相关知识，如特许经营或管理优先 7. Proficiency in MS Office (particularly WORD, EXCEL and POWERPOINT) and other relevant software applications 熟练使用办公软件，如WORD, EXECL以及PPT等 8. A team player with Honesty and value integrity 诚实正直,，有团队合作精神

助理经理，收益管理与定价 业务部门: 收益管理分析 工作地点-国家/地区: 上海, 中国 职位介绍： 上海迪士尼度假区收益管理与分析部门基于全面的分析，与其他团队合作推动度假区的收益和业务策略解决方案。收益管理与分析部门在不断发展的同时，汇集了众多包括预测与规划、收益管理与定价等领域的专业人士。作为助理经理，收益管理与定价，您将主要负责与销售、市场、消费者洞察、运营等部门同事合作开发收益驱动相关策略，以最大化地提高收益和盈利能力，其主要领域包括主题乐园各类分析。 工作内容： •                您需要参与制订酒店业务的定价策略决定，通过专业工具软件、开发分析模型以及通过与合作伙伴的协作，最大化地提高收益和盈利能力； •                您需要带领酒店业务重点收益管理项目计划与实施，包括找寻市场机会，制定业务规则，确保交付，并不断优化收益结果； •                您需要发现实际销售进度和预期之间的差距，主动通知相关团队采取必要措施，以减轻年度运营计划的任何风险； •                您需要为营运团队提供乐园酒店在销售进度方面的业务见解； •                您需要准备每日每周和每月的报告，向公司管理层汇报乐园酒店的销售业绩； •                您需要通过对过往做法和现状的质疑对分析工具和方法进行改进； •                您需要向管理层提出建议，并通过有力的分析和见解影响决策； •                您需要通过开发有效的流程、结构和工具来构建延续计划； •                您需要与全球其他迪士尼乐园和度假区分享最佳实践。 我们希望您： •                学士学位，拥有5年以上收益管理相关领域工作经验； •                对主题乐园和旅游娱乐行业充满热情； •                具备优秀的定量分析能力、对丰富复杂业务分析的实践经验； •                注重细节和准确性； •                拥有解决问题的能力和批判性思维能力； •                责任感突出，能按期完成多个优先工作任务，准确履行工作职责； •                适应快节奏的工作环境，能适当承受压力； •                适应跨国公司复杂多样化的业务部门，在以项目团队为导向的环境中工作； •                良好的书面和口语沟通和表达能力，能以简洁和积极的方式向上下级传达关键要素； •                良好的合作、关系建立和影响能力； •                优秀的领导力，具有团队合作精神，带领团队成员达成最优绩效； •                保持有好奇心，善于持续学习新的业务和工具； •                能够熟练使用办公软件及各类分析软件(包括：Microsoft Excel、Word、PowerPoint、Outlook、Tableau)，具备快速学习和应用新的软件和技能知识的能力； •                具备优秀的中英文口语和书面表达能力。

【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. the Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing? As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment Management Reporting: Focused, innovative and balanced reporting that stimulates management action Business Support: Provision of the highest standards of financial and commercial support to the Business Investment Optimizing returns on capital investment Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting Investment in People: Ensuring the best person in each job, in an environment of continuous development Cash & Working Capital: Optimize cash position in an environment of tight control Additional Notes • The Director of Finance has a direct responsibility to the General Manager of the hotel combined with a responsibility to the Regional Finance Director for the maintenance of professional standards. • In the rare event that this dual responsibility gives rise to a conflict, the matter must be referred to the Regional Ops VP and the Regional Finance Director for guidance. • The appointment dismissal and transfer of the Director of Finance is made by the Regional Finance Director / Area VP Finance in consultation with the hotel General Manager. • No changes to the remuneration package of any Director of Finance (or Assistant Controller) may be made without the written approval of the Regional Finance Director / Area VP Finance. • The Director of Finance has unlimited rights of access to all financial figures and facts of the operation. • The Director of Finance exercising reasonable tact may visit any department to ask questions and make any study in fulfilment of his / her duties. • The General Manager must consult the Regional Finance Director / Area VP Finance over the completion of any appraisal or Personal Development Review for the Director of Finance. • Any bonus scheme for the Director of Finance must be agreed with the Regional Finance Director / Area VP Finance in advance. 【任职要求】 What are we looking for? To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • University qualification and above. • Finance / Accounting major and certified, e.g. ACCA/ CPA. • 5 year in hotel accounting with at least 2 years in similar position with an international hotel. • Fluent in oral and written English to meet business needs. • Possess system skills in OnQ, Check SCM, SUN, OPERA / OnQ PMS, MICROS, HRLINK, • Proficient in Microsoft Windows, Word, Excel and PowerPoint. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image. What will I be doing? As the Commercial Director, you will be responsible for performing the following tasks to the highest standards: • Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager. • Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications. • Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements. • Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively. • Participate in developing and implementing hotel and departmental policies and regulations. • Develop marketing strategies and promotion plans to adjust to the market situation in real time. • Supervise and drive the progress and implementation of marketing plans. • Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings. • Monitor and evaluate current initiated marketing activities and market dynamics. • Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. • Conduct regular market research and obtain information about competitors. • Set pricing strategies and sales targets for the hotel. • Manage special projects and other related businesses. • Ensure efficient use of departmental resources. • Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc. • Ensure that department staff are clear about the responsibilities assigned to them. • Take immediate corrective action when the interests of the department or hotel are jeopardized. • Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback. • Manage departmental expenses and budgets. • Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date. • Control departmental costs in accordance with hotel policies to avoid waste. • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. • Ensure the filing of departmental documents and related information. • Maintain communication with all operating departments within the group to maximize sales opportunities. • Promote hotels in relevant industries at home and abroad. • Actively participate in sales activities initiated by Hilton. • Organize promotional trips for target markets. • Maintain good relationship and communication with target markets at home and abroad. • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. • Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company. • Adhere to hotel safety policies, emergency rules and procedures. • Ensure employees fully understand and follow the contents of the employee handbook. • The department reserves the right to change or supplement the job description if necessary. • Perform any other reasonable duties assigned. 【任职要求】 What are we looking for? A Commercial Director serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • Hospitality: Volunteer to provide unparalleled hospitality. • Integrity: Do what you should do all the time. • Leadership: Strive to be a leader in both your industry and your community. • Teamwork: Actively promote teamwork spirit in all work. • Ownership: take responsibility for your actions and make decisions. • Now: Operate with urgency and discipline. • Bachelor’s degree. • At least 5 years of relevant management experience in international hotel chains. • Good English and Chinese reading and writing skills. • Able to formulate and implement operating budgets and business plans. • Able to effectively market and position the brand at desired levels. • Able to manage the Sales department. • Able to assist the General Manager and Management in achieving the hotel's overall business objectives. • Knowledgeable of political, economic and social issues, and market trends. • Good communication, organizational and presentation skills. • Able to lead, guide and develop employees. • Knowledgeable of and able to deal with crisis. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!