This position is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of this hotel and Hilton International.
本职位要求在餐厅服务的服务人员能为客人提供有效率以及专业的服务,在符合国际希尔顿服务标准的前提下保证向客人提供周到的服务,令客人感到舒适满意。
Specific Job Knowledge, Skill and Ability 工作技能技巧要求:
1. To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
具有积极合作的精神。以热心的态度对待所有的工作, 并乐于利用一切机会学习技能以便于改进自己的工作的技巧。
2.To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.
具有极强的应变能力。灵活反应并以积极的态面对需求更改的事情,包括任何工作要求的改变的。
3.To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
具有较强的团队精神,通过合作及对同事工作的支持达到团队的共同目标。
4. Thorough knowledge of food and beverage operations including foods, beverages, supervisory aspects,service techniques, and guest interaction
餐饮方面的专业知识及管理、服务、与客人沟通互动方面的知识。