岗位职责 一．按照福朋喜来登酒店中国区总部的标准来全面负责酒店经营，并承担与业主沟通的职能，确保总部标准完整的落地执行。 二、达成经营指标： 1. 市场开发和客户维护，确保酒店的平均房价，出租率等达到预期目标； 2. 根据季节性变化和酒店周边市场环境，制定确实有效的经营策略并执行； 三、内部管控： 1. 严审查酒店各项成本费用支出，并督导酒店节能工作，确保酒店的运营成本和费用得到合理控制，达到预期的考核指标； 2. 贯彻执行公司总部的统一质量标准，确保服务、卫生质量达到预定要求； 3. 督导酒店安全工作及设备维护，保障酒店正常运营有序运转；

1、协助礼宾部经理制定工作计划与服务标准，监督员工日常服务流程，确保行李搬运、宾客迎送等工作规范执行。 2、负责礼宾团队排班调度，组织员工开展服务礼仪、行李操作、应急处理等培训，提升团队业务能力。 3、处理宾客投诉与特殊需求，协调酒店各部门资源解决问题，为VIP客人提供个性化接待服务，保障宾客满意度。 4、管控礼宾部物资设备，如行李车、雨伞、对讲机等，定期检查维护，确保物资充足、设备正常运行。 5、对接酒店前台、客房、餐饮等部门，传递宾客需求信息，保障入住、消费、离店等环节服务衔接顺畅。 6、收集宾客反馈与行业信息，分析服务短板并提出改进方案，协助经理优化礼宾服务流程与运营效率。 任职条件： 1、本科及以上学历，酒店管理、旅游管理、公共关系等相关专业优先。 2、年龄不超过35周岁。 3、有2年及以上酒店礼宾部相关岗位工作经验，有同岗位管理经验者优先；身体健康，品貌端正，形象气质佳；具备优秀的组织管理能力、交际能力和沟通技巧，善于同宾客交往、沟通，处理周到、果断，能独立处理各种投诉和突发事件；熟悉酒店礼宾业务知识和接待礼仪，具有良好的语言表达能力，具备一定的英语会话和书写能力者更佳；熟练使用酒店管理系统及办公软件；能适应三班倒工作制度，工作责任心强，有较强的团队合作精神和吃苦耐劳的职业素养。 4、无违法犯罪和不良记录。 5、条件特别优秀者，可适当放宽招聘条件。

Ensure daily operations of Rooms include Front Office, Housekeeping, Fitness and related area in the hotel, oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the Rooms operation meets the brand’s target customer needs, ensures associate satisfaction, and focuses on growing revenues and maximizing the financial performance of the department.  As a member of the Executive Committee, develops and implements hotel-wide strategies, achieved hotel KPI, deliver excellent products and services to meet or exceed the needs and expectations of owners and the brand’s target customer.  全面负责房务部包括前厅部，客房部以及康乐部的全面运营管理。制定和实施部门战略，并确保品牌服务战略的实施与最初的品牌观念一致。确保房务运营符合品牌目标客户的需求和员工满意度，并侧重于增加收入和最 大限度地提高部门营业额。作为行政委员会的成员，制订和实施酒店全方位战略，实现酒店主要经营目标，提供优质的产品和服务，以满足或超出品牌目标客户及业主的需求和期望。 1. Well versed on all Brand Standard requirements for Rooms department include Front Office, Housekeeping，Fitness and related areas. 熟悉所有房务部包括前厅部，客房部，康乐部以及相关区域的所有品牌标准 2. Achieving/Exceeding Goals - Achieving and exceeding goals including performance goals, budget goals, team goals, etc. 实现/超越目标-实现和超过目标，包括绩效目标，预算目标，团队目标等。 3. Ensure Guest Relation team is positively affecting guest satisfaction scores for Problem Experienced by resolving guest issues timely, effectively, and professionally while hotel interest is observed. 确保宾客关系团队通过及时、有效、专业的解决宾客遇到的问题，同时保留酒店权益，对宾客满意度调查产生积极的影响 4. High level of visibility and presence in the lobby to ensure a correct and smoothly operation department.  高频率出现在大堂以确保运营部门运转正确、流畅 5. Ensures that all procedures and policies are in place and followed. Conducts audit and controls on a regular basis. Communicates with accounting in case of any irregularities, coaches and counsels associates whenever appropriate.  确保程序和规章制度的执行，执行日常审计和控制。如有任何谬误及时与财务部沟通；随时为员工提供指导。 6. Understand internal and external financial metrics; Manage the overall financial performance, analyze financial data for reasonable investment and strategic deployment 了解内部及外部的财务指标；管理整体的财务表现，分析财务数据进行合理投资及战略部署。 7. Improving Profit - Developing means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.  提高利润-发掘各种方式来提高利润，包括估算成本和效益，拓展新的商业机会等等。 8. Estimating cost and benefit ratio, maintaining balance between profit and service satisfaction.  估算成本和效益的比例，保持利润和服务的满意度之间的平衡。 9. Controls costs effectively to meet budget guidelines.  Has control system in place for all controllable costs and man hours.  有效的控制成本以控制在预算之内。 控制所有可控制成本和人力成本。 10. Ensure all areas of the hotel with high standards for cleanliness, maintenance, safety operation, regular conduct site inspection and do necessary follow up and initiate appropriate action immediately. 确保酒店所有区域的高标准清洁, 维护保养和安全运行。定期组织巡查，发现问题及时跟进整改。 JOB QUALIFICATIONS 岗位职责 1. Minimum of five years’ administration working experience. 最少五年行政管理经验。 2. Demonstrated excellent communication and hospitality skills. 出色的社交能力。 3. Demonstrated an aptitude to details. 注重细节。 4. Demonstrated excellent organization and planning skills. 杰出的组织和计划能力。

岗位职责 1、与既有的客户和潜在的客户及合作伙伴保持密切的联系 Identifies and handles sales leads effectively and efficiently、 高效认知和掌握销售线索 Represents the hotel and participates in domestic and international sales activities、 代表酒店参加国际及国内的销售活动 Creative contribution to product and sales development、 发挥创造力，为酒店的产品及部门做出应有的贡献 Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews、 仔细计划与客户的会面，对预定的客户实施客户关系管理，完成销售目标 Monitors and reports on market and competition within own market segment、 在所负责的市场区域内，监视和报告市场及竞争者的情况 Prepares and updates customer management reports and ensures all necessary follow up work is carried out on time、 准备销售报告，确保市场及客户信息的准确性，以便于工作的跟进 Active distribution of product information and creates awareness in the markets and business segments or responsibility、 积极地传播产品信息，在负责的市场内营造酒店的知名度 Participates in planning and realizati 岗位要求 1.       Soundcommunication skills.         具有良好的沟通技巧。  2.       Withstrong teamwork spirit         拥有较强团队合作精神。  3.       Goodinterpersonal skills         较强的人际交往能力。  4.       Havehotel sales experiences.         有酒店销售经验。  5.       Havehotel database.         潜在客户资源。  6.      Ability to work under pressure and dealwith stressful situations during busy                periods.         能在强压下胜任工作。

【岗位职责】 1、执行酒店市场销售计划。 2、酒店市场开发、客源组织和酒店商品客房、餐饮、会议的销售工作。 3、分析市场动向、特点和发展趋势，设立市场目标。 4、走访客户，根据市场变化，并不断改进服务工作。 5、审核服务活动的策划方案，组织员工工作。 6、签定住房优惠协议、旅行社房价协议及各种合作协议、广告宣传服务协议。 7、统筹酒店内外的公关宣传工作;审阅酒店对外发布的宣传稿件。 8、对外通过接待、出访、新闻媒介等，对内做好各部门的推销和宣传活动等，以达到酒店经营的宣传目标。 【岗位要求】 1、本科以上文化程度；5年以上同岗位工作经验。 2、按照公司整体要求，制定和组织实施公司在市场策划、销售管理、客户服务和物业管理的战略规划。 3、负责项目可行性比选阶段的市场研究、客户分析、市场定位和营销推广方案设计。 4、负责公司各项目的营销推广、销售进度、销售回款和客户服务等，支持和保障项目实施。 5、负责组织营销推广、销售执行、客户服务等方面专业人员的培训。

工作职责： Strategic Planning & Execution: ✓ Develop and implement short and long－term strategic plans to achieve the hotel’s revenue and profitability targets. ✓ Identify and seize business opportunities by conducting market research, analyzing trends, and monitoring competitor activity. ✓ Develop and execute marketing strategies and promotional campaigns to maximize brand awareness and market share. ✓ Set pricing strategies and sales targets to optimize revenue generation. ✓ Monitor and evaluate the effectiveness of marketing initiatives and adjust strategies as needed ✓ Actively use Hilton’s sales tools and resources to deepen the understanding of customer patterns and assist in developing relevant products and packages Business Acumen: ✓ Develop and implement sales strategies to Optimize occupancy and rate across all market segments. ✓ Identify and pursue new business opportunities and build relationships with key clients and industry partners. ✓ Analyze market data and trends to optimize revenue management strategies and pricing decisions. ✓ Monitor and report on sales performance against targets and develop action plans to address any gaps. Communication & Collaboration: ✓ Foster effective communication and collaboration across all departments to ensure a seamless guest experience and maximize sales opportunities. ✓ Collaborate efficiently with Revenue Management Consolidated Center （RMCC）to create high value for hotel performance. ✓ Build strong relationships with internal stakeholders and external partners to support the hotel’s business objectives. ✓ Represent the hotel at industry events and conferences to promote the brand and build awareness. ✓ Communicate effectively with senior management and provide regular reports on business performance and strategic initiatives. Leadership & Team Management: ✓ Build, manage, motivate, and empower a high－performing team to achieve business objectives. ✓ Provide clear direction, set expectations, and delegate responsibilities effectively. ✓ Foster a collaborative and inclusive work environment that encourages innovation and continuous improvement. ✓ Conduct performance evaluations, provide constructive feedback, and support the professional development of team members. ✓ Ensure compliance with company policies and procedures. Continuous Improvement & Innovation: ✓ Stay informed about industry trends, best practices, and emerging technologies. ✓ Identify opportunities for process improvement and implement innovative solutions to drive efficiency and enhance the guest experience. ✓ Continuously evaluate the effectiveness of marketing and sales strategies and adjust as needed to achieve business goals. Direct Reports: ✓ Director of Sales ✓ Director of Events ✓ Marcom Manager ✓ Reservation Manager 任职资格： Qualifications: ✓ Bachelor’s degree and above. ✓ Passion for the hospitality industry, and Customer－centric mindset. ✓ A minimum of 5－8 years of experience in commercials, with at least 2－3 years in the commercial leadership role such as Commercial Manager or Commercial Director. ✓ Experience with relevant systems and technologies, this includes of Delphi system, revenue management systems, CRM software, booking engines, and other relevant tools. ✓ Advance business capability, include strategic thinking and planning, business acumen, Leadership management, influence and communication skill, Adaptability and resilience. ✓ Fluent in written and spoken English

Role Overview: The Commercial Director is a strategic leadership roleaccountable for maximizing the hotel’s revenue generation and profitability.This role requires establishing and maintaining strong collaborativerelationships with hotel senior leadership team, regional commercial team and RevenueManagement Consolidated Center (RMCC). In conjunction with the General Manager,the Commercial Director plays a pivotal role in shaping strategic direction,achieving overall business goals, and upholding the brand’s integrity,standards, and image within the marketplace. The role will demonstrate a profound understanding of thehospitality industry, market trends, and competitive dynamics, and will lead ahigh-performing team of professionals in Sales, Events Sales, RevenueManagement, Reservations, and Marketing Communications to achieve exceptionalresults and exceed customer expectations. Key Responsibilities: Strategic Planning & Execution: ü  Developand implement short and long-term strategic plans to achieve the hotel’srevenue and profitability targets. ü  Identifyand seize business opportunities by conducting market research, analyzingtrends, and monitoring competitor activity. ü  Developand execute marketing strategies and promotional campaigns to maximize brandawareness and market share. ü  Setpricing strategies and sales targets to optimize revenue generation. ü  Monitorand evaluate the effectiveness of marketing initiatives and adjust strategiesas needed ü  Activelyuse Hilton’s sales tools and resources to deepen the understanding of customerpatterns and assist in developing relevant products and packages Business Acumen: ü  Developand implement sales strategies to Optimize occupancy and rate across all marketsegments. ü  Identifyand pursue new business opportunities and build relationships with key clientsand industry partners. ü  Analyzemarket data and trends to optimize revenue management strategies and pricingdecisions. ü  Monitorand report on sales performance against targets and develop action plans toaddress any gaps. Communication & Collaboration: ü  Fostereffective communication and collaboration across all departments to ensure aseamless guest experience and maximize sales opportunities. ü  Collaborateefficiently with Revenue Management Consolidated Center (RMCC) to create highvalue for hotel performance. ü  Buildstrong relationships with internal stakeholders and external partners tosupport the hotel’s business objectives. ü  Representthe hotel at industry events and conferences to promote the brand and buildawareness. ü  Communicateeffectively with senior management and provide regular reports on businessperformance and strategic initiatives. Leadership & Team Management: ü  Build,manage, motivate, and empower a high-performing team to achieve businessobjectives. ü  Provideclear direction, set expectations, and delegate responsibilities effectively. ü  Foster acollaborative and inclusive work environment that encourages innovation andcontinuous improvement. ü  Conductperformance evaluations, provide constructive feedback, and support theprofessional development of team members. ü  Ensurecompliance with company policies and procedures. Continuous Improvement & Innovation: ü  Stayinformed about industry trends, best practices, and emerging technologies. ü  Identifyopportunities for process improvement and implement innovative solutions todrive efficiency and enhance the guest experience. ü  Continuouslyevaluate the effectiveness of marketing and sales strategies and adjust asneeded to achieve business goals.

1.    Responsible for the overall supervision of all Sales personnel in following sales policy and practice established by the Hotel and HOWARD JOHNSON International. 监督并负责所有部门员工落实豪生国际集团制定的销售策略和政策。 2.    Works with General Manager and hotel sales and marketing team to review business projections and develop annual marketing/sales plans, which support annual area revenue goals and returns to owners and shareholders. 协助总经理及市场销售团队定期总结工作项目的执行情况和更新市场销售计划，以达成年 度区域目标并汇报于集团业主。 3.   Reviews marketing and sales budgets and allocated expenditures to ensure most effective use of funds available to support business objectives. 参考市场销售部门预算合理分配开支。 4.    Works with hotel General Manager and the corporate sales and marketing team in the development of advertising and sales promotions and plans, which support the achievement of profitability objectives. 协助总经理及市场销售团队进行广告推广和销售促销活动计划，以达到酒店营业目标增加 利润。 5.    Directs  and reviews  related advertising activities  in conjunction and cooperation  with the Marketing Communication Department. 指导市场传讯部门相关广告活动。 6.    rovides direction in the development of effective marketing and sales strategies and plans, to ensure rate and occupancy objectives are achieved. Keeps abreast of best practices in the region and tailors activities to achieve goals. 为销售策略的制定提供准确的市场导向并组织有效地区域性实践活动的，以确保房价及客房率达到预期指标。 7.  Identifies and recommend sales training needs designed to improve the selling and customer service skills of sales staff. Collaborates with the training department in the assessment of operational staff and delivery of specialized training needs. 针对业务需要，将所需培训项目通知培训部门，定期组织销售培训活动以提高销售技巧。 8.    eviews hotel performance against budget and establishes improvement action as necessary. 定期总结前段时间工作情况，为下阶段工作做更好的准备。 9.    nsure effective use of yield management systems to maximize revenue opportunities in achieving Revpar targets. 确保收益管理系统的有效利用，在达到可售房平均房价的指标基础上，使收益最big化。 10.  Ensure synergy in the use of hotel operation systems, technology and sales practices and the sharing of best practices. 确保与酒店运作系统和技术进行沟通磨合，以便更有效率地进行销售 11.  Develops and maintains strong relationships with Sales and Marketing Team, customers, industry and the business community. 与市场销售团队，客户和商业团体保持和发展良好的合作关系。 12.  Co-ordinate and participate actively in trade-show and Sales trip events as identified to maintain close liaison with travel intermediaries, local business groups and airlines. 有效参与并协调会展事宜并定期组织销售拜访以增进与旅行社，网络订房中心，本地商务 旅行客人 和航空公司的合作关系。 13.  Establish and review Strategic Sales account planning and utilization. 定期回顾总结销售策略及行动计划及监督执行情况。 14.  Co-ordinates and manages all monthly reporting requirements for the home office of Howard Johnson International and the hotel. 向酒店管理层和豪生国际集团总部提交每月所需报表。 15.  Coordinates efforts between the Sales Office. Front Office and the F&B Department. 协调销售部和前厅及餐饮部等运作部门之间的工作 16.  Performs other duties and responsibilities that may be assigned. 完成上级指派的其它工作

岗位职责 1. 统筹酒店群收益管理体系搭建，制定动态定价与库存分配策略，实现收益最大化。 2. 分析运营数据与市场趋势，输出收益报告及决策建议，优化预算与控盘管理政策。 3. 监控竞品与渠道动态，及时调整价格及房间分配策略，提升库存利用率。 4. 协同营销等部门优化促销活动，统筹酒店全业态收益管理，提升二销收益。 5. 管理酒店收益团队，落地日常控盘控价工作，推动收益管理标准执行。 任职资格 1. 本科及以上学历，酒店管理、经济学等相关专业优先。 2. 5 年以上连锁酒店区域 / 总部收益管理经验，度假型酒店经验优先。 3. 精通收益管理理论与实践，具备数据建模、分析及商业决策能力。 4. 优秀跨部门协作与团队管理能力，强问题解决能力。 5. 普通话、英语流利，熟悉酒店行业法规与运营流程。

【岗位职责】 1、制定及执行饭店市场销售计划 2、酒店市场开发、客源组织和酒店商品客房、餐饮、会议的销售工作。 3、分析市场动向、特点和发展趋势，设立市场目标。 4、走访客户，根据市场变化，并不断改进服务工作。 5、审核服务活动的策划方案，组织员工工作。 6、签定住房优惠协议、旅行社房价协议及各种合作协议、认报刊合同、广告宣传服务协议。 7、统筹酒店内外的公关宣传工作;审阅酒店对外发布的宣传稿件。 8、对外通过接待、出访、新闻媒介等，对内做好各部门的推销和宣传活动等，管理美工制作，以达到酒店经营的宣传目标。 【岗位要求】 1、本科以上文化程度；10年以上工作经验。 2、按照公司整体要求，制定和组织实施公司在市场策划、销售管理、客户服务和物业管理的战略规划。 3、负责项目可行性比选阶段的市场研究、客户分析、市场定位和营销推广方案设计。 4、负责监督和考核公司各项目的营销推广、销售进度、销售回款和客户服务等，支持和保障项目实施。 5、负责组织营销推广、销售执行、客户服务等方面专业人员的培训。 6、英语口语和书写流利。

工作职责： Key Responsibilities: Strategic Planning & Execution:  Develop and implement short and long－term strategic plans to achieve the hotel’s revenue and profitability targets.  Identify and seize business opportunities by conducting market research, analyzing trends, and monitoring competitor activity.  Develop and execute marketing strategies and promotional campaigns to maximize brand awareness and market share.  Set pricing strategies and sales targets to optimize revenue generation.  Monitor and evaluate the effectiveness of marketing initiatives and adjust strategies as needed  Actively use Hilton’s sales tools and resources to deepen the understanding of customer patterns and assist in developing relevant products and packages Business Acumen:  Develop and implement sales strategies to Optimize occupancy and rate across all market segments.  Identify and pursue new business opportunities and build relationships with key clients and industry partners.  Analyze market data and trends to optimize revenue management strategies and pricing decisions.  Monitor and report on sales performance against targets and develop action plans to address any gaps. Communication & Collaboration:  Foster effective communication and collaboration across all departments to ensure a seamless guest experience and maximize sales opportunities.  Collaborate efficiently with Revenue Management Consolidated Center （RMCC） to create high value for hotel performance.  Build strong relationships with internal stakeholders and external partners to support the hotel’s business objectives.  Represent the hotel at industry events and conferences to promote the brand and build awareness.  Communicate effectively with senior management and provide regular reports on business performance and strategic initiatives. Leadership & Team Management:  Build, manage, motivate, and empower a high－performing team to achieve business objectives.  Provide clear direction, set expectations, and delegate responsibilities effectively.  Foster a collaborative and inclusive work environment that encourages innovation and continuous improvement.  Conduct performance evaluations, provide constructive feedback, and support the professional development of team members.  Ensure compliance with company policies and procedures. Continuous Improvement & Innovation:  Stay informed about industry trends, best practices, and emerging technologies.  Identify opportunities for process improvement and implement innovative solutions to drive efficiency and enhance the guest experience.  Continuously evaluate the effectiveness of marketing and sales strategies and adjust as needed to achieve business goals. 任职资格：  Bachelor’s degree and above.  Passion for the hospitality industry, and Customer－centric mindset.  A minimum of 5－8 years of experience in commercials, with at least 2－3 years in the commercial leadership role such as Commercial Manager or Commercial Director.  Experience with relevant systems and technologies, this includes of Delphi system, revenue management systems, CRM software, booking engines, and other relevant tools.  Advance business capability, include strategic thinking and planning, business acumen, Leadership management, influence and communication skill, Adaptability and resilience.  Fluent in written and spoken English

【岗位职责】 1、负责规划公司的市场发展策略，把握公司在行业中的发展方向，完成公司在行业中的市场定位，及时提供市场反馈并对公司的市场操作计划不断优化与完善； 2、通过各种市场推广手段完成既定的品牌营销目标，对营销预期目标及实际效果负责； 3、负责大客户开发、渠道拓展、商务洽谈、开发和协调各类媒体资源，建立有效的媒介传播手段等； 4、负责团队的建设与管理，全面安排、管理市场部的年度市场策略和市场计划； 5、定期审查公共关系活动，以确保酒店在当地和国家媒体上的高度知名度； 6、管理新产品和服务的开发，监督新营销策略的制定； 7、与区域销售和营销人员保持良好沟通，并实施公司计划。与人力资源部门合作，满足人力规划和管理需求。与财务总监合作，编制和管理部门的预算； 【岗位要求】 1、学历要求：销售、市场营销或相关领域的学士学位，广告、市场营销、新闻、大众传播等相关专业优先； 2、工作经验及年限：5 年相关经验或类似的监督角色，或教育和工作相关经验的同等组合； 3、培训：战略管理、组织变革管理、管理能力开发、市场营销、合同法、财务管理及谈判技巧等方面的培训； 4、专业技能：对市场营销工作有深刻认知，有较强的市场感知能力、敏锐地把握市场动态、市场方向的能力、密切的媒体合作关系； 5、通用技能(计算机/语言等)：熟练使用办公软件。普通话、英语标准流利； 6、职业素养及胜任能力要求：高度的工作热情，良好的团队合作精神，有较强的观察力和应变能力、出色的人际沟通能力、团队建设能力、组织开拓能力； 我们可为您提供的福利 包括有竞争力的薪水，每月额外绩效奖金，实现丰厚工作绩效的各项福利(提供食宿，五险一金，带薪年假和其他福利，全套制服、可观的住房折扣和业内良好的培训)； 我们的宗旨是欢迎拥有不同背景的人加入我们的团队，并把建立一支包容性团队作为追求，我们认同人与人之间的独特性，鼓励同事全身心投入工作。IHG酒店与度假村为申请人和员工提供平等的就业机会，无关乎种族、肤色、宗教、性别、性取向、性别认同、国籍、受保护的退伍军人身份或残疾。我们提倡彼此信任，支持和认可的文化，无论您是来自何种背景，拥有哪些经历，我们都能认可您的观点； IHG为每名团队成员提供适宜的发展空间，支持在协作的环境中成长并发挥自身的价值。我们知道，要提高工作效率，就要提高幸福感(无论是在工作中还是在工作之外)，通过我们的myWellbeing框架，我们致力于提升您在健康，生活方式和工作场所中的幸福感； 加入我们，成为不断壮大的全球大家族的一员。

岗位职责： 1.主导酒店年度营收预算编制，科学分解月度/年度经营目标与执行路径，为管理层提供销售及营销领域的整体策略建议与可行性方案； 2.跟踪市场趋势与竞争对手动态，持续优化营销策略，统筹资源高效落地，确保超额完成年度核心销售指标；  3.开拓、维护高端客户及高潜力商务客源，创新合作签约模式，扩大优质合约储备，提升酒店市场份额与核心竞争力； 4.策划营销与主题促销活动，打造差异化营销方案，打通新客引流渠道，推动客房、餐饮等核心产品营销转化； 5.搭建销售团队能力培养与进阶体系，优化销售人员的绩效考核方案及激励机制，激活团队战斗力，实现业绩持续增长； 6.统筹营销全链条落地，协调跨部门推进重点项目与合作，确保营销动作高效执行； 7.完成上级交办的其他专项工作。 任职要求： 1.原则上具备本科（含）以上国家认证学历，符合企业需求可适当放宽，酒店、餐饮管理专业优先 2.年龄一般不超过40周岁，符合企业需求可适当放宽，性别不限； 3.具有五星级以上（含）酒店市场销售总监岗位工作经验3年以上； 4.具备出色的市场洞察力及销售策划能力，能够独立制定并推动销售计划； 5.拥有丰富的客户资源及谈判经验，擅长高端客户关系维护； 6.具备优秀的团队管理能力，能够激励并带领团队达成业绩目标； 7.具备良好的英语听说读写能力，能熟练运用英语开展商务沟通、客户洽谈及对外交流。 薪资待遇： 根据应聘人员的资历和面试情况面议。

工作职责： Key Responsibilities: HR Strategy and Talent Development:  Be the strategic HR partner to Hotel Executive leadership, offering professional advice and delivering HR and Talent strategies, including talent and leadership development, Recruiting, Compensation and Benefits, performance reviews, team member relations, and compliance.  Collaborate with the Hotel Executive Leadership team to set up and align HR strategies and KPIS to support business success.  Forster a "Great Place to Work for All" culture at the hotel level and partner with the Hotel Executive Team to achieve DE&I targets.  Ensure full implementation of new projects and programs at the hotel, covering all aspects of HR management, including but not limited to Compensation & Benefits, Recruiting, Talent Management, HR Digitalization and Productivity Management. Provide feedback to GM and Executive Team and program owners for continuous improvement.  Develop and execute workforce strategies that balance cost efficiency, operational flexibility and talent quality.  Create regional synergies to elevate Hilton‘s brand visibility.  Build and Sustain a Robust Hotel Talent Pipeline to meet the hotel‘s current and future needs.  Foster a Culture of Continuous Learning and Development and strengthen overall operational and leadership Capabilities  Design and implement business－driven training plan that aligns with hotel’s goal and support team member growth and development. Business Performance Review and HR Operation Excellence:  Develop and manage the annual HR budget and monthly rolling forecasts, ensuring strict adherence to operational budgets, cost control, and proper approval of expenditures.  Ensure full compliance with local labor laws and Hilton’s policies and procedures across all hotel operations, including team member relations, workforce planning, performance management, training, compensation and benefits, team member well－being, safety, security, and hygiene.  Implement robust performance evaluation systems to inspire creativity, innovation, and high performance among team members.  Champion a culture of recognition, celebrating contributions that drive operational success and organizational growth.  Collaborate closely with Operations departments to plan and manage diverse workforce groups including GIG, outsourced workers, trainees, and retirees maximizing labor efficiency while ensuring legal compliance and maintaining exceptional service quality.  Lead and oversee all HR functions and daily operations, ensuring seamless execution and alignment with organizational goals.  Develop and mentor HR team members, fostering a culture of continuous learning and adherence to best practices and procedures.  Ensure professional image and grooming standards, promoting high standards of personal appearance and hygiene among team members, in strict compliance with the hotel’s grooming guidelines. Recruitment:  Develop and implement a comprehensive talent acquisition strategy that aligns with the hotel‘s goals and objectives.  Partner with Executive leadership and department heads to identify and anticipate current and future talent needs, ensuring a proactive approach to workforce planning.  Develop creative partnerships with talent service channels, educational institutions, and industry networks to expand the hotel’s talent pipeline.  Enhance the hotel’s employer brand by promoting its unique value proposition and culture through innovative recruitment marketing strategies.  Ensure L8 （AHOD） and above positions are filled in a timely manner to reduce impact on business and operation Total Rewards （Compensation & Benefits） Management:  Develop and implement competitive compensation strategies that align with the hotel’s business objectives and support talent retention and attraction.  Implement Total wellbeing （Benefits） offerings, which include Mental wellness, Physical health, financial wellbeing, social wellbeing. Team member Relations and Compliance:  Manage ad－hoc team member relations issues, including but not limited to leadership－related issues, team member grievances, conversations, or compliance issues.  Ensure that team member facilities, including the team member restaurant, locker room, dormitory, and other designated areas, are maintained in compliance with Hilton‘s high operational standards.  Regularly review and update policies to ensure relevance and compliance with Corporate HR, legal and industry standards. Perform routine self－compliance audits to guarantee full adherence. Miscellaneous:  Strongly inclined to adhere to rules and set standards of behavior.  Work with Team Member Kitchen Chef de Cuisine and Hygiene Manager to ensure compliance with FSAA as well as other pertinent culinary operation guidelines and costs.  Carry out any other reasonable duties and responsibilities as assigned.  The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 任职资格：  Bachelor’s degree and above.  Minimum 2 years of experience in a similar position with an international brand hotel.  Fluent in written and spoken English.  In－depth knowledge of local labor laws  Strategic planning ability  A collaborative and open－minded leadership style  Comprehensive knowledge of HR modules and department operations.  Able to coach and develop others.  Proficient in essential business and financial fundamentals  Excellent communication and interpersonal skills.  Strong organizational and multitasking abilities.  High level of emotional intelligence （EQ）.  Technology Proficiency and Strong analytical skills  Empathy and a customer service－oriented mindset.

工作职责： With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we‘re here: to delight our guests, Team Members, and owners alike. the Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing? As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment • Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements and timetables. • Where applicable the above must include the accounts for Hilton International’s branch or subsidiary. • Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed, and reconciliations performed of all accounts. • Ensure compliance with the Management agreement with Hilton International, and any Owner / Lease agreement. • Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs, ensuring compliance with company policy. • Maintain control over the hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel. • Ensure legal and tax compliance and that adequate insurance cover is maintained managing the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place. • Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations （bars, clubs, casinos etc.）. • Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel. • Liaise and co－operate with both Internal and External Audit, ensuring that an effective programme of in－hotel audit is in place and that corrective action is promptly taken where required. • Give particular emphasis to ensuring that all revenue is captured, making use of a monthly control checklist and conduct interim self－audits as required. • Develop best practice financial accounting and control procedures, with continuous review and development with the aim of maximizing both impact and efficiency. Management Reporting: Focused, innovative and balanced reporting that stimulates management action • Develop high quality management information and performance measurement that is timely and accurate. Reporting should be thought provoking and action oriented. • Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outward and forward. • Ensure corporate reporting is timely and accurate, internally consistent and that, inter alia, Datalink report, Pro－plant system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintain proof of such reconciliations which are conducted each month. Business Support: Provision of the highest standards of financial and commercial support to the Business • Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data. • Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals. • Provide financial and commercial skills to support business development initiatives, major pricing decisions and other commercial decision－making. Information Technology & Systems: Optimize the use of I.T. within the finance department to improve efficiency and information • With Project Managers, support the implementation of financial systems in the hotel. • With the ISM ensure proper use and maintenance of financial systems, including adequate security and back up procedures. • Act as the guardian of the integrity of data flowing into the accounting system, ensuring that the control process is sound in systems that interface directly or indirectly with the accounting system. • Work with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors. • Continually develop the usage of financial systems in order to ensure highest levels of management reporting, processing and staffing efficiency and thereby return on investment. Investment Optimizing returns on capital investment • Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns both for the individual project and the enterprise as a whole. • Prepare annual capital plan and direct implementation of this plan, ensuring funding and necessary buying （e.g. Owners） are in place so that the note can be kept at the highest possible standard. • Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure. • Perform post investment audit on major capital investments, communicating results of post investment reviews within the Management team and ensures actions are taken to learn from such results and maximize returns. • Ensure compliance with HI capital policy, maintaining proper control and recording of project spends. • Where applicable, prepare review and be involved in the production of financials for new developments and acquisitions. Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting • Take a support role to the General Manager in hotel strategic planning, with particular emphasis on Master－Planning and “thinking outside the box” to identify value opportunities. • Manage the formulation, review and approval process for budgeting within the hotel. • Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation. • Provides alerts to Senior Management and to Area Office via regular forecasts, outlook reports or via ad－hoc reporting concerning positive or negative trends in the business. • Work with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business. Avoid surprises. Investment in People: Ensuring the best person in each job, in an environment of continuous development • Recruit and retain the best people for the job, especially at Assistant Controller level, making use of succession planning to develop and replace individuals effectively. • Establish and maintain good employee relations within the Finance department. • Aim to maximize efficiency in the accounting department and optimum staffing levels. • Recognize that a highly organized Accounts office is often a sign of an efficient department. • Develop the effectiveness of the hotel finance function through the ongoing training and development of the team. • Lead and motivate the team to high levels of performance. • Ensure that you manage to specific measurable objectives, giving regular feedback including appraisals. • Both the Director of Finance and Assistant Financial Controller should have a personal development plan. • Provide training to enhance the financial skills of the Management Team as a whole, utilizing tools such as Hilton University and Hilton LEXUE. Cash & Working Capital: Optimize cash position in an environment of tight control Cost Management: Support the operation to optimize efficiency of the cost base 任职资格： What are we looking for? To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • University qualification and above. • Finance / Accounting major and certified, e.g. ACCA/ CPA. • 5 year in hotel accounting with at least 2 years in similar position with an international hotel. • Fluent in oral and written English to meet business needs. • Possess system skills in OnQ, Check SCM, SUN, OPERA / OnQ PMS, MICROS, HRLINK, • Proficient in Microsoft Windows, Word, Excel and PowerPoint. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full－service hotels and resorts to extended－stay suites and mid－priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all！

【岗位职责】 1、负责客房部的整体经营和运作；分配督导员工工作，制定工作计划。 2、确保部门成本及各项费用，得以良好的控制。 3、根据酒店的运营标准，随时对房间和设施设备及各项物品进行检查。 4、制定部门的年度预算，并确保部门的经营费用控制在预算之内。 5、检查客房部的设施和管理，抽查及提升本部门整体工作质量及工作效率。 6、组织编制部门工作程序及工作考评。 【岗位要求】 1、有三年及以上同星级客房管理工作经验 2、熟悉客房部专业知识，熟练掌握客房管理、服务流程和质量标准 3、掌握熟悉客房管理、服务流程和质量标准。 4、具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。

工作地点：深圳/东莞松山湖，薪资可议 瀚森集团旗下生活平台模式：“DinDon掂档生活”是扎根粤港澳大湾区的数字生活平台，以去中心化模式打破中介壁垒，连接优质商家与有需求的个人、家庭，聚焦“吃、住、乐”核心场景，筛选优质商家、依托真实反馈形成良性循环。平台为商家节省推广成本、为消费者减少选择成本，后续还将整合更多生活场景，助力大湾区街坊以更低成本、更短时间过上便捷舒心的“掂”生活。 岗位职责： 1. 小程序平台全周期运营：负责集团现有及自研综合型服务小程序的整体运营，涵盖商户管理（五星级酒店、米其林餐厅等）、功能优化落地与用户体验提升，保障平台稳定运转并实现业务增长。 2. 平台运营与推广：以SAAS模式运营小程序平台，制定推广策略，挖掘商户需求，推动平台功能迭代优化，助力商户通过平台提升经营效率与收益；拓展平台曝光渠道，吸引目标商户入驻与用户使用。 3. 酒店行业深度运营：依托酒店运营管理经验，深度对接五星级酒店、精品民宿类商户，理解其业务逻辑与服务标准，优化商户在平台的入驻、产品上架、订单履约全流程，解决运营中的行业专属问题。 4. 平台与用户双维度运营：搭建平台运营体系，监控核心数据（商户活跃度、订单转化率、用户留存率等），通过数据分析优化运营策略；开展用户运营，策划互动活动、优化服务链路，提升用户粘性与使用频次。 任职要求： （一）学历与专业 本科及以上学历，具备 3 年以上平台运营相关经验可放宽专业要求。 （二）工作经验及核心能力 1. 经验背景：具备酒店运营管理经验，熟悉酒店行业业务逻辑与服务标准；有综合型小程序/OTA/SAAS平台运营及推广经验，能独立负责平台日常运营与增长。 2. 核心能力：精通平台运营（商户管理、流程优化、数据驱动策略）与用户运营（用户拉新、留存、促活）；具备商户需求挖掘与沟通能力，能推动平台功能迭代适配行业场景。 3. 行业认知：了解五星级酒店、米其林餐厅等高端商户的服务特性与运营需求，能针对性设计平台运营方案。 有美团、大众点评、携程等平台相关工作背景优先考虑。

1、整体负责市场部业务营销工作，达成公司下达的任务指标; 2、根据公司经营目标要求，制定年度销售计划并负责跟进计划执行，对指标达成情况负责; 3、全面负责前期市场拓展工作，筹网络自营、渠道推广、线上线下活动策划宣传、大客户、 青少年户外教育及赛事训练六大板块的营销活动开展; 4、对营销数据做经营分析，实时调整优化营销策略; 5、统筹协调与合作单位关系，确保各营销工作有序开展; 6、营销团队组建及人才培养； 7、推动数字化建设，强化自营平台建设，尝试新媒体推广。 招聘要求： 1、年龄40岁以下，三年以上知名景区、度假区、OTA或体育、旅游类体验产品营销管理管理经验，有快消品(食品/饮料)、化妆品、大型日化商品行业经验; 2、本科以上学历（优秀院校优先），市场营销、法律、经济投资、工商管理等相关专业； 3、互联网思维敏感，擅长互联网技术、媒体、平台的运用，具有青少年户外教育、赛事训练等营销经验者优先; 4、具有良好的抗压能力、心态积极向上，勇于挑战自我； 5、热爱运动，擅长某项体育运动（滑雪优先）; 6、职业精神佳，优秀的整合资源、沟通表达能力、谈判能力、结果导向强； 7、有过大型企业背景实战丰富的工作经验，具有较强的逻辑思维及学习能力，对市场敏锐度高，了解客户需求及拥有可制定产品策略和推广政策的能力。

岗位职责： 1、独立搭建完善的培训体系，涵盖营运标准、服务流程、技能提升等模块，制定培训计划； 2、设计培训周期，晋升通道及结业考核机制，包括培训设计，考核标准制定，结业转化方案； 3、设计并实施培训计划，确保培训目标的实现，包括课程开发、讲师协调、培训组织及结业转化； 4、追踪培训成效，迭代优化课程内容及培训方式。 岗位要求： 1、有培训体系搭建的经历，主导过从0到1构建或优化培训体系的经验，商学院搭建经验； 2、餐饮行业培训经验，成功开展培训项目，有丰富培训项目管理经验，能有效组织协调资源，保障项目落地并达成目的； 3、具备独立设计并实施培训项目的能力，擅长课程开发与授课； 4、通过数据评估培训效果，不断优化培训体系； 5、对培训体系建设和人才培养高度负责，严谨对待每个环节，确保培训质量。

工作职责： What is the job?职位简介 Develop and implement sales and marketing strategies for the hotel to ensure revenue and room night sales goals are achieved, sales and marketing strategies are set, tactical plans are created and implemented, and results are monitored and achieved.   为酒店开发并执行营销战略，确保达成营收与客房销售目标，调整并协助制定营销战略，实施具体行动，监控并完成各项目标。 How is this to be delivered 如何履行职责 Establish and optimize continually way of working for commercial area, including but not limited in Revenue, MICE and Business Development, etc. 建立并不断优化商务团队的工作方式，包括但不仅限于收益板块、会务团队板块及协议公司开发板块等。 Responsible for setting pricing strategies for the hotel all rooms segments, including produce daily selling calendar of best flexible rate and group pricing for let sales team to respond quotation to client as soon as possible. And make necessary changes according to the market situation and hotel business trend for ensuring to maximize hotel room revenue. 负责制定酒店客房的各个渠道定价策略，包括制定散客及团队价格日历以供销售团队进行快速报价相应；并根据市场情况和酒店生意趋势及时进行必要调整，以确保酒店的客房收益最大化。 Assist Director of Sales and Marketing to set up the annual room revenue budget and C&E revenue budget for hotel, and adjust room revenue and C&E revenue forecast based on the market situation and hotel business trend, also assist Director of Sales and Marketing and Director of Food and Beverage to review the rationality of food and beverage revenue budget and forecast, and conduct total revenue budget. 协助市场销售总监制定酒店的年度客房预算，以及根据市场情况和酒店生意趋势调整客房预测；并协助市场销售总监和餐饮总监审核餐饮预算及预测的合理性，统筹全酒店收入板块预算的汇总。 Conduct regular audit for sales and revenue sections. This includes but not limited to sales behavior, team and individual performance and procedure compliance, etc. 针对销售及收益团队的各方面表现进行定期审计；包括并不仅限于销售行为、团队及个人表现及流程合规化等方面。 Conduct the Monthly Revenue Room Meeting and generates reports and analyses data for these meetings, displaying key facts/trends etc., on the revenue room walls. 组织召开月度收益会议，并撰写会议所需的报告和分析材料，在会议室的墙上展示主要数据和趋势等。 Monitor the system usage on daily basis, ensure the data input meets the standard requirement. It includes but not limited Opera PMS system, and Delphi system, etc. And all MICE inquiry bookings input into Delphi system would be checked daily, and take fully control of inquiry status changing. 监管酒店的各系统每日使用情况，确保系统录入的信息符合标准要求；其中包括单不仅限于酒店运营PMS系统，及宴会管理Delphi系统等。其中每日检查会务团队询价的录入情况，并完全管控其在宴会管理Delphi系统的状态变更。 Maximize all revenues for the hotels, including but not limited to Room and Banquet/Catering Revenues. Lead cross functional decision making of all revenue generating departments including Sales and Marketing, Rooms, Catering and Food and Beverage departments. Manage all aspects of competitor intelligence; pricing; management of room inventory, and/or the yield hurdle points; distribution channels, market segment mix; acceptance/denial of major group bookings. 使酒店的所有收益最大化，包括并不仅限于客房和宴会和餐饮收入。领导由所有创收部门参与的跨部门决策工作，这些部门包括销售和市场部、客房部、餐饮服务部。管理竞争情报工作的各个方面；定价；管理可出租客房和收益底线；分销渠道；市场细分组合；接受或拒绝较大团队的预订。 Understand the separate composition of the hotels profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation. 了解酒店分别的效益组成部分，并以此对来自当地客户和群体的业务进行评估，以便为将来的定价和谈判提供数据。 Assist Marketing team to optimize the OTA channels’ performance for the hotel. This includes but not limited to assist for optimizing display content and pictures on OTA channels, improving the OTA quantity score, increasing the hotel exposure and booking conversion ratio and making sure the rate parity on all platforms, etc. 协助营销团队对酒店线上旅行社销售平台的表现进行优化；包括并不仅限于协助优化平台展示内容、提升平台质量分数、提高平台上的酒店曝光率及转化率，并确保各平台之间的价格一致性等。 Monitor and Manage the use of revenue systems for the hotel on a daily basis. This includes the responsibility for any manipulation of the yield hurdle points and monitoring daily inventory balancing by Reservation team where appropriate. 每天对酒店的收入系统的使用情况进行监测和管理，包括负责收益底线的操作和监测预订部进行每日库存平衡的调整。 Using the tools provided （ie IBP） and in compliance with the IHG standards, maintains, updates and shares information of the cluster hotels in the areas of a master calendar of external events, competitor rate intelligence, RevPAR penetration （RGI）, arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture rates （with the F&B Manager）, Loyalty program penetration both overall and by account （and for bookers）, system contribution and trends in rooms and non－rooms revenues by channel, segment and account. 利用提供的工具（即IBP）并依照洲际酒店集团的规范，以日历的形式对集群酒店的以下信息进行维持、更新和分享：外部活动、竞争对手价格情报、平均可售房收益的渗透率（RGI）、商业客户的抵店和消费习惯、流失报告、会议空间分配、揽客率（与餐饮经理一起）、总体的和按帐户的（对于预订者而言）忠诚度计划渗透率，系统以及通过渠道、细分市场和客户得到的客房或非客房收益的趋势。 Monitor and determine demand periods for function space, rooms and catering of the hotel through an analysis of historical data and current bookings. Responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business. 通过分析历史数据和当前文件，监测并确定酒店的功能厅、客房和餐饮场所的需求周期。负责跟踪和分析场所预订进度和团组取消情况，对团组确认具体使用情况以及客人不承认预订或改变主意的情况进行处理。 Conduct annual revenue management audits with the Regional Revenue Manager for all revenue generating departments. 与收益经理一起对所有创收部门进行年度收益管理审计。 Perform other duties as assigned. 完成其它分配的任务。 Operational Support 运营支持 Provide data analysis support for the cluster hotels operational and commercial departments while making decision. For commercial, provide current status and forecast trending, and give suggestion of development direction. 为集群酒店运营及商务部门的决策提供数据分析支持，针对商务版块分析关注点现状及趋势走向，并提出发展方向的建议。 Provide operational guidance and support for sister hotel leader where required to achieve required results. Support in development and succession planning activities for sister hotel leader and line manager. 根据需要为姐妹酒店领导提供业务指导和支持，以实现目标。支持姐妹酒店有关人才发展及继任计划方面的活动。 Accountability 责任板块 Accountable for the hotel RGI performance, ensure to achieve target. RGI presents the rooms business performance of the hotel within their market competitors. 对酒店的间房收益指数表现负责，确保达到目标值；其体现了酒店在竞争组群中的客房生意表现优劣。 You will be required to report monthly at the review meeting on activities carried out, results achieved and produce future proposals for further improvements. 你需要在月度沟通会议上报告开展的活动和取得的成果，并提出改进建议。 The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. 此职位描述所陈述的只是该项工作的核心内容和主要层面，并非所有职责或资历要求。 任职资格： Requirements 职位要求 Bachelor’s degree / higher education qualification / equivalent in hotel management or marketing or related field, and four or more years of experience in a hospitality or hotel revenue management or hotel sales and marketing setting with direct supervisory experience over a revenue / reservation team or sales team. Strong knowledge of local businesses and business trends required. Must speak local language（s）, proficient in English &/or Mandarin. Previous Revenue Management or Pricing experience is preferred. 酒店管理或市场营销或相关专业学士及以上学历或同等学历，4 年及以上服务业或酒店业收益管理或酒店业市场营销或相关工作经验，需具备直接管理收益/预订团队或销售团队经验，需要熟知本地业务及业务趋势。必须掌握本地语言，熟练的英语或者普通话。曾拥从事收入管理或报价工作者优先考虑。 Communication skills are utilized for a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。 Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions. 拥有有效的酒店报价概念，优化收益管理和销售策略的知识，并具有在给定的市场条件下决定使用哪种概念的能力。 Problem solving, analytical, reasoning, motivating, organizational and training abilities. 具有解决问题，推理，号召，组织和培训能力。

1.学历要求：全日制本科或硕士以上学历工商管理、营销、酒店和 2.工作经验：2年以上万豪酒店背景工作经验，熟练掌握MARSHA预订系统Opera（非常重要不满足条件 请勿投递简历） 3.专业技能 销售技能：具备优秀的销售技能和技巧，善于发掘客户需求。 市场洞察力：对市场营销工作有深刻认知，有较强的市场感知能力，能够敏锐地把握市场动态和趋势。 沟通能力：擅长交际，擅长与不同的人打交道，懂得运用心理学技巧。 客户服务：了解客户需求，掌握服务技能、销售沟通技能，能够为客户呈现良好的酒店介绍及描述。 4.个人素质 领导能力：具备团队监督技能，能够领导和管理销售团队。 工作热情：具备高度的自信心，工作的热情和主动权。 应变能力：具备较强的观察力和应变能力，能够应对各种市场变化。 5.其他要求 语言能力：英语-熟练或良好。CET-4 计算机能力：熟练或精通使用办公软件 熟练掌握MARSHA预订系统Opera 年龄要求：一般要求28-48岁。

1.制定集团品牌营销战略规划，统筹线上线下全渠道营销活动，实现品牌声量与业绩双增长。 2.开展竞品调研与行业分析，打造差异化爆品营销方案，提升品牌市场竞争力。 3.整合全域资源，联动全国门店落地营销闭环，拓展异业合作与品牌联名。 4.搭建并管理品牌视觉体系，统筹设计团队与物料输出，统一品牌视觉形象。 5.运营新媒体矩阵，搭建达人合作体系，借势热点内容提升品牌传播力。 6.负责小程序私域全链路运营，通过会员体系与用户运营提升留存、复购与转化。 7.统筹电商直播与门店矩阵号运营，搭建自播体系，拉动直播 GMV 与门店引流。 8.搭建并管理行销团队，建立数据复盘机制，持续优化营销策略，保障经营目标达成。

1.对企业现有业务流程进行梳理、诊断，制定相应的优化方案及执行计划，落地流程的调整。 2.对企业业务流程进行定位，规划、搭建、推广、运营、优化，持续推动业务-流程-组织间的良性运转。 3.在关键业务领域导入流程思维，形成匹配需求的流程设计、工具表单模板，推动跨部门协作的有效运转。 4.推动流程绩效目标实现，通过流程数字化的落地，实现流程型组织的建设和提效。 5.对重大业务/公司级项目或项目群进行规划，制定推动策略，推动项目端到端交付。 6.负责对项目/项目群的进度、风险、质量、成本、变更等内容进行协同管理。 7.对项目流程实现持续的推广、运营、优化，在关键业务领域导入具有强落地性的项目方法论。 8.对项目流程全周期进行健康度分析及问题洞察，制定并执行系统性的优化改改进方案。

岗位职责 1、制定年度，季度市场营销计划及预算，并负责执行与效果追踪。 2、管理并优化线上渠道，提升转化率与收益率。 3、开拓和维护本地企业客户，旅行社，会议团队，婚宴等线下核心渠道资源。 4、根据市场动态和预订趋势，制定有竞争力的价格与产品组合策略。 5、管理酒店官方网站及自媒体矩阵的内容更新与SEO优化。 6、维护与本地旅游局，媒体，KOL/KOC的良好关系，策划公关活动，提升媒体曝光。 任职要求 1、3年及以上高端酒店，度假村，文旅项目或相关行业的市场推广经验，有目的地度假酒店经验者尤佳。 2、熟悉酒店市场部运作流程，对OTA运营，收益管理有深刻理解。 3、有出色的市场策划与执行力：能独立完成从方案策划到落地执行的全过程。 4、优秀的数据分析与创新能力：能基于数据驱动决策，并富有创意地解决市场问题。 5、对市场趋势敏感，热爱度假旅游行业。