1.  Leads and motivates team members by leading by example and employing competent and consistent management practices. 通过训练领导和激发团队员工。 2.  Contributes to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. 致力于酒店工作，为酒店发展提供建议，有创新精神，为顾客提供品质服务。 3.   Responsible for the hiring and termination of team members, ensuring that all available positions are filled and grooming team members to fill vacancies. Ensuring that there is a consistent quality of team members employed in the department. 对雇用和解雇员工负责, 确定所有的位置都有合适的人选。确保部门成员的水平一致。 4.   Liaises with Sales, Reservations and the Business Development team to handle corporate guests and contracts. 和销售，预定和商业发展团队共同为客人提供服务。 5.   Maintains the hotel systems to ensure accuracy of information and data, and that it is easy to use and operated in an organized and systemized way. Also Ensures that the Front Desk equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy and organized way. 保持酒店数据的准确，便于操作。维持前台设备的正常运做和工作区域的清洁。  6.   Reports problems with hotel systems, hardware or facilities to the appropriate party and follows up to ensure that corrective action has been taken. 汇报有关酒店系统，硬件设施的有关问题及处理方式。 7.  Ensure that the department adheres to the hotel selling strategy of Demand Based Pricing and maintains rate integrity by offering clear, transparent, and value for money rates to guests. 根据市场战略进行销售并向客人提供物有所值的报价。 8.   Ad hoc assignment from the hotel management. 完成酒店管理层交代的其他任务。 Required Qualifications必要的资历要求 1. University graduate, excellent command of written and spoken in English and Chinese language. 大学本科，良好的中英文读写能力。 2.  Minimum of two to three years' experience as Front Office Manager. 至少拥有两至三年前厅部经理的工作经验。