1.Brand.com ●Analyse website userbehaviours, site performance, traffic, source of referrals, etc., and actaccordingly. ●Ensure website content(pictures and text) is always up to date in all languages available, accordingto corporate standards and as per the CMS and content guidelines (onKempinski.com and gha.com). ●Monitor and assist the RevenueManager/Director in ensuring rate parity throughout all electronic distributionchannels. ●Liaise with the regional andcorporate offices for deploying website enhancements and functionalityupgrades. ●Review and maintain rate androom type descriptions in correspondent systems (e.g. translations, images,etc.) in coordination with the Revenue Director/Manager. ●Support and liaise with variousdepartments to ensure optimal content delivery (PR, F&B, Marketing, Sales). ●Create and implementpromotional content for special offers and packages in coordination with thehotel’s Marketing and Revenue Managers. ●Enhance brand.com revenue shareYoY. ●Drive brand.com sales,including Add-Ons, and uplift revenue YoY. ●Uplift brand.com KPIs,including but not limited to Bounce Rate, Conversion Rate, Traffic, Revenue,etc. 2.Website Analytics ●Analyse website user behaviours, site performance, traffic,source of referrals, etc., and act accordingly.●Own and lead the website production and prepare action plansto enhance performance.●Provide monthly reports on website KPI to the managementteam of the hotel and the regional and corporate offices as defined by theregional office.3.SearchEngine Optimisation (SEO) ●Review the ranking of the hotelwebsite on search engines and update the hotel website with relevant searchterms and adequate keyword frequency to ensure that it gets the best possiblenatural page rank in the languages available. ●Establish, develop and maintaina keyword matrix for the hotel and consider it when designing website content. ●Update and optimise metatitles, descriptions and image tags in all languages. ●Follow corporate guidelines forSEO content management and best practices. 4.Digital Paid MediaStrategy ●Develop and implement digitalmarketing campaigns (Paid Search, Display, Paid Social Media, Meta Search,etc.) for the hotel in key feeder markets. ●Implement and manage thehotel’s annual advertising plan for all digital channels. ●Ensure that brand and marketingmessages on electronic channels are consistent with overall marketingactivities (e.g. special promotions/offers, etc.). ●Liaise with the Marketing/PRteam and the creatives of media campaigns. ●Ensure proper management of thehotel’s annual online advertising budget so it is aligned with the budgetguidelines. ●Own digital campaignperformance and ensure profitability. ●Establish a good relationshipwith the media and other stakeholders. ●Report digital campaign data tosenior managers and identify improvement opportunities. ●Review and monitor the hotel’sprimary competition set on a regular basis online and ensure/maintaincompetitiveness and ‘web appeal’. ●Monitor, report and act uponbrand-name hijacking that dilutes direct web revenues. ●Stay up to date with recentmedia technicalities and identify business opportunities. 5.Online Travel Agents ●Review and maintain the hotelrepresentation on OTAs including content, images and review score. ●Maintain a good relationshipwith the OTAs Account Managers and meet along with the Revenue Director atregular intervals to discuss performance and opportunities. ●Manage the relevant OTA’s mediainvestment such as sponsor listings etc… 6.Social Media ●Update and manage the hotel’stechnical representation in relevant social media channels as per corporatepolicies and guidelines. ●Copywriting and visuals shouldbe provided by the Marketing & PR team. ●Assist the Marketing/PRdepartment in planning the content strategy and calendar of posts for thehotel’s relevant social media accounts. ●Ensure the content wellrepresents the hotel and is in line with corporate guidelines. ●Stay up to date with socialmedia trends and functionalities and liaise with the Marketing teamaccordingly. ●Monitor the hotel’s socialmedia representation and use the online reputation management tool, maintaininga consistent representation of the brand. ●Ensure KPIs are withinbenchmark and as set by the regional and corporate offices. 7.eMailMarketing/Newsletters ●Formulate a newsletter strategytogether with the other hotel teams (Marketing, PR, F&B, Spa, etc.). ●Prepare and send with regularfrequency (minimum once a month) email newsletters to all qualifiedguests/individuals who have subscribed to receive the hotel’s e-newsletter. ●Ensure emails are in line withthe strategy and corporate guidelines (e.g. Corporate Identity, preferredvendors and systems). ●Actively develop the hotel’snewsletter database while ensuring GDPR compliance. ●Analyse email productivity andprofile segmentation. 8.Photo Optimisation ●Ensure the pictures loaded onall brand and third-party websites and social media are in accordance withcorporate identity guidelines. ●Identify signature shotsrepresenting both the hotel and the brand and liaise accordingly with themarketing team. 9.Training/Education ●Participate in mandatorycorporate and regional web-related trainings and brief the respective heads ofdepartments when necessary. ●Participate in the monthlyRevenue & eCommerce corporate calls. ●Stay up to date with new markettrends and digital technologies.

【岗位职责】 1、负责酒店应付账款的全流程管理，包括发票审核、账务处理及付款安排 2、定期核对供应商账单，确保账务准确性和及时性 3、编制应付账款相关报表，协助完成月度结账工作 4、优化应付账款流程，提高工作效率并降低风险 5、协调与供应商的财务对接，解决付款相关问题 6、配合内外部审计工作，提供所需财务资料 【岗位要求】 1、具备财务相关基础知识，熟悉应付账款操作流程 2、熟练使用财务软件及办公软件，如Excel等 3、工作细致认真，具备较强的数据分析和问题解决能力 4、良好的沟通协调能力，能够高效处理跨部门协作 5、具备团队合作精神，能适应快节奏工作环境 6、有酒店行业应付账款经验者优先考虑

岗位职责： 1.负责酒店的整体经营和运作，分配督导员工工作，制定工作计划。 2.领导酒店内部团队建设，内部管理机制的完善、并有很强的团队管理能力和执行力。 3.主持酒店的营运会议，推动酒店的日常业务运作，推行酒店的战略方针和经营理念，持续优化酒店的企业文化。 任职要求： 1.本科以上学历，30-45岁，熟悉营销、房务工作经验。 2.具备良好的沟通协调和组织能力、创新思维、应变能力、突发事件处理能力、公关能力、营销能力。 3.熟悉运营发展趋势，运营管理模式和工作流程。 4.优秀的职业素养，责任心强，能承受压力和接受挑战。 5.工作地点：桂林，北海。五险一金。

【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任职要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

毕业前在人力资源各专业岗位轮岗，包括但不限于以下工作职责： 1、协助招聘，包括简历筛选、参加招聘会、组织面试等； 2、协助人事管理工作，包括考勤、薪酬核算，劳动合同管理等； 3、协助培训管理工作，包括课件开发、培训组织等。 毕业后根据实习期间表现出来的能力特征、个人兴趣进行定岗。

岗位职责 1.酒店三大运营部门轮岗学习。 2.通过18到24个月的系统培养，竞聘成长为中层管理者。 任职条件 1.本科及以上学历，应届毕业生或有酒店工作经验者均可，形象气质佳，有意向在酒店行业发展； 2.形象气质良好； 3.英语口语良好，并能进行日常沟通交流； 4.自我职业规划清晰，有意愿和公司共同成长； 5.具有良好的沟通能力，善于团队合作，具备优秀的学习能力和管理潜力； 6.具有高度的工作热情，积极主动，尽职担责，同时具备较强的适应性，能承受较大的工作压力。 请注意：您的简历信息将会被我们转发到我们的第三方招聘系统进行流程使用。我们会采用合理的安全措施来保护您的个人数据安全，如您继续申请该职位，即表示您已知晓并认可我们的操作。

全面负责酒店整体经营管理工作，在授权范围内行使人事、财务与运营决策权，确保酒店各项目标的有效达成。 主导酒店市场定位、经营策略与组织体系建设，协助制定并执行酒店年度经营计划与预算方案，推动经营业绩持续提升。 建立并完善酒店运营管理体系与规章制度，定期组织工作会议，检查、总结并优化各部门工作执行情况。 负责酒店战略规划的实施与动态调整，监督分管部门目标与预算执行，及时提出经营优化建议并推动落实。 建立健全酒店组织架构与人才培养机制，负责中高层管理人员绩效评估与员工晋升管理，提升团队整体效能。 维护政府关系、行业交流与内外沟通协调，定期开展员工面谈与客户服务督导，营造良好的内外部发展环境。

【职责内容】 本公司需要一位懂得美容行业的总经理助理，要求，工作认真负责，勤奋努力，诚实守信

1、负责餐饮数字化营销，包括及仅限于在以下渠道的运营推广：直客通、美团、抖音、小红书、视频号等 2、协助餐饮总监开展酒店全年各节假日促销，向餐饮总监就针对细分市场的促销活动提出建立 "控制客户通讯名录并保证不断更新，保持现有客户并发展新的客户，同时与现有客户和潜在客户保持经常联系。" 3、确认所有的预定单(包括宴会与会议)被准确无误地在销售部与宴会之间进行沟通并生效，对团队和宴会客人通过电话销售、访问、邮寄开展销售活动。 4、保证对所有的来信和电话询问都进行有效的处理，建立一种令人愉快的工作关系。记录客户对于酒店发展的建议和信息。 5、清楚地了解其分管区域的销售目标，并预先在销售计划中将其按年/月/周的目标进行细分。 6、安排每日接待客户参观宴会场地及业务洽谈，以期在客房及餐饮上为酒店寻求更多的业务，履行客户关系管理的职责，通过完成计划周详的客户拜访实现销售目标。 7、积极宣传酒店产品，向客人提供最精确最更新的信息。 8、在拜访客户时，经常使用Cross Selling”和Upsell等销售技巧。 9、保证已与客人确认的包房，宴会及餐饮服务在客人未到或在酒店入住时完成。 10、提供售后服务，确保认真对待所有投诉，在必要时与相关部门进行沟通。以专业的方式与客人互动，关注他们的需求及反馈。 11、根据各自管辖区域撰写市场及竞争者情况报告。 12、确保所有客户信息的时时更新，包括数据信息的更新，产品跟踪，客户动向。 13、向餐饮总监提交每周和每月报告，与餐饮总监一起参加每月"Account Productivity"回顾。参加餐饮例会，就客户动向及市场走势市场与餐饮总监进行沟通，及时更新。

【岗位职责】 1、落实总经理分派的各项工作任务，协调和跟进总经理的所有工作任务。 2、审定酒店财务计划、管理制度和工作程序，落实岗位责任制。 3、能够行使主动权，处理执行办公室的机密信息。 4、处理和筛选总经理的所有来电和待接电话，根据需要传达信息。 5、为总经理保留记录、安排行程。 6、审查当地政策和相关手册。 7、深入各部门，检查工作情况，发现问题及时督办。 8、根据总经理的要求参加会议和培训。 【岗位要求】 1、本科或以上学历，2年以上同等职位工作经验。 2、良好的英语语言及计算机能力。 3、良好个人品质和职业道德，严格遵守有关法律、法规和规章。 4、良好的沟通技巧，较强的语言表达能力和灵活的处事能力。 5、良好的沟通、组织、协调能力，能独立协调对内对外各种关系。

Primary Responsibilities主要职责 Ensure that the day-to-day administrative needs ofthe department are fulfilled. Perform the duties within the framework defined bythe norms of the Company and within the Hotel’s internal regulations.Keep confidential information CONFIDENTIAL. Responsible for rendering secretarial and clericalservices for the General Manager as required. To prepare respective schedules and reports thatwill be internally distributed or submitted to Accor Head Office laid down by theGeneral Manager. To take down and transcribe the minutes of meetingssuch as Executive Morning Briefing and dictation from General Manager, etc. To keep herself acquainted with the GeneralManager’s activities in order to assist in discerning priorities. To arrange appointments for the General Manager,reminds him of appointments and meetings. To perform special duties as required by the General Manager. 确保知晓酒店日常的行政所需并加以实行。 在公司规范和酒店内部规定的框架内履行职责。 确保酒店机密的信息机的保密性。负责为总经理提供所需的文秘和文书服务。 准备好相应的进度表和报告，根据酒店总经理的要求在内部分发或提交给雅高集团总部。 做好酒店行政晨会的转录工作，以及酒店总经理的口述等。 确保自己知晓酒店总经理的活动安排，以便于协助辨识不同活动的优先性。 帮助总经理制定会议的时间表，并在会议之前及时给与提醒。 认真完成酒店总经理分配的其他任务及职责。 Knowledge and Experience知识和经验 College degree or above. 2 years or above Secretary experience. in the areaof recruitment at 4 or 5 star international hotels. Fluent oral and written English.With capability of communication and coordination. Work honestly with strong responsibility, fairly handlematters. Well complete each work task designated at the above JobResponsibility. 本科以上学历。 两年以上四星或五星级国际品牌酒店文秘工作的经验。 有良好的英语能力。有较强的沟通协调和管理能力。 工作认真负责，作风正派，处事公正，有良好的素质。 能较好完成上述工作职责规定的各项任务。

薪资可面议 Setting realistic goals for the department heads in Rooms Division according to the balance score card and guiding them whenever necessary in order to achieve positive results. Ensuring all departments are practising and maintaining the St. Regis standards at all areas as according to the Brand Standard Audit in order to achieve better service standards in terms of guests and associates satisfaction. Training all associates, the St. Regis culture and philosophy and stress on practising them on daily basis in order to have a better working environment and have people treating people with respect both internal and external customers. 根据集团设定的平衡计分卡，为房务部的部门经理制定切实可行的目标，并在必要时指导他们，以取得积极结果。确保所有部门都按照集团品牌标准审核（BSA）来达到瑞吉酒店所有领域的标准，以达到客人和同事的满意度。培训所有员工，确保每天都要强调学习瑞吉酒店文化和哲学，以便有一个更好的工作环境，让员工能更好的尊重内部和外部客户。

岗位概述： 管理财务部员工和活动，确保所有的日常事务和报告程序都被准确和按时地完成。 审阅从各种原始资料输入总分类账的最后数据，确定和核对影响资产负债表的科目，使其一致，按要求汇报财务结果。 协助和支持总经理控制饭店的收入、支出、资产和负债。 职责和义务： 遵守所有公司政策和流程 1.聘用、培训和评价直接向他或她报告的财务部人员的表现。 2.与总经理一起激励员工和确定员工培训课程，为提高饭店的运作提出建议。 3.准备和例行审阅财务人员的持续发展计划。 4.用专业的和肯定的方式与各部门和饭店员工交流， 以培养良好的关系，促进团队精神，确保有效的双向沟通。 5.有效地在团队中工作 6.负责财务部日常管理，要与各相关员工一起解决问题。 7.协助补充和培训财务部人员，包括交叉培训。 8.与部门总监联络告知其部门表现与预算的差异，并在需要时为他们提供信息和培训。 9.参与所有存货及在各分支点存货数量的确定。 10.审阅和确认应付账款的输入和输出，应收账款的入账和催款。 11.对收据、库存现金、银行对账单进行现金控制并将所需数据递交给总部。 12.对会计业务进行控制，包括： a. 准备并审阅要登记到明细分类帐和总分类帐的信息。 b. 调整资产负债各帐目使各项余额一致。 c. 分析资产负债各项目余额。 d. 结算分类帐并准备月末报表。 e.确保按照可接受的会计原则和既定的喜来登政策和程序记录所有的财务业务。 13.指导和协调月末结算，确保按照报告时间表完成结帐。 14.控制（包括每月对帐）更新改造基金帐目。 15.审查所有付款凭证并注明科目号,这包括应付款凭证,费用报销凭证和零星现金支出凭证。 16.确保所有公司间账目核对-应收和应付帐款。包括给美国的预定费,许可费和常客计划费用. 17.确保所有资产负债表的明细分类表与总分类表相一致，检查收入审计递交的月报。 18.确保应收会计保持对借款平均期限的严格控制，如果必要，提议召开信用会议。 19.监控现金流。 20.作预测并协助准备会计预算和重预测。 21.协调和准备三个月展望/预测。 22.参与制定预算、重预测和战略策划。 23.准备现金流预测/规划。 24.准备和/或按照报告日程检查每天、每周和每月的报表，确保所有负责的报表按时上交。 25.当饭店高级管理人员或总部人员要求时，准备特殊的分析. 26.按要求准备管理报告。 27.准备任何必要的项目情况摘要和业主固定资产报告中增加的资产和处置的资产。 28.协助制作餐饮报告。 29.协助监督各部门的运转是否服从于公司的政策和程序，在必要时执行新政策和新程序。 30.确保公司所有的报告要求和行为规范得到坚持。 31.确保正确地支付税款。 32.审阅房客和承租人租期和租金报告，使两者均保持目前状况并审计他们的年财务利润。 33.检查饭店管理合同，确保合同符合要求。 34.了解电脑系统意外事故处理计划。 35.职位描述的目的不是提供一份工作职责的详细清单,它仅希望能为那些用于完善工作的应尽职责提供一个基本观点,随时符合管理的要求,希望能够在管理层的指导下,以不断提高的顾客服务履行职责。 36.本岗位有义务和职责给予运营部门的支持，积极参加与对客服务相关的工作分配任务。 37.遵守所有公司政策和程序，并符合当地法律，严格遵守酒店现金政策。 工作知识/技巧: 1.会计和管理方面的学位 2.有财务管理经验 3.良好的沟通者 教育： 大学会计和管理方面的学位 经验： 至少有5年财务管理经验 其它技能要求： 1.聘用、激励和培训直接向他或她负责的财务人员。另外，必须评估员工的表现和做出相关的评价。必须与所有有联系的人保持合作和有益的关系。必须随时迅速和有效地回答客人的询问。 2.负责工作中所需的电脑，打印机和计算器。 3.确保按饭店的政策和程序准确和即时地记录所有的财务信息。确保按时向管理层上交管理报告并建议潜在的问题区域。

岗位职责： 1、了解酒店收益的组成，对酒店集团收益负责；   2、制定酒店集团各店年度价格计划，督导价格体系和管理流程的落地，维护区域价格稳定和协同销售； 3、通过收集汇总酒店集团各门店经营数据，挖掘分析业务表现、历史数据和当前预订的分析； 4、留意竞争对手所有收入部门的定价，协助各代理商提高当地酒店合作项目经营数据； 5、完成市场动态跟踪及经营预测，并确定市场需求作出重大生意决策； 6、评估市场变化，对酒店集团各店远期销售收益进行预判，完成价格调整及策略应对； 7、分析收益和出租率，协同制定优化提升方案； 8、根据酒店房间的可用性确保有效的战略。监督客房预订，并确保操作系统与公司标准相一致； 9、适当调节以保证酒店房间销售和收益的最大化，按照必需的标准执行并记录所有的规定。 岗位要求： 1、年龄：30-45周岁，本科及以上学历，3年以上酒店同岗位经验； 2、有团队合作精神，热爱本职工作，具有一定的抗压能力； 3、良好的表达沟通能力.协调能力及管理能力； 4、良好的逻辑判断能力，优秀的执行力； 5、熟悉酒店收益管理，根据酒客源结构制定营销方案包括定价； 6、熟悉各类OTA渠道，且有合作资源。

岗位职责 1、负责微信公众号、抖音号、小红书等自媒体的平台日常运营和维护工作，为公司整体品牌传播和营销服务，高效产出年轻人喜欢的热点视频内容，提高用户的关注度和粘性； 2、吸收掌握并实时更新公司的产品、技术、文化及其他有价值的知识，结合时下的热点，把其转化成针对不同用户实时调整和更新微信、小视频等推广内容，并利用不同的方式传播； 3、制定并实施清晰的用户互动策略，增加粉丝数量，粉丝活跃度和忠诚度； 4、跟踪新媒体平台推广效果，分析数据并反馈，总结经验，建立有效运营手段提升用户活跃度，增加粉丝量。 岗位要求 1、本科及以上学历，优秀者可适当放宽学历，传媒、新闻、广告、互联网等相关专业，有3年以上新媒体相关的工作经验； 2、热爱新媒体运营，具有较强的运营管理、专题策划、信息采编整合能力； 3、有洞察力，每日追踪实时热门话题并捕捉其亮点，有娱乐精神，脑洞大，创意多； 4、有一定的审美素养，对拍摄、修图技能、视频剪辑技能掌握者优先； 5、 良好团队合作精神，较强的执行力及责任心，独立思考能力 ，观察力和应变能力； 6、有新媒体运营经验者优先，具备项目运营能力者优先。

岗位职责1、根据部门总体市场策略编制自己分管的市场的销售计划。2、对本市场中的客源大户要熟悉他们的基本情况，随时关注其变化并适时做出应对。3、组织本组组员对新市场进行开发。4、管理开发好自己的客户。5、负责组织销售计划的审定及落实，并进行督查。6、掌握每位销售人员每日销售接待活动，并审核销售记录卡。7、协助部门经理做好本市场客户的建立及升级管理工作，保持客户档案的完整。

岗位职责： 1.全面统筹零售事业部的战略规划、业务目标与组织搭建，负责零售商品企划、开发、动销、标准、终端执行等各职能协同运作，确保从产品研发、商品组合到终端销售执行的全链路提效； 2.建立面向消费者的零售核心能力体系，推动数据驱动的商品与营销决策，强化门店零售协同效能； 3.协助CRO推进跨部门对齐及资源整合，提升零售业务的增长质量与经营韧性； 4.制定年度零售战略、销售目标及预算，统筹大型节假日营销方案，确保业绩达成； 5.组建高效零售团队，设计培训体系及激励机制，培养终端人才梯队。 任职要求： 1.本科及以上学历，30-45岁（市场营销、企业管理相关专业优先）； 2.具备10年以上大型（年销售规模100亿以上）知名快消/零售行业商品或营销管理经验； 3.熟悉商品企划、品牌营销、数据分析与门店运营全链条； 4.具备团队统筹与跨部门协调能力，具备较强战略规划能力与落地执行能力；有新零售/全渠道经验优先。 5.拥有较强的战略落地能力，精通零售SOP、空间陈列标准、数字化工具应用，擅长数据驱动决策。 您可将个人简历和求职意向发送至hht@dfwsgroup.com，如有合适职位，我们会第一时间与您联系~

岗位职责/职位描述 1. To know clearly the hotel objectives and sales target set for his/her area of responsibilities breakdown into weekly, monthly and yearly target set forth in the sales plan 清楚地了解其分管区域的销售目标，并预先在销售计划中将其按年/月/周的目标进行细分。 2. Represents the hotel and participate in domestic and international sales activities 代表酒店参与国内外各项销售活动。 3. Constant customer contact directed towards existing customers and potential customers. 同时与现有客户和潜在客户保持经常联系。 4. To conduct daily sales visit to assigned accounts to solicit business for the hotel for both rooms and food & beverage through effective client account management. 安排每日走访的客户，以期在客房及餐饮上为酒店寻求更多的业务。 5. To plan sales coverage of area/territory assigned in the most effective manner. 以最有效的方式划分销售区域。 6. Identifies and handles sales leads effectively and efficiently 快捷高效地处理业务。 7. Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interview 履行客户关系管理的职责，通过完成计划周详的客户拜访实现销售目标。 8. Conduct active distribution of product information and create awareness in the market and business segment or responsibility. 积极宣传酒店产品 9. To always practices “Cross Selling” and Up sell in accordance with corporate and department guidelines during sales calls. 在拜访客户时，经常使用Cross Selling” 和 Upsell等销售技巧。                                                10. To ensure that all arrangements and requirements agreed with clients with regards to rooms, banquets or F&B services are carried out prior to or during guests stay in the hotel. 保证已与客人确认的客房，宴会及餐饮服务在客人未到或在酒店入住时完成。 11. To provide after-sales service in particular to ensure all guest complaints are taken seriously and discussed with respective department when necessary 提供售后服务，确保认真对待所有投诉，在必要时与相关部门进行沟通。 12. Interact and attend to guest request, concerns and feedback in a professional manner. 以专业的方式与客人互动，关注他们的需求及反馈。

Role Overview: As acatalyst for organizational excellence, the Director of Human Resources isaccountable for developing a best-in-class workforce, cultivating an inclusive"Great Place to Work for All" culture. Acting as the strategic HRadvisor to Hotel Executive Leadership, this role ensures all talent strategies,including but not limited to leadership development, talent acquisition, totalrewards, performance management, team member relations, and compliance,effectively support business goals while strengthening both employer brand andteam member experiences. Key Responsibilities: HR Strategy and Talent Development: ·      Be the strategic HR partner to Hotel Executive leadership, offeringprofessional advice and delivering HR and Talent strategies, including talentand leadership development, Recruiting, Compensation and Benefits, performancereviews, team member relations, and compliance. ·      Collaborate with the Hotel Executive Leadership team to set up and alignHR strategies and KPIS to support business success. ·      Forster a "Great Place to Work for All" culture at the hotellevel and partner with the Hotel Executive Team to achieve DE&I targets. ·      Ensure full implementation of new projects and programs at the hotel,covering all aspects of HR management, including but not limited toCompensation & Benefits, Recruiting, Talent Management, HR Digitalizationand Productivity Management. Provide feedback to GM and Executive Team andprogram owners for continuous improvement. ·      Develop and execute workforce strategies that balance cost efficiency,operational flexibility and talent quality. ·      Create regional synergies to elevate Hilton's brand visibility. ·      Build and Sustain a Robust Hotel Talent Pipeline to meet the hotel'scurrent and future needs. ·      Foster a Culture of Continuous Learning and Development and strengthenoverall operational and leadership Capabilities ·      Design and implement business-driven training plan that aligns withhotel’s goal and support team member growth and development. Business Performance Review and HR Operation Excellence: ·      Develop and manage the annual HR budget and monthly rolling forecasts,ensuring strict adherence to operational budgets, cost control, and properapproval of expenditures. ·      Ensure full compliance with local labor laws and Hilton’s policies andprocedures across all hotel operations, including team member relations,workforce planning, performance management, training, compensation andbenefits, team member well-being, safety, security, and hygiene. ·      Implement robust performance evaluation systems to inspire creativity,innovation, and high performance among team members. ·      Champion a culture of recognition, celebrating contributions that driveoperational success and organizational growth. ·      Collaborate closely with Operations departments to plan and managediverse workforce groups including GIG, outsourced workers, trainees, andretirees maximizing labor efficiency while ensuring legal compliance andmaintaining exceptional service quality. ·      Lead and oversee all HR functions and daily operations, ensuringseamless execution and alignment with organizational goals. ·      Develop and mentor HR team members, fostering a culture of continuouslearning and adherence to best practices and procedures. ·      Ensure professional image and grooming standards, promoting highstandards of personal appearance and hygiene among team members, in strictcompliance with the hotel’s grooming guidelines.          Recruitment: ·      Develop and implement a comprehensive talent acquisition strategy thataligns with the hotel's goals and objectives. ·      Partner with Executive leadership and department heads to identify andanticipate current and future talent needs, ensuring a proactive approach toworkforce planning. ·      Develop creative partnerships with talent service channels, educationalinstitutions, and industry networks to expand the hotel’s talent pipeline. ·      Enhance the hotel’s employer brand by promoting its unique valueproposition and culture through innovative recruitment marketing strategies. ·      Ensure L8 (AHOD) and above positions are filled in a timely manner toreduce impact on business and operation. Total Rewards (Compensation & Benefits) Management: ·      Develop and implement competitive compensation strategies thatalign with the hotel’s business objectives and support talent retention andattraction. ·      Implement Total wellbeing (Benefits) offerings, which include Mentalwellness, Physical health, financial wellbeing, social wellbeing. Team member Relations and Compliance: ·      Manage ad-hoc team member relations issues, including but not limited toleadership-related issues, team member grievances, conversations, or complianceissues. ·      Ensure that team member facilities, including the team memberrestaurant, locker room, dormitory, and other designated areas, are maintainedin compliance with Hilton's high operational standards. ·      Regularly review and update policies to ensure relevance and compliancewith Corporate HR, legal and industry standards. Perform routineself-compliance audits to guarantee full adherence. Miscellaneous: ·      Strongly inclined to adhere to rules and set standards of behavior. ·       Work withTeamMember Kitchen Chef de Cuisine and Hygiene Manager to ensurecompliance with FSAA as well as other pertinent culinary operation guidelinesand costs. ·      Carry out any other reasonable duties and responsibilities as assigned. ·      The Management reserves the right to make changes to this jobdescription at its sole discretion and without advance notice. Qualifications: ·       Bachelor’s degreeand above. ·       Minimum 2 yearsof experience in a similar position with an international brand hotel. ·       Fluent in writtenand spoken English. ·       In-depthknowledge of local labor laws ·       Strategicplanning ability ·       A collaborativeand open-minded leadership style ·       Comprehensiveknowledge of HR modules and department operations. ·       Able to coach anddevelop others. ·       Proficient inessential business and financial fundamentals ·       Excellentcommunication and interpersonal skills. ·       Strongorganizational and multitasking abilities. ·       High level ofemotional intelligence (EQ). ·       TechnologyProficiency and Strong analytical skills ·       Empathy and acustomer service-oriented mindset. What will it belike to work for Hilton? Hilton,the #1 World’s Best Workplace, is a leading global hospitality company with adiverse portfolio of world-classbrands. Dedicated to filling the earth with the light and warmth ofhospitality, we have welcomed more than 3 billion guests in our more-than100-year history. Hilton is proud to have an award-winning workplace culture,and we are consistently named among one of the World’s Best Workplaces. Checkout the HiltonCareers blog and Instagramto learn more about what it’s like to be on Team Hilton!

本岗位为筹开项目朝阳区万豪万枫酒店储备，筹开时间2025年12月，位置在人民大街与繁荣路交汇(地铁1号线-繁荣路站) 岗位职责 1、制定和实施房务部的运行计划、预算计划。 2、优化房务部的管理体系。下达房务部的运行管理目标、 3、全面控制部门的管理费用、固定费用和变动费用，节约开支。 4、定时查阅各部门的工作日记和每周总结汇报，督查各部门的工作进度及时发现问题，纠正偏差，作出处理。 5、对本部门的安全、消防、卫生工作负责，及时掌握新的规范、条例。因地制宜的实施好各种防范工作。 6、 熟悉本部门经营范围内的经营管理和行政管理知识，了解与商业、酒店等经营有关的法律法规知识。 岗位要求 1、10年以上，5星级酒店所属区域管理经验，5年以上所属职务经验。 2、形象气质良好。 3、至少部门经理以上职务参与过一家5星以上酒店的全程筹备经验，具备筹备开业经验。 4、了解熟悉客人的消费心理关注客户需求。 5、全面负责房务部的运营、管理及使客房利益最大化。 6、具有良好的沟通技巧和对客沟通能力，和超前的创新意识、营销思路和丰富的房务管理经验。 7、必须有联号酒店工作经验，有万豪工作经验优先。

工作职责：1、了解并掌握中餐厅、西餐厅或宴会部的基础工作内容，掌握各种形式的接待，为客人提供热情礼貌、耐心周到的服务；2、了解餐厅餐品销售的规则，熟悉酒店的各项对客政策，学会处理简单的客人反馈；3、根据公司培养计划，参与酒店一线实践、轮岗培养；4、从协助工作到独立执行部门日常工作，完成上级交办的各项工作。任职资格：1、学历：全日制本科及以上学历；2、专业：不限（旅游管理，酒店管理优先）；3、英语水平：通过CET－4级；4、加分项：院校学生会、社团经验； 相关实习或工作经验。5、综合素质：① 热爱酒店行业，关注细节，同理心强；② 目标坚定，脚踏实地，有韧性；③ 良好的沟通、团队协作能力。

工作职责：1、了解酒店房餐业务与会议宴会服务的销售规则，跟随销售团队定期进行销售拜访、开展销售活动；2、了解跟单流程、公关传媒、美工设计等工作，定期进行市场策划与推广；了解预订管理与收益管理，努力为酒店提高收益；3、根据公司培养计划，参与酒店一线实践、轮岗培养；4、从协助工作到独立执行部门日常工作，完成上级交办的各项工作。任职资格：1、学历：全日制本科及以上学历；2、专业：不限（旅游管理，酒店管理优先）；3、英语水平：通过CET－4级；4、加分项：院校学生会、社团经验； 相关实习或工作经验。5、综合素质：① 热爱酒店行业，关注细节，同理心强；② 目标坚定，脚踏实地，有韧性；③ 良好的沟通、团队协作能力。

岗位职责： 1.代表集团对派驻企业实施财务监督，确保合规和风险防控； 2.对重大事项（包括预算决算、大额支付、资产处置、投融资等）行使审核权； 3.审核各类财务报表及会计信息，确保真实、准确、完整； 4.建立健全企业财务内控制度，防控风险漏洞； 5.参与派驻企业的经营决策，能提供GOP管控、成本优化、收益分析等财务支持； 6.统筹税务申报、现金流管理及财务团队建设； 任职要求： 1.本科及以上学历，财务、会计、金融、经济类相关专业，持有注册会计师（CPA）、中级会计师职称优先； 2.5年以上酒店财务管理工作经验，其中至少3年担任酒店财务负责人或财务总监岗位，有酒店行业或高端服务业财务管理经验者优先； 3.具备扎实的财务专业知识，了解国家财经政策和会计、税务法规，熟悉企业财务管理、内控管理等，具备一定的数据分析与管理报告能力； 4.具备优秀的跨部门协作与高层沟通能力； 5.责任心强，作风正派，无不良从业记录，中共党员优先；

全面负责三家酒店的筹备（入职就是元老级）、运营及管理工作，确保酒店在市场竞争中占据优势地位，实现业主的盈利目标。 任职要求： 教育背景：酒店管理、旅游管理或工商管理等相关专业本科及以上学历。拥有国际或国内知名酒店管理品牌培训或认证优先。 工作经验：至少8年以上酒店管理经验，其中至少3年以上高端精品酒店或温泉度假酒店总经理岗位经验。有筹开项目经验，特别是在高端设计酒店或主题酒店领域有实际案例。 核心能力：多业态管理能力：具备同时管理多家酒店的能力，熟悉温泉酒店、北欧设计酒店及精品酒店的市场定位和运营模式。财务与盈利能力：能够制定并达成3年内回本的盈利目标，熟悉预算管理、成本控制和财务报表分析。市场营销能力：擅长高端酒店的市场定位、品牌建设及数字化营销。团队领导力：具有卓越的领导能力，擅长团队建设和跨部门协作。 技能要求：掌握英语，多语言能力者；熟悉高端酒店管理软件（如Opera、PMS系统）。 个人素质：热爱酒店行业，注重细节，具有卓越的服务意识和客户洞察力。思维灵活，善于创新，有卓越的抗压能力。 优先条件： 有国际高端酒店管理集团工作经历者优先。对长白山区域市场熟悉，了解东北旅游及温泉酒店的客群需求。