岗位职责 1、负责酒店人力资源部的全面管理工作，制定和实施人力资源规划。 2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。 3、负责酒店高层管理人事的招聘和储备人才库的建设。 4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。 5、组织编制工资、人事、考勤、考核等报表。 6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。 岗位要求 1.本科以上学历，有相同岗位工作经验3年以上。 2.在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。 3.熟知国家、地区劳动法律法规及相关政策。 4.具备英语听说读写能力。 5．管理类专业，接受过系统的人力资源管理理论培训。

【岗位职责】 1、全面负责酒管公司筹建及运营管理工作，根据集团总体战略，制定酒管公司的业务发展规划，明确市场定位和经营目标，确保目标的达成； 2、建立和完善公司管理制度和流程标准体系，确保各项工作有章可循、有据可查； 3、分析市场动态，统筹管理价格体系、收益策略及市场推广活动，制定切实可行的市场营销策略； 4、负责管理公司的团队建设与管理，提升团队专业能力； 5、负责资源整合，包括人力资源、物力资源、财力资源等，确保公司运营的顺利进行； 6、监督物业维护、清洁及安全管理，确保设施设备正常运行，符合行业标准； 7、参与新项目的拓展和筹备工作，为新酒店（公寓）的开业提供支持和指导； 8、不断优化高端服务式公寓的运营流程和服务标准，提升客户满意度和品牌美誉度。 【岗位要求】 1、全日制本科以上学历，35-45岁，商务形象良好，英语可作为工作语言； 2、拥有从0-1搭建酒管公司运营管理体系的经验，包括服务质量管理体系、管理标准流程、权责体系等； 3、熟悉高端服务公寓的运营流程、标准、管理制度、长租及短租业务模式等，具备行业相关的法规和政策知识； 4、出色的商业敏感度和数据分析能力，能够准确把握市场动态和客户需求，独立制定并落实运营策略； 5、优秀的逻辑思维能力、沟通统筹能力、团队管理能力和领导能力，擅长跨项目协作与资源整合； 6、具备较强的服务意识与客户关系维护能力，良好的团队合作精神和责任心，能在高压环境下保持高效执行； 7、对行业发展趋势有敏锐洞察力，具备创新思维和落地能力。

【岗位职责】 1、按照国家有关规定，对稽核人员审核签章的付款凭证进行复核，办理付款手续。 2、负责酒店各项营业收入的现款清点及汇总。 3、认真执行轧帐后的复点工作及完成解交。 4、及时完成现金收付记帐凭证。 5、做好外汇信用卡及外汇支票的帐务处理和记录、管理、核对工作。 【岗位要求】 1、本科学历，1年以上酒店行业财务工作经历。 2、了解出纳操作流程具备良好的专业相关知识。 3、具备良好的领导能力，监督管理能力，有组织能力和创造性，善于规划组织自己和他人的工作。 4、性格外向，吃苦耐劳，工作认真负责，耐心细致。 5、有良好沟通能力和团队合作意识。

【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任职要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

1、完成集团下达的经营指标，并保证各相关决议的贯彻落实（含全年经营业绩指标）。  2、负责酒店系统运转的模式化工作，执行集团的各项决议。建立健全酒店组织系统，使之合理化、精简化、效率化，协调各部门及下属之间的关系，创造一个高效率运行的酒店工作系统。  3、 主导品牌形象升级，整合新媒体（如抖音、小红书、微博、KOL）进行品牌传播，提升市场渗透率。   4、重点负责市场营销工作，设计多元化营销策略，包括会员体系搭建、客群营销（如高净值人群、定制化度假体验），通过数据分析优化渠道投放效率。统筹线上营销活动（如直播预售、内容种草），结合OTA平台与私域流量运营提升转化率。  5、每日查阅酒店经营状况报表，发现问题及时采取积极有效措施予以解决，负责对酒店日常经营活动进行检查、协调，发现问题及时处理。遇重大问题及时向集团汇报并提供解决问题的方案。6、建立全流程高端服务体系，从预定到离店打造沉浸式度假体验，重点管控私密性、个性化服务。  7、定期分析客户反馈，通过数字化工具优化服务触点，保持OTA网评分在4.7以上。  【岗位要求】  1、 本科及以上学历，相关管理专业。8年以上高端酒店总经理管理经验，其中3年以上营销总监或市场VP经历；  2、主导过品牌重塑或新媒体营销项目； 主导过千万级新媒体营销活动，如跨界联名、沉浸式体验活动；  3、成功操盘至少2个度假酒店开业筹备或新媒体营销项目

工作职责：1.制定酒店战略、年度预算与商业计划，对整体盈利能力和投资回报负责。 2.建立并优化组织管理系统，督导酒店各部门高效运作。 3.主导市场定位、价格策略及全面销售工作，酒店收入。 4.确保产品与服务符合品牌标准，提升宾客满意度与品牌声誉。 5.有效管理业主关系，维护与政府、社区、合作伙伴的良好关系。 任职条件： 1.有5年以上酒店管理或相关行业从业背景，3年以上管理经验。 2.较强战略思维、商业敏锐度、财务分析能力、卓越的领导力与沟通技巧。 2.本科及以上学历，酒店管理或工商管理专业。

招聘需求： 学历：2024/2025届应届本科毕业生，本科及以上学历； 专业：旅游管理、酒店管理。 岗位方向： （1）董事办管培生：高管事务、计划督办、产品运营体系等工作； （2）市场营销管培生：品牌、新媒体、策划、销售管理等工作； （3）酒店运营管培生：度假酒店房务、前厅、餐饮、采购等工作； （4）乐园运营管培生：主题乐园运营、经营、客服等工作。 备注：完成轮岗培养后确定岗位方向。

Role Overview: The Commercial Director is a strategic leadership roleaccountable for maximizing the hotel’s revenue generation and profitability.This role requires establishing and maintaining strong collaborativerelationships with hotel senior leadership team, regional commercial team and RevenueManagement Consolidated Center (RMCC). In conjunction with the General Manager,the Commercial Director plays a pivotal role in shaping strategic direction,achieving overall business goals, and upholding the brand’s integrity,standards, and image within the marketplace. The role will demonstrate a profound understanding of thehospitality industry, market trends, and competitive dynamics, and will lead ahigh-performing team of professionals in Sales, Events Sales, RevenueManagement, Reservations, and Marketing Communications to achieve exceptionalresults and exceed customer expectations. Key Responsibilities: Strategic Planning & Execution: ü  Developand implement short and long-term strategic plans to achieve the hotel’srevenue and profitability targets. ü  Identifyand seize business opportunities by conducting market research, analyzingtrends, and monitoring competitor activity. ü  Developand execute marketing strategies and promotional campaigns to maximize brandawareness and market share. ü  Setpricing strategies and sales targets to optimize revenue generation. ü  Monitorand evaluate the effectiveness of marketing initiatives and adjust strategiesas needed ü  Activelyuse Hilton’s sales tools and resources to deepen the understanding of customerpatterns and assist in developing relevant products and packages Business Acumen: ü  Developand implement sales strategies to Optimize occupancy and rate across all marketsegments. ü  Identifyand pursue new business opportunities and build relationships with key clientsand industry partners. ü  Analyzemarket data and trends to optimize revenue management strategies and pricingdecisions. ü  Monitorand report on sales performance against targets and develop action plans toaddress any gaps. Communication & Collaboration: ü  Fostereffective communication and collaboration across all departments to ensure aseamless guest experience and maximize sales opportunities. ü  Collaborateefficiently with Revenue Management Consolidated Center (RMCC) to create highvalue for hotel performance. ü  Buildstrong relationships with internal stakeholders and external partners tosupport the hotel’s business objectives. ü  Representthe hotel at industry events and conferences to promote the brand and buildawareness. ü  Communicateeffectively with senior management and provide regular reports on businessperformance and strategic initiatives. Leadership & Team Management: ü  Build,manage, motivate, and empower a high-performing team to achieve businessobjectives. ü  Provideclear direction, set expectations, and delegate responsibilities effectively. ü  Foster acollaborative and inclusive work environment that encourages innovation andcontinuous improvement. ü  Conductperformance evaluations, provide constructive feedback, and support theprofessional development of team members. ü  Ensurecompliance with company policies and procedures. Continuous Improvement & Innovation: ü  Stayinformed about industry trends, best practices, and emerging technologies. ü  Identifyopportunities for process improvement and implement innovative solutions todrive efficiency and enhance the guest experience. ü  Continuouslyevaluate the effectiveness of marketing and sales strategies and adjust asneeded to achieve business goals.

【岗位职责】 1、负责酒店日常应付账款的处理，包括发票审核、账务核对及付款申请； 2、准确登记现金及银行日记账，确保账实相符，按时完成银行对账工作； 3、协助完成月度、季度及年度财务结算，配合审计提供相关财务数据； 4、管理备用金，确保资金使用合规，及时报销并核销相关凭证； 5、处理员工薪资发放及相关个税、社保等扣款事项； 6、配合财务部门完成其他临时性工作，如凭证整理、档案管理等。 【岗位要求】 1、具备基础的财务知识，了解会计凭证处理及账务流程； 2、熟练使用Excel等办公软件，能独立完成数据整理与报表制作； 3、工作细致严谨，责任心强，具备良好的数字敏感度； 4、具备良好的沟通能力，能高效对接内部部门及外部供应商； 5、能适应快节奏工作环境，具备一定的抗压能力。

Role Overview: The Director ofOperations has a pivotal leadership role within the hotel.The role oversees and directs all aspects of the hotel operational departmentswhich includes, Front office, Food & Beverage, Kitchen, Housekeeping,Engineering, Security, Health & Leisure and other relevant operatingdepartments. The Director ofOperations ensures these departments are well run by focusing on maximizingrevenues and profits, optimizing operational efficiency, ensuring excellentservice standards, and cultivating a high-performing team. The individual mustpossess strategic thinking, exceptional leadership skills, sharp businessacumen, and the ability to adapt to the dynamic hospitality environment. Key Responsibilities: Strategic Planning & Execution: ·      Develops and implements strategic operational plans to achieve hotelfinancial goals, including labor optimization, inventory management, andoperational cost control, while ensuring customer service and driving progresstowards key performance indicators (KPIs) like GOP, RevPAR, Customer Promiseand Talent and Purpose etc. ·      Evaluates competitor strategies and market dynamics to identifyopportunities for differentiation, working with commercial teams to developpricing and marketing initiatives that enhance the guest experience and driveoperational efficiency. ·      Evaluate and optimize operational processes to maximize efficiency andprofitability (include proposing and implementing an approved CAPEX budget). ·      Oversee the preparation of accurate financial reports and analyze keyperformance indicators to forecast operational needs, develop departmentalbudgets, and track performance against operational targets. ·      Reviews of monthly operational reports and financial statements todetermine hotel performance, join the monthly P&L and owner meeting ensureaction plans in place. ·      Based on the hotel’s operational needs, certain duties may need to behandled when GM is absent. Guest Experience: ·      Lead and inspire operations team to consistently exceed guestexpectations and deliver exceptional service. ·      Implement and monitor service standards across all operationsdepartments. ·      Ensure full compliance with hotel operations with Hilton’s fire safetyand food safety standards. ·      Ensure the continuous maintenance and regular updating of the hotel’soperational equipment and assets align with the Hilton brand standards. ·      Analyze guest feedback and identify opportunities for improvement. Leadership& Team Development: ·      Provides effective leadership and direction to the operations managementteam, leading operations to effectively manage occupancy & rate, wages, andcontrollable expenses. ·      Develop and mentor team members, fostering a culture of continuousimprovement and professional growth. ·      Build a high-performing team through effective communication,collaboration, and conflict resolution. ·      Implement Hilton standards and ensure compliance with company policiesand procedures. ProblemSolving & Decision Making: ·      Analyze complex operations issues and make informed decisions to resolveproblems and drive operational excellence. ·      Demonstrate critical thinking and adaptability in ambiguous orchallenging situations. ·      Take ownership of difficult situations and implement effectivesolutions. ·      Collaborate with the General Manager and other leadership teams toaddress key property issues. ·      Draw on relationships with owners, department heads and externalpartners, to make wise decisions regarding operational activity and strategicgoals. ContinuousImprovement & Innovation: ·      Stay informed about industry trends, best practices, and emergingtechnologies. ·      Identify opportunities for process improvement and implement innovativesolutions to drive efficiency and enhance the guest experience. ·      Continuously evaluate the effectiveness of operations strategies andadjust as needed to achieve business goals. ·      Actively engage in Travel with Purpose program. Qualifications: ·      Bachelor’s degree and above are preferred.   ·      Passion for the hospitality industry, and Customer-centric mindset, Experiencein F&B or Rooms Management is preferred. ·      Experienced in hotel operations management, or seasoned in commercialmanagement with strong operations sense is welcome, preferably in a similarsize and type of property. ·      Advance operations management capability, including exceptional customerservice skills, commercial acumen and leadership management. ·      Proficiency in Microsoft Office Suite and hotel management systems. ·       Fluent inwritten and spoken English. What will it belike to work for Hilton? Hilton,the #1 World's Best Workplace, is a leading global hospitality company with adiverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth ofhospitality, we have welcomed more than 3 billion guests in our more-than100-year history. Hilton is proud to have an award-winning workplace culture,and we are consistently named among one of the World’s Best Workplaces. Checkout the Hilton Careers blogs and Instagram to learn more about what it's like to be on Team Hilton!

工作职责 1.     协助培训主管制定酒店年度培训规划和月度培训计划。 2.     负责酒店年度、月度培训计划实施的组织、协调工作。 3.     按期向上级领导反馈酒店培训实施结果。 4.     与相关部门及人员进行沟通，取得培训工作所需的协助。 5.     深入部门，了解部门的培训需要，提出可行性教学建议。 6.     协助配培训主管聘请各项目培训人员，做好各种培训班的组织工作。 7.     协助培训主管组织完成酒店各项员工活动。 8.     协助培训主管管理酒店万豪EID账号及相应课程完成情况。 9.     及时向各部门传达万豪培训相关信息。 岗位要求 1. 本科及以上学历，有相同岗位工作经验。 2. 熟悉岗位培训工作程序。 3. 了解酒店员工的服务工作规范和质量标准的要求。 4. 有万豪集团旗下酒店工作经验者优先考虑。 5. 具有良好的沟通能力和协调能力。 6.具备英语听、说、读、写能力，口语流畅 7. 具有较强的文字综合能力和口头表达能力。 8. 熟练掌握Office办公软件

1  负责通过公关和促销活动实现集团和酒店在本地和国际上的定位目标。 2.  协助市场销售总监开发公关促销计划及制作预算。 3. 与媒体、本地社区、客户及万豪国际总部保持密切联系，代表、宣传酒店形象。 4. 管理公关部保证每天的工作及时地完成。 5. 保证所有的宣传资料和广告都达到集团的标准，维护酒店的正确形象和定位。 6. 开拓并实施公关活动，负责制作促销资料、对媒体宣传资料及安排媒体对酒店的报道。

【职责内容】 任职资格： 1.临床医学，全日制本科及以上学历。 2.具有执业医师资格证，主治医师及以上资质，私密整形外科、妇科科室医生优先考虑。 3.有五年以上同等岗位工作经验优先。 5.具备较强的理论和实践结合能力，能够从医学、营养学多角度给用户提供专业的建议和解答。 6.形象好，气质佳，亲和力，具有良好的医学专业素养。 7.具有较强的服务意识和团队协作能力，有良好的沟通与表达能力，且抗压能力强。 8.热爱医疗健康事业，性格乐观开朗，有上进心。

【职责内容】 职责说明： 1、根据公司发展战略，负责制订整个公司的人力资源中、长期策略及政策； 2、建立公司核心价值观以及建设公司企业文化体系； 3、建立及发展绩效考核、薪酬福利、培训发展、招聘及员工保留等系统并确保其实施； 4、优化公司管理流程以达成公司整体目标； 5、制定人力资源年度预算及预算的有效控制。 6、协助管理层制定公司行政管理的方针、政策和相关制度，负责公司日常行政工作的管理和信息化系统的建设； 7、负责公司固定资产及后勤管理工作，保障公司资产管理制度化、程序化； 8、负责公司薪酬福利的方法及绩效考核、奖惩体系的有效执行； 职位要求： 1、本科或以上学历，5年以上医美专业线知名企业同等工作经历，精通人力资源六大模块实操； 2、具有丰富的人力资源管理与开发经验，有系统的理论知识与实践经验； 3、熟悉行业招聘渠道，具备培训经验，精通绩效考核，熟悉企业文化建设； 4、优异的沟通协调能力，亲和力强

【职责内容】 从事医疗整形美容行业、对于中医正骨按摩整形有10年以上的工作经验，能够对商学院学员进行专业的培训。对于美业行业的发展有自己的想法和见解，对于美业领域有很深的沉淀，能够完成商学院的内部建设，并且带领商学院的发展不断壮大。

【职责内容】 岗位职责： 1、负责行业市场的不断开拓、销售模式的建立、客户的开发及维护工作。 2、根据行业市场需要，及时向公司提供切实可行的市场推广方案，制定行业销售计划，并落实完成销售目标。 任职要求： 1、有阿里、美团等大型线上公司的销售经验；或线下实体店年销售5亿以上规模公司的管理经验。

【职责内容】 岗位描述： 1.负责公司费用支付、支票签发和记录； 2.及时准确登记银行及现金日记账； 3.进行相关凭证的编制和整理； 4.定时领取银行回单及与银行定期对账； 5.协助会计处理各种账务工作。 岗位要求： 1.专科以上学历，会计相关专业，1年以上工作经验； 2.持会计上岗证； 3.能够熟练使用Excel表； 4.熟悉出纳工作流程，熟练使用办公软件及财务软件； 5.工作认真细心、责任心强、为人正直、坚持原则； 6.具有良好的沟通能力、团队精神。

岗位职责 1、落实董事长分派的各项工作任务 2、参与酒店重要经济问题的分析和决策，参加酒店主要经济合同的谈判、签署，并监督执行。 3、按董事长要求，起草关于公司综合性的报告、报表、总结、计划、决议等文件公函； 4、协助董事长做好行政管理工作，及时承办各部门递交董事长批阅的请示、报告等，并按批示的意见及时处理； 5、负责协调董事长出席会议、重要活动的安排； 6、深入各部门，检查工作情况，发现问题及时督办。 7、必须具备国际联号酒店工作经验，5年以上管理岗位工作经历。 岗位要求 1、统招本科以上学历，文秘、法律及相关专业。 2、5年以上同等职位工作经验。 3、良好个人品质和职业道德，严格遵守有关法律、法规和规章。 4、良好的沟通技巧，较强的语言表达能力和灵活的处事能力。 5、良好的沟通、组织、协调能力，能独立协调对内对外各种关系。 6、要求女性。

负责上海及华东区域的企业客户，MICE市场及休闲游市场的开拓与维护，制定并执行月度/季度/年度销售计划，确保完成乃至超越既定的销售营收与利润指标。 主动挖掘、开拓、签约并维护高质量的企业客户、MICE采购方/策划方、旅行社等以建立稳固的合作关系，将其发展为集团的长期合作伙伴。 从需求对接、方案提案、合同谈判，全程跟进确保服务交付/客户满意度以及酒店收益放大化。 深入分析市场趋势、竞争对手动态及客户需求，为酒店产品组合、定价策略及销售政策提供关键的市场输入与建议。 具体薪资待遇：优秀者可谈。 职位要求： 大专或以上学历； 5年以上酒店市场营销工作经历，2年以上五星级酒店市场高级销售经理 在华东区域有强大的客户资源背景 客户沟通，团队协作佳 英语口语及书写均流利，并有良好的中文表达能力; 招聘人数：数名 具体薪资待遇：优秀者可详谈。 请发送简历至：janny.tu@tui-blue.com

• Assist with making F&B concepts and market survey for opening and operating hotels • Coordinate with corporate F&B activities and events • Help monitoring hotels financial and online performance • Analyze F&B data and turn them into simple reports • Administrative duties such as scheduling, booking flights, reimbursement procedures • Collect and sort files based on needs • Translate necessary F&B related items Qualifications: • Study Hospitality/F&B related major • Has basic F&B and culinary operation knowledge • Speak and write fluent Chinese and English • Great communication skills • Proficient with Microsoft Office especially PowerPoint

Summary  Hyatt Feasibility team is looking for an intern for Autumn 2024, based in Shanghai corporate hub. Ideal candidates should be able to commit to 6 months in order to gain in-depth experience. The start/end dates are flexible based on the candidates’ availability. Internship allowance will be offered, but housing will not be provided.  Primary Job Responsibilities  The intern will assist and participate in the following tasks:  -       Research support for new development projects in Greater China/Asia Pacific markets; fieldwork may be required for Greater China projects. -       Destination and hotel market trend analysis. -       Competitor facilities research and performance data analysis. -       Site evaluation, market-based facility recommendation and pro forma projections -       Ad hoc strategic planning projects  Basic Requirements  -       Junior and senior year undergraduate or graduate students in Hospitality, Real Estate, Finance or Economics would be preferred. -       Strong skills in Excel, PowerPoint, and Word. Qualifications -       1-3 days travel may be required on project basis. -       Strong written and verbal communication skills in both English and Chinese. -       Basic understanding of Uniform System of Accounts for the Lodging Industry (USALI). preferred. -       Previous experience in hotel operations highly recommended.

【岗位职责】 Maintain and enhance the hotel's market influence. 维护与提高酒店市场影响力 Manage and develop social media channel. 管理并经营社交媒体等账号 Make sure the information on hotel official website is updated and right. 确保酒店在官网上的信息是更新的并且正确的 Contribute to Marketing Communications strategy.  专注于市场传讯策略

任职资格： 1、教育程度：全日制大学本科（含）以上学历； 2、专业要求：酒店管理、英语、公关媒体关系相关专业； 3、技能水平：掌握市场传讯工作的基本专业知识及基本能力；掌握并具有互联网及其他主要电脑软件方面的知识和经验；了解电子商务、大众传媒、平面创意设计和具有创新性的写作与编辑能力；对本地市场及国际市场有基本的了解； 4、工作经验：在国际连锁饭店集团担任类似的工作岗位，至少具有2年的经验； 职位说明： 1、协助市场传讯经理作好日常部门各项管理工作； 2、对酒店信息、印刷品等公共资料负责、符合集团及品牌标准，并收集掌握竞争对手及市场信息； 3、协助落实事实酒店公关及广告宣传活动； 4、遵守各项规章制度以及程序； 5、完成公司领导交办的其他工作；

Please be aware that we will automatically reject all resumes without photos, and please send your English CV to kaka.zhang@gardenhotel.com. Thank you. Job Requirements: 1. Bachelor degree or above, 2. Knowledge of Hotel Management. 3. Work Experience: More than one year working experience in guest service in five-star hotel. 4. Strong communication abilities, handling skills, writing skills, and proficient in English. 5.Knowledgeable of the various departments’ policy and procedures, and the hotel’s rules and regulations. 6.Ability to quickly resolve problems, mitigate complaints and handle emergencies. 7.Strong sense of responsibility, professional dedication, enthusiasm for tasks, and strict working attitude. 8.Well-groomed, professional, confident, and dignified. 9.Fluent in both Written and spoken English or German or French or Spanish or Japanese or LATAM or Korean or Arab or Turkish or Brazilian or Malaysian Job Responsibilities: 1. In strict accordance with the hotel rules and regulations and work procedures, host and participate in the daily operation of departments,, polite, professional and effective service for guests to keep the efficiency and quality of customer service 2. Pay attention to VIP and special requirements of booking, timely update of relevant information, to ensure that VIP and special guests book and stay in good working order, in the lobby to receive or welcome guests 3.Take the initiative to ask guests for their opinions every day, collect guest comments, and feedback them to the Guest Service Manager; professionally and effectively maintain good guest relations ,assist guests to solve difficult problems. improve guest satisfaction 4.Passion for our brand, actively promoted hot hotel housing and catering information to guest. 5. To deal with guest complaints, handle with a professional work attitude, to ensure guest satisfaction 6. Effective management of assets ,open source saving 7.Strict implementation of hotel’s new tasks and mission 8.Full attention to the guest experience, including before check-in, at check-in, during stay, after check-out 9.Assist in check-in and check-out at the front desk Development and Benefits: 1. Professional training and broad promotion space; 2. Good career prospects; 3. Highly competitive salary and welfare; 4. Abundant staff activities; 5. Safe and comfortable accommodation and delicious free working meals.