Position Statement: The Senior Manager, Finance Project, FSSC is the key Business Partner for GCM FSSC. This person is expected to manage and deliver the enrollment/transition in accordance with Finance Shared Service Center project plan. This position will be collaborating across Corporate Operations Finance, Pre-opening, and Hotel team to ensure deliverables are met. Position Summary: FSSC Enrollment Project Management Closely working with Project Director, Operations Finance team, Pre-opening team and Hotel teams to successfully enroll hotels into FSSC. Be responsible for Focused and Full-Service hotels Shared Service enrollment full cycle of processes. i.e.: Solution, Implementation and Stabilization. · Solution: Communicate with owners and hotels for their better understanding of Hilton FSSC. Provide and guide the hotel of their specific FSSC solution. ·  Implementation: Lead the hotel enrollment projects make sure the systems (DocMX, RPA, E-voucher, Ticketing systems) are deployed per schedule. Enrollment process are setup and trainings are delivered. ·  Stabilization: Keep monitoring on process stabilization and hand over to FSSC operations team when it’s stabilized. Lead on project charter alignment, develop the transition plan, manage to get sufficient resources per agreed the goal and timing. Ensuring transparent/timely reporting on the progress, success and risks/issues of the project status to leadership and seek their support to ensure project moving forward smoothly. Manage program reporting to various stakeholders, driving governance set-up and effective. FSSC Continuous Improvement Project Continuously improve the enrollment/transition Process, Methodology and Toolkit, actively manage risks and issues by collaborating across work streams, ensuring lessons learned and driving consistent and optimized enrollment/transition. Be responsible to lead the operations process Continous Improvement initiatives. Identify the opportunities and deliver the expected efficiency savings. Change Request and Project Budget control Manage change requests/scope changes based on business/project needs if any. Control the project budget, evaluates all project initiatives as to feasibility, costs/benefits and value-at-risk, and takes corrective actions when necessary. Communication and Relationship Management ·  Relationship management of internal and external stakeholders. Builds supportive, productive, and trusted working relationships with Owners, Operations Finance Team, Hotel teams, FSSC teams and Corporate team. People Management Lead the team and guide on Team Members’ Project Management skillset and knowledge buildup. Be responsible for Team Members’ career development. Other Ad hoc Corporate projects. Qualifications Strong Financial Analytical skill, number sensitive. Strong Project Management skills. More than 10 years of related experience. More than 4 years of management or supervisory experience. 20-40% travel request

What your day-to-day will be like: ·      Act as the leadrepresentative of the global IAM team in the APAC region while establishing thebeginning of IAM services in APAC.  ·      Learn and provideoperational support to a variety of IAM solutions and tools, including but notlimited to: Sailpoint, PingFederate, ServiceNow, Active Directory, Oracle/PingDirectory, Microsoft Entra, Microsoft SQL Server, Oracle Database, Informatica,and Splunk ·      Define, design, test,implement a fluid portfolio of IAM projects within the China and APAC marketsthat includes but is not limited to: o    Access provisioning centralization & automation o    Access requirements analysis, design & segregation ofduties o    Access role standardization and Role-Based Access Control(RBAC) o    Access support platform adoption o    Centralized access reporting and access review automation o    Application integration with Identity Management &Single Sign-On o    Application onboarding to standardized processes ·      Independently manageand contribute to project efforts, including: o    Meeting coordination   o    Business, data and financial analysis o    Access requirements analysis and design o    Business requirements documentation o    Quality assurance and user acceptance testing ·      Perform business anddata analytics on IAM data using tools such as Microsoft Excel, Microsoft SQL Server and other reporting tools.  ·      Further develop the IAMteam’s access management policies, procedures and standards. ·      Assist with theenforcement of said policies and procedures by providing guidance to Chinastakeholders and reporting challenges & opportunities to the Americas-basedIAM team. How you will collaborate with others: ·      Collaborate with APACtechnology leaders and stakeholders to provide IAM guidance, consultation andassistance with various technology initiatives. ·      Conduct managementstatus reporting and creation of presentation materials. ·      Coordinate accesssupport activities amongst end-users, hiring managers, other businessstakeholders, and responsible technology support teams. ·      Liaise betweenregional and Americas-based technology team members on cross-regionalactivities and compliance efforts. What projects you will take ownership of: ·      The deployment of IAMtools, technology and processes to business units servicing the greater ChinaMarket and APAC at-large. You have these minimumqualifications: ·      Bachelor’s Degree, orassociate degree plus 10+ years of Technology relatedexperience,  ·      Four (4) years ofwork experience in Information Security, IAM, IT Audit or related field ·      Three (3) + years ofexperience managing or leading projects. ·      Solid grasp ofgeneral access management and information security concepts, including thePrincipal of Least Privilege, access appropriate to role, and segregation ofduties ·      Data analyticsexperience using tools such as MS Excel, SQL Server, etc. ·      Ability to managetask-load independently with minimal supervision. ·      Disciplined alignmentto established information security policies & procedures and the abilityto adapt where guidance is not present. ·      Proficient projectmanagement skills, including the ability to drive tasks to completion among avariety of responsible parties. ·      Travel up to 10% ofthe time

Role Purpose Manage and implement IHG well knowing Ambassador program and IHG One rewards program in Greater China.   Key Accountabilities •    Collaborate closely with IHG GC ops team to identify, assess, and execute the relevant loyalty plans, in collaboration with global loyalty team, regional marketing, and commercial teams to achieve loyalty winning metrics target. •    Manage internal communications with key internal stakeholders (corporate teams, hotel ops leaders)  •    Responsible for loyalty program performance, including loyalty contribution, acquisition, q-revenue, loyalty recognition •    Responsible for luxury loyalty program performance, including new ambassador member acquisition and activation. Luxury loyalty contribution…  •    Hotel engagement & relationship building •    Hotel loyalty culture building •    Manage annual budget, expenditure and phasing to constantly achieve enhanced cost effectiveness & product value   Key Skills & Experiences Education  •    Bachelor’s or Master’s Degree in a relevant field of work or an equivalent combination of education and work related experience. Experience  •    3+ years’ experience with solid record in loyalty at a multinational company with a large brand •    Experience in loyalty marketing, program ops and delivery. •    Background and skillset to manage complex initiatives from start to finish with cross-functional teams and partners •    Extensive experience with negotiations and technical acumen to define the joint strategy for programs delivery. •    Analytic skillset Technical Skills and Knowledge •    Exceptional networking, relationship building skills •    Strong business acumen and result orientation mindset •    Working knowledge of loyalty programs, Hotel rooms function background is a plus  •    Budget planning/management  •    Strong data analysis skills  •    Fluent in English and Mandarin-Chinese in both writing and speaking. Personal Capabilities •    Demonstrated close sense of follow-up and urgency to deliver •    Demonstrated communication skills including ability to present to certain levels of the organization and influence and persuade key stakeholders. •    Team player with strong drive and willing to take a leadership role in driving initiatives, working effectively across organizations, and creating unique approaches to developing new revenue opportunities •    Commercial awareness to maximize program return •    Preferably, demonstrated success in working with a geographically-dispersed team and cross-functional teams. •    Excellent communication and interpersonal skills with ability to achieve results in a matrix environment

职 责 1 根据公司发展战略，制定并组织实施品牌战略规划，确保品牌战 略能够有效落地执行。 工作任务 1、明确品牌定位、目标受众和核心价值，制定出与公司发展战略 相匹配的品牌战略和规划； 2、定期评估品牌战略的执行效果，根据市场变化和公司业务需求 进行调整和优化，确保品牌战略有效执行； 3、关注餐饮行业动态和市场趋势，实时了解竞争对手的动态，为 公司品牌发展提供决策依据。 职 责 2 1、明确品牌定位、目标受众和核心价值，制定出与公司发展战略 相匹配的品牌战略和规划； 2、定期评估品牌战略的执行效果，根据市场变化和公司业务需求 进行调整和优化，确保品牌战略有效执行； 3、关注餐饮行业动态和市场趋势，实时了解竞争对手的动态，为 公司品牌发展提供决策依据。 根据品牌战略规划，制定品牌传播策略与推广计划，有效提升公 司的知名度和美誉度。 工作任务 1、明确公司品牌传播目标，制定部门年度、季度、月度整合营销 传播策略和计划，并负责组织实施，确保计划顺利执行； 2、根据品牌传播方向和目标，结合当下热点，进行创意内容策划， 保证品牌传播效果； 3、搭建品牌投放渠道，策划并组织各类线上、线下品牌传播活动， 保证传播信息准确、清晰地传达给目标受众； 4、收集和分析传播活动的关键指标数据，评估传播效果是否达到 预期目标，为传播策略优化和调整提供决策依据； 5、组织撰写并发布公司内外部公众号软文及其他传播文案，通过 有吸引力的图文扩大品牌的影响力。 建设和管理品牌形象，确保品牌在市场中始终保持鲜明、一致且 具有吸引力的形象。 职 责 3 1、主导品牌视觉形象的设计和维护，包括品牌标识、店面装修、 宣传物料等，更新品牌 VI 手册，确保品牌形象的一致性和独特性； 2、建立和维护与各类媒体的良好合作关系，包括传统媒体和新媒 体，争取有利的媒体报道和曝光； 工作任务 3、处理品牌相关的危机公关事件，维护品牌声誉和形象。 领导和管理品牌团队，并与公司内外部其他部门密切协作，整合 资源，高效推动项目执行，确保执行效果。 职 责 4 1、制定部门管理制度及业务分工，指导和监督团队成员的工作， 提升团队整体专业能力和绩效。 工作任务 2、与公司内部其他部门紧密沟通，通过跨部门协作确保品牌工作 与公司业务的协同发展。 任职资格 1、本科及以上学历，市场营销、广告传媒、商务管理等相关专业优先； 2、具 有 5 年以上餐饮行业品牌管理或市场营销工作经验，有成功的品牌推广案 例； 3、熟悉餐饮市场和消费者需求，对品牌建设和推广有深刻的理解和独到的见解； 4、具备出色的市场分析、策划和执行能力，能够独立制定品牌战略和营销方案； 5、具有较强的品牌意识，优秀的创新和学习能力，敏锐的传播热点感知力，能 够快速适应市场变化； 6、拥有良好的媒体资源和公关关系处理能力，具备危机公关应对经验； 7、具备优秀的团队管理能力、项目管理能力、沟通协调能力和团队合作精神。 上班地点

ROLE SUMMARY:   This is a senior role, which supervises the daily operation of a customer facing information and retail services business, which benefits from 10% of the total footfall to BVSH&BVSZ.  The position holder will develop close relationships with Shanghai/Suzhou Village teams, with the purpose of growing sales, and maximizing the profitability of theBVSH&BVSZ through the Retail offer and supporting services.  Key interaction will be required with the Retail, Marketing/Tourism Teams, as well as the Community Relations Director to gather background knowledge, support & develop new initiatives, whilst also actively influencing positive business decisions.  The successful role holder should model outstanding leadership, excellence in customer service, F&B services, exemplary Retail Store Standards, as well as high levels of team engagement & performance.   KEY RESPONSIBILITIES:                                                                             ·       Collaborate closelywith The Apartmentmanager and F&B Manager on daily operations, ensuring seamless servicedelivery and quality control of food and beverage offerings ·       Supervise theday-to-day operations of the F&B outlets, maintaining a high standard ofVIP hospitality service and overseeing staff to ensure exceptional guestexperiences ·      Analyze ourcustomer competitor requirements and positioning, create services to be competitive ·      Interpret trends tofacilitate planning a promotional calendar for all seasonal services; ·      Oversee staffing ona daily basis in partnership with the The Apartment Manager ·       Continuouslymonitor competitor F&B services to ensure that our offerings remaininnovative and maintain a leadership position in the market ·       Build and maintaineffective networks across all departments, facilitating collaboration andcoordination to enhance the overall F&B service delivery ·       Engage with theF&B team on the floor to understand operational basics, identify areas forimprovement, and streamline processes to increase efficiency and guestsatisfaction   SKILLS & QUALIFICATIONS REQUIRED: 1.    F&B experience is a must 2.    Proven track record of operating as a successful Tourism / Hospitality Manager 3.    Strong hospitality/customer care skills 4.    Career defined by a Tourism & Hospitality background 5.    Strong commercial acumen and the ability to deliver at a strategic level, with sound analytical insights 6.    Transformational leader, fully conversant in the change process and an inspiring presence 7.    Experience of sales in a Tourism/Retail setting, with the ability to motivate and drive the sales team 8.    Tourism background particularly on the strategy and execution of the SZV operation 9.    Demonstrable track record of effective people management 10. Ability to plan, prioritize effectively 11. Able to work individually or as part of a team 12. Operates both operationally and strategically, as required 13. Excellent verbal, written, interpersonal & communication skills, delivering with impact & influence 14. Exemplary critical thinking skills and solution orientated 15. Demonstrates drive, resilience and flexibility when working in a dynamic a fast paced environment 16. Flexibility in terms of working hours & pattern (including weekends and Bank Holidays 17. Interest in and knowledge of the local area 18. Experience in a premium environment or market leading tourism destination 19. Intuitively understands the importance of excellence of customer experience/hospitality. 20. Easily collaborates across multi-functional teams, internally and externally 21. Manages effectively across primary internal linkages, such as, Community Relations Tourism Retail, Marketing 22. Act as an ambassador for Value Retail 23. Strong cultural awareness 24. Fluent in English and local Village language - other European languages advantageous 25. Computer literate and fully competent in preparing regular reporting (statistical & financial)

职责描述： 1、确保公司法务工作健康且有效的制定并履行。 2、督促及检查各部门在工作中涉及到法律法务方面事务的合理落实并对所出现的问题给予意见及支持。 3、参与酒店经济方面的谈判签署并监督执行，力争公司权益最大化的同时促进公司与酒店项目的双赢。 4、配合人力资源部有效规避劳动风险。 5、对到任项目管理团队相关人员进行项目合同培训。 6、落实CEO办公室交办的其他工作。 任职要求： 1、国家正规院校本科以上学历，法律及相关专业。了解资本运作者优先录用。 2、 二年以上同等职位工作经验，良好的英语水平和计算机水平。 3、良好个人品质和职业道德，严格遵守有关法律、法规和规章。 4、工作严谨细致，思维灵活并具有亲和力。 5、良好的沟通技巧，较强的语言表达能力和灵活的处事能力。 6、性格开朗，具有良好的组织、协调能力，能独立协调对内对外各种关系，并能够适应出差需要。

ROLE SUMMARY:   This is a senior role, which supervises the daily operation of a customer facing information and retail services business, which benefits from 10% of the total footfall to BVSH&BVSZ.  The position holder will develop close relationships with Shanghai/Suzhou Village teams, with the purpose of growing sales, and maximizing the profitability of theBVSH&BVSZ through the Retail offer and supporting services.  Key interaction will be required with the Retail, Marketing/Tourism Teams, as well as the Community Relations Director to gather background knowledge, support & develop new initiatives, whilst also actively influencing positive business decisions.  The successful role holder should model outstanding leadership, excellence in customer service, F&B services, exemplary Retail Store Standards, as well as high levels of team engagement & performance.   KEY RESPONSIBILITIES:                                                                             ·       Collaborate closelywith The Apartmentmanager and F&B Manager on daily operations, ensuring seamless servicedelivery and quality control of food and beverage offerings ·       Supervise theday-to-day operations of the F&B outlets, maintaining a high standard ofVIP hospitality service and overseeing staff to ensure exceptional guestexperiences ·      Analyze ourcustomer competitor requirements and positioning, create services to be competitive ·      Interpret trends tofacilitate planning a promotional calendar for all seasonal services; ·      Oversee staffing ona daily basis in partnership with the The Apartment Manager ·       Continuouslymonitor competitor F&B services to ensure that our offerings remaininnovative and maintain a leadership position in the market ·       Build and maintaineffective networks across all departments, facilitating collaboration andcoordination to enhance the overall F&B service delivery ·       Engage with theF&B team on the floor to understand operational basics, identify areas forimprovement, and streamline processes to increase efficiency and guestsatisfaction   SKILLS & QUALIFICATIONS REQUIRED: 1.    F&B experience is a must 2.    Proven track record of operating as a successful Tourism / Hospitality Manager 3.    Strong hospitality/customer care skills 4.    Career defined by a Tourism & Hospitality background 5.    Strong commercial acumen and the ability to deliver at a strategic level, with sound analytical insights 6.    Transformational leader, fully conversant in the change process and an inspiring presence 7.    Experience of sales in a Tourism/Retail setting, with the ability to motivate and drive the sales team 8.    Tourism background particularly on the strategy and execution of the SZV operation 9.    Demonstrable track record of effective people management 10. Ability to plan, prioritize effectively 11. Able to work individually or as part of a team 12. Operates both operationally and strategically, as required 13. Excellent verbal, written, interpersonal & communication skills, delivering with impact & influence 14. Exemplary critical thinking skills and solution orientated 15. Demonstrates drive, resilience and flexibility when working in a dynamic a fast paced environment 16. Flexibility in terms of working hours & pattern (including weekends and Bank Holidays 17. Interest in and knowledge of the local area 18. Experience in a premium environment or market leading tourism destination 19. Intuitively understands the importance of excellence of customer experience/hospitality. 20. Easily collaborates across multi-functional teams, internally and externally 21. Manages effectively across primary internal linkages, such as, Community Relations Tourism Retail, Marketing 22. Act as an ambassador for Value Retail 23. Strong cultural awareness 24. Fluent in English and local Village language - other European languages advantageous 25. Computer literate and fully competent in preparing regular reporting (statistical & financial)

工作职责： 1.    人力资源规划：理解并认同公司文化，负责制定和执行公司的人力资源规划，确保人力资源配置与公司发展战略相匹配。 2.  招聘与人才引进： 设计执行招聘计划，吸引并选拔与公司文化契合的行业精英，满足公司发展需求。 3.  员工培训与发展：开展员工制度培训，确保公司政策、流程和文化得到有效传达和执行；推动建立持续学习文化，鼓励员工参与各类培训和发展计划。 4.  能力评估：定期进行员工能力评估，识别履职能力提升的需求，并制定相应的提升方案，全面提升员工服务素质。 5.  团队建设： 设计并实施团队建设活动，促进跨部门协作，增强团队成员间的沟通与信任，加强员工对企业文化的认同。 6.  员工关怀： 关注员工的工作环境和生活质量，设计并实施员工关怀计划和福利政策，提高员工满意度和忠诚度。 7.   员工关系： 熟悉劳动法律法规及人力资源管理法规和政策，维护正向的员工关系，留住和发展人才，预防并解决劳动争议。 8.   领导力发展： 识别潜在的领导人才，并为员工提供领导力发展的机会和挑战。 任职要求： 1、大本科及以上学历，人力资源或相关领域; 2、5年以上HRBP经验，精通HR全模块，对人力资源管理趋势有深刻洞察； 3、了解劳动法和相关法规，具备良好的法律风险意识； 4、出色的沟通能力和团队合作精神，抗压能力强，具有战略性思维，良好的自我驱动和学习能力，主观能动性强。 5、有游艇、超高星级酒店、高奢品等高端服务行业背景者优先; 个人素质： 形象良好，忠诚、热情，具有亲和力和优秀的沟通技巧。 语言能力：普通话、粤语、英语。 年龄要求：30-42岁。 我们提供： 具有竞争力的薪酬和福利，具体面议。 广阔的职业发展空间和学习机会。 富有挑战性的工作内容和优秀的团队合作环境。

What will I be doing?  ·       Handle Order to Cash related activities including cash application, collection, bank statement reconciliation, etc. ·       Provide customer service to internal clients, suppliers and customers ·       Assist in the development and implementation of our workflow systems if required ·       Enter data or use technology tools to upload data into the computer system using defined computer programs ·       Compile data and prepare, review, and audit a variety of reports ·       Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff ·       Be able to communicate and support with other towers ·       Hospitality industry experience is a plus ·       Other duties as assigned ·       Continuously optimize the accounts receivable management process to improve work efficiency and accuracy ·       Develop basic training program for OTC accountants ·       Handle internal audit processes of allocated hotels What are we looking for? To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: ·       Minimum Education: college degree or above ·       Minimum Years of Experience: 4 years of related work experience

职位描述： 1. 财税管理工作； 2. 固定资产管理工作； 3. 大中修，固定资产项目招采管理； 4. 财务管理制度及流程监督及执行； 5. 负责编制业主财务报表及财务分析； 6. 监督酒店完成成本，费用。人工等指标； 7. 制度每年，每周工作计划，工作报告； 8. 协助上级领导完成拟定的财务管理制度及工作流程指引 9. 日常审批付款凭证，招标文件及合同； 10.完成上级交办的其它各项工作； 11.熟悉预算、预测及现金流编制工作；   任职要求： 1.需具备业主公司同岗位从业经验； 2.本科学历（或同等学历），财务相关专业； 3.熟悉BI管理系统的创建及使用者优先考虑； 4.Excel及PPT等办公软件或用友财务系统者优先考虑； 5.会计资格职称及税务职称资格优先考虑； 6.8年以上工作经验，其中5年具有财务工作经验及酒店部门副职岗位经验； 7.具有较强的责任心，沟通能力及协调能力、书面表达能力及领导能力； 8.精通财务会计知识，熟悉财经方面的相关法律法规；

Position Statement: Ensure hotels comply with Hilton’s requirement on operations related internal control and compliance. Identify control weakness, support to create a healthy control environment, provide technical support & training, encourage best practice sharing. Position Summary: Focus on Finance Operations related internal control, including but not limit to Revenue/ Cash/ AR/ Credit management, Procurement/ Receiving/ Cost/ Inventory management, Contract/ AP/ Payroll management/ System management, etc.   Every week, prepare trip report to identify findings during the visit to the hotel and distribute the report to hotel DOF, GM, Area DOF/Leadership Support, Area GM, RFD, and GCM Finance Controls& Compliance Director, hold communication meeting to discuss the findings and potential risks with DOF and GM, and relevant HODs if necessarily.   Based on trip reports to identify findings root causes or potential fraud case if there’s any, discuss with hotel DOFs on the action plan and follow up with the plan till it is implemented and completed.   Ensure to raise the red flag/potential fraud to Regional Level if any serious control weakness identified in the hotels.  Conduct online or on-site training, share cases and best practices to all cover hotels regularly, ensure hotel Team Members fully understand of internal control requirement/knowledge and enhance the control environment.   Every quarter, submit “Rectification Data” to ICO Team Lead and summarize “ICO Quarterly Findings Report” to Area GM, RFD, Area DOF/ Leadership Support and GCM Finance Controls & Compliance Director.   Support hotel DOFs in design of internal control process based on Hilton Policies and individual hotel’s requirements according to their own business situations.   Actively participate in ICO team regular meeting, proactively share common issues and review methods within ICO team.  Actively participate ICO team project, including but not limited to Quarterly ICO Findings & Best Practice Sharing to non-Finance TMs, Big Data analysis, ICO Newsletter, catchup with APAC Compliance, Gantt Chart, etc.   Every year, update ICO checklist to ensure all new/updated control points are included.   Participate in the 2-Year Career Development Plan of ICO, continuously implement self-learning and make sure self-improvement to ensure phased completion of work and tasks.   Performs other duties and responsibilities as assigned or required. Qualifications    Minimum5 years previous experience in an operational accounting role    More than 2 years previous experience in a supervisor operational accounting role    Effective communication skills, with the ability to clearly and concisely express ideas both verbally and in writing, including ability to interact at all levels of management.    Absolute discretion and confidentiality regarding sensitive information. Willingness to travel – as this role will require a fair degree of traveling around the region

Key Accountabilities Assist in driving global multi-brand solution programme regionalization from development to implementation in GC hotelsServe as a key regional contact of global multi-brand solutions programme/projects Agile provide regional insights to shape and optimize project plan, scope of work, timeline & final outputs etc from ideation to final implementation  Engage and manage regional stakeholders to develop deliverables, the regional launch and communication Plan  Continually collect hotel’s data/feedback to refresh by working together with GC project team. Support the line manager on regional multi-brand solutions from design to implement in GC hotels Closely collaborate with functions to understand business needs and develop corresponding multi-brand solutions projects Meeting arrangements,  documentation and cost analysis of projects as well as follow up with stakeholders on results  Follow the Hotel Ready Process for hotel communication during different project phase Effectively communicate and manage cross-functional team’s expectations to deliver results  Timely coordinate with global brand/Guest Shared Services and Mainstream Strategy team for global consistency and regional nuance integration  Partnership with Global Procurement on sourced vendors with clear briefing, good project management and communication skill, budget controlling, contract signing, payment following-up and branded guidelines development etc Draft and get standards approved by adhere to global stds governance process for multi-brand project deliverables  Education  Bachelor’s degree  Major in Business Management, Project Management, Tourism Management or equivalent  Technical Skills and Knowledge 5 years’ related experience in hotel/travel industry operation or an equivalent combination of work-related experience preferred In depth knowledge of hotel operations, including solid understanding of key metrics within the hotel industry. Proficiency in multiple disciplines/ processes related to the position Good interpersonal skills, communication & project management skills in organizing, planning and executing projects from conception through implementation. Fluency in verbal and written English and Mandarin Proficiency in PowerPoint and Excel

【岗位职责】 1、负责酒店前厅部的接待和管理工作（如：客人入住登记、行李搬运、总机服务、礼宾服务和宾客预订），为宾客提供独特的体验。 2、熟知前厅服务设施设备的功能，确保处于完好状态。 3、参与准备部门年度预算与财务计划。重点通过指定恰当的房价策略、推动员工积极性和管理库存房量，来监控预算和控制人力成本等各项费用。 4、进行有关的市场计划分析制定部门工作计划，完成工作报告。 5、使客房达到最高出租率，获取最佳的客房收入。 6、督导下属，计划并分配工作，为每个员工设定工作绩效目标。为员工提供教导、辅导并给予定期反馈，协助解决各种员工矛盾，提高团队成员的绩效。 7、对下属实施教育与培训，确保所有工作符合国家、各省市与地方的法律和安全法规，保证为他们配备完成工作所需的各种工具和设备。 8、确保员工获得与操作系统、安全、现金处理流程、服务和标准有关的恰当培训。 9、确保前台员工为宾客提供快捷、专业和个性化的服务，确保宾客抵达酒店时受到欢迎和问候，把握时间和宾客进行交流。以恰当的方式对宾客的投诉予以回应，通过与宾客建立良好的关系并获取反馈，不断提升宾客满意度。 10、对前台和公共区域进行例行检查，若发现任何问题马上采取行动。 11、核查账单指令和宾客信用情况，按酒店信用政策操作，确保以安全方式处理所有交易。 12、在紧急情况下担任酒店的主要联络人；同本地消防、警务、应急部门相关人员建立和维护良好的工作关系。 13、保持良好的客际关系，能独立有效地处理宾客投诉。 14、协助酒店与更高一级领导处理突发事件。 15、完成其它分配的任务。需要担任值班经理。 【岗位要求】 1、酒店管理或工商管理专业本科以上学历、三年以上前厅部经理工作经验，有在五星级酒店或高星级公寓工作经验。 2、英语对话流利，能简单日语的优先考虑。 3、熟练运用PMS系统和办公软件。 4、熟悉酒店前厅的经营管理工作，具有较强的工作责任感和敬业精神。 5、有较强的协调管理能力，具有一定的销售能力。 6、全面掌握前台收银方面的财务基础知识，能处理日常服务环节中所涉及到的财务方面的问题。

职责描述： 1. 采购管理 1.1. 协助上级总监制定公司采购战略； 1.2. 制定并完善采购部门的规章制度与工作规范、经上级审批后执行； 1.3. 根据经营计划制定物资采购计划与采购预算，保证采购物资满足公司经营活动的需要； 1.4. 深入调查资源市场，合理选择供应商； 1.5. 负责完成供应商的考核与维护工作，及时清理不合格供应商； 1.6. 监督并负责大批量订货业务的洽谈工作，监督采购合同的执行和落实情况； 1.7. 主持采购招标，合同评审工作，签订采购合同并监督执行情况，建立合同台账； 1.8. 整体负责采购进度控制，指导下属开展采购跟单工作，进行采购交期管理，确保物资的及时供应； 1.9. 合理控制采购价格，节省采购成本； 1.10.指导下属开展采购物资的质量检验； 1.11.负责采购物资质量事故的预防与处理工作，并定期编制采购报告呈上级领导审阅。 2. 完成领导安排的其他任务 任职要求： 1. 教育背景： 1.1. 学历：本科及以上； 1.2. 经济、管理相关专业。 2. 知识技能、专业证书： 2.1. 熟悉标书制作、采购合同拟定过程； 2.2. 熟悉采购计划制定工作； 2.3. 熟悉采购流程，对酒店行业较为熟悉； 2.4. 熟悉采购成本分析方法，能够确定科学的采购价格。 3. 工作经验： 3.1. 五年以上成本采购相关经验。

双休 缴纳五险 工作地点：西安市  具体情况面议  1、制定并实施公司人员培训、培养计划，做好人力资源开发与储备。 2、协助制定并实施公司薪酬、福利、绩效管理方案及推进落实。 3、负责公司行政管理和日常事务，做好各部门之间的综合协调，落实公司规章制度。 4、负责做好公司公文管理、法律事务管理、对外联络及接待、品牌建设与宣传、企业文化建设、内部控制体系建设等工作，为公司业务发展提供行政后勤保障工作。 5、负责对接相关政府部门，做好筹备工程协调管理，落实工程设备、工程施工等相关规定和报审，合理合法管理使用章印办理相关证件。 6、负责公司高管层会议组织及其他重大会议、活动的会务工作安排。 7、负责收集、整理公司内外的反馈信息，为公司发展提出合理化建议。 8、完成上级领导交办的其他事宜。 [岗位要求] 1、本科以上文化程度，具有行政方面工作经验，能熟悉掌握一门外语，有驾照。 2、有私企工作经验者优先。 3、掌握经营管理一般知识、法律事务、合同管理及相关工作要求和流程，熟悉行政管理知识。 4、掌握应用文撰写方法，懂得商务接待礼仪、礼节。 5、了解法规及有关经济法规和政策。 6、能处理一般的文件、函电和资料，具有较好的协调、接待工作能力。 7、有较好的文字组织能力，能撰写各类应用文稿及计划、总结、报告等。

职责描述:   日常行政工作：  1. 投诉管理：院区客户投诉案件跟进，如接收患者/客户的投诉信息、根据情况进行上报、案件调查，跟踪，反馈与客户沟通 2. 公共电子邮件帐户管理——处理收到的电子邮件，协助患者处理查询、投诉、安排预约，从相关部门和/或工作人员寻求帮助/信息  3. 部门临时安排的行政工作  VIP服务：  1. 热情接待并陪同VIP病患进行就诊，安排合理的就诊流程，处理就诊中遇到的各种问题，做好就诊后VIP病患的咨询服务和关系维护工作。  2. 与医护团队充分配合及沟通，协助医疗人员根据VIP病患的实际情况制定合理的治疗计划。  3. 对VIP病患信息进行详细登记、分类，建立数据报表。  4. 和外部专家建立良好的工作关系和联系。   患者支持服务：  1. 为来访者和病人提供语言协助服务和本院内各种服务信息的查询  2. 住院探访，送探访礼品及收集患者意见   任职要求:  1. 本科及以上学历，优先考虑临床护理、医疗管理或酒店服务相关专业。  2. 3年以上相关工作经验，熟练操作办公软件，英语口语或粤语能正常交流。  3. 具有良好的沟通与协调能力、良好的团队合作意识。  4. 具备良好的人际交往、社会活动能力及临场应变能力。  5. 对工作有激情、执着、敬业, 思维清晰、思路活跃。  6. 吃苦耐劳、工作态度积极，具有高度责任心与良好的职业道德。  7. 热爱医疗行业，认同和睦家医疗的文化理念和运营模式。

主要工作职责 ·       负责市场开发，增加并保留客源。 ·       建立并维护良好的客户关系以增加销售额。 ·       完成全程的销售流程，包括销售跟踪，现场勘查，价格谈判，合约准备与签定。 ·       服务客户，了解需求并尽量满足客户的要求。 ·       设计并参与各项销售活动来增强客户的关系。 ·       准备、分析负责销售报表。 ·       按时完成公司要求的销售相关系统的更新.   资质需求 ·       大学本科以上学历，可进行韩语/日语的日常沟通优先， ·       5年以上酒店/服务公寓销售工作经验。 ·       良好的人际沟通能力，能有效地进行内/外部沟通。 ·       较强的团队协作精神、组织及策划能力。 ·       熟悉EXCEL, WORD, ERP(ORACLE)系统。 ·       富有工作热情，能承受工作压力。

工作职责： 1、通过线上方式为VIP高净值客户提供产品咨询与服务请求办理，快速准确的了解客户服务需求，进行有效跟踪至闭环； 2、收集和传递客户意见和建议，受理客户的投诉和异议，与相关部门紧密配合，协调沟通解决方案直至客户满意； 3、维护客户关系，根据客户性格、消费和行为习惯提供差异化、个性化的服务并不断迭代，增加客户信任度和粘度，提供远程管家一站式服务； 4、主动对工作流程和产品问题进行反馈并提出改进建议。 任职要求： 1、5年以上线上或线下客服工作经验，具备全日制大专及以上学历； 2、有高端餐饮，酒店，旅游等行业背景优先，英语流利可作为工作语言优先考虑； 3、具备强烈的服务意识、良好的沟通协调能力、应变能力和主动学习的能力，性格开朗，乐于分享，品格优良，细心和严谨； 4、熟练使用常用办公软件，能独立操作线上系统，完成客户的维护及订单跟进。 5、有强烈的责任心和团队合作精神，服从工作安排，能承受工作压力，曾有高净值人士客服经验优先。

**岗位职责：** - 协调课程老师和项目负责人，以实现项目执行和落地。 - 在项目经理的指导下支持新项目的开发。 - 管理快闪课程、活动策划，并通过跨功能团队合作确保运营。 - 监督教师资格和培训协调工作。 - 与市场、公关和网络团队合作，发展推广机制。 - 参与营销和社交媒体内容的开发。 - 组织内部知识共享和团队建设活动。 - 根据需要为宾客关系团队提供支持，包括处理咨询和服务协助。 **关键任务：** - 推动按时和高质量的项目交付，并在紧急情况下安排备选方案。 - 管理后勤并协调快闪课程和活动。 - 确保从业者设备协调和宾客服务合作。 - 安排值班表、考勤报告和管理老师的费用。 - 翻译与项目相关的文件，以确保清晰和易访问性。 **岗位要求：** - 至少3年的工作经验，包括2年的协调员角色经验。 - 健康产业背景，如瑜伽或健身中心。 - 具有高度的个人诚信、对挑战的热情和对细节的关注。 - 强大的问题解决能力和专业的沟通能力。 - 英语流利。 - 学士学位。 **Job Responsibilities:** - Coordinate with full-time and part-time practitioners for program excellence and multi-disciplinary team development. - Support new program development under the program manager. - Manage pop-up classes, event planning, and ensure operational excellence through cross-functional collaboration. - Oversee teacher qualification and training coordination. - Develop promotion mechanisms in partnership with marketing, PR, and web teams. - Contribute to marketing and social media content development. - Organize internal knowledge sharing and team building activities. - Provide support to the Guest Relation Team as needed, including handling inquiries and service assistance. **Key Tasks:** - Drive on-time and quality program delivery, with backup arrangements in emergencies. - Manage logistics and coordinate pop-up classes and events. - Ensure practitioner equipment coordination and guest service collaboration. - Arrange duty rosters, attendance reporting, and manage part-time practitioner fees. - Translate program-related documents for clarity and accessibility. **Job Requirements:** - Minimum 3 years' work experience, including 2 years in a coordinator role. - Background in the wellness industry, such as yoga or fitness centers. - High personal integrity, passion for challenges, and attention to detail. - Strong problem-solving skills and professional communication abilities. - Fluency in English. - Bachelor’s degree.

**岗位职责：** - 协调课程老师和项目负责人，以实现项目执行和落地。 - 在项目经理的指导下支持新项目的开发。 - 管理快闪课程、活动策划，并通过跨功能团队合作确保运营。 - 监督教师资格和培训协调工作。 - 与市场、公关和网络团队合作，发展推广机制。 - 参与营销和社交媒体内容的开发。 - 组织内部知识共享和团队建设活动。 - 根据需要为宾客关系团队提供支持，包括处理咨询和服务协助。 **关键任务：** - 推动按时和高质量的项目交付，并在紧急情况下安排备选方案。 - 管理后勤并协调快闪课程和活动。 - 确保从业者设备协调和宾客服务合作。 - 安排值班表、考勤报告和管理老师的费用。 - 翻译与项目相关的文件，以确保清晰和易访问性。 **岗位要求：** - 至少3年的工作经验，包括2年的协调员角色经验。 - 健康产业背景，如瑜伽或健身中心。 - 具有高度的个人诚信、对挑战的热情和对细节的关注。 - 强大的问题解决能力和专业的沟通能力。 - 英语流利。 - 学士学位。 **Job Responsibilities:** - Coordinate with full-time and part-time practitioners for program excellence and multi-disciplinary team development. - Support new program development under the program manager. - Manage pop-up classes, event planning, and ensure operational excellence through cross-functional collaboration. - Oversee teacher qualification and training coordination. - Develop promotion mechanisms in partnership with marketing, PR, and web teams. - Contribute to marketing and social media content development. - Organize internal knowledge sharing and team building activities. - Provide support to the Guest Relation Team as needed, including handling inquiries and service assistance. **Key Tasks:** - Drive on-time and quality program delivery, with backup arrangements in emergencies. - Manage logistics and coordinate pop-up classes and events. - Ensure practitioner equipment coordination and guest service collaboration. - Arrange duty rosters, attendance reporting, and manage part-time practitioner fees. - Translate program-related documents for clarity and accessibility. **Job Requirements:** - Minimum 3 years' work experience, including 2 years in a coordinator role. - Background in the wellness industry, such as yoga or fitness centers. - High personal integrity, passion for challenges, and attention to detail. - Strong problem-solving skills and professional communication abilities. - Fluency in English. - Bachelor’s degree.

岗位职责: 1、负责业主国内(含香港)、海外物业的全面财务管理。 2、负责审核业主国内(含香港)财务管理报表，负责定期编制海外物业财务报表及财务分析报告。 3、负责审核业主物业各项付款，提出成本费用管理建议。 4、负责统筹业主物业资金调拨、银行账户余额管理、资金核对，确保资金管理安全。 5、协助物业资产盘点管理，审核资产盘点报告。 6、统筹物业年度费用预算编制，申核预算，监督日常预算执行情况。 7、负责物业财务审计与税务申报管理。 8、负责制定物业财务管理规程，监督财务政策执行情况。 9、负责缩制运营酒店的业主方财务报表、分析报告。 10、负责运营酒店的相关运营审计，并出具内部审计报告。 11、负责相关酒店的财务测算与分析。 专业素质: 1、具备较全面的财务管理知识,了解涉外税审与资金结算。 2、较强的财务分析、资产管理及财务规范化建设能力。 3、具备较强的管理技能、沟通技巧和协调能力。 4、具备良好的抗压能力，具备同时处理多业务的综合性工作。 5、具备良好的中文商务工作能力，能够使用英文处理日常商务工作。 通用素质: 1、具备较强的职业素养及保密意识。 2、品行正直忠诚、踏实勤奋。 3、抗压能力强、统筹协调能力强。 4、做事积极主动、效率高，执行力强、善于沟通。 任职条件: 1、本科及以上学历，中级会计师及以上职称。 2、有5年以上中型公司财务总监经验，有海外工作经验优先。 3、了解酒店管理系统、国内财务核算软件，国际品牌酒店业主财务工作不少于2年。

Youropportunity As the E-commerce manager, you will beresponsible for: · Mission 1: Explorebusiness opportunities on Douyin · Mission 2: Drive sales toincrease Club Med direct weight · Mission 3: Work closelywith internal and external stakeholders How you willcontribute Responsibility 1: Explorebusiness opportunities on Douyin - Knowledge on ecommerce channels to cooperate with platformpartner, and help to achieve Ecommerce target - Negotiate with partners to get good deals, eitherin commercial cost or other commercial policy - Closely work with KOLs to better drive awarenessand sales - Set strategy for channel, and have action plan torealize it and help sales. Responsibility 2: Operationmanagement on channel to drive sales - Proactively organize sales campaign, and getmarketing resources support from platform - Well organize daily live streaming to promote eachresort - Work closely with internal team to get competitiveproduct and marketing support and realize sales revenue - Manage TP team to ensure qualified delivery , likecampaign launch, product update, customer service, etc are well going. Responsibility 3: Data analysis - Collect market information/intelligence aboutcustomer, competitor, trend, localization, and as a support in daily joboptimization - Make use of internal data report to understandbetter of market and guests and help in daily job. - Coach and develop reports' capability in planningand review of projects. Who you are? ·Education: Bachelor orabove ·Experience: at least 3-5years working experience, marketing or ecommerce team with Fliggy, TikTok,Redbook experience is preferred; Hospitality industry or OTA working experiencewill be a plus. ·Knowledge: Good knowledgeon ecommerce, and online sales. ·Languages: Fluent Englishin all of spoken, listening and writing ·Others: 1. Ability to work independently with limiteddirection 2. Willingness to work in a fast-paced, flexibleenvironment 3. Has a mindset of accountability

【岗位职责】 1、为商务发展部总监提供专业、有力的支持，以达到战略目标。 2、实施并发展部门和酒店的政策。 3、同商务发展总监和收益经理一同制定市场推广战略和促销活动。 4、通过发展并实施销售市场推广策略达到收益目标。 5、根据外部环境可能对销售产生的因素，制定不同的方案。 6、根据市场变化趋势，寻找竞争优势，提高市场份额。 7、分析市场机会，制定具体目标，发展并有效实施策略和计划。 8、根据酒店的住房及会议情况，评估市场机遇，并协助其他部门（如：餐饮部，公关部等）宣传和推广促销活动。 9、评估、掌握市场动态和趋势。 10、制定销售目标，对于与实际完成销售任务的差额，如何采取补救措施。 11根据客户的需求，不时向客户更新酒店优惠政策。 12、针对特殊客户群体制定特殊的市场销售方案。 13、有效管理时间。 14、分配销售市场、划分客户类型。简而言之，把时间管理概念有效灌输给销售、宴会的同事。 15、维护客户关系，了解客户需求，掌握服务技能、销售沟通技能，做好客户反馈。 16、通过对酒店销售人员的培训、引导，提升住房率，给酒店带来收益。 17、通过对销售人员的培训、引导，制定相应的规则，使团队销售潜力发挥到最大，建立荣誉感，提升忠诚度。 18、与商务发展总监、总经理、部门经理和客户保持良好的沟通。 19、能够为客户呈现良好的酒店介绍及描述。 【岗位要求】 1、具备优秀的销售技能和技巧。 2、通过探讨和聆听，具备善于发掘客户需求的能力。 3、具备果断、自律的性格 4、具备高度的自信心，工作的热情和主动权。 5、擅长交际 6、擅长与不同的人打交道 7、懂得运用心里学技巧 8、具备销售的相关经验 9、酒店专业或相关经验的优先

主要职责： 根据公司的采购政策和程序管理所有采购订单。任何偏离政策的情况必须立即报告给总经理。 与供应商进行面谈，获取所需物品信息，并处理后续的通信和采购谈判。 确定供应商和价格，以确保最佳质量和价格。 根据成本、满足产品规格的能力、运营效率和质量、按要求及时交付的能力以及能够在当地采购货物以避免长时间交付的能力，公正地选择供应商。 建立并维护已批准供应商名单。 定期审查合同供应品，确保价格仍然具有竞争力。通过定期调查市场营销的价格列表，保持对类似产品的竞争对手了解。 确保与行政总厨、成本控制协调完成市场调查。 沟通与报告： 组织必要的程序，与部门负责人、总监、财务和总经理联络，减少最后一分钟订单的发生。就可能的采购流程和控制程序改进向管理层提出建议，这些改进将有助于实现良好的价值采购成本、安全库存水平等。 根据工作经验，建议运营团队为采购订单找到更好的解决方案。修改程序，平衡用户和财务需求。 工作要求： 至少5-10年类似职位的工作经验。 出色的普通话和英语沟通能力（口语和书面）。 以客户为中心，注重细节。 在压力下保持积极态度。 良好的人际和沟通技巧。 大专或本科学历 可考虑优秀现任采购副经理人选 Main Responsibilities: Manage all purchase orders in accordance with the company's purchasing policies and procedures. Any deviations from the policy must be immediately reported to the General Manager. Conduct face-to-face meetings with suppliers to gather information on required items and handle subsequent communications and procurement negotiations. Determine suppliers and pricing to ensure the best quality and cost. Select suppliers impartially based on cost, ability to meet product specifications, operational efficiency and quality, the ability to deliver on time as required, and the capability to source goods locally to avoid long delivery times. Establish and maintain a list of approved suppliers. Regularly review contract supplies to ensure prices remain competitive. Keep abreast of competitor pricing for similar products by regularly surveying marketing price lists. Ensure market surveys are completed in coordination with the Executive Chef and Cost Control. Communication and Reporting: Organize the necessary procedures, liaise with department heads, directors, finance, and the General Manager to reduce the incidence of last-minute orders. Suggest possible improvements in purchasing processes and control procedures to the management, which would contribute to achieving good value in purchasing costs and maintaining safe inventory levels. Based on work experience, recommend better solutions for purchase orders to the operations team. Modify procedures to balance user and financial needs. Job Requirements: A minimum of 5-10 years of relevant work experience in a similar position. Excellent communication skills in Mandarin and English (both spoken and written). Customer-focused and detail-oriented. Maintain a positive attitude under pressure. Good interpersonal and communication skills. A college or university degree. Consideration those outstanding Deputy Purchasing Managers as candidates.