优先考虑金华本地酒店销售工作经验并熟悉本地市场。参与销售提成计划。
MAJORRESPONSIBILIES 責任概要 :
Responsible in achieving Catering and Banquetsales objectives and revenue goals through active selling to increase volumeand profitability and to ensure highest guest satisfaction
通过主动销售以增强客户群和利润率体来完成宴会和餐饮的销和收益目标，同时确保客户最高的满意度。
SPECIFICDUTIES 工作任務 :
OPERATIONS操作
1. Preparationof the yearly department budget by using history & forecasting techniquesto develop an aggressive budget that reflects the achievable capabilities.
利用以往的经验和对未来的预测，准备部门的年预算报告，并发展一个具有可实现性的预算目标。
2. Accuratelyforecast business demands.
准确的预测未来的商业需求。
3. Toensure the efficient scheduling of management & associates.
合理的安排员工的工作时间表和管理计划表。
4. Toensure the awareness & enforcement of all Marriott S.O.P.’s & PropertyL.S.O.P.
熟知并执行所有万豪标准操作程序和当地酒店标准操作程序。
5. Enforceoperational Standards that are periodically reviewed & updated.
执行公司的规章制度，并定期回顾和加以革新。
6. Beresponsible for maintaining outlet safety and sanitation standards at alltimes.
保证部门的安全性，保持卫生设施的标准。
7. EnforceMarriott’s Principles of Hospitality at all times.
遵守万豪宾馆的员工行为准则。
8. Aboveall, to lead by example through a “hands on” approach to motivate ourassociates to excel.
综上所述，须以身作则，树立榜样，通过亲力亲为来激励其他员工的发展动力。
9. To ensure the highest standards of F&B businessprocesses are maintained.
确保和维持宴会和餐饮流程的最高标准。
10. To implement an effective selling strategy and ensurethis strategy is adhered to and understood at all levels.
落实一项有效地销售战略并确保这一战略的可理解性。
12. To manage the availability andco-ordination of the hotel function diary according to the hotel strategy.
根据酒店战略来管理及协调酒店宴会设施的可用性。
13. To assess and value all incoming businessin order to maximize both, rooms and banqueting
revenue.
对于所有生意进行评估以同时将客房和宴会的收益最大化。
14. To maximize rooms revenue by taking themost profitable piece of Conventions & Events
bookings.
采纳最盈利的会议和宴会预订以将酒店收益最大化。
15. To ensure that the hotel receives themaximum usage of all function space by evaluating and
selecting the most profitable piece ofbusiness for any specific function room.
确保在特定会议室使用时选择最盈利的生意以充分利用酒店的会议设施。
16. Supervises all F&B and events toensure highest guest satisfaction.
监督所有的餐饮收入以确保客户最高的满意度。
HUMAN RESOURCES人力资源
1. Developand implement management training plans for subordinate managers andsupervisors on a quarterly basis in conjunction with HRD.
以每季度为基准，与人事部门主管联系，开展和实施部门经理和管理人员的管理培训计划
2. Implementa departmental daily 15 minutes training program.
每日进行15分钟的职业培训课程
3. Beresponsible for the execution of all associate performance reviews in aprofessional and timely manner.
从专业的角度，及时的完成员工的工作表现评定工作。
4. Beresponsible for all aspects of associate management including hiring,discipline in conjunction with the F & B manager and Director of F & B.
负责员工的管理工作，包括：雇佣，处罚等事项。
5. Conductan effective monthly associate meeting with minutes and P&A forwarded tothe GM, F & B and HRD.
每月开一个简单有效的员工会议，并上报给经理，部门经理，和人事部主管。
6. Tosupervise the completion & critique of the wage progress report on a weeklybasis.
每周完成工资进度报告的评估。
7. Practice“open door” policy to all associates.
实行对每位员工“敞开大门”的政策。
ADMINISTRATIVE行政
1. Beresponsible for all accounting and billing procedures in the outlets.
负责部门的财务和支出费用。
2. Beresponsible for the accurate supervision of the associate time control andpayroll systems by working with Accounting and HR.
与财务和人力资源主管协作，共同负责员工的工作时间和工资系统的管理。
3. Periodicallyplan outside associates’ activity to promote teamwork.
安排在外部工作员工的活动事项，促进团队合作。
4. Promotepositive inter-departmental relations through candid communication andcooperation.
各部门之间彼此坦诚沟通和合作，构建良好的部门关系。
5. Respondto guest inquiries or concerns within 24 hours in what is deemed theappropriate manner.
24小时内答复和解决顾客的问题和忧虑，此时断为最佳的处理时机。
6. Performany reasonable request made of management which is not life threatening oragainst the law.
在不涉及生命威胁，不违反法律的情况下，可以相应的执行能改善管理的合理要求。
MARKETING市场
1. Be aware of allMarriott Guest Incentive programs and the correct accounting procedurespertaining to them.
知道所有万豪客户激励项目并了解相关的顾客结账方式。
2. Develop& execute plans and actions for the marketing of the outlet.
开展和完成该部门做出的市场计划。
3. Beaware of competitors in the market & complete a competition analysis on aquarterly basis.
了解市场中的竞争对手，并完成每季度的竞争对手分析数据。
JOB SPECIFICATION職位要求 :
Profile of Competency
工作能力
l 4
years related experience, including supervisory experience, or an equivalent
combination of education and experience
4年相关工作经历，包括管理经验，或与此相当的教育和相关工作经验结合的背景
l Leadership Skills
具有领导能力
l Strong sense of principle, professional
management ability, a good team spirit of collaboration, excellent
interpersonal skills, honest and reliable, Decency
具有较强的工作责任心和学习能力、良好的团队合作意识
l Have a strong sense of responsibility and
learning ability, a good team spirit of collaboration
具有较强的工作责任心和学习能力、良好的团队合作意识
l
Problem solving, reasoning, motivating,
organizational and training abilities.
具有解决问题，推理，号召，组织和培训能力
l Good writing skills
具有良好的写作技能
Language
语言能力
l
Demonstrated excellent communication skills in English and
Mandarin.
良好的英语和中文表达能力
Education
教育
l Minimum vocational school.
大专以上学历
