About Four Seasons Hotel Hangzhou At West Lake
Pagoda-style pavilions rise amidst exquisite gardens and ponds. With personalized hospitality, Four Seasons provides an unrivalled experience of China’s timeless beauty. Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been awarded the great honor of a five- star hotel in Forbes Travel Guide 2016 to 2022. As the ancient saying goes, “In the universe, there is heaven; on earth, there is Hangzhou.” Set along the banks of the fabled West Lake, our hotel is a tranquil enclave woven with ponds, courtyards surrounding picturesque Chinese gardens, willow trees and mist-covered lagoons. Wake to views of mountain peaks, ancient temples rising from the greenery or the very waters that have enchanted poets, explorers and emperors for centuries. Start with a cup of Longjing tea in our Lobby Lounge before picking up your bicycles and heading out to explore the city, then come back for a soothing treatment in our chinoiserie-filled Spa, followed by dinner in one of Jin Sha’s private-dining rooms.
About the role:
To assist People and Culture Manager with the direction of all aspects of the People and Culture division including employee recruitment and retention, employee activities, employee communication, employee movement (Promotion/Transfer), employee relationship, etc.
This role is part of the People and Culture department, reporting to the People and Culture Manager.
What you will do:
Responsible for new hires’ check-in formalities, e.g. prepare welcome kit; prepare offer letter and labor contract; check-in new hires in PSB/Platinum/Workday system, etc.
Assist to plan and organize all employee activities include annual party, family day, sport day, talent show, etc.
Responsible for tracing and celebrating employees’ anniversary
Assist with maintenance of employee facilities, perform the daily walk through with other P&C team members and give feedback to P&C manager.
Responsible for new hires’ check-in formalities, e.g. prepare welcome kit; prepare offer letter and labor contract; check-in new hires in PSB/Platinum/Workday system, etc.
Ensure the People and Culture information (P&Ps, business decisions, activities, new programs) are communicated to employee accurately and consistently
What you bring:
A minimum of one year of administrative experience, preferably in a hospitality or restaurant related field or other equivalent experience is required.
Good knowledge of hotel fire, life-safety systems and equipment
Exert security-protecting ability by using one’s own suit.
Being calm and patient and being of service passion. Team player. Being fair and responsible. Be passion and love working
What we offer:
Competitive Salary, wages and benefits
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Employee service awards
Employee activities
Schedule & Hours:
This is a full-time position
The working hours will primarily be early mornings and days, during weekdays and weekends.
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