1.保持现有客户并发展新的客户,同客户保持良好的商业关系,确认所有的预定单被准确无误地在销售部与预订部之间进行沟通并生效。
Maintain existing business and develop new accounts, maintain good business relationship with all producers, make sure all reservation are correctly instructed for effective communication between sales and reservation operation.
2.针对团队,散客,开展电话销售、访问、邮寄等销售活动。
Conduct sales campaign by direct sales call / visits/mailing for group and FIT business from all sources for bookings and leads.
3.控制通讯名录并保证不断更新, 完成每周的宴请和拜访计划。
Control mailing list and ensure it updated constantly, complete weekly entertainment and weekly activities plan.
4.协助销售总监完成每年销售计划。
Assist the sales director to complete the annual sales plan.
5.熟悉饭店电脑及数据系统的运作和应用程序。
To familiar with the operation and application of the hotel's computer / data processing system.
Provide excellent service at all times to all of our guests
向所有客人提供卓越的服务
Managing day to day operations
管理餐厅日常的运作
Supervise the maintenance and cleanliness of the restaurant at all times
监督餐厅的维护和清洁
Excellent knowledge of food and beverage, including being able to service and sell the product
全面的餐饮知识,包括服务和介绍产品
Assist manager with scheduling, recruitment and interviewing for new colleagues.
协助经理做好日常管理,招聘和对新员工的面试。
Assist manager with colleagues training and development
协助经理做好员工的培训和发展
Assist manager with conducting of daily communication meeting with staff prior to shift
协助经理执行每天对员工的会议沟通
To visit all of our guest tables during or after their visit, to ensure satisfaction
和每一位到来的客人建立联系 确保客人满意度
Follow all hotel policies and procedures as stated in hotel colleague handbook
遵守酒店的所有程序和规章制度
Attend weekly and monthly Food & Beverage meeting
出席每日,每月的餐饮部会议
Communicate all group information/changes to existing information to appropriate
hotel colleagues in an accurate and timely manner
团队保持沟通顺畅
Has strong sense of responsibility for financial goals set forth by the company
账务方面具备强烈责任感
Provide excellent service at all times to
all of our guests
向所有客人提供卓越的服务
Managing day to day operations
管理餐厅日常的运作
Supervise the maintenance and cleanliness
of the restaurant at all times
监督餐厅的维护和清洁
Excellent knowledge of food and beverage,
including being able to service and sell the product
全面的餐饮知识,包括服务和介绍产品
Assist manager with scheduling,
recruitment and interviewing for new colleagues.
协助经理做好日常管理,招聘和对新员工的面试。
Assist manager with colleagues training
and development
协助经理做好员工的培训和发展
Assist manager with conducting of daily
communication meeting with staff prior to shift
协助经理执行每天对员工的会议沟通
To visit all of our guest tables during or
after their visit, to ensure satisfaction
和每一位到来的客人建立联系 确保客人满意度
Follow all hotel policies and
procedures as stated in hotel colleague handbook
遵守酒店的所有程序和规章制度
Attend weekly and monthly Food &
Beverage meeting
出席每日,每月的餐饮部会议
Communicate all group information/changes
to existing information to appropriate
hotel colleagues in an accurate and timely manner
团队保持沟通顺畅
Has strong sense of responsibility for
financial goals set forth by the company
账务方面具备强烈责任感
【岗位职责】
与既有的客户和潜在的客户及合作伙伴保持密切的联系
Active distribution of product information and creates awareness in the markets and business segments or responsibility
高效认知和掌握销售线索
Identifies and handles sales leads effectively and efficiently
代表酒店参加国际及国内的销售活动
Represents the hotel and participates in domestic and international sales activities
发挥创造力,为酒店的产品及部门做出应有的贡献
Creative contribution to product and sales development
仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标
Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews
在所负责的市场区域内,监视和报告市场及竞争者的情况
Monitors and reports on market and competition within own market segment
准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进
Prepares and updates customer management reports and ensures all nece
【岗位要求】
1、具备领导才能,了解所负责部门对各职位的责任
2、掌握使用互联网及其它主要电脑系统的知识
3、掌握应用销售及前台的电脑系统
4、了解商务旅游、旅游业国际市场,会议旅游及餐饮销售
5、能够掌握和理解市场和竞争
6、必须具备良好的中,英文读写能力
7、良好的电脑技能,至少会使用微软2003或以上操作系统、微软办公软件2003或更高版本、互联网及其它的流行出版软件
8、良好的人际交往和沟通技巧
9、独立工作和团队工作的能力
10、3年以上销售与市场推广方面的经验。