Duties and Responsibilities工作职责
· Posses a complete knowledge of washing, spotting, starching, dry-cleaning and pressing techniques
· 全面掌握湿洗、去渍、上浆、干洗和熨烫的技能。
· Ensure that all items laundered and dry cleaned within the hotel’s laundry are finished to the highest standard achievable and returned to the guests or staff in immaculate condition
· 确保酒店洗衣房的湿洗和干洗服务均达到最高标准，所洗衣物均整洁的返还至客人或员工。
· Organize movement of dirty and clean laundry and of guest valet service
· 组织洗前和洗后的衣物的运送和上门送衣服务。
· Ensure all damaged linen and uniforms are sent to the uniform room for repairs or discarding
· 保证所有破损的布草和制服均被送至制服房修补或丢弃。
· Control and record chemical consumption and reorder as required
· 控制并记录洗衣粉消耗情况并按要求订货。
· Assist in maintaining records of stock and equipment
· 协助保管库存和设备记录。
· Supervise all employees with the Laundry Department
· 监督洗衣部的所有员工。
· Ensure an accurate valet delivery
· 确保上门送衣服务的准确性。
· Ensure daily production records for linen and uniforms are maintained
· 对每日所洗的布草和制服的数量进行记录。
· Ensures that regular preventive maintenance is carried out and reduce downtime with proper coordination with the maintenance department
· 与维修部合作，进行定期的预防性维修工作并减少机器的故障停机时间 。
· Works with Superior and Human Resources on manpower planning and management needs
· 与上级领导和人力资源部一起进行人力规划和管理需求。
· Works with Superior Director of Finance in the preparation and management of the Department’s budget.
· 与上级领导和财务总监一起编制和管理部门预算。
QUALIFICATIONS AND REQUIREMENTS任职要求
Required Skills –技能要求
· Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
· 拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
· Good writing skills
· 具有良好写作技能
· Proficient in the use of Microsoft Office
· 熟练使用微软办公软件
· Problem solving, reasoning, motivating, organizational and training abilities
· 具有解决问题，推理，号召，组织和培训能力
· Strong Leadership skills in managing teams
· 在管理队伍中有很强的领导技能
Qualifications –学历
· Diploma in Hotel Administration, Hotel Management or equivalent
· 具有酒店行政管理，酒店管理或相关的大专学历。
Experience –经验
· 4 years housekeeping / laundry experience preferably in a hotel of similar size and complexity and including supervisory experience.
· 最好拥有在相似规模酒店4年客房或洗衣房工作经验，包括的管理经验。
· Type and level of experience required may vary slightly based on size and complexity of operation
· 经验类型和程度的要求可能因运营规模和复杂性而略有不同。
