PRINCIPALRESPONSIBILITIES 主要职责
1. Assume responsibility of daily operations in assigned outlet to ensurea smooth running, profitable operation within the framework of the hotel.
负责餐厅日常的营运，保证餐厅营运顺畅，使酒店的运营处在一个收益的框架上。
2. Actively support the Quality Improvement Process.
积极改进服务质量。
3. Assist in working toward positive financial results.
积极协助上级，完成良好的收益。
4. Assist in ensuring that scheduling functions are performed accuratelyand on a timely basis.
协助确保每个时间段的工作准确地完成。
5. Assist in maintaining a highly motivated and well-trained staff.
协助上级培训一个高度热情和训练有素的同事。
OPERATIONS运营
1. Open and close shift in accordance with the manager checklist.
遵照上级的安排表来开始和结束一天的营运。
2. Initiate aggressive guest interaction through seeking and solicitingfeedback from guests.
与客人进行积极的互动和交流，征求他/她们的反馈意见。
3. Train, maintain and enforce all Cordis service standards in the outlet.
在餐厅中，培训、维持和执行所有康得思酒店的服务标准。
4. Enforce the Cordis standardized drink recipe and presentation guidelines to ensureconsistent quality beverage to our guests in accordance with the Bar Guide.
执行康得思酒店规范的饮料配方，以确保给客人提供的饮料具有一贯的品质。
5. Properly execute revenue and check control procedures on shift.
严格执行收入和账单的操作程序。
6. Handle daily colleague relations (i.e. scheduling, time adjustments).
处理日常同事的协作关系（例如，班次调整）
7. Maintain a safe & sanitary work environment for all colleague &guests.
为所有的同事和客人，建立一个安全及卫生的工作环境。
8. Gather and implement all proper tools for running shifts (i.e.schedules, rotationplans, reservations, andchecks).
为餐厅营运提供尽可能的帮助（例如，工作时间表，工作安排，预定）
9. Find solutions for problems such as call outs, last minute bookings, orany other daily problems that may arise.
找到可能发生的问题的解决方法。（如电话服务，最后一分钟的预定，或其他每天
可能发生的问题）
10. Be on the floor during the shift and assist servers or hostess toensure guests are satisfied.
在餐厅营运时，确保在各自的岗位上，协助服务员或领位员，使客人满意。
11. Ensure that only a quality product is served.
确保所提供的食品和饮料有质量保证。
12. Ensure all side work is done on a daily basis.
确保完成每天的工作。
13. Maintain proper colleague uniform standards.
保持同事按标准穿着制服。
14. Manage an effective repair and maintenance program through the use ofwork orders, inspections, etc.
通过工作分配和突击检查，建立起一个有效的工程维护及保养程序。
15. Understand & teach empowerment principles to ensure guestsatisfaction.
理解和指导授权原则，以确保客人的满意度。
16. Exercise station rotation to ensure stations are distributed fairly.
运用岗位的轮换制，来确保工作安排的合理性。
17. Above all, to lead by example through a “hands on” approach to motivateour colleagues to excel.
综上所述，要以身作则，为同事树立起良好的榜样，激励同事的工作热情。
