岗位职责 1. 在整个工作过程中，始终保持高度的客户服务意识； 2. 以积极的态度处理客人的投诉及建议，并把必要的信息反馈给餐饮部经理； 3. 当餐厅，酒吧，宴会厅繁忙的时候提供必要的帮助； 4. 熟悉部门服务标准； 5. 制定每位员工的排班表及工作安排；（考虑内部活动，客人入住率，特殊活动及产品促销等） 6. 有效的与前台及团队领队协调，尽可能的增加餐厅生意，与领队保持直接联系； 7. 分配、指派、组织授权餐厅日常的经营工作； 8. 与厨房的员工建立良好的沟通渠道； 9. 协助餐饮部经理及行政总厨根据餐饮发展趋势，适当需求及销售情况进行餐厅菜单的修改； 10. 制定团队及成员的目标； 11. 寻找机会增加酒店及部门的收入； 12. 协助餐饮部经理，准备促销活动宣传册； 13. 在盈利预算的基础上对餐厅的财务进行管理； 14. 制定部门休假计划； 15. 完成上级交办的其他工作。 任职要求 1. 高中及以上学历，五年以上酒店的相关管理经验； 2. 精通计算机程序，有数理知识； 3. 具有较强的团队精神，通过合作及对同事工作的支持达到团队的共同目标； 4. 强壮的领导和人员管理技能，附加培训技能； 5. 有一定的英语读、说、写能力； 6. 能有效抗压并有效处理业务繁忙时的工作。

岗位职责 1、主要负责酒店的旅游团队销售工作，做好产品推介，达成协议合作； 2、维护好所负责市场内已有的合作销售渠道，解决需求及痛点问题，优化双方合作细节及效率； 3、致力拓展新渠道，努力提高酒店入住率，确保每月业绩目标达成； 4、为所负责市场做好市场及竞争对手的调研分析及预测，策划营销计划并执行实施。 任职要求： 1、高中及以上学历； 2、2年以上酒店团队销售经验优先； 3、有较强服务意识和较强市场分析能力，有丰富的市场营销策划经验，熟悉行业市场发展现状； 4、具有优秀的营销技巧，较强的市场策划能力和运作能力，能积极面对工作挑战。 薪资：底薪（6.5-7.5K）+提成，根据个人业绩表现，月平均工资可达10000-15000，上不封顶。

Professional, welcoming and sales oriented F&B service. Assigned areas of responsibilities in any F&B outlet according todirection from management. Responsible of serving food and beverage efficiently and in a courteousmanner. Maintaining excellent grooming standards at all times following VikingOcean guidelines. Learns and uses appropriate food and wine terminology and pronunciation toenhance the guest's dining experience. Becomes familiar with menu descriptions and wine listsin order to discuss items appropriately with guests. Fully knowledgeable of Vikings food & beverage offerings. Presents both food and beverage menus to guests, suggests dinner courses,appropriate wines and answers questions regarding menu and wine selections. Relays order using MXP ordering software to galley as required and servescourses from galley and beverages from various locations following company safealcohol serving policies. Taking care of restaurant reservation when instructed. Cleaning and polishing equipment, glassware and flatware Responsible to follow direction from Managers, Supervisor and maintainingall Viking Ocean Standards. Establishing effective employee relations and maintain the highest levelof professionalism, ethics, and positive attitude towards all guest andemployees Prepare and performs all F&B activities (i.e. cocktail parties, TeaTime, Café Lunch) and special events asassigned. Tallying any sales transactions and correctly follow any accountingprocedures. Cleaning of working areas in accordance with PH and company rules andstandards. Separation and disposal of waste / garbage Conducting stock takes and inventory according to company procedures. Assistance in other departments upon instruction from supervisors asrequired. Following all applicable company standards and PH rules. Keeping and storing of any assigned inventory stock in accordance with setpar-levels following safety and sanitation rules and regulations. Active participation in onboard training programs. Embarkation duty as directed, including luggage assistance, guestescorting and any other related duty. Participation in loading as required and on direction of supervisors. Additional duties, not mentioned here, will be expected as per managementrequest.

•Professional, welcoming and sales orientated F&B service •Assignment in restaurant (station of approx. 25 to 30 guests) and bar •(including coffee station and sundeck) •Restaurant and bar setup following instructions from supervisor •Preparation and operation of F&B activities (cocktail parties, Tea time, Café lunch) and special events •Correct handling of all products, materials and equipment (glasses, cutleries and crockeries etc.) •Tallying of sales transactions •Cleaning of service working areas in accordance with HACCP rules •Conduction of stock takes; inventory according to company procedures •Preparation of opening and closing ships at start and end of season •Assistance in other departments upon instruction from supervisors (if required) •Performance according to company standards and HACCP rules •Correct storage of stock; establishing of par levels •Active participation in onboard training programs •Luggage duty on embarkation and disembarkation day •Participation in loadings

•Professional, welcoming and sales orientated Food & Beverage service •Assignment in restaurant (station of approx. 25 to 30 guests) and bar (including coffee station and sundeck) •Serving drinks in accordance with company standards •Assistance in preparing cocktails in accordance with the company standards •Restaurant and bar setup following instructions from supervisor •Preparation and operation of Food & Beverage activities (cocktail parties, Tea Time, Café Lunch) and special events •Correct handling of all products, materials and equipment (glasses, cutleries and crockeries etc.) •Tallying of sales transactions •Cleaning of service working areas in accordance with HACCP rules •Conduction of stock takes; inventory according to company procedures •Preparation of opening and closing ships at start and end of season •Assistance in other departments upon instruction from supervisors (if required) •Performance according to company standards and HACCP rules •Correct storage of stock; establishing of par levels •Active participation in onboard training programs •Luggage duty on embarkation and disembarkation day •Participation in loadings

•Daily cleaning of approximately 18 staterooms •Cleaning of public areas, toilets and reception area according to requirements •Correct handling of guest laundry •Control and distribution of externally cleaned laundry and uniforms •Correct and careful handling of all cleaning products, materials and housekeeping equipment •Rotating laundry duty incl. washing, ironing and folding activities •Distribution of daily programs, gift orders and turndown services in allocated staterooms •Welcoming and escorting guests to their staterooms on embarkation day •Checking and reporting technical defects of staterooms to the supervisor / reception •Luggage duty on embarkation and disembarkation day •Conduction of stock takes; inventory according to company procedures •Preparation of opening and closing ships at start and end of season •Assistance in other departments upon instruction from supervisors (if required) •Performance according to company standards and HACCP rules •Participation in loadings •Correct storage of stock; establishing of par levels •Active participation in onboard training programs

岗位职责 1.全面负责宴会和会议，展示会等的推销、预订工作； 2.制定宴会销售的市场推销计划、简历并完善宴会销售部工作程序和标准，制定宴会销售部规章制度并指挥实施； 3.参加酒店管理人员会议、完成上传下达工作； 4.安排布置并督导下属人员的正常工作； 5.建立改善宴会日记、客户合同存档、宴会订单和预报单的存档记录，使之成为有效的工作程序和管理手段； 6.与餐饮部总监和行政总厨沟通协调，共同议定宴会菜单及价格； 7.与其他部门沟通、协调、密切配合； 8.定期对下属进行绩效评估，按奖惩制度实施奖惩，并加强对员工的培训工作、提高员工素质。 岗位要求 1.具有酒店宴会销售岗位工作经验，特别是包厢宴会的销售，能结合行业特点开展整体市场营销工作，有一定的客户积累，团队合作精神； 2.对高档宴会的组织及执行有丰富的经验； 3.具有较强的管理能力、判断和决策能力、人际沟通协调能力、计划与执行能力； 4.工作细致、严谨，并具有战略前瞻性思维。

1.具有奢华酒店工作经验，公司协议客户，熟悉外滩市场，有现有客户资源优先。 2.高度责任感，高效认知和掌握市场线索。 3.推动客房入住率上升，提升业务量。 4.开发新客户，积极执行各项销售策略与目标。 5.提升酒店品牌在本地知名度。 6.必须具有良好的中英文交流及写作能力

我们正在招聘一位经验丰富的酒吧运营经理，负责全面管理我们的酒吧运营。理想的候选人应具备出色的领导能力和市场洞察力，能够创造销售业绩并优化客户体验。 1. 店面运营管理 - 日常运营第一负责人，对营业目标和客户服消费体验总责任。 - 制定并执行标准操作程序，以提高服务质量和运营效率， 提升客户消费体验。 2. 销售 - 制定并实施销售策略，实现公司规定的销售目标和利润增长。 - 分析销售数据，识别趋势和机会，提出改进建议。 - 管理预算，控制成本，确保财务健康。 3. 市场营销 - 制定和执行市场营销计划，提升品牌知名度和客户忠诚度。 - 利用社交媒体和其他渠道进行推广，吸引新客户。 - 组织活动和促销活动，增加客流量和销售额。 4. 团队管理 - 招聘、培训和管理酒吧团队，激励员工提升工作表现。 - 进行定期绩效评估，提供反馈和职业发展建议。 - 促进团队合作，营造积极的工作氛围，增强员工凝聚力。 任职要求： - 酒店，酒吧或餐饮行业相关工作经验，熟悉酒类产品，至少4年以上管理经验。 - 强烈的商业意识和市场敏锐度，能够制定有效的销售和营销策略。 - 具有带领团队创造良好业绩的实战经验。 - 优秀的沟通和人际交往能力，能够有效管理多元化团队，并融入团队 - 具有目标意识，交付的工作执行到位， 不打折扣。 运营经理个人收入与业绩强挂钩，包含工资和绩效奖金两部分。 带领团队达成的绩效越高， 奖金越高。 能者多得。 如果您对这个职位感兴趣，并且符合上述要求，请将您的简历发送至我们的招聘邮箱。我们期待与您共同打造卓越的酒吧体验！

*急招昆山店前厅经理 【岗位职责】 1. 带领前厅团队为顾客提供美好的就餐体验； 2. 完成前厅部的员工招聘、培训、晋升、亲情化工作； 3. 完成前厅部日常管理工作； 4. 和 厨师长 做好工作沟通与配合； 5. 完全服从与配合店长完成门店经营目标. 【岗位要求】 1、在所有方面的经验,餐饮运营和现代管理原则。 2、至少5-8年餐饮运营经验。 3、在一家餐厅至少3年相似职位。 4、较好运营和管理能力。 5、形象好。 6、有上进心。 7、和各层次员工很好沟通能力、监督和激励员工。

Manages all conferences,events and staff on a daily basis. As a department head, directs andworks with the Banquete, Kitchen, Room and Sales Department to successfullyexecute all events. Strives to continually improve guest and associatesatisfaction and maximize the financial performance in areas of responsibility. 根据每日宴会活动计划，负责管理所有宴会活动。作为会议宴会部门领导，与宴会厅，厨房及销售部同事密切合作，成功完成所有宴会会议活动。力求不断提高客人及员工的满意度并超出预算指标。