§Education
教育背景
:
Minimum of College Certificate, technical course in F&B management, Minimum 3 years full time course. Bachelor degree preferred.
大学学历,最低三年餐饮专业管理课程的学士学位。
§Experience
工作经验
:
Experience in 5 star hotel restaurant for 5 years at least. Experience in similar position for a minimum 2 years, in another 5 Star Hotel or independent restaurant with similar standards.
最低五年的相同职位工作经验并与其他酒店或独立餐厅的水准和服务标准相似一致。
§Talent and key competencies:
关键资格及才能
Job Knowledge / Skill:
工作知识、技能
§
· Proficient in written and spoken English;
· 精通英文书写和会话
· Good Computer knowledge and ability to use a variety of software packages 精通办公室文档软件
· Communication Skill,
· 沟通技巧
§
· Good interpersonal skills with outgoing personality, exhibit self confidence 性格外向的人际关系技巧,表现自信
· Strong leadership skills & good training skills
强势的领导力和好的培训技巧
· Adaptability / Flexibility
· 适应性、灵活性
· Verbal and listening skills
· 口头和聆听技巧
· W Look: appear confident, well groomed and dressed in a smart casual manner
§ W 形象:表现自信、完美梳妆、穿着得体大方具有时尚感
· W Personality: warm, welcoming, smiling and pleasant. Act with integrity
§ W 个性:亲近、热情、微笑及令人愉悦
Create team focus
创建团队凝聚力
§
§ Build relationships
§ 建立关系
§ Facilitate open communication
§ 便利开放的沟通方式
§ Foster teamwork
团队培养者
§ Promote team diversity
§ 提升团队多元化
§ Customer service orientation
§ 熟悉对客服务
Lead people development
指引员工发展
§
§ Attract, develop and retain talent
§ 吸引,发展和保留人才
§ Inspire trust
§ 激励互信
§ Champion organisational learning
§ 团体学习的维护者
§ Lead by example
以身作则
Build competitive advantage
建立竞争优势
§
§ Create strategic alignment
§ 建立战略联盟
§ Drive business results
§ 驱使经营成果
§ Foster customer focus
§ 顾客需求的预测者
§ Commit to quality
§ 对质量做出承诺
Create high performance culture
创造出高精确性的文化修养
§
§ Execute effectively
§ 有效执行
§ Motivate & inspire others
§ 激发和鼓舞身边的人
§ Take ownership
§ 体现主人翁精神
§ Results oriented
§ 成果导向
Lead change and innovation
引领变更和创新
§
§ Build support for change
§ 为改变而建立支持
§ Drive continuous improvement
§ 驱使持续改进
§ Leverage technology
§ 促使技术改变
§ Share best practices
分享最优方法
§ Influence others
影响他人
Technical / functional skills
专业知识、实用技巧
§
§ Thorough and practical knowledge of service terminology and of various international service techniques including mise en place
彻底地和实际的明白服务专业用语并了解各种不同国际的服务技能包括备餐工作
§ Knowledge of kitchen terminology, including ingredients and methods of preparation 了解厨房专业用语,包括原料和烹饪方法
§ Operational knowledge of restaurant equipment’s
餐厅运营设备的专业知识
§ Stamina to work long hours
§ 长时间工作