Primary Responsibilities 主要职责
· Reporting to the Fitness Center supervisor, consistently offer professional, friendly and engaging service.
· To perform reception duties and ensure all the swimming pool area facilities are maintained in the best working and hygienic condition.
· Always pay attention to the safety of swimming guests, ensuring guest satisfaction at all times.
· Use appropriate rescue techniques if observing swimmers in need of assistance.
· Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the Fitness Center facility.
· To maintain the cleanliness of pool area, pick up any trash and place into the garbage bin.
· 直接向健身主管汇报工作,始终提供专业、友好和有魅力的服务。
· 负责接待客人,保证所有的泳池区域设备运作正常及干净清洁。
· 随时关注泳池游泳客人的安全,保证客人满意。
· 当观察到游泳者需要协助时,使用正确的救生技巧进行救助。
· 时刻注意泳池区是否有安全隐患或是不安全的行为和溺水者,向主管或经理报备顾客有可能发生的危险情况。
· 保持游泳池区域干净,将垃圾投放到垃圾桶内。
Knowledge and Experience 知识和经验
· Proficient in Mandarin (verbal and written).
· Must have the national occupational qualification certification - swimming life-saving certificate.
· Must have the national occupational qualification certification - Certificate for Red Cross for First Aider/CPR.
· At least 1-year experience in 5-star international hotel, be comfortable communicating with others.
· Ability to operates the swim pool equipment, Ability to work under pressure and deal with stressful situations during busy period.
· 普通话说写能力流利。
· 必须持有国家职业资格认证的游泳救生证。
· 必须持有国家职业资格认证的红十字救护员证书/心肺复苏。
· 至少一年国际五星级酒店工作经验,拥有很好的沟通能力。
· 熟练掌握使用泳池设备,面对大量工作时,能承受工作压力,能处理紧急情况。