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  • 上海-金山区 | 2年以上 | 大专
    其他 | 1000-2000人
    • 投递简历
    1. 工作范围 作为值班经理,您将负责以最高标准执行以下任务: - 确保宾客满意度为工作的首要任务。 - 监控大堂秩序并根据运营需求分配团队成员。 - 通过分享创新的想法和改进建议为酒店和团队做出贡献,提供高质量的服务和客户关怀。 - 负责新团队成员的顺利入职和培训,确保他们按照标准接受培训并能胜任工作,明确工作要求。 - 为客人创造温暖的到达体验,确保他们可以感受到LLSHR 的热情欢迎。 - 确保客人被引导至他们的房间,解释酒店设施和房间功能,并及时送达行李。 - 迅速有效地处理投诉,采取必要措施并在需要时寻求帮助。 - 跟进客人以确保对问题解决的满意度。 - 作为VIP客人的第一个接触点和联络人,确保他们得到个性化的待遇。 - 根据客人的预订、偏好和备注分配房间,保持系统化和以销售为导向的房间库存管理方法。 - 确保客人资料和信息严格遵守公安局出入境和治安支队的各项规定,详细准确的登记客人的护照,身份证和其他通行证。 - 确保前台与其他运营部门(特别是客房部、餐饮部和财务部)之间的沟通协调与合作。 - 维护酒店系统,确保信息和数据的准确性,操作简便且有条理。 - 确保前台设备和系统处于正常工作状态,并保持该区域的整洁有序。 - 有效传递信息,确保所有必要的细节传达给相关人员,完成待办事项并确认客人满意度。 - 进行每日简报、交接班,参加会议并有效地向团队成员传达信息。 - 确保前厅经理了解并掌握运营问题的最新情况。 - 确保前台的日常功能得以完成,包括但不限于前台检查表、跟踪报告、信用限额检查、在线备份、房间分配、丢失接口、城市账目、费率差异和登记卡。 - 遵守健康与安全紧急管理灾难手册、消防程序和法规。 - 遵守酒店的安全和紧急政策和程序。 - 管理层保留单方面更改此职位描述的权利,且无需提前通知。 2. 领导能力 - 作为酒店管理层代表处理临时事务,在前厅部经理不在岗时代为履行职责。 - 负责整体酒店NPS。 - 唯一有权作为服务补救并根据授权指导原则进行相应工作。 - 维护团队成员的纪律,确保按照团队成员手册、中国劳动法和人力资源指南的一致性。 - 及时完成前厅经理分配的额外项目/任务。 - 管理前厅团队,解决客人问题,并通过谨慎和判断力实施解决方案。 - 通过以身作则和利用经验丰富且一致的管理实践领导和激励团队成员。 - 值班经理是酒店应急响应团队的关键联系人和负责人。 - 作为团队成员的教练和导师,加强标准和期望,并激励团队成员努力达到既定目标。 3. 培训 - 积极参与团队培训,促进正式培训课程和在职培训,以确保所有团队成员达到相同标准。 - 参加并参与前厅部的每月经理会议。 - 参加每周OTA会议,确保达成目标分数并讨论客人反馈。 4. 技术安全 - 记录所有“安全与安心”报告。 - 确保客人的机密信息被私密存档,并且不会与未经乐高乐园授权的第三方供应商共享。 5. 健康与安全 -在默林集团,我们坚信HSS(健康、安全和安保)是每一位员工的共同责任。因此,我们每位员工都始终承担着保护自己、同事和游客安全的职责。 这意味着他们被期望: 在默林集团,我们坚决主张每位员工都要遵循既定的安全工作实践和控制措施,正确使用所提供的个人防护用品,并严格遵守所有相关的HSS(健康、安全和安保)规则和标准,这是我们实现安全目标和保障游客安全的关键。 立即报告任何 HSS 事件,包括不安全行为或状况、未遂事件和伤害。 向他们的经理提出他们对 HSS 改进的任何想法。 支持Merlin提高HSS绩效的措施。 参加 HSS 培训、活动和倡议。 根据需要配合健康检查和监测。 在默林集团,我们鼓励开放和透明的沟通文化。如果任何员工觉得他们的HSS问题未得到充分关注或在本地解决,他们有权直接向集团HSS团队、集团HSS总监、人力资源部或通过举报热线表达自己的担忧。这样做不仅保护了员工的权益,也有助于我们持续改进和维护安全的工作环境。 任职要求: 1. 工作和教育背景 - 大专以上学历,至少两年同职位工作经验。 - 良好的形象和气质。 - 精通多种语言——能够阅读、书写、说和理解英语,以便有效地与客人和同事沟通。 2. 技能和知识 - 精通计算机操作和基本的计算机软件技能,如Microsoft Word、Excel、PPT、Outlook等。 - 能够有效地处理内部和外部客人,其中一些需要高度的耐心、机智和管理手段来解决争议,收集和分析准确的信息并解决冲突。 - 强大的人际交往能力,以提供整体客人满意度。 - 优秀的数学理解能力,以理解和解释适用于酒店运营的数字。 - 良好的组织和管理技能。 - 完成任务的技能。 - 能够在压力下工作,并在繁忙时处理紧张情况。 - 始终把健康和安全标准放在首位。
  • 包头 | 经验不限 | 学历不限
    其他 | 1-49 人
    • 投递简历
    台球厅服务员
  • 淄博 | 1年以上 | 大专
    会所 | 1-49 人
    • 投递简历
    一、目前招聘的岗位是一家大型KTV娱乐场所的正规前台接待岗位。 二、岗位职责 1、负责前台接待工作,包括顾客引导、咨询解答、电话接听及预订登记等  2、维护前台区域整洁有序,确保服务环境符合标准  3、处理顾客投诉及建议,及时反馈并协助解决  4、协助收银工作,确保账目准确无误  5、配合店内其他部门完成相关工作 。 三、岗位要求 1、年龄18-36周岁。 2、1年以上服务行业前台接待或相关岗位工作经验 3、普通话标准,具备良好的语言表达能力和服务意识  4、形象气质佳,亲和力强,具备较强的应变能力 5、能适应上夜班,营业时间为晚上18:00点到凌晨3点。 四、福利        有培训和晋升机会,春节双倍工资。
  • 全国 | 经验不限 | 大专 | 提供食宿
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    GENERAL MISSIONS • Apply and enforce the bar manager's organization • Centralize and transmit bar day stocks to the bar manager • Control deliveries and ensure the distribution of products, consumables, PMH and laundry • Alert the bar manager to the needs, products, consumables, PMH and laundry • Check the setting up of bars before services • Supervise the bar team during the various stages of the service • Check the correct use of technical data sheets • Welcome, advise and serve GMs: prepare and serve consumption according to technical specifications established in compliance with norms and standards • Collect payment for drinks sold and record sales • Ensure compliance with procedures (Free GO, Club Med Talent, Alcohol for Minors, etc.) • Check the quality, speed, cleaning of the bar and tables during services • Participate in the management of bars (inventory, invoicing, entry in Economat, budget reconciliation, Point of Sale, planning...) • Identify malfunctions, implement corrective actions and propose action plans to your manager • Propose actions to develop the sale of tailor-made products. • Contribute to the atmosphere of the bar and offer his manager innovative and diversified events ECONOMIC RESULTS: • Enforce sales prices, gratuities and receipts. • Propose actions to achieve business objectives and instill commercial spirit in the team. • Ensure the proper management of current stocks, and inventories, proper maintenance and use of equipment. HYGIENE & SAFETY • Report to his manager difficulties of application relating to procedures and standards or health and safety standards • Implement, apply and control the H.A.C.C.P. method and the hygiene and safety rules of the Bar • Respect and control the rules of personal hygiene and clothing • Make sure that unaccompanied minors do not consume alcohol • Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables • Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers • Ensure the maintenance and preservation of premises, equipment and materials; • Apply procedures for closing the activity. • Respect the resort’s waste management rules (sorting, collection…) • Limit electricity and water consumption • Respect the service’s rules for dangerous products management (storage, protection equipment…) MANAGEMENT • Ensure the reception, implementation and integration of GO/GEs in your department • Define personal objectives and support his team or its affiliates, and evaluate them • Supervise and lead in a transversal logic • Implement and comply with HR procedures and have them validated by your own manager • Manager by proximity: show, train and enforce • Be exemplary through his visibility among teams and customers YOU NEED -COORDINATION OF BAR OPERATION -Contributes to the operational follow-up of bars (organization, supply...).  -Involved in optimizing customer satisfaction and the achievement of business objectives and replaces the bar manager according to needs. YOUR KEY PERFORMANCE INDICATORS  • Customer: Quality of welcome and service, ability to customize according to nationalities • Business: respect for bar cost & sales development • People: team training and development
  • 全国 | 经验不限 | 学历不限 | 提供食宿
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    1. 掌握音响工程的基本知识,对音响设备进行配置、调制; 2. 根据剧目的节奏完成各种演出的音响操作; 3. 按音响设计的意图体现一般剧目的整体音响效果,会对简单演出进行音响设计; 4. 完成各类音响设备的基本操作 职位要求: 1. 从事本专业工作2年以上或大专院校相关专业毕业1年以上; 2. 良好的音乐知识(包括英语歌曲),掌握灯光工程知识者尤佳。 3. 须具有音乐和/或视听领域的工作经验。 4. 须掌握良好的英语或普通话 【G.O福利】: 双人住宿; 一日三餐国际自助餐厅; 吧台饮料畅饮; 度假村内所有娱乐活动及场地设施免费使用; 机场接送服务; 工作满一年往返度假村和住址机票; 完善的工作意外伤害保险及社会保险; 国际化G.O团队; 拥有登台演出的机会; 每年轮换海外及大中华区度假村工作机会; Club Med海外度假村免费房间; 快速晋升通道。
  • 全国 | 2年以上 | 大专 | 提供食宿
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    1. 接待顾客、为顾客提供建议、销售产品以满足客户需求和期待 2. 接受货物、核对交货单 3. 根据Club Med的标准和商品销售流程布置产品陈列、存放 4. 关注客户、客户需求和客户期待以维护老客户 5. 考虑客户的评价和建议,并将相关评价和建议反馈给总经理 6.管理底下的团队并安排其工作 7.根据度假村情况,组织相关活动
  • 歌手

    5千-6千
    全国 | 经验不限 | 学历不限
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    1. 根据度假村管理要求,演唱中英文歌曲 2. 完成度假村安排的演绎任务 3. 协助娱乐部的其他工作及活动安排 要求: 1. 学历不限,音乐相关专业毕业优先 2. 有使用乐器的经验 3. 热情开朗,能互动,能控场
  • Bar Manager

    8千-1.2万
    全国 | 3年以上 | 大专 | 提供食宿
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    MAIN MISSIONS: -He/she is responsible for budgets of the bar (sales, PMH, HR, energy, consumables) and manages the sales and the bar margins, notably by respecting the partnership agreements. -He/she optimizes the quality of the service, the application the hygiene and the safety procedures and the training of his/her team -He insures the delivery of the services integrating the animation of the village ORGANIZE THE BAR -Adapt the organization (production, distribution, storage) in function of infrastructures and existing equipments, theme and animation program -Establish the technical index cards (cocktails, snacks, glass type, hygiene,) and assure the follow-up -Determine product needs respecting for the ordering schedule -Control the rotation of day stocks taking into account hygiene standards and economical constraint -Apply the F&B agreements partnership according to sector  -Organize the workload of the bar team -Optimize the use of the given material MANAGE THE BAR -Create the conditions (organization, product selection, development) to reach and deliver the bar objectives in the respect with the Quali-Signs -Propose and establish actions to develop the sales and improve margins with the cooperation of the F&B manager or Hotel Services Manager -Identify and argue equipment requirements (PMH, Cleaning products) -Participate in the elaboration of the conditions of contract of the special events -Optimize the pricing, engage promotional actions, strengthen the display   ENFORCE THE APPLICATION OF THE SERVICES FOLLOWING THE DEFINED STANDARDS -Apply the procedures and the standards ("Quali-Signs" "Pro-Signs") -Control the application of Quali-Signs and Pro-Signs in bars - Engage corrective actions to be in line with Quali-Signs and Pro-Signs -Participate with the F&B Manager or Hotel Services Manager in the selection of the local goods (not referenced) -Give an opinion on the quality of the delivered goods -Be present at the key moments of the service to coordinate the teams and be the interlocutor of the GMs -Conceive with the coordinator of animation the “Mise en avant” of the services according to the themes and to the events -Report in the RRB or Responsible Hotelkeeper if necessary  ENFORCE THE APPLICATION OF THE STANDARDS OF HYGIENE AND SAFETY -Apply the HACCP method and the safety regulations - Control the application of the method HACCP and the safety regulations in bars -Engage corrective actions to be in line with the HACCP method and the safety regulations by monthly self-checks -Organize and inspect the cleaning of premises, equipments and materials -Watch the maintenance of premises and equipments -Report in the RRB or Responsible Hotelkeeper if necessary  MANAGE ITS BAR TEAM -Train GO / GE -Evaluate GO / GE on the objectives fixed with them -Reveal in his(her) team the GOs and GEs with potential ( key GO) -Elaborate the hourly schedules of the team, identify needs, establish and follow the punctuality/presence (within the framework of the regulation of the country) - Warn the F&B Manager or HSM if any noticed grave facts -Animate and motivate its team
  • 全国 | 经验不限 | 学历不限 | 提供食宿
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    【岗位职责】 1. 负责品酒课程的培训和销售 2. 用高品质的服务维护客户忠诚度 3. 负责度假村内所有酒水的管理,储藏和采购 【岗位要求】 1. 需要有WSET证书 2. 有相关工作经验优先 3. 须掌握具备基础英语和流利的普通话,掌握其它外语者(法语、日语及韩语等)更佳 4. 该岗位需每周工作6天 【G.O福利】: 双人住宿; 一日三餐国际自助餐厅; 吧台饮料畅饮; 度假村内所有娱乐活动及场地设施免费使用; 机场接送服务; 工作满一年往返度假村和住址机票; 完善的工作意外伤害保险及社会保险; 国际化G.O团队; 拥有登台演出的机会; 每年轮换海外及大中华区度假村工作机会; Club Med海外度假村免费房间; 快速晋升通道。
  • 全国 | 经验不限 | 学历不限 | 提供食宿
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.
  • 全国 | 2年以上 | 学历不限 | 提供食宿
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    岗位职责 1.为客人及员工提供现场医疗救援服务,在医务室提供服务以及在其它时间按需提供服务:接待、检查、照顾、支持、建议和治疗 2. 就发生意外事件的处理方法为所有部门经理提供培训 3. 对所有员工提供预防服务 4. 确保符合度假村的卫生和安全流程 5. 保持医务室设备、医疗箱和急救箱处于正常工作状态 6. 管理库存和订购补给 7. 在日志本上记录日常记录过程 8.与当地医生和医疗机构保持良好的关系、为度假村医生提供技术援助(儿科医生、潜水医生等)  岗位要求 1. 具有相关专业背景及资质 2. 须掌握基础英语及流利普通话,掌握其它外语者更佳  3. 该岗位需每周工作6天  【G.O福利】: 双人住宿; 一日三餐国际自助餐厅; 吧台饮料畅饮; 度假村内所有娱乐活动及场地设施免费使用; 机场接送服务; 工作满一年往返度假村和住址机票; 完善的工作意外伤害保险及社会保险; 国际化G.O团队; 拥有登台演出的机会; 每年轮换海外及大中华区度假村工作机会; Club Med海外度假村免费房间; 快速晋升通道。
  • 全国 | 经验不限 | 学历不限 | 提供食宿
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    PURPOSE OF JOB  He guarantees and monitors the stock and the deliveries of the village. He is responsible for managing storage warehouses and deliveries to maximize efficiency and secure the business qualitatively and quantitatively. GENERAL MISSIONS PROCUREMENT PROCESS Order : v  He defines the forecasted product needs and give purchasing orders to the Procurement Manager  as close as possible to needs to ensure a continuous and regular service    Reception : v  He controls deliveries: qualitative and quantitative control of the products received (weighing of bulk foodstuffs, etc.)  v  He controls the respect of suppliers' deadlines  v  He deals with non-conformities on a day-to-day basis and communicates it to the Procurement Manager   Stocks : v  He analyses, consolidates and communicates consumption to better adapt stock levels  v  He is responsible for the proper implementation of inventories and expressions of needs  v  He advises managers on the expression of their needs, ensures that they are anticipated  v  He adapts inventory levels to the reliability of customer needs and the supplier context, aiming for the best full cost / customer service ratio  v  He secures stocks and exhaustively guarantees that the physical stock is equal to the stock recorded in Ecomat IT system v  He organizes storage of the reserves and the quay of the Economat v  He arranges reserves, implements necessary signage to identify the products.   Reporting : v  He evaluates the performance of suppliers   v  He contributes to the respect of objectives set for variable costs, he researches and identifies new products and services to optimize/reduce costs v  He improves productivity by optimizing the flow of information and goods flows   v  He participates in the monitoring of self-checks of his department   v  He establishes and informs a dashboard of the service's performance   QUALITY / HEALTH AND SAFETY: v  He is the guarantor of compliance with H&S standards in collaboration with other managers, alerts his managers (hierarchical and functional) in case of risk   v  He participates in the Health and Safety Unit v  He keeps all records in a way that they can be checked at any time for information or audit purposes Team management v   He ensures the reception, implementation and integration of GO/GEs in his department v   He defines personal objectives and support his team or its affiliates, and evaluates them v   He supervises and leads in a transversal logic v   He implements and complies with HR procedures v   Manager by proximity: show, train and enforce v   He shows exemplarity through his visibility among teams and customers v   He ensures good social climate in his department v   He ensures all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions KEY PERFORMANCE INDICATORS (KPI) CLIENT ·      Customer satisfaction data  ·      Compliance with standards and SOP   Business  ·      Respect of budgets (result versus budget) ·      Rate of loss, theft or damage of goods ·      Stock function to meet internal audit scores   PEOPLE ·      Development of his team skills, Turn Over and absenteeism ·      End of month inventory variance
  • 全国 | 经验不限 | 学历不限
    其他IT/互联网 | 1-49 人
    • 投递简历
    职位描述: 1.推荐酒店资源,牵头与酒店建立合作关系; 2.协助与酒店的沟通,谈判达成合同签订; 3.协调合作期间的问题。 任职要求: 1.具备酒店行业资源 2.具备良好的沟通协调能力。
  • 前厅部经理

    1.5万-2万
    全国 | 经验不限 | 学历不限
    其他IT/互联网 | 1-49 人
    • 投递简历
    职位描述: 1.推荐酒店资源,牵头与酒店建立合作关系; 2.协助与酒店的沟通,谈判达成合同签订; 3.协调合作期间的问题。 任职要求: 1.具备酒店行业资源 2.具备良好的沟通协调能力。
  • 全国 | 经验不限 | 学历不限
    • 五险一金
    • 节日礼物
    • 技能培训
    • 岗位晋升
    • 带薪年假
    • 领导好
    • 帅哥多
    • 美女多
    • 员工生日礼物
    • 年底双薪
    综合性酒店 | 100-499人
    • 投递简历
    工作职责: 1.具有安全意识,关心工作区域的安全性,对于一些安全隐患要及时报告给 2.确保客人信息的机密性,只能与为了工作为目的的相关员工进行交 3.最主要的任务是帮助客人提供处理行李的服务,包括散客的入住及离店客人,团队客的入住及离店客人,寄存客人的行李以及相关服务需求。 4.递送服务包括信息递送,报纸递送等等。行李员最主要的责任就是将客人的物品递送到客人的房间 5.上述服务必须及时记录在记录登记单上 6.为客人提供高效和优质的服务 7.高效率整理并报告客人的需求 8.夜班行李员必须与早班行李员领班移交相应的工作 9.夜班行李员需协助总台和值班经理, 确保做好第二天的酒店经营的准备 10.时刻保持工作区域良好的环境 11.积极的创造友好愉快的工作环境 任职资格: 1.高中同等及以上学历 2.流利的口头及书面英语 3.可以适应长时间工作以及在不同时段上班的可能性 4.身心愉悦和团队支持精神
  • Bartender

    4.5千-7千
    全国 | 2年以上 | 大专 | 提供食宿
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    职位描述: 1. 用英语为宾客提供优质的酒水服务。 2. 出品酒水并进行收费酒水的销售。 3. 吧台的日常和月盘点,填写销售盘点表。 4. 吧台日常酒水的申领,补充和保管。 5. 吧台设备、用品的保养使其正常运转。 6.协助副经理进行部分管理 任职条件: 1.能使用英语进行日常沟通。 2.两年以上酒水出品经验,一定的管理经验 3.良好的酒水知识,热爱本职工作,有责任心,能吃苦耐劳。 4.身体健康,仪表端庄。 5.该岗位需每周工作6天             福利: 1. 双人住宿 2.一日三餐国际自助餐厅 3. 吧台饮料畅饮 4. 度假村内所有娱乐活动及场地设施免费使用 5. 机场接送服务 6. 工作满一年往返度假村和住址机票 7. 完善的工作意外伤害保险及社会保险 8. 国际化G.O团队 9. 拥有登台演出的机会 10. 每年轮换海外及大中华区度假村工作机会 11. Club Med海外度假村免费房间 12. 快速晋升通道
  • 全国 | 经验不限 | 学历不限
    其他IT/互联网 | 1-49 人
    • 投递简历
    职位描述: 1.推荐酒店资源,牵头与酒店建立合作关系; 2.协助与酒店的沟通,谈判达成合同签订; 3.协调合作期间的问题。 任职要求: 1.具备酒店行业资源 2.具备良好的沟通协调能力。
  • 全国 | 5年以上 | 大专
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 午餐补贴
    • 领导好
    • 包吃包住
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    职责描述: 1、负责公司酒店项目的业务拓展,完成新项目的寻找与开拓; 2、根据公司发展战略,扩大公司的信息渠道,扩大项目在市场的占有率。积极通过各种渠道收集整理项目信息,安排项目信息整理,跟踪项目,客户回访,挖掘潜在客户资源; 3、负责新项目的SWOT分析与制作; 4、负责开发项目的独立谈判; 5、负责与中介机构的合作关系建立及协议签署; 6、负责组织酒店项目分析会,根据各专业对项目评估结果,完成酒店项目计划书、服务建议书; 7、负责与业主保持良好沟通,关注项目进度,及时反馈跟进。 任职要求: 1. 大专以上学历,有丰富的商务拓展经验; 2、熟悉房地产市场或具备良好的酒店投资人人脉关系,有良好的社会关系、社会资源; 3、有项目独立开发成功经验; 4、良好的沟通、人际交往能力,思路敏捷,敬业负责,吃苦耐劳,富有挑战精神; 5、3年以上开发相关工作经验,能适应出差; 6、此岗位可以异地办公。
  • 全国 | 经验不限 | 学历不限 | 提供食宿
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    【岗位职责】 1. 接待顾客、为顾客提供建议、销售产品以满足客户需求和期待 2. 接受货物、核对交货单 3. 根据Club Med的标准和商品销售流程布置产品陈列、存放 4. 关注客户、客户需求和客户期待以维护老客户 5. 考虑客户的评价和建议,并将相关评价和建议反馈给经理 【岗位要求】 1. 有销售经验优先 2. 须同时掌握英语和普通话两种语言,掌握其它外语者更佳 3. 该岗位需每周工作6天 【G.O福利】: 双人住宿; 一日三餐国际自助餐厅; 吧台饮料畅饮; 度假村内所有娱乐活动及场地设施免费使用; 机场接送服务; 工作满一年往返度假村和住址机票; 完善的工作意外伤害保险及社会保险; 国际化G.O团队; 拥有登台演出的机会; 每年轮换海外及大中华区度假村工作机会; Club Med海外度假村免费房间; 快速晋升通道。
  • 全国 | 3年以上 | 学历不限 | 提供食宿
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.
  • 全国 | 经验不限 | 学历不限
    其他IT/互联网 | 1-49 人
    • 投递简历
    职位描述: 1.推荐酒店资源,牵头与酒店建立合作关系; 2.协助与酒店的沟通,谈判达成合同签订; 3.协调合作期间的问题。 任职要求: 1.具备酒店行业资源 2.具备良好的沟通协调能力。
  • 全国 | 2年以上 | 大专 | 提供食宿
    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    SERVICE AND ORGANIZATION • Guarantee the application of standards and ensure an optimal customer experience • Apply and enforce the restaurant manager's organization • Ensure the distribution, use and return of laundry • Allocate consumables and PMH products • Alert the restaurant manager about the need for laundry, consumables and PMH • Check the setting up of tables before/during and after the services • Control the dressing and decoration of buffets to enhance the value of kitchen services • Be present during the service and welcome GMs to restaurants • Supervise the restaurant team during the various stages of the service • Control the quality, speed, service and clearing of tables during service • Ensure the promotion of wines on the menu • Control the execution of the task schedule • Replace the Restaurant Manager in case of absence COMPLY WITH HYGIENE & SAFETY STANDARDS IN RESTAURANTS • Check the application of H.A.C.C.P method and the health and safety rules • Alert the restaurant manager to non-compliance with the implementation of the H.A.C.C.P. method and health and safety rules by restaurant teams • Ensure that unaccompanied minors do not consume alcohol, in particular that they do not help themselves at self-service alcoholic beverage dispensing points • Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables • Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers • Ensure the maintenance and preservation of premises, equipment and materials • Transmit to technical services malfunctions and damage observed in restaurants • Respect and control the application of personal hygiene and clothing rules • Apply procedures for closing the activity • Respect the resort’s waste management rules (sorting, collection…) • Limit electricity and water consumption MANAGEMENT • Ensure the reception, implementation and integration of GO/GEs in your department • Define personal objectives and support his team or its affiliates, and evaluate them • Supervise and lead in a transversal logic • Implement and comply with HR procedures and have them validated by your own manager • Manager by proximity: show, train and enforce • Be exemplary through his visibility among teams and customers We hope you are ... • An explorer, available and ready to live in a Club Med resort • An experienced professional with qualifications • Enthusiastic about dining services and team management • A charismatic leader who manages a team of 10 to 30 people • A indispensable right arm, ready to assist the restaurant Manager with organizing the service and managing the teams • A friendly server who welcomes, seats and serves in the dining room (300 to 1000 meals per service) • An outstanding coach who supervises, unites and develops your teams • A good salesperson who stimulates additional sales • A sharp manager who can juggle between orders and stocks • A caretaker who makes certain of application and respect of health and safety standards
  • 全国 | 3年以上 | 大专 | 提供住
    • 五险一金
    • 技能培训
    • 人性化管理
    • 领导好
    • 包吃包住
    • 年底双薪
    服务式公寓 | 2000人以上
    • 投递简历
    岗位职责 1. 协助公寓经理或能够独立负责单体公寓的日常经营和运作,包括客房、前厅、工程、财务及采购等各项职能工作; 2. 协助公寓经理或能够独立确保部门成本及各项费用,得以良好的控制,对公寓的经营结果目标及各项满意度负责; 3. 根据酒店的运营标准,随时对房间和设施设备及各项物品进行检查和更新; 4. 协助公寓经理或能够独立制定部门的年度预算,并确保部门的经营费用控制在预算之内; 5. 负责与行政、供应商及外部人际关系的维护。 任职条件 1.大专及以上学历,英语口语熟练。 2.有1年以上同品牌星级酒店客房或前厅部门副手管理工作经验,客房管理背景优先考虑。 3.掌握熟悉酒店管理、服务流程和质量标准。 4.具有组织协调能力、应变能力、适应能力、经营能力以及文字表达能力。 5.后续能接受运营需求的全国以及海外外派(根据运营需求,该项条件为岗位必备) 请注意:你的简历信息将会被我们转发到我们的第三方招聘系统进行流程使用。我们会采用合理的安全措施来保护您的个人数据安全,如您继续申请该职位,即表示您已知晓并认
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