此岗位因业务需要会被安排在上海、深圳、北京不同城市可能 Snapshot of Your Role The Operations Manager drives excellence in the service and experience of the operation. Identifies, motivates,trains, develops and directs team members to deliver exceptional service and accomplish daily goals and projects. This position oversees the administrative and operational tasks, including financial management and analysis, sanitation and safety. The Operations Manager will focus on innovative hospitality and creating the experience for the Sodexo Food program in order to support operational excellence. This position reports into the General Manager  and will leverage their strong communication, hospitality and operational skills to partner with key stakeholders (culinary, nutrition, marketing, behavioral science, concept development, procurement, risk management,operations and people approach) to promote with standards, Sodexo Food expectations and enhance user(partner) experience. The great things you will be expected to do: General Expectation - Designs, manages and owns the overall experience, not just the offerings - Sets an expectation of hospitality that is friendly and engaging - Has a Passion for quality food preparation and taste. - Ensures employee reviews, coaching sessions, and disciplinary actions are delivered in a professional and timely manner - Meets all time lines for payroll, service, accounts receivables, human resources, corporate office and all other time lines given by our partner and management - Ensures that all hiring and training standards are met and documented for direct hires, including but not limited to new hire packet, employee/manager handbook sign off sheet, fact training completion,and safety training - Promotes a culture of Food and Workplace Safety - Treats everyone with professionalism, care and respect - Communicates with our partner honestly, accurately and in a timely manner Job Role Expectation - Excellent English communication skills both written and verbal - A proven track record of leadership - General culinary knowledge of basic kitchen practices, protocols and procedures - Proven coaching and teaching skills with peers, individuals, and teams - Passion for food trends, hospitality, innovation and creative experiences - Marketing and events experience a plus - Manages time effectively and prioritizes tasks to meet deadlines - Creates a culture of food and workplace safety - Proven coaching and teaching skills with peers, individuals, and teams - Proven ability to maximize budget, enhance user experience and creativity across all channels in alignment with business strategy - Ability to effectively communicate, motivate and interact with all levels within the organization - Demonstrates good judgment and decision making skills - Maintain a positive attitude under pressure and motivate team - Ability to maintain confidentiality - Working knowledge of Google Docs, Microsoft Word, Excel and PowerPoint - Ability to work independently and in a team - Ability to work in a fast paced, changing environment Key Skills & Qualifications Education & Qualification - BA or higher degree in hospitality management(or equivalent) Work Experience - Has a minimum of 5 years food service multi-unit supervision experience Leadership Behaviors - Think fast, use technology - Finds new/quicker ways of meeting goals, shows conviction in his or her own judgment and decisions and responds quickly under pressure. - Openly share and co-create – Delegates tasks to develop others. - Passion for Quality – Takes personal responsibility for correcting customer service problems. - Consistently sets demanding performance expectations and sets priorities to maximize benefits. - Win through Teamwork – Pursues friendly relationships with colleagues, shares own knowledge and insight and displays a high level of energy and commitment to the organization. - Embrace Diversity – Listens to others and values their contributions, receptive to new and builds on ideas and acts in an ethical and socially responsible manner. - Takes Responsibility and in making the big calls – Uses the right influencing techniques to gain the necessary commitment and support from others, both internally and externally. - Taking the responsible approach to business.

岗位职责： 1.负责对餐厅各项工作有计划的安排，检查，督导，协调，考核，确保完成各项经营指标，使各项工作规范性，程序化，标准化，制度化。 2.确保餐厅服务标准和条款准确传达到员工，并监督起实施；确保餐厅服务的平稳有序。 3.根据市场情况和季节变化，了解宾客需求及时将信息反馈给厨师长，并配合厨房拟定菜品培训计划。 4.负责要求和监督岗位，执行各项规章制度，餐厅范围的卫生，餐厅环境，消防安全和质量管理工作等。 5.注重现场管理，安排大型团体宴会并接待好VIP客人，妥善处理客人的投诉。 6.建立良好的公共关系，加强沟通，做好跨部门间的沟通和配合。 7.审阅业务报表，掌握当日客情预定，了解当日的重要客情，以及宾客的有关情况和特殊要求，认真组织安排和各项当前准备工作。 8.做好思想政治工作，宣传企业文化，关心员工生活，增加企业凝聚力，奖罚分明，激发员工工作的积极性，更好的开展工作。 9.有效的进行交接班说明会，确保所有员工了解重要客人，特殊活动，每日特价，重点是推销某些产品等。 10.对竞争对手进行分析 11.管理顾客数据库并有效的加以使用 12.和上级领导一起进行人力规划和管理需求，和上级领导一起编制和管理部门预算 职位要求： 1、有fine dinging和星级餐厅管理工作经验至少3年 2、有较强的事业心和责任感，工作认真踏实，为人处事公正严明 3、熟练掌握餐饮管理与服务的专业知识和技能 4、具有较强的组织管理能力，能制定各种餐饮服务，生产的规范和程序，并组织员工认真贯彻执行 5、具有妥善处理客人投诉以及突发事件的能力 6、身体健康，精力充沛，主动积极，有创新能力

一、工作内容： 1、负责分店的日常运作管理； 2、把控公司下达的盈利指标、人力指标； 3、与客户后勤部门建立日常的良好沟通，并向区域经理汇报； 4、对分店出品的卫生安全和质量进行监管，确保客户满意； 5、负责跟进管理层接待餐，完成公司交办的其他事项。 二、岗位要求： 1、熟悉宴会接待流程，有员工餐厅管理经验优先； 2、工作积极踏实肯干，有良好的沟通协作能力、组织管理能力及较强的团队意识； 3、熟练操作办公软件。 三、福利待遇： 1、免费提供工作餐和住宿； 2、社保齐全，含养老、医疗、失业、工伤、生育等社会保险和商业意外保险； 3、节日礼物、生日礼物；每年均有调薪的机会。

黑珍珠/米其林淮扬菜招聘店总 任职要求： 1、 具备高端淮扬菜餐厅，有管理运营经验，年龄28-35； 2、 勤恳、敬业，执行力、沟通能力强，有能力带领团队共同激情工作；能够不断接受新的挑战，与公司共同成长； 3、 具有对员工进行日常培训、管理和建设团队的能力，善于团结、激励及调动整个团队的工作积极性； 4、 有高度的责任心和主人翁意识，对财务预算、成本控制、物料损耗等具有较强的管理能力；通过有效的管理，达成店铺的各项经营管理指标； 5、 充分参与餐厅运营期间的各项工作，有效处理客诉及各项突发事件，保障餐厅运营的顺畅； 6、 负责餐厅内各级员工的考核、晋升、任免、录用等，有独立完成整个餐厅员工绩效考核及考勤的工作经验； 福利： 年终奖金、绩效奖金、员工旅游等，

Snapshot of Your Role The Operations Manager drives excellence in the service and experience of the operation. Identifies, motivates,trains, develops and directs team members to deliver exceptional service and accomplish daily goals and projects. This position oversees the administrative and operational tasks, including financial management and analysis, sanitation and safety. The Operations Manager will focus on innovative hospitality and creating the experience for the Sodexo Food program in order to support operational excellence. This position reports into the General Manager  and will leverage their strong communication, hospitality and operational skills to partner with key stakeholders (culinary, nutrition, marketing, behavioral science, concept development, procurement, risk management,operations and people approach) to promote with standards, Sodexo Food expectations and enhance user(partner) experience. The great things you will be expected to do: General Expectation - Designs, manages and owns the overall experience, not just the offerings - Sets an expectation of hospitality that is friendly and engaging - Has a Passion for quality food preparation and taste. - Ensures employee reviews, coaching sessions, and disciplinary actions are delivered in a professional and timely manner - Meets all time lines for payroll, service, accounts receivables, human resources, corporate office and all other time lines given by our partner and management - Ensures that all hiring and training standards are met and documented for direct hires, including but not limited to new hire packet, employee/manager handbook sign off sheet, fact training completion,and safety training - Promotes a culture of Food and Workplace Safety - Treats everyone with professionalism, care and respect - Communicates with our partner honestly, accurately and in a timely manner Job Role Expectation - Excellent English communication skills both written and verbal - A proven track record of leadership - General culinary knowledge of basic kitchen practices, protocols and procedures - Proven coaching and teaching skills with peers, individuals, and teams - Passion for food trends, hospitality, innovation and creative experiences - Marketing and events experience a plus - Manages time effectively and prioritizes tasks to meet deadlines - Creates a culture of food and workplace safety - Proven coaching and teaching skills with peers, individuals, and teams - Proven ability to maximize budget, enhance user experience and creativity across all channels in alignment with business strategy - Ability to effectively communicate, motivate and interact with all levels within the organization - Demonstrates good judgment and decision making skills - Maintain a positive attitude under pressure and motivate team - Ability to maintain confidentiality - Working knowledge of Google Docs, Microsoft Word, Excel and PowerPoint - Ability to work independently and in a team - Ability to work in a fast paced, changing environment Key Skills & Qualifications Education & Qualification - BA or higher degree in hospitality management(or equivalent) Work Experience - Has a minimum of 5 years food service multi-unit supervision experience Leadership Behaviors - Think fast, use technology - Finds new/quicker ways of meeting goals, shows conviction in his or her own judgment and decisions and responds quickly under pressure. - Openly share and co-create – Delegates tasks to develop others. - Passion for Quality – Takes personal responsibility for correcting customer service problems. - Consistently sets demanding performance expectations and sets priorities to maximize benefits. - Win through Teamwork – Pursues friendly relationships with colleagues, shares own knowledge and insight and displays a high level of energy and commitment to the organization. - Embrace Diversity – Listens to others and values their contributions, receptive to new and builds on ideas and acts in an ethical and socially responsible manner. - Takes Responsibility and in making the big calls – Uses the right influencing techniques to gain the necessary commitment and support from others, both internally and externally. - Taking the responsible approach to business.

岗位职责：1.负责工作区域开餐前的准备工作； 2.负责菜肴的烹饪，对自己的出品质量负责； 3.与其他厨师密切配合，帮助完成工作餐的加工； 4.及时向经理报告对工作中的任何问题和建议； 5.执行厨房卫生例行清洁，确保厨房卫生和食品安全； 6.确保厨房区域内的安全操作，消除一切安全隐患。 任职要求：1.有3-5年粤菜经验；2.有责任心，工作认真负责；3.有健康证。 该职位为项目储备，项目地点为山西太原、广东珠海、浙江杭州、陕西西安

1、负责餐厅所有门店运营管理，团队组建、人员培训及新店筹开工作。 2、策划并制定年度、月度的经营预算，分析品牌的营业收入指标和利润指标，报告月度、年度的经营情况。 3、控制食品和饮品的标准规格和要求，准确掌握毛利率，抓好成本核算，加强食品原料及物品的管理，降低费用，增加盈利。 4、依据餐饮收支状况分析，定期与各餐厅及厨房研究改善工作情况，制定餐饮价格，监督采购和盘点，与行政总厨一起筹划和设计菜单，开发当地需求的餐饮产品。 5、负责推广餐饮促销计划，根据市场情况和不同时期的需要，制定促销计划并支持相关部门做好各项促销活动； 6、主持建立和完善部门的规章制度及工作程序与标准，并组织落实。 7、 需要有1-2年餐饮管理经验。

公司福利： 1、包吃，跟门店客人同享餐标，包住，15分钟内步行到公司。 2、月休4天，可以灵活调休 3、优秀员工享受股权激励 4、每月一次部门团建活动、季度公司活动，不定期零食下午茶 5、工作满一年享200元/月工龄奖，两年400元/月工龄奖。 企业目前在广州、深圳、佛山，东莞，上海，北京均有直营门店合计总数近80家，今年计划新开30家新店。 岗位职责： 1.全面统筹负责餐厅的日常管理工作，保障餐厅经营业务的正常开展。 2.通过计划的制定和执行，达成餐厅在顾客体验，营业额，利润管理，人员发展四个方面的目标达成。 3.餐厅财务制度执行，固定资产管理，人事管理。 4.在餐厅层面负责对外沟通以及周围社区关系维护，进行单店企划活动的策划和执行，提高品牌形象。 5.负责餐厅工作人员调配，班次安排和员工考核，保证在规定的营业时间内，各服务点上都有岗、有人、有服务。 任职资格： 1.年龄23-38岁，男女不限，品德端正，仪表端庄，热情。 2. 两年以上餐饮行业同等职务工作管理经验 3.高中以上学历，酒店管理、市场营销、工商管理类专业优先。 4.学习能力强，热爱餐饮行业，较强的服务意识、责任感和协助精神

【岗位职责】 1、负责公司人力资源部的管理工作。 2、负责制定餐饮公司人力资源政策、制度。 3、建立餐饮公司的招聘管理体系，有效控制员工流动率。 4、制定人力资源规划，并组织实施。 5、组织完成年度培训计划，针对核心员工进行职业规划。 6、建立和谐的劳资关系。 7、建立绩效管理与考核体系。 【岗位要求】 1、本科以上学历，从事有酒店或零售人力资源同等级别工作2-3年以上。 2、熟知国家、地区劳动法律法规及相关政策。 3、拥有良好个性与魅力的授课风格，培训技能娴熟。 4、具备英语听说读写能力。 5、管理类专业，接受过系统的人力资源管理理论培训。

*岗位：奢侈品餐饮门店Pastry Chef *薪资待遇： 月薪范围15-18k，具体薪资将依据候选人的综合能力面议。提供完善的五险一金福利计划。 *工作时间： 做五休二，弹性工作制，需根据门店运营需求灵活调整。 *岗位职责： 1. 深入理解并融合意大利烘焙传统与现代创新，根据季节变化及市场需求，研发并制作各类独具品牌特色的创意糕点、甜品及节日限定产品。 2. 精通各类糕点制作技巧，包括但不限于经典的意大利面包、精致蛋糕、传统塔派、手工巧克力制品等，确保每一款作品都能体现品牌的高端品质。 3. 持续优化糕点制作流程，确保产品质量稳定且符合国际食品安全标准，同时体现品牌对细节的极致追求。 4. 参与食材采购计划的制定，严格筛选来自意大利及世界各地的优质原材料，确保原材料的新鲜度与高品质，与品牌的高端定位相契合。 5. 作为团队的核心，指导并培训下属糕点师，传承意大利烘焙技艺，提升团队整体技术水平，共同维护品牌的专业形象。 6. 定期参与店内及线上线下的产品推广活动，展示精湛的糕点制作技艺与品牌独特的魅力，加深顾客对品牌的认知与喜爱。 *任职要求： 1. 拥有至少3年以上高级糕点师或相关烘焙行业工作经验，具备扎实的烘焙理论基础和实操技能，对意大利烘焙文化有深入了解者优先。 2. 熟悉国际烘焙潮流趋势，同时能够深刻理解并尊重意大利烘焙传统，具备创新思维和独立研发符合品牌特色的新产品的能力。 3. 精通英语者优先，以便更好地理解和应用国际烘焙技术，同时能与来自意大利的品牌团队进行有效沟通。 4. 具备良好的团队合作精神，沟通能力强，能够承担高端品牌环境下的工作压力，保持积极向上的工作态度。 5. 注重细节，对食品安全有高度责任感，能够确保每一款糕点都符合品牌对品质与安全的严格要求。

管理整个餐厅的运营，包括人员管理、预算控制和市场推广等。 确保服务质量和顾客满意度的提升。 监督员工工作并提供指导和培训。 领导安排的其他工作

岗位要求： 1.大专及以上学历；有3年以上在高级西餐厅/五星级酒店服务经验; 2.对高级西餐厅/五星级酒店服务流程的运作了解，对侍酒、上菜服务熟练； 3.在乎细节，对餐厅的出品、服务都有高要求； 4.能观察客人需求，积极主动与客人沟通，寻求客人反馈建议。能理解并传达餐厅概念，能介绍产品，有优秀的服务技能和销售技能，有讲故事的能力; 有专业品鉴评价葡萄酒的力； 5.设定葡萄酒库存并有效的管理好酒窖； 6.创新及更新酒窖产品，管理单杯酒，适时更新酒窖酒款，不断寻找新颖且有意思的葡萄酒来扩大酒窖酒款； 7.本着公司标准原则维护公司与供货商的合作关系； 8.每日检查酒窖，并保持酒窖干净整洁； 9.相貌端正，口齿清晰，工作期间保持得体的个人仪容仪表。 10.有主动学习的能力，愿意花时间学习葡萄酒、食材、英语口语等知识。 员工福利 1.公司提供包吃包住，每日员工餐以及就近安排宿舍 2.法定假日加班支付加班费 3.定期组织员工活动/聚餐/团建 4.员工均享有带薪年假 5.试用期表现优异的员工可提前转正 6.定期对员工进行酒水，菜品以及服务培训 7.为优秀员工提供免费的葡萄酒wset考试以及培训

【岗位招聘信息】 *职位名称：创意主厨（东南亚菜系） *公司简介： 欢迎加入MUSE La Ganh 2.0团队! 我们是一家专注于东南亚菜系的餐酒馆，现在正在寻找一位充满激情和创造力的主厨。如果你热爱餐饮，对烹饪充满热情，欢迎你加入我们! *薪资待遇： 月薪范围13k-18k，具体薪资将依据候选人的综合能力面议。提供五险一金福利计划。 *工作时间： 做六休一，弹性工作制，需根据门店运营需求灵活调整。 *岗位职责： 作为MUSE La Ganh 2.0主厨，您将担任以下核心职责： 1. 深入理解和研究东南亚菜系，特别是越南、印度、泰国等国的传统风味，同时融合西餐元素，创造出独特而精致的菜品。 2. 利用丰富的烹饪经验和创新思维，持续研发新菜品，结合时令食材与地域特色，提升菜单的多样性和吸引力。注重菜品的精致摆盘，使每一道菜品都成为视觉与味觉的双重享受。 3. 有效管理厨房团队，制定并执行厨房管理制度，确保厨房运作高效有序。激励团队成员，提升团队凝聚力和执行力，同时关注员工个人成长与发展。 4. 管理食材成本控制，合理定价菜品，确保良好的毛利率。制定并执行有效的采购计划，优化库存管理，降低浪费。 5. 严格遵守国家食品安全法规及餐厅卫生标准，确保厨房环境及出品均达到最高卫生标准，保障顾客健康与安全。 *任职要求： 1. 拥有至少5年以上高端西餐厅或特色餐酒吧的烹饪经验，熟悉东南亚菜系，特别是越南、印度、泰国等国的烹饪技巧与风味。 2. 具备出色的菜品研发能力，能根据品牌定位和顾客需求，不断推陈出新，提升菜品质量与多样性。 3. 注重菜品的精致摆盘，具备良好的审美能力和艺术感，能够将菜品呈现为视觉盛宴。 4. 拥有至少2年以上厨房管理经验，能够有效管理团队，制定并执行厨房管理制度。具备卓越的领导力，能够激励团队成员，提升团队整体效能。 5. 优秀的沟通协调能力，能够与厨房团队、各职能部门及顾客有效沟通，解决突发问题。 6. 具备卓越的领导力，能够激励团队成员，提升团队凝聚力与执行力，同时注重员工个人成长与发展。

MARKETING & COMMUNICATIONS MANAGER JOB DESCRIPTION The successful applicant must have PR / Event experience in the consumer lifestyle and / or F&B, fashion sector, with a track record of working across prominent consumer campaigns and experience in media relations and social media campaigns. Reporting to the Marketing & Sales Director. Key responsibilities: - Create best-in-class experiences and shares it all through masterful storytelling in social channels: PR & social campaign in accordance with business calendar. - Maintain and develop a strong media and KOL network in the lifestyle, night life and F&B press. -Pitch story to media - online offline (including international press / journalist). -Responsible with Communications of marketing / Event which include new media marketing campaign, in-store events / parties, as well as yearly budgeting proposal. -Execute social media strategy; Instagram, Pinterest, Facebook.. -Manage the day to day community management of WeChat and e-newsletter for the Chinese market. -Content development: Develop written materials of the highest quality including press materials of all kinds. -Act a day-to-day partner to the operation manager, ensuring the monthly activity is reflective of what is happening in each market and lives and breathes at the local level (Shanghai, Beijing, Singapore.. etc). -Support new market growth and expansion as well as successful new-store openings by creating sustainable and strategic community plans. -Drive area-wide initiatives that create new guest acquisition and guest retention. -Online to offline tactics and aggressive delivery of KPIs. -Receive brief from outlet directors / Marketing director and implement it into execution plan. Qualification Requirements: -Understanding of Chinese social media platforms and best practices. -Project management. -Proven social media management results. -Good communication skills in written and spoken English and Mandarin, and with strong presentation skills. -Minimum 3 years of relevant account management experience in events industry. Others: -Ability to work to deadlines -Ability to work quickly to change -Creative and resourceful -Outgoing, energetic, upbeat and FUN! 营销与传播经理 职位描述 申请人必须具有PR或餐饮、时尚领域的公关/活动经验，并具有在有一定知名度的消费者活动中工作的记录以及在媒体关系和社交媒体活动方面的经验。 主要职责: - 创造一流的体验，并通过社交渠道分享这些精彩的故事: 根据商业日程安排开展公关和社交活动。 -在生活方式，夜生活和F&B媒体上维护发展强大一个媒体，并成为一名KOL。 - 向媒体推销故事-(包括国际新闻/记者)。 - 负责市场营销/活动的沟通，包括新媒体营销活动、店内活动/聚会，以及年度预算建议。 - 策划执行社交媒体策略; Instagram，Pinterest，Facebook.. - 管理中国市场，微信和电子通讯的日常社区管理。 - 内容开发: 编写高质量的书面材料，包括各种新闻材料。 - 作为运营经理的日常合作伙伴，确保每月的活动反映每个市场发生的事情以及地方 (上海、北京、新加坡等)的层层面面。 - 通过制定可持续的战略性社区计划，支持新的市场增长和扩张以及成功开设新店。 - 推动全区倡议，吸引新客户，留住老客户。 -积极提供关于关键绩效指标Online To Offline的线上以及线下策略。 - 听取销售总监/市场总监的简报，并将其落实到执行计划中。 就职资格要求: - 了解中国的社交媒体平台和***做法。 - 拥有项目管理能力。 - 拥有经证实的社交媒体管理经验及成就。 - 良好的英语，普通话书面及口头沟通能力，并具备良好的表达能力。 - 至少3年活动行业相关客户管理经验 其他: 能够在最后期限前完成工作 - 能够迅速改变工作 有创造力，足智多谋 外向、精力充沛、乐观、有趣

Ø 任职资格 年龄 Age:30-45 大专以上学历 3年以上酒店或中西餐的外场店长经验 具有良好的职业道德，做事认真仔细、稳重、吃苦耐劳 良好的团队精神、沟通能力及协调能力； 英语沟通流利，有中餐厅（粤菜）经验优先考虑 Ø 岗位职责: 1)负责餐厅之日常营运管理，建立完善且最高品质的作业标准，使餐厅的经营理念得以实现. 2)负责餐厅营运品质与绩效达到市场之领导品牌地位，包括顾客满意、业绩、利润等皆能在有效管理下持续成长. 3)负责餐厅的人力资源作业，持续地督导主管和员工培训作业进度和品质并提出改善计划. 4）熟悉中餐服务流程. 5) 具备基本的葡萄酒及吧台酒水基本知识. 6) 处理营业中的突发事件以及客人的投欣和纠纷. 7) 与客人建立良好的关系. 8) 擅长团队工作,喜爱与人接触,具高度服务热忱. 9) 配合遵守公司规章与标准作业流程规范. 10)具3年以上酒店或中西餐的店长经验. Title : Restaurant Manager Technical Requirement： 1、Responsible for the day-to-day operation and management of the restaurant, establishing a perfect and highest quality operating standard, enabling the restaurant’s business philosophy to be realized. 2、Responsible for the quality of the restaurant operation and performance to achieve the leading brand position in the market, including customer satisfaction, performance, profit, etc. Can continue to grow under effective management. 3、Responsible for the human resources operation of the restaurant, continuously supervising the progress and quality of the supervisor and staff training operations and proposing improvement plans. 4、Familiar with the Chinese food service process. 5、Basic knowledge of wine and bar wine. 6、Handling emergencies in business and customers’ investment and disputes. 7、Establish a good relationship with the guests. 8、Good a team work, love to contact with people, with a high degree of service enthusiasm. 9、Cooperate with company regulations and standard operating procedures. 10、Experience with field Manager who have more than 3 years of hotel or Chinese and Western food. Job Description： 11、Age: 30-45. 12、College degree or above. 13、More than 3 years experience as Manager in field of hotel or Chinese and Western food. 14、Have a good work ethic, do things carefully, steady, hard work. 15、Good team spirit, communication skills and coordination skills. 16、Fluent in English communication, with Chinese restaurant (Cantonese cuisine) experience preferred.