Key Functions 关键职能:
PR and Marketing:市场公关
- Act as the key contact for the external
PR and marketing agency, managing communication and operations.
做为外部公关和第三方合作公司的主要联系人，管理沟通和运营
- Ensure that all marketing activities
and guest interactions align with company PR standards.
确保所有市场活动和客户互动协商符合公司公关部门标准
- Report directly to the F&B
Receptionist and Marketing Manager for all public relations and
marketing initiatives.
随时向餐饮前台和市场经理汇报所有的公共关系和市场活动进展情况
- Collaborate
with the F&B Receptionist and Marketing Manager on strategies to promote
events, special menus, and guest experiences.
与前台和市场经理合作，制定推广活动、特色菜单和客人体验的策略
Responsibilities:主要职责
-
Organize and manage special events, working closely with internal
teams and external agencies.
组织和管理特殊活动，与内部团队和外部机构紧密合作
-
Manage PR and marketing activities, ensuring adherence to company
standards.
管理公关和市场活动，确保遵守公司标准
-
Collaborate with the PR and Marketing Department to ensure all
communications and promotional activities are aligned with brand values.
与公关部和市场部合作，确保所有的宣传和推广活动符合品牌价值
-
Support the service team when required, maintaining high standards of
guest satisfaction.
在需要时支持服务团队，保持高水准的客人满意度
Specifications 岗位要求:
Academic / Professional Qualifications 学历 / 职能等级
· Bachelor degree or above. Hospitality major is an
advantage.
本科学历或以上。酒店管理专业者优先
Work Experience 工作经验
·
Minimum of 2-3 years of experience in guest services, event planning,
or PR, preferably in a luxury or high-end establishment.
至少2-3年的客户服务、活动策划或公关经验，最好在奢华品牌或高端餐饮行业工作
·
Experience working in a fast-paced, high-pressure environment.
具有可在快节奏、高压环境下工作的能力
Required Skills 要求技能
·
Excellent organizational skills with attention to detail
出色的组织能力，注重细节
·
Ability to multitask and remain calm under pressure.
能够同时处理多项任务并在压力下保持冷静
·
Proficient in Microsoft Office (Word, Excel) and capable of managing
marketing communication platforms.
熟练使用Office办公软件（Word, Excel），具备营销传播平台管理能力
·
Flexibility and a proactive approach to problem-solving, ensuring
smooth day-to-day operations.
灵活主动解决问题，确保日常工作顺利进行
·
Strong collaboration and communication skills to work effectively with
external PR and marketing agencies.
良好的沟通和协作能力，能够与外部公关和第三方公司有效合作
