岗位职责
热情接待每位宾客,耐心沟通并了解其身体状况与个性化需求。
运用专业SPA手法与理疗技术,为顾客提供舒缓解压、改善健康的疗愈体验。
注重与宾客建立信任与互动,持续提升顾客满意度与服务体验。
与前台顾问保持高效沟通,全面掌握顾客信息,确保服务流程顺畅衔接。
负责SPA理疗前后的房间整理、物料准备与环境维护,保障服务品质始终如一。
任职要求
具备吃苦耐劳的精神,能以热情、阳光的状态服务每一位客人。
服务意识强,拥有良好的沟通表达能力。
熟悉人体穴位与经络知识,具备扎实的理疗理论基础。
亲和力强,性格温和,形象得体,笑容自然富有感染力。
有专业SPA或理疗相关工作经验者优先考虑。
福利待遇
完善的职业成长路径,提供专业系统的SPA技术培训。
缴纳五险一金,保障员工基本权益。
弹性工作制,助力工作与生活的平衡。
享受带薪年假,劳逸结合。
提供食宿福利,非住宿员工可享受住房补贴。
优美舒适的工作环境,融洽积极的团队氛围。
清晰的晋升通道,储备店长/培训师计划助你成长。
Job Responsibilities
Warmly welcome each guest with enthusiasm, patiently
communicate and understand their physical condition and personalized
needs.
Apply professional SPA techniques and therapeutic skills to
provide guests with a relaxing and healing experience that relieves stress
and enhances well-being.
Focus on building trust and rapport with guests, continuously
improving customer satisfaction and service quality.
Maintain efficient communication with front desk consultants to
fully understand guest needs and ensure a seamless service flow.
Prepare treatment rooms before sessions and perform closing
duties afterwards, maintaining a clean and tranquil environment.
Job Requirements
Strong work ethic, resilience, and the ability to serve every
guest with a warm and positive attitude.
Excellent service awareness and strong communication skills.
Solid understanding of acupoints and meridian theory, with the
ability to perform professional treatments.
Friendly and gentle personality, with a professional appearance
and a natural, infectious smile.
Prior experience in a professional SPA or wellness therapy role
is preferred.
Benefits & Compensation
Systematic professional SPA training and a clear career
development path.
Social insurance and housing fund (five insurances and one
fund).
Flexible working hours to support work-life balance.
Paid annual leave.
Meal and accommodation provided, with housing subsidy available
for non-resident staff.
Pleasant working environment and a supportive, collaborative
team atmosphere.
Clear promotion opportunities, including reserve store manager
and trainer development programs.