【岗位职责】
§ 确保拜访客人的专业性,运用凯悦的顾问式销售原则和销售锦囊理念。
Ensures professional
Sales Calls using Hyatt’s Consultative Selling principles and SMART Selling
philosophies.
§ 根据既定的目标来计划拜访客人。
Carefully plans
Sales Calls into defined objectives.
§ 对竞争对手进行密集的调查,对其酒店产品知识有这透彻的了解。
Conducts extensive
competitor researches and maintains excellent Product Knowledge of the Hotel.
§ 系统而有效地拜访现有的和潜在的范围之内的客户,把所得的发现和机会整合成报表并上交给销售部总监。
Ensures
systematically and efficiently calls on allocated Accounts within location and
reports findings and opportunities to the Director of Sales.
§ 预先调查并设定主要目标,利用Fidelio/ Delphi 数据库制定适合而有效的销售策略,从而扩大酒店的市场份额。
Pre-qualifies and
targets prospects, utilising Fidelio/Delphi database and develops appropriate
and effective sales solicitation strategies to increase hotel’s market share.
§ 确保在销售工作中,通过销售电话和书面沟通体现酒店的高水准。
Ensures a high level
of exposure for hotel through direct sales solicitation of telephone contact
and written communications.
§ 专业地进行日常电话销售,寻求并确定新的商机。
Professionally
conducts routine telemarketing activities to identify new business
opportunities.
§ 计划并执行对现有的和潜在的客户的拜访,开发新的商机。
Plans and makes
Sales trips to the parties concerned which is our current and potential
clientele to explore new business opportunities.
§ 必要时,宴请或带相关公司的代表或政府官员参观酒店。
Entertains and
conducts hotel inspections to relevant representatives / delegates whenever
required.
§ 建立强大的联系信息库,以便获取关于各种计划好的将要举行的活动/宴会的信息。
Establishes strong
contacts to source for information with regards to planned and upcoming
functions / events.
§ 根据年度市场营销计划上标明的个人负责区域来执行销售活动计划。
Implements all sales
action plans related to responsibility areas as outlined in the Marketing plan.
§ 完成每月和年度个人目标、公司客户房晚数和客房收入指标。
Achieves the monthly
and annual personal target and the corporate segment target room night
production and room revenue.
§ 与相关的运营部门保持良好的协调和合作关系,确保满足客人的要求和期望。
Liaises and works
closely with the related operation departments ensuring guests requests and
expectations are being met.
【岗位要求】
1、具备领导才能,了解所负责部门对各职位的责任
2、了解商务旅游、旅游业国际市场,会议旅游及餐饮销售
3、能够掌握和理解市场和竞争
4、必须具备良好的中,英文读写能力
5、独立工作和团队工作的能力
6、2年销售与市场推广方面的经验