Reporting directly to the Front Desk Manager theGSA Front Office Supervisor is directly responsible for the day to dayoperations of the Front Desk whilst on duty. On a broader scale of GSA FrontOffice Supervisor is to ensure that all of the hotel’s guests are greeted,assisted with a level of service and welcome in a genuine warm way at alltimes.
直接向前台经理汇报,直接负责管理每天的前台工作。保证总是以一个真诚温馨的方式欢迎客人,向客人提供高质量的服务从而时客人满意。
To ensure the cleanliness of public areasare maintained and ensuring maximum guest satisfaction and adhering to thestandard required by our hotel
To supervise PA Attendants and inspect guest rooms andsurrounding service areas. Paying attention to details by keeping the standardof room cleanliness and product maintenance adhering to standard required by ourhotel.
确保公共场合的洁净,以客人的最大满意度为标准,遵守酒店所规定的标准。
督导公共区域服务员,视察客房以及周围的服务区域,保持房间的洁净以及产品的维护标准,注意细节坚持酒店所规定的标准。