In short, this role is Hotel Operation+ Sales& Marketing + Community Building rolled into one. Stey’s assistant community manager is the #2 of the property in charge, he/she works closely with Community Manager to ensure the smooth operation of the property. This role will not only have the responsibility to make sure things are in order on a day to day basis (operation) , but equally important, Assistant Community Manager is committed at fostering the vibrancy of the community (community building) , as well as promoting the project to potential customers （sales& marketing）. Here are the major responsibilities, but there are so much more   Oversee smooth and personalized hospitality is provided to Steyers by community associates    Train junior team members, so that they can one day be as proficient at their job as you are.   Build a close relationship with Steyers, this is achieved by knowing what they like and don’t like, their pet peeves, so that they feel understood and pampered.   Work with community manager to host different events, for the goal of enriching Steyer’s social experience with us and their attachment to the community.   Actively promoting the community to external parties, whether it is an individuals or a company, in order to attract new Steyers as either long term tenants or hotel guests.   Contribute to the social media contents posted by Stey, such as providing materials for Wechat, Weibo and Instagram. What are the requirements to get a job like this?   You have worked in hospitality industry with a customer-facing job for at least 3 years+, but this is not a must. If you have extraordinary interpersonal skill and great personality, it can definitely make up for the lack of relevant experience.   Ability to communicate in English with a lot of confidence , we value verbal communication skill much more than how proficient your grammar is.   Enjoy being around with people, and have a genuine interest in learning more about them.   Possess curiosity to all things unfamiliar, always keen to grow yourself both professionally and personally.   Recruiting only Ladies

工作职责： 处理日常的入住、退房、预定及接待工作。  确保正确处理开票和行政工作，包括审查和归档工作报告。   在日常工作及对客服务中体现良好的公司和个人专业形象，保持与物业合作方的良好沟通和协调。 妥善和及时处理客户的要求、询问和投诉。如有需要，及时向上级汇报。 确保并遵守雅诗阁相关的政策、程序和标准。 积极与团队配合完成日常工作。  遵守集团的环境健康安全方针政策，日常工作中注意节能和安全操作。  领导交办的其他工作。 资质需求 ： 大专以上学历，酒店管理、旅游类或者语言类专业毕业； 有相关工作经验者优先；  良好的沟通能力，具备良好的英语或（日语/韩语）口语能力优先；  良好的仪容仪表； 可接受轮班工作制。