Position Summary职位概述
1. Provides a professional, advisory
and executive support to the General Manager in
meeting
strategic goals.
为总经理提供专业的咨询及行政上的支持。
2. Participates in the development and
implementation of policies for the department
and hotel.
参与开拓和实施饭店和部门的政策规定。
3. Plans and develops marketing
strategies
and promotion plans.
制定开拓市场销售战略和促销计划。
4. Oversees and assists in the development and
implementation of the hotel’s Sales
and Marketing plans.
督导和协助市场销售计划的进展和实施。
5. To set clear objectives for the Business
Development team and develop individuals’ skills and performance reviews,
coaching and training.
为商务发展部设定清晰的工作目标，实施员工个人技能的发展，业绩的复核训导和培训。
6. Monitors and evaluates contemporary sales and marketing
initiatives and trends.
监督和评估当前发起的市场销售活动以及市场动态。
7.To be
responsible for all marketing activity in the hotel.
统筹酒店内所有的市场商务工作活动。
8. Manages departmental changes and ensuring
processes and required infrastructure are in place.
管理部门内部的运作，保证部门设施完备，运行正常。
9. Conducts market research.
进行市场调查。
10. Establishes pricing strategies and sales targets
for the hotel.
为酒店设立价格策略和销售目标。
11.
Manages special projects and other business
related enterprises.
管理特别项目及其他相关的生意。
12. Ensures efficient utilization of
departmental resources.
确保高效利用部门资源。
13. Ensures the development, update and
maintenance of promotional materials.
确保发展、更新及保留酒店宣传材料。
14. Reports on the effectiveness of Sales and Marketing programs.
管理部门内部人力资源，包括选择招聘人员，培训部门员工，团队建设，员工表现评估等。
15. Manages human resources within the department including selection & recruitment, training & development,
team building,team member performance
planning and review.
管理部门内部人力资源，包括选择招聘人员，培训部门员工，团队建设，员工表现评估等。
16. Ensuresteam memberin the department is aware
of their duties and responsibilities.
确保部门员工明确所赋予的职责。
17. Initiates corrective measures and actions immediately when the well being and the normal operation of
the department or the hotel are being jeopardized.
在部门或酒店的利益受到危害时，立即采取纠正错误的措施。
18. Ensuresteam membermaintains complete familiarity
with safety, current first aid and fire emergency procedure.
确保员工熟悉安全，急救及遇火警逃生程序。
19.To ensure that all team members have a complete understanding of and adhere to the Hotel’s Team member Rules and Regulations. 确保员工充分的理解并遵守员工手册内容。
20. Ensures that all equipment is functioning
and serviced regularly.
确保所有设备正常运作。
21. Manages guest relations and client services including guest and client need,
product and service knowledge, sales effectiveness, communication skills and
guest and client feedback.
管理客户关系及服务，包括客户需求、产品服务知识，销售的有效性交流技巧及客户反馈信息。
22. Manages departmental expenses and budget.
管理部门开支和预算。
23. Prepares monthly outlook/forecast for related
expenses and return to management as scheduled.
准备部门每月相关开支的预测，并在预定日期上交给酒店。
24. Monitors accounts activities and makes adjustments when necessary.
密切注视客户的活动，必要时予以调整。
25. Implements cost saving methods for the
department in line with corporate policy.
按照酒店政策控制部门成本，避免浪费。
26. To ensure that
all revenue related systems are kept up to date with accurate information and all Hilton International standards
are complied with fully.
确保所有与系统相关的收益数据都保持精确性并完全遵照希尔顿国际标准。
27. Ensures team member abides by both the hotel policies and
procedures.
确保部门员工遵守酒店的程序及规定。
28. Ensures files, correspondence and other
relevant business documentation are
maintained.
确保部门文件，及相关资料的存档。
29. Liaises with Corporate office to
ensure execution and smooth flow through of all Business Development initiatives.
通过与总部的联系，确保所有商业发展部活动的顺利完成。
30. Coordinates with all Business Development
departments within the company to maximize sales opportunities.
保持与集团内各营业部门的沟通，最大限度拓展销售机会。
31. Represents and promotes the hotel to all sectors
in the community locally and overseas.
在海内外社会各有关行业推广酒店。
32. Participates in Hilton initiated sales and
marketing events.
参与希尔顿集团发起的销售活动。
33. Conducts sales promotion trips to target markets.
针对目标市场组织促销旅行。
34. Maintain good rapport and communication in the
market place locally and overseas.
在海内外目标市场，保持良好的关系和沟通。
35. To research, produce, gain agreement to implement
and monitor the annual Revenue
Proposal/ Plan throughout the year, updating as necessary.
搜索，建立，在获得同意后执行，监督年度收益计划，并在必要时更新。
36. To ensure that all revenue related systems are
kept up to date with accurate information and
all Hilton International standards are complied with fully.
确保所有与系统相关的收益数据都保持精确性并完全遵照希尔顿国际标准。
37. Responds to
changes in the Human Resources function as dictated by the industry, company
and hotel.
根据酒店、行业和公司的指引，回应需求、进行调整，执行任何合理的任务及额外职责。
38. Adhere to the hotel’s security and emergency
policies and procedures.
坚持酒店安全制度、紧急情况处理规定和程序。
39. The
management reserves the right to change / extend this job description if
necessary at any point of time during her / his employment.
如有必要 ，该部门有权更改或补充该职位描述。
40. Carries out any other reasonable duties and
responsibilities as assigned.
完成任何其他合理的职责和被指派的职责。
