Criterias for the position:
-Same position experience in Internatioal brand hotel are required, and if has the experience in HAINAN will be more preferred.
-Have the business acumen, and heightened awareness.
-Well understand the marketing strategy, and can give the very clear direction for each market segment.
-Strongest leadership and well manage the whole department.
楼层主管负责监督和指导服务员的操作是否符合工作程序,确保楼层所管辖区域卫生整洁,时刻掌控房态,及时和其他部门进行协调,维持楼层日常运行。
Floor supervisor is responsible for the supervision and guidance the waiter's operation is in accordance with the working procedures, to ensure that the floor has jurisdiction area cleanliness, moment control room state, coordinate with other departments in time, maintain daily operation floor.
1.Ability to read, write, speak and understand the English language to communicate effectively with guests and employees.
能有效的用英语沟通交流。
2.Ability to access and accurately input information using a moderately complex computer system , including Hilton property management systems .
能快速有效的运用电脑操作系统,包括希尔顿自有的管理系统。
3.Interpersonal skills to provide overall guest satisfaction.
以较强的人际交往能力提高客人满意度。