1.Arrange appointments and meetings for the GM, recording same in diary and ensure the GM has the appropriate documentation for each appointment.
为总经理安排各类约见及会议,并将这些安排记录在日志中以确保总经理准备好每次会见所需的文件。
2.Take minutes of the attended meeting and send them to the relevant personnel.
为参加的会议作会议记录,然后发送给相关人员。
3.Grasp the day situation and catering activities.
掌握当日客情及餐饮活动。
4.Make daily telephone visits to the guests, collect their opinions and take timely follow-up measures.
做好每日对住店宾客的电话拜访工作,搜集宾客意见并及时采取跟进措施。