· 确保根据凯悦资深销售原则和智能销售理念进行专业的电话销售
Ensures
professional Sales Calls using Hyatt’s Consultative Selling principles and SMART
Selling philosophies.
· 根据既定目标细心制定销售通话
Carefully
plans Sales Calls into defined objectives.
· 详细了解酒店设施,功能和服务
Maintains
a detailed knowledge of hotel facilities, features and services.
· 对广大的竞争者 进行研究,并维护酒店的产品知识
Conducts
extensive competitor researches and maintains excellent product knowledge of
the Hotel.
· 系统有效的对指定部门进行帐户分类,并将结果和机遇报告给销售经理/销售部副总监
Systematically
and efficiently calls on allocated Accounts within assigned sector and reports
findings and opportunities to the Sales Manager / Associate Director of Sales.
· 跟进销售咨询,并确定潜在生意的意向。
Follows
up sales leads to identify prospects.
· 通过直线邀约的电话联系和通信设备确保酒店高层的接触
Ensures
a high level of exposure for hotel through direct sales solicitation of
telephone contact and written communications.
· 专业的指导电子市场活动
Professionally
conducts routine telemarketing activities to identify new accounts.
· 必要时,将酒店的娱乐和运行介绍给客户
Entertains
and conducts hotel inspections to clients whenever required.
· 建立和维护已有客户群,并不断发展 新的客户
Establishes
and maintains strong relationship with the established clientele and constantly
explores new business opportunities.
· 完成月度和年度的个人目标,以及房间收入的部门目标
Achieves
the monthly and annual personal target and the segment target room night
production and room revenue.
· 同相关部门协调合作,确保客人的要求和期望达到满足
Liaises
and works closely with the related operation departments ensuring guests
requests and expectation are being met.
· 准备和确保所有的事件命令都及时的传达给相关部门
Prepares
and ensures all Events Orders are distributed to concerned departments on a
timely manner.
· 在销售部经理不在时,协助完成其任务
Assists
the Sales Managers to follow up on all matters in the absence of the Sales
Manager.
其他:
此岗位针对会议/宴会销售,
需要有高星级酒店宴会厅 / 销售部经历。
不满足该条件的请勿投递,谢谢您的配合。
1.Maintain close contact with existing customers and potential customers and partners.
1.与既有的客户和潜在的客户及合作伙伴保持密切的联系。
2.Efficiently recognize and master sales leads
2.高效认知和掌握销售线索。
3.Carefully plan meetings with customers, implement customer relationship management for scheduled customers, and achieve sales goals.
3.仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标。
4.Monitor and report the situation of the market and competitors in the market area for which they are responsible.
4.在所负责的市场区域内,监视和报告市场及竞争者的情况。
5.Prepare sales reports to ensure the accuracy of market and customer information to facilitate follow-up work.
5.准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进。
6.Actively disseminate product information and build the hotel's reputation in the responsible market.
6.积极地传播产品信息,在负责的市场内营造酒店的知名度。
7.Take the initiative to participate and complete various sales reports.
7.主动参与,完成各种销售报告。
8.Assist in planning and coordinating sales activities.
8.协助计划和配合销售活动。
9.Assist in the development and production of all hotel promotional materials.
9.协助配合开发制作所有酒店促销材料。
10.Manage customer file database, update customer files manually or by computer.
10.管理客户档案数据库,手工或以电脑更新客户档案
11.Perform tasks required by superiors and complete market sales targets.
11.执行上级要求的任务,完成市场销售目标。
-Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
-根据在销售策略中既定目标,向新的、现有的、有可能的客户进行销售,并与其谈判商定最适合的价格以争取最大的利润。
-Services existing business through management of account bases
-通过客户管理,向现有的客户提供服务。
-Sell all facets of the hotel
-销售酒店的所有设施。
-Develop and maintain a regular pattern of sales calls, meeting with principals of target market
-设立和保持定期的销售拜访模式,与目标市场的主要人物会面。