Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
我们的员工是四季酒店的动力源泉。我们是由一群渴求进步、追求卓越、并推己及人(以希望被对待的方式对待他人)的个体组成的集体。遍布全球的团队成员,秉持真诚待客的奢华理念,致力于为宾客、住户和合作伙伴创造非凡体验。我们深知,要让员工提供这些卓越的宾客体验,关键在于为他们打造世界级的员工体验和企业文化。
About Four Seasons Hotel Hangzhou At West Lake
Pagoda-style pavilions rise amidst exquisite gardens and ponds. With personalized hospitality, Four Seasons provides an unrivalled experience of China’s timeless beauty. Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been awarded the great honor of a five- star hotel in Forbes Travel Guide 2016 to 2022. As the ancient saying goes, “In the universe, there is heaven; on earth, there is Hangzhou.” Set along the banks of the fabled West Lake, our hotel is a tranquil enclave woven with ponds, courtyards surrounding picturesque Chinese gardens, willow trees and mist-covered lagoons. Wake to views of mountain peaks, ancient temples rising from the greenery or the very waters that have enchanted poets, explorers and emperors for centuries. Start with a cup of Longjing tea in our Lobby Lounge before picking up your bicycles and heading out to explore the city, then come back for a soothing treatment in our chinoiserie-filled Spa, followed by dinner in one of Jin Sha’s private-dining rooms.
关于杭州西子湖四季酒店
宝塔式亭阁掩映于精美的园林池塘之间。凭借个性化的服务,四季酒店为您呈现中国永恒之美的无与伦比的体验。
四季酒店及度假村是世界领先的奢华酒店管理集团。作为集团的重要成员,杭州西子湖四季酒店在2016至2022年连续荣膺《福布斯旅游指南》五星级酒店殊荣。
古语有云:“上有天堂,下有苏杭”。酒店坐落在传奇西湖之畔,是一方静谧幽居,交织着池塘、环绕如画中式庭院的回廊、依依垂柳和薄雾笼罩的潟湖。晨起可眺望层峦叠嶂、掩映于苍翠间的古刹名寺,或是那令文人墨客、探险家与帝王将相数百年来为之倾倒的潋滟湖光。您可在酒店大堂吧享用一杯龙井茶开启新的一天,随后骑上自行车探索杭城;归来后,可在充满中式风情的Spa水疗中心享受舒缓护理,再于金沙厅的私密包间享用晚餐。
About the role 关于招聘职位:
Manageall Visual assets, maintain brand consistency throughout all marketing projects
负责管理所有视觉艺术资产, 确保所有市场营销项目中视觉展示符合品牌要求并保持品牌风格一致性
Conceptualize ideas and execute concepts for marketingcampaign visual production
构思及执行市场营销活动视觉画面
Design original collateral pieces, including printartwork, illustrations and infographics and streamline the entire process fromrequest, approval to deliver in order to ensure accuracy, time line as well asquality of each piece of design artwork.
负责设计酒店原创视觉内容,包括印刷品,使用指南、信息导引等。管理设计、审及制作流程,确保视觉内容出品上信息的准确性,出品时间节点,以及品质符合品牌要求。
Produce visual content for all e-commerce and social marketing platforms – proprietary and third party, including WeChat posts layout and other owned media (Instagram, TikTok, Little Redbook is required) and Dianping and OTA visual refinement
负责设计所有线上平台的视觉内容,包括酒店自营平台以及第三方平台,包括微信推文排版,以及其他有需要的酒店自营平台(例如Instagram, 抖音、小红书等),大众点评及线上预订平台的页面美化。
Supervise and ensure execution of photography and videography of hotel activities, liaise with photographer and videographer to style photoshoots or video-shoots and oversee all details related to production of content, including editing to ensure brand standard
监督并执行酒店推广及活动照片及视频拍摄项目。与摄影或摄像师保持密切沟通,为拍摄工作场景设计造型或画面节奏提供建议,并协调执行及监督后期制作,确保视觉出品酒店品牌标准
Stay up-to-date with industry developments and tools
了解市场上最新的行业动态及工具
Liaise with marketing and relevant departments and production vendors to ensure deadlines are met
与包括市场部的相关部门以及相关供应印刷制作商沟通以确保工作在规定期限内完成
Maintains active communication with and builds team work with other marketing departments i.e. events management, communications, revenue and reservations, so as to achieve commitment to the overall sales objective of the hotel.
建立并保持团队与其他营销部门之间积极沟通,即活动管理、沟通、收益及预订,从而达到酒店整体销售目标
Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results.
合作并信任同事、上级、团队及其他部门同事并带来积极结果
Assist with Sales & Marketing ad hoc visual projects as assigned by Director of Marketing and Hotel’s Management.
协助市场总监及酒店管理层布置的销售及市场推广等相关工作
Cooperate with the relevant departments to ensure the promotion material is displayed properly and on time.
与相关部门同事协调合作,确保酒店宣传资讯及时上传并展示。
What you bring 你需要具备的能力:
Education教育水平:
BSc degree in Design, Visual Arts or relevant field.
本科学历要求,设计/视觉艺术或其他相关专业优先。
Experience工作经验:
• Proven work experience as a Senior Designer, GraphicDesigner in luxury hotel sector or similar role.
奢华酒店品牌担任资深设计师/美工或相关职位的经历。
• Strong portfolio of completed design projects showingthe breadth of design capabilities.
经手完成的设计项目作品集需展示其广泛的设计类才能。
Skillsand Abilities 技能及能力:
• Proficient in design software (e.g., Adobe Suite)
精通设计类软件,如Adobe Suite
• Strong aesthetic skills with the ability to combinevarious colors, fonts and layouts. attention to visual details
良好的审美技巧,以及整合多种色彩、字体、排版的技巧,对视觉细节的注重
• Ability to meet deadlines and collaborate with a team
与团队协作,以及在规定期限前完成工作的能力
• Has proven ability to manage multiple priorities withlean resources while delivering high-quality results
具备管理多个优先事项的能力,同时提供高质量的结果
• Good organization skill, communication andunderstanding skill, professional and sense of team work.
有较好的组织协调能力、语言表达能力及理解能力。有敬业精神及团队意识。
• Chinese native with strong knowledge of e-commerce andsocial media visual landscape in China
精通中文,并通晓国内线上商业及社交平台模式
• Has the ability to anticipate and prioritize the needsof the guest proactively
能够主动预测并优先考虑客人的需求
• Is energetic and has a professional approach tohis/her craft
精力充沛,对自己的工作有专业的态度
• Flexible with his/her schedule with the ability towork all shifts, weekends and holidays
能够适应工作时间灵活,能在周末和节假日轮班工作
What we offer 我们可以提供:
Competitive Salary, wages and benefits
极具竞争力的薪资、工资与福利
Excellent Training and Development opportunities
卓越的培训与发展机会
Complimentary Accommodation at other Four Seasons Hotels and Resort
免费入住全球其他四季酒店及度假村
Complimentary Dry Cleaning for Employee Uniforms
免费清洗员工制服
Complimentary Employee Meals
免费员工餐
Employee service awards
员工服务奖项
Employee activities
员工活动
Schedule & Hours:
This is a full-time position
该职位为全职岗位。
The working hours will primarily be early mornings and days
工作时间主要为白班。