熟悉酒店所有服务项目和设备设施 To be fully conversant with all servicesand facilities offered by the Hotel 根据确定的运营时间保证水疗中心和健身中心按时营业 Toperform opening and closing procedures established for the Spa and Fitnessareas 确保水疗中心前台和周围区域的整洁有序 To ensure that the spa reception, andsurrounding area is kept clean and organized at all times 关注日常消耗品的用量和库存 To monitor operating supplies andinventory levels 礼貌并有效地处理所有来自客人的询问和投诉，跟进并敦促解决无法立即处理的投诉，达到客人的满意 To handle guest enquiries in acourteous and efficient manner and report guest complaints or problems tosupervisors if no immediate solution can be found and assure follow up withguests 确保宾客服务主任遵循水疗中心的程序迎接、问候客人 To ensure GSO’s follow the spaexperience programme for meeting and greeting guests at all times 必须确保美体师/按摩师遵守预约时间表提供服务 Must ensure that the aestheticians/therapists adhere to appointment timings 关注所有设备的状态，将保养需求和维修需求通知助理经理 Monitor status of all equipment andnotify the Assistant Manager if there are any maintenance or repair needs  Promptly record equipment issues in the logbook ie Fixtures missing etc, and notify the spa maintenance personnel 向所有客人介绍促销活动 Promote events and promotions to allguests 达到每日的销售目标并努力达到团队月度销售目标 Responsible for achieving dailysales targets and contributing to monthly spa team target 提交相关的管理报告和图表 To create reports or charts formanagement 处理预定系统中的月度报表 Handling month end reports from RAoperating system 在预订系统中更新服务项目、价格、排班计划等内容 Responsible to update RAoperating system with new treatment/prices, roster, therapists