职位描述 岗位职责：1、全面负责酒店的运行和管理，负责实现酒店的营业收入指标和利润指标。2、负责确立酒店的经营管理方针、发展方向、组织机构和完善酒店的长远规划及年度经营计划，并指挥实施。3、负责建立健全酒店内部的组织系统、运行机制及各项规章制度；协调各部门关系；审批各部门的请示、报告。4、责研究并掌握市场变化及其发展趋势，制定价格体系，适时提出阶段性工作重点，并组织实施。5、审定酒店的市场营销方案，不断开拓市场。审定酒店培训计划，提高服务员等各部门员工素质和服务质量。8、塑造良好的酒店形象，与社会各界人士保持良好的公共关系。9、负责重要客人的接待等工作。任职资格：1、酒店管理或相关专业本科以上学历；2、五年以上五星级酒店管理与运营经验；3、精通现代企业经营管理理念及管理技术，熟悉管理流程及关键步骤；4、具有较强的亲和力和敬业精神，为人正直、诚实，性格开朗；5、具有敏锐的洞察力，优秀的分析、判断决定能力，组织协调能力和经营能力

1、负责整个酒店每日的运营。 2、保持及促进费尔蒙标准的品牌文化。 3、指导运营活动，支持酒店营收目标，宾客体验，品牌标准及心艺家敬业度。 4、以积极的方式与整个团队成员沟通互动，关注心艺家和宾客。 5、最少1或2年相同职位工作经验，具有核心目的地城市奢华酒店工作经验。 6、拥有运营部门背景的工作经验。 7、展现优雅，周到的服务精神。 8、流利使用中英文沟通。 1. Overseeing daily operations of hotel. 2. Maintain and promote Fairmont brand service culture as standard. 3. Direct all operational activities towards supporting the hotels goals-GOP, guest satisfaction, brand consistency and heartist engagement. 4. A people individual with focus on Heartist and Guest. 5. Minimum 1or 2 years experience in similar role with luxury background.  6.Individual with operation department background would be an added advantage. 7. Act as a role model in delivering elegant and understated service with sophistication. 8. Good communication with fluency in English and Mandarin.

1.利用所有销售和营销沟通方式来管理所有酒店与外界的品牌联系，加强和维持酒店年度商业计划中所制定的品牌定位和概念 2.长期监控和评估本地、国内和国际市场趋势，以及竞争酒店和餐厅的信息，以确保本酒店的营销和运营具备最大竞争力 3.管理整合营销策略，包括酒店广告、促销、文件资料和电子营销，以确保它们的整合性、有效性，来保证合理的投入产出比、支出小于预算、并要与凯悦的品牌标准、政策和程序一致 4.管理每周收益会议和月度策略会议，以发展和调整营销策略、短期定价和渠道策略 5.制定简明清晰，可衡量的月度战略计划，以衡量工作的效力和效率 1.To manage all hotel brand contacts including all sales and marketing communications, to enforce and maintain the hotel’s brand positioning and concept outlined in the hotel’s Annual Business Plan. 2.To constantly monitor and evaluate local, national and international market trends, and the competitor hotels’ and restaurants’ initiatives, in order to make sure the hotel’s marketing and operations remain competitive and cutting edge. 3.To manage integrated marketing communications, including hotel advertising, promotions, collateral, and e-marketing, making sure that they are targeted, effective in producing a reasonable ROI,within budget, and comply with Hyatt’s brand standards, policies and procedures. 4.To manage weekly yield meetings and monthly strategic meetings to develop and adjust marketing strategies and short term pricing and channel tactics. 5.Make a clear, concise and measurable Strategic Revenue Plan on monthly basis to track the work effectiveness in an efficient manner.

职位描述 1. 为实现公司招标采购管理目标,在直接上级的指导下,落实和完善集中采购管理体系,防范公司采购风险,降低公司采购成本,并与合作伙伴建立长期共赢的战略合作关系; 2. 实施工程施工、材料设备、工程服务类供方的战略采购和集中采购工作(包括:供方组织、招标文件编制、招标项目的公告、发标、答疑、开标、评标、定标、发布中标通知以及合同签订等等); 3. 进行权限内项目的合同交底活动,监督合同执行情况; 4. 供应商管理:供应商资源开发、维护、评价等工作； 5. 负责部门外部协调工作和完成领导交办的其它工作。 任职要求： 1、本科及以上学历，采购、物流、材料、造价等相关专业； 2、6-8年以上招采行业相关经验，有完整的高端奢华酒店招采履历，职业稳定性强； 3、能够独立主持招标采购、商务谈判、合同管理的经验,具备良好的商务谈判能力和成本控制意识; 4、熟悉国家和建筑行业标准、规范,具备较强的技术基础、现场管理及组织协调能力； 5、熟悉采购流程,严格按公司操作程序进行采购工作； 6、具备良好的职业素养和团队合作意识,廉洁奉公,保守公司的商业机密。 稳定性要求：一家单位工作时间要求至少3年以上，5年以上最佳

About the job About Us: Set in the heart of Sanya’s natural beauty, 1 Hotel Haitang Bay offers a transformative luxury experience where lush greenery, pristine white sands, and crystal-clear waters create an idyllic retreat. Inspired by the island’s raw, natural beauty, our modern spaces—crafted with recycled materials and native plants—reflect our commitment to sustainability, wellness, and authentic connection. With 304 thoughtfully designed rooms and suites, we deliver a memorable, eco-conscious luxury experience. The Opportunity: We are seeking an accomplished Director of Sales and Marketing to position 1 Hotel Sanya as the premier luxury destination in the market. This role requires a strategic leader with extensive experience in the luxury hotel industry, capable of balancing high-level planning with hands-on leadership. You will lead and develop a talented sales team, drive demand through innovative B2B strategies, and elevate our brand’s position locally and globally. Key Responsibilities:  · Lead and inspire a high-performing sales and marketing team, fostering a culture of excellence and collaboration. · Develop and execute strategic initiatives to position 1 Hotel Sanya as the leading luxury hotel in the region. · Cultivate and manage relationships with key partners, corporate accounts, and luxury travel networks. · Lead the creation and implementation of targeted marketing campaigns and promotional strategies. · Maintain a hands-on approach, actively participating in key sales negotiations, branding initiatives, and market activities. · Monitor, analyze, and optimize performance metrics to drive revenue growth and market share. · Collaborate across departments to ensure a cohesive and compelling guest experience aligned with our brand values. Qualifications: · Extensive experience in sales and marketing leadership within luxury hotel markets. · Proven success in leading and developing teams in highly competitive environments. · Ability to balance strategic thinking with practical, hands-on execution. · Strong network within the luxury travel and hospitality sector. · Excellent communication, negotiation, and leadership skills. · Passion for sustainability, wellness, and authentic luxury experiences. Why Join Us: Be part of a visionary, eco-conscious luxury brand in a stunning natural setting. Lead a talented team to elevate our presence in the market and ensure 1 Hotel Sanya becomes the benchmark for sustainable luxury in the region. Enjoy a dynamic, inspiring environment where your leadership makes a real impact. Apply Now: Bring your luxury hotel expertise and leadership skills to 1 Hotel Sanya. Help us set new standards in sustainable luxury and create unforgettable experiences.

岗位要求： 指导被派往的酒店的整体运营工作。通过在酒店内营造积极和高效的工作环境，使酒店在业绩，利润率和投资回报方面取得最佳效果；确保优质的客户服务并使酒店达到质量和运营标准。 推动品牌和价值宣传措施，酒店的业绩及个人的发展。 制定财务和运营计划并监督其执行情况，从而支持酒店和运营部门总体目标；制定年度预算和业务规划，对提高酒店资产的投资改进予以建议，从而确保酒店能够达到品牌的要求。 监督服务质量，确保为所有客人提供最优质的服务和无比的关怀，这包括及时对客人的要求予以回应和有效处理客人的投诉等顾客满意度的问题。 通过对酒店外观形象的维护，建筑维修及卫生清洁，确保酒店各方面的产品质量和服务标准达到要求。制定并持续执行预防性维修计划以保护酒店的实物资产。 监督销售计划的制定与执行以及收益管理工作，从而使营业收入，平均每间客房收入和入住率达到最高水平。通过对市场变化的预测和计划，最大程度的获取客房收入及利润。确保策略性的拓展市场机会，以及制定战略性的销售方案。 通过确保最有效的利用酒店宴会和餐厅空间及最经济有效的管理酒店的餐饮商户使酒店最大程度的获取餐饮收入。 同地区运营队伍密切合作来确保酒店各个岗位上的员工配置与工作量和生产力相符。最大程度的发挥培训的作用，以及策划如何提高工作效率，改进酒店的经营和服务表现。 建立并维护同社区主要成员的友好关系，确保在当地社区树立起酒店的形象。 确保用积极的态度处理社区和媒体的询问，在遇到敏感问题时应提交给地区和集团的公关部门处理。 按要求向地区运营部门提供与计划对照的财务和运营表现的常规性和临时性信息以及状况报告。 监督保安工作以确保为酒店的顾客，员工及资产提供安全可靠的环境，确保达到品牌的各项标准。 建立并完善酒店人力资源部门的职能，从而确保激发员工斗志，为员工提供培训及发展机会， 管理工资和福利，遵守政策法规和各项程序以及酒店所在地的劳工法。 同员工和当地的工会(如有的话)培养积极的关系。 促进为员工提供积极进取的工作环境的建设。通过正式和非正式会议，讨论和工作业绩评定予以不同级别的员工指导。 同员工一起有效的讨论有关文化和工作环境的问题，从而为员工及顾客的体验带来正面影响。 时刻倡导品牌文化，为有要求的客人，开发商和业主以及瑞斯丽酒店集团的人员提供从品牌角度出发的现场参观。 对范围广泛的营销计划和收益管理的效果进行测量，使酒店尽可能进入不同层次的细分市场，并使酒店的收入多源化。 任职要求： 友好，始终以客人为中心； 有领导才能和很好的人际沟通能力，能够做出有效的决定； 在口头和书面上有良好的沟通技巧，并且拥有工作岗位需要的最基本的语言交流能力； 懂得和工作相关的电脑知识； 有数学知识和技能，能够进行预算的分析； 富有在竞争激烈的市场中运营酒店的背景； 具有出色的领导风格能夠吸引队伍； 深刻了解市场并能够最大程度的获取利润； 具有敏锐的商业头脑； 拥有创造最佳成绩的热情； 传播知识的承诺； 拥有带领团队实现目标的领导技能； 具有管理复杂关系的能力； 具有酒店管理，商业管理学士学位或相等的学位； 5-10年高层综合运营管理职位经验或一些先前的综合管理经验，或一些与此相当的教育与工作经验结合的背景； 类型和经验程度应视运营的规模和复杂性而有所不同。

【岗位职责】 1、要求国际连号酒店餐饮总监工作经历； 2、从事国际连号酒店EAM或HM 岗位至少1年以上； 3、女性优先。

About Four Seasons Hotel Hangzhou at West Lake Pagoda-style pavilions rise amidst exquisite gardens and ponds. With personalized hospitality, Four Seasons provides an unrivaled experience of China’s timeless beauty. Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been awarded the great honor of a five- star hotel in Forbes Travel Guide 2016 to 2022. As the ancient saying goes, “In the universe, there is heaven; on earth, there is Hangzhou.” Set along the banks of the fabled West Lake, our hotel is a tranquil enclave woven with ponds, courtyards surrounding picturesque Chinese gardens, willow trees and mist-covered lagoons. Wake to views of mountain peaks, ancient temples rising from the greenery or the very waters that have enchanted poets, explorers and emperors for centuries. Start with a cup of Longjing tea in our Lobby Lounge before picking up your bicycles and heading out to explore the city, then come back for a soothing treatment in our chinoiserie-filled Spa, followed by dinner in one of Jin Sha’s private-dining rooms. About the role: To direct and oversee all marketing activities with the support of teams including, Sales, Catering, Conference Services, Public Relations and Revenue Management for the Hotel and ensure that all activities and bookings are focused to yield maximum revenue per room occupied. This position is reporting into General Manager. What you will do: -Recruit, select and familiarize marketing department personnel with the Hotel and their functions. -Train and guide marketing department personnel in the performance of their duties as to specific position responsibilities, performance techniques, reporting procedures, etc. -Conduct performance evaluations and follow up with marketing department personnel. - The ability to build a positive working environment. -Implement activities that positively affect hotel Rev Par performance -Monitor competitive hotels to ensure continual market share improvement. -Develop, co-ordinate, and implement programs to increase profitable sales in all product areas. -Monitor and identify current and future business trends to ensure profitable sales in periods of low and high demand. -Manage the hotel's Yield Management program including the transition to a more robust dynamic pricing model. -Ensure accuracy of definite bookings plus contracted group and corporate accounts. -Review and monitor competitive hotels so as to formulate recommendations on product and service enhancements to remain competitive -Identify sources of business available to the hotel and establish priority-marketing opportunities in the solicitation of that business. -The ability to understand the different needs of market segments and implement strategies/programs as appropriate to maximize profitability. -Analyze the Hotel's capabilities and identify the direct sales, advertising, and public relations programs necessary to attract complementary sources of business. -Develop and implement the Annual Marketing Plan. -The ability to keep abreast of market trends and respond as needed. -Develop marketing programs consistent with Four Seasons style and image. -Solicit and service selected accounts. -Participate in designated trade, service and community association and clubs. -Represent all Four Seasons Hotels on sales calls -Serve as hotel’s key contact with organizations such as convention and business bureau, governmental business bodies and key airline accounts. -Set and monitor all quotas for sales activities and production for direct sales personnel. -Develop and approve travel schedules and budgets. -Implement and monitor an effective prospecting program. -Review the performance of each sales person and audit key account activity. -Effectively administrate the company's sales incentive plan. -Maintain a cooperative working relationship with other departments particularly those with mutual guest contact. -Participate in meetings with Planning Committee and Department Heads disseminating -Ensure accurate tracking of business segments/markets. -Implement systems to ensure sales and marketing programs achieve projected results. -Understand, utilize and supervise the installation of automated sales and reservations systems. -Develop special promotional programs to stimulate trial and generate revenue. -To direct and manage the hotel’s utilization of emerging social media tools ie twitter, blogs, Four Seasons Facebook, LinkedIn (and online reviews) ie trip advisor. -Participate in the development of collateral and ensure that Four Seasons’ standards are maintained. -Administer department activities within the approved budget with evaluation on a monthly basis. -Review and approve all sales personnel expense accounts. -Approve all purchase requests for the Marketing Department. -Sound analyser and problem solver -The ability to be a "do-er", implementer, and action taker -Develop and use good business acumen and be a good "business operator." What you bring: -Minimum 8 years’ experience in related position with Four Seasons or other organization -Being calm and patient and be of service passion. Team player. Being fair and responsible. Be passion and love working. -Be familiar with computer software including Microsoft, CAD. Be of excellent business writing skills. · Being calm and patient and be of service passion. · Reading, writing and oral proficiency in the English language. · God knowledge of Word, Excel and PowerPoint · Logic, eye for details, approachable and willing to help · Proven leadership skills in a hotel/resort environment · Highest level of integrity and transparency · Strong interpersonal and relationship-building skills to work with cross-functional teams, to negotiate for resources and influence stakeholders and to gain acceptance of and commitment to plans, ideas, initiatives, etc. · Excellent written and verbal communication skills to prepare and deliver reports, effective presentations and to facilitate meetings · Promote a continuous learning environment that creates an atmosphere for professional development opportunities What we offer: · Competitive Salary, wages and benefits · Excellent Training and Development opportunities · Complimentary Accommodation at other Four Seasons Hotels and Resort · Complimentary Dry Cleaning for Employee Uniforms · Complimentary Employee Meals · Employee service awards · Employee activities Schedule & Hours: · This is a full-time position · The working hours will primarily by department, ability to work all shifts, weekends and holidays

北京四季酒店 概要 我们在寻找意大利厨房厨师长，需要你对工作具有热情，热爱你所从事的职位。 我们聘用勤奋上进的员工作培训，在一个能令他们尽展所长的工作环境下, 让他们发挥出类拔萃的工作表现。我们的企业文化孕育了成功的事业，并给予多方面的回报。我们希望员工能够: 拥有良好的团队合作精神，并畅所欲言的沟通 持续的提高他们的工作技巧和表现 能够意识到自己行为所代表的责任及会导致的后果 充分了解自己行为会对客人、同事以及公司的形象产生的影响 加入我们 我们的信念，首重于如何互相对待，彼此树立榜样, 在与宾客，商业伙伴和同事间的交往之中，我们致力寻求互相沟通谅解的方式，也希望能夠得到别人同样的对待 北京四季酒店向员工提供和客人一样的关怀，四季酒店从 1998 年起。获“财富”杂志评为一百家最理想的工作机构之一 工作职责 1.协助行政总厨或行政副总厨管理厨房，在厨房中协助整个部门的运营，严格遵循集团餐饮部规章制度、酒店餐饮标准以实现财务目标。 2.确保所有与客人有直接接触的厨房团队成员随时为客人提供满意的服务。 3.与客人和同事保持良好的互动，建立良性工作关系。 4.在每次更换菜单时，对服务团队进行有效的食品知识培训。 5.监督并协助所有餐饮部员工的招聘和甄选工作。 6.在招聘时遵守酒店的指导方针，并采用以能力为基础的方法挑选员工。 7.履行分配的其他合理职责。 工作要求 1.大专相关学历，酒店或餐饮管理及厨房相关学历优先考虑 2.至少2年的部门副厨师长及以上管理经验 3.部门运营相关经验及工作中能够学习到相关的经验 4.能够操作电脑及餐饮相关系统能力 5.良好的英语口语、阅读及书写能力 6.能够讲普通话及具备在中国工作的许可 加入我们你能够享有： 建立一个长期的、全球性的职业发展机会 优秀的行业培训 免费入住四季酒店，餐饮折扣优待 红利分享及优厚的工资 雇员服务奖 年度员工派对/社交和体育活动 想要了解更多，请登录以下网站并关注我们： 四季酒店官网职位空缺：http://jobs.fourseasons.com/ 四季酒店领英网站：https://www.linkedin.com/company/four-seasons-hotels-and-resorts 四季酒店微信号：北京四季人文部 Summary The Four Seasons Hotel Beijing is looking for Mio Kitchen Chef de Cuisine who shares a passion for excellence and who infuse enthusiasm into everything they do. We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: Commitment to supportive teamwork and open communication Responsibility for ongoing enhancement of their skills and performance. Recognition of personal accountability for their own actions and the outcomes of those actions. An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company. Join our team We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us." Four Seasons Hotel Beijing provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. Responsibilities 1.Assist Executive Chef or Executive Sous Chef in the running of the kitchen, contributing to the overall success of the outlet in accordance with the hotel’s standards and financial goals. 2.Maintains positive guest and colleague interactions with good working relationships. 3.Work closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. 4.Conduct effective food knowledge training to service team during each menu change. 5.Oversees and assists in the recruitment and selection of all Food and Beverage employees. 6.Adheres to hotel guidelines when recruiting and uses a competency-based approach to selecting employees. 7.Carries out any other reasonable duties and responsibilities as assigned. Preferred Qualifications and Skills Education ：College degree preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required. Experience ：Minimum two years previous experience in culinary/food & beverage line, supervisory or assistant manager positions. Skills and Abilities ： Requires a working knowledge of division operations. Working knowledge is generally learned on-the-job. Requires ability to operate computer equipment and other food & beverage computer systems Requires the ability to operate and utilize culinary production equipment and tools effectively. Requires reading, writing and oral proficiency in the English Language Learn more about what it is like to work at Four Seasons – Visit us: http://jobs.fourseasons.com/ https://www.linkedin.com/company/four-seasons-hotels-and-resorts http://job.veryeast.cn/1154097 Wechat: 北京四季人文部

【岗位职责】 1、负责制定并执行酒店销售战略，推动酒店整体营收增长，完成年度经营目标； 2、统筹管理酒店市场销售部管理工作，包括但不限于市场推广、销售策略、客户关系维护及大客户开发； 3、分析市场趋势及竞争对手动态，优化商务运营策略，提升酒店市场占有率； 4、主导商务谈判，与合作伙伴、企业客户及OTA平台建立长期稳定的合作关系； 5、协调跨部门资源，确保商务活动高效执行，提升客户满意度及品牌影响力； 6、定期评估商务运营数据，制定改进方案，优化成本控制及收益管理； 7、带领商务团队完成业绩指标，提供专业培训与指导，提升团队整体能力； 【岗位要求】 1、具备出色的商务拓展及市场策划能力，熟悉酒店行业运营模式及市场动态； 2、优秀的谈判技巧及客户管理能力，能独立处理高价值客户合作； 3、数据敏感度高，擅长通过数据分析制定优化策略； 4、具备较强的领导力与团队管理经验，能有效激励团队达成目标； 5、抗压能力强，适应快节奏工作环境，能灵活应对市场变化； 6、思维敏捷，具备创新意识及解决问题的能力； 7、对酒店行业充满热情，愿意接受挑战并推动业务持续增长； 8、有同岗位或希尔顿集团工作经验优先考虑；

Core Responsibilities: 1.     Financial Report, Financialanalysis & Decision Support财务报告，财务分析与运营支持： •    Responsible for bookkeeping, tax claim, financial report, financialanalysis reports and any financial support need from property operation. 负责会计入账，税收，财务报告，财务分析及提供运营所需要的支持。 •    Analyze financial data of the business units to identify revenue growthand cost optimization opportunities. 分析各业务单元的财务数据，识别收入增长与成本优化的机会。 •    Monitor key financial metrics (e.g., RevPAR, GOP, cash flow) and provideimprovement recommendations. 监控关键财务指标（如RevPAR、GOP、现金流等），提出改进建议。 •    Lead annal audit of all naked properties and annual financial claim主导裸心项目年度财务审计及汇算清缴 2.  Budgeting & Forecasting 预算与预测管理： •    Responsible for the annual budgeting process & preparation, ensuringalignment with strategic goals. 主导年度预算编制，确保与战略目标一致。 •    Track budget performance, analyze variances, and propose adjustments. 跟踪预算执行情况，分析偏差并提出调整方案。 3.     Cost Control &Efficiency Improvement 成本控制与效率提升： •    Assist the headquarters and business units in controlling operationalcosts and optimizing resource allocation.协助集团总部及各业务单元控制运营成本，优化资源配置。 •       Identify and drive process improvements to enhance financial andoperational efficiency. 识别并推动流程优化，提升财务与运营效率。 4.     Business Collaboration &Communication 业务合作与沟通： •       Work closely with the headquarters and business units to providefinancial support and advice. 与集团总部及各业务单元紧密合作，提供财务支持与建议。 •       Participate in new project evaluations, offering financial feasibilityanalysis and risk assessment. 参与新项目评估，提供财务可行性分析与风险评估。 5.     Financial Compliance &Risk Management 财务合规与风险管理： •       Ensure group financial activities comply with company policies and legalregulations.确保集团财务活动符合公司政策及法律法规。 •    Identify and manage financial risks, proposing mitigation strategies. 识别并管理财务风险，提出应对措施。 6.     Other Responsibilities 其他职责： •       Complete other finance-related tasks assigned by the leadership. 完成上级领导交办的其他财务相关工作。 Core Competencies: The ideal candidate will be able to handle stressand work under pressure and bring along strong administrative skills, ananalytical mind and the capability of being able to write concise reports. Youwill have a high level of self motivation; develop innovative options in thebest interest of the nGroup while possessing the following competencies: 理想的候选人需要能承受工作的压力以及管理能力、分析能力以及处理数据报告的能力。候选人需要有自我激励能力，在裸心集团的快速发展中有开发创新的能力。 •          Understanding the Business 对业务的理解 •     ManagingOperations  管理能力 •          Customer Focus 客户导向 •          Adaptability  适应性 Technical/ProfessionalKnowledge and Skills: •    You should ideally have at least five years’experience in a similar role.  5年及以上酒店相关岗位工作经验。 •         A good command of written and spoken English is preferred and theability to find fault and rectify subsystems are essentials. 英文读写熟练以及对财务系统的熟练。 •         Good communication and interpersonal skill 良好的沟通及人际关系的技巧。 •    Experience with Ufida, Kingdee or SAPfinancial ERP system  用友，金蝶或SAP等ERP系统经验。 •    Ability to work independently in afast-paced environment. 能够在快节奏的环境中独立工作。

You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Rooms is responsible to ensure the smooth and efficient running of all operational aspects of the Rooms Division and to ensure that the various departments are run according to the standards set for the brand in general and the hotel specifically. Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Director of Rooms, or Front Office Manager in larger operation. Good problem solving, administrative and interpersonal skills are a must.

Job Overview 职位概述 · The Chinese Executive Chef isresponsible for the effective day to day operation of the culinary division andis managing all aspects of the operation with diligence, commitment andpassion. 中餐行政总厨负责厨房部的日常高效运作，并以勤奋，承诺和热情的态度来管理运营各个方面。 ·  The Chinese Executive Chef istaking part in the selection of the best possible talent for the property inline with the given budget and in accordance to the needs of the project. 中餐行政总厨根据项目的需要和给定的预算，来参与为集团挑选最佳的人才。 · The Chinese Executive Chefcreates menus in accordance with the restaurant concepts, evaluates theofferings on a quarterly base and monitors the competitive set to ensurerelevance in the market. 中餐行政总厨根据餐厅的理念设置菜单，按季度评估产品并监控竞争对手以确保与市场的关联。 · The Chinese Executive Chefcreates, in cooperation with the Chef de Cuisines and Sous Chefs, accurate andcost-efficient recipes, is testing them and ensures training and compliancethereof. 中餐行政总厨与厨师长和副厨师长合作，制作准确且具有成本效益的食谱，并对其进行测试，来确保其培训和合规性。 · The Chinese Executive Chefensures the right product is selected and purchased in the correct quality. Heobserves the purchasing process and evaluates the quality, price andcompetitiveness of the produce. 中餐行政总厨确保以正确的质量来挑选和采购正确的产品。 他观察采购过程并评估产品的质量，价格和竞争力。 ·  The Chinese Executive Chefensures storage, processing, preparation, plating and serving of the purchasedproduct are aligned with the set standards by the Executive Chef and theCompany. 中餐行政总厨确保采购产品的存放，加工，准备，摆盘和服务符合行政总厨和公司制定的标准。 ·  The Chinese Executive Chefparticipates in daily food tastings on a rotational base to evaluate thequality of food, presentation skills, compliance with allergen policies andgives advice to the teams. 中餐行政总厨在各个餐厅轮流参加每日试菜，来评估食品质量，展示技巧，过敏原政策的遵守情况，并给团队提供建议。 ·  The Chinese Executive Chefkeeps an overview of the current inventory in all restaurants, approvespurchases and aligns the spending’s with the budget provided by the hotel’ssenior management. In this function he tracks the daily spending’s incomparison with the forecasted revenues to avoid over-spending and exceedingcosts. 中餐行政总厨会对所有餐厅的当前库存进行概览，批准采购并根据酒店高级管理层提供的预算来分配花费。 在这个职能中，他追踪与预测收益相比的每日支出，以避免过度支出和超额成本。 ·  The Chinese Executive Chefensures all costs related to other divisions in the hotel [e.g. Club Lounge,Lobby Ambassador, Amenities, Promotional costs, cost of sales] are transferredaccurately prior to each month end closing. 中餐行政总厨确保与酒店其他部门相关的所有成本(例如：行政酒廊，大堂使者，欢迎礼物，推广成本，销售成本)在每个月结束前准确的转移。 ·  The Chinese Executive Chefcontrols all costs related to the Culinary Division including operationalcosts, food cost, labor cost and is responsible to ensure all occurring costsare in line with the budget. 中餐行政总厨控制与厨房部相关的所有成本，包括运营成本，食品成本，人工成本，并负责确保所有发生的成本与预算一致。 ·  The Chinese Executive Cheffosters a learning environment and is hosting and participating in trainings inthe hotel. He constantly researches and develops his skills for his benefit andthe benefit of the company. 中餐行政总厨营造一个学习的环境，并在酒店举办和参与培训。 他需要为自己的利益和公司的利益不断研究和发展自己的技能。 ·  The Chinese Executive Chef isplanning annual promotions for all Restaurants, including profit and loss,marketing, purchasing, execution and review. He uses this opportunity todevelop key personnel in the team and involves them in the planning of the workaffecting them! 中餐行政总厨需要计划所有餐厅的年度推广，包括盈亏，营销，采购，执行和审核。 他利用这种机会来培养团队中的关键人物，让他们参与影响他们的工作计划 Duties andResponsibilities工作职责 ·  Ensuring all CulinaryAssociates are in attendance as scheduled and the outlets are staffed inaccordance to the business needs! 确保所有厨房部门的员工根据时间表到岗，并根据工作需要配合各个餐厅 ·  Scheduling of Ladies &Gentlemen in accordance to the business needs, finding replacement staff incase of sick calls, additional pop-up business or other unexpectedcircumstances. 根据工作的需要来安排绅士和淑女的时间表，在遇到有病假的情况、额外出现的工作或其他意外状况时，需要找到替换的人员。 ·  Checking stock on hand,assisting outlet chefs in forecasting purchases, approving purchases, checkingdeliveries and ensuring proper storage at all times. 在场检查库存情况，协助各个餐厅厨师预测采购，批准采购，检查交货并始终确保恰当的存放。 ·   Assisting the culinary team inthe operation if business requires. Covering shifts in any outlet as business,staffing levels or demand requires. 如果有需要，协助厨房部团队的运营工作。 根据工作，人员编制或需求在各个餐厅进行补位。 ·  Ensuring all food is preparedin accordance to the established recipes, plating guides and given standards bythe company or senior management. 确保所有的食品都根据公司或高级管理层制定的食谱，摆盘指导和给定的标准进行准备。 ·  Developing, implementing andreviewing bilingual recipes for all restaurants, calculating those and trainingthe individual teams on the recipes created!为所有餐厅开发，实施和审核双语食谱，计算这些食谱并根据所创建的食谱培训各个团队！ ·  Attending Meetings such as,but not limited to, Daily Lineup, Leadership Meeting, Guidance team meeting [inabsence of Executive Chef], BEO Meetings, Pre-Conference Meetings, Sales &Marketing Meetings, Community Footprint Meetings, Townhall Meetings andsimilar. 参加会议，例如但不限于每日早会，领导会议，指导团队会议（行政总厨缺席的时候），宴会要求会议，会前会议，市场营销会议，社区足迹会议，员工大会等。 ·  Executing food tastings forclients with great focus on generating business and increasing the Culinaryreputation of the property. 为客人实行试菜活动，专注于工作和提高集团的烹饪声誉。 ·   Conducting Inventories of foodand non-food in cooperation with the finance team as well as stewarding team ona monthly base. 每个月与财务团队和管事部团队合作开展食品和非食品库存清点。 ·  Reviewing processes in allCulinary related areas on a quarterly base to ensure compliance, checkrelevance and suggest possible improvement. 每个季度回顾所有与厨房区域相关的流程，以确保合规性并检查相关性，以及提出可能的改进建议。 · Minimizing overtime in thedivision by closely monitoring all aspects of the individual team’s performanceand conducting time & motion studies on reoccurring bases. 通过密切的监控各个团队在各个方面的表现，并对会重新出现的情况进行时间&工时标定，最大限度地减少部门的加班时间。 ·  Monitoring compliance withCorporate Standards to ensure Brand Standard Audit is passed yearly insatisfying manner. 监督公司标准的遵守情况，确保每一年以令人满意的方式通过品牌标准审计。 ·  Ensuring Restaurant concepts,food offerings, Amenity program and corporate standards are followed at anytime. 确保始终遵循餐厅理念，食品产品流程，欢迎礼物计划和企业标准。 ·  Ensuring all outlet orders arereviewed on a daily base, revised if necessary and approved prior the 2pm cutoff. All approvals need to be recorded and aligned with the forecasted budget. 确保每日审核所有餐厅的订单，必要时进行修订，并截至在下午2点前批准。 需要记录下所有的批准并要与预测的预算保持一致。 ·   Developing an annual promotioncalendar in cooperation with the executive chef and follow through theestablished timeline. 和行政总厨合作制作年度推广日程表，并遵循既定的时间表。 ·   Planning and conductingmonthly departmental meetings and ensure attendance is recorded, feedback is documentedand acted upon. 计划和举办部门月度会议，确保记录出勤情况，反馈意见并采取相应措施。 ·   Answering business phone callsin proper and timely manner following the established verbiage of the property. 以适当和及时的方式接听工作电话，并使用集团已经制定的措辞方式。 ·  Researching new culinarytrends, sourcing products from local suppliers and participating in quarterlymarket surveys. 研究新的烹饪趋势，从当地的供应商采购产品并参与季度市场调查。 ·   Oversee and execute offsidecatering events and promotional events as required by business. 根据工作的要求，监督和执行餐饮活动和推广活动。 QUALIFICATIONSAND REQUIREMENTS任职要求 ·  International work experiencein an English-speaking country within an international 5-star hotel orinternationally recognized restaurant or restaurant group. 有在国际五星级酒店或国际知名餐厅或餐厅集团，且位于说英语的国家的国际工作经验。 · Full proficiency inInternational cooking skills including but not limited to Chinese food, Asianfood, North & South American food, European food. Having the ability toshow, train and teach others. 完全熟练掌握国际烹饪技能，包括但不限于：中国食品，亚洲食品，北美&南美食品，欧洲食品。 有能力展示，培训和指导他人。 ·  Fluent bilingual communication[Chinese Mandarin & English] in both writing and speaking to communicateprofessional with internal and external guest and to represent the property ina professional manner on assigned functions or events. 可以流利的用双语沟通(中文普通话&英语)，包括写作和口语，与内部和外部的客人进行专业交流，并以专业的方式代表集团来分配职能或活动。 ·  Food Safety Training byaccredited training provider such as Ecolab Serve Safe Managers Certificationand the ability to train others on food safety and hygiene procedures. 接受过经官方认可的培训人员提供的食品安全培训，例如Ecolab提供安全经理认证及拥有在食品安全和卫生程序方面培训他人的能力。 ·   Full proficiency in MicrosoftOffice applications {Microsoft Excel, Microsoft Power Point, MicrosoftPublisher, Microsoft Work] Being able to execute assigned tasks in any of theseprograms in an efficient manner resulting in presentable outcome. 完全熟练掌握Microsoft Office应用程序（Microsoft Excel，Microsoft Power Point，Microsoft Publisher，Microsoft Work）。能够以有效的方式在这个程序中的任何方面执行任务的分配，从而产生可观的结果。 ·  Elaborate Mathematic skillsincluding the ability to calculate simple formulas using a calculator / excelsheet and achieving the accurate result [Fractions, dividing, adding,subtracting, percentage calculation, three sets]. 拥有详尽的数学技能，包括使用计算器/ Excel工作表计算简单公式的能力，并获得准确的结果（分数，除法，加法，减法，百分比计算，集合）。 ·   The ability of differentiatingvarious colors and shades of colors 拥有区分各种颜色和色调的能力。 ·   The ability to define tastes[salty, sweet, sour, bitter, Unami] 拥有可以定义口味的能力（咸，甜，酸，苦，鲜）。 ·   The ability to smell anddifferentiate products by their taste, smell, look, shades of color orcondition. 拥有能够通过味道，气味，外观，色调或条件来嗅到和区分产品的能力。 ·   The ability to imagine acombination of ingredients and the ability of translating the imaginedcombination into a working recipe and image. 拥有能够想象成分的组合以及将想象的组合转化为食谱和图像的能力。 ·   Full understanding of foodcost, labor cost, cost of sales, cost of facilities and the ability to controlthese costs to achieve budgeted numbers in accordance with senior managementguidelines. 完全理解食品成本，人工成本，销售成本，设施成本，以及拥有根据高级管理指南来控制这些成本从而实现预算数字的能力。 ·  Full capability of effectivelyleading delegates regardless of their ethnic, educational, political orreligious background. 完全有能力有效的进行领导代表，无论他们的种族，教育，政治或宗教背景如何。 ·   Proven track record ofachieving goals set by previous company, senior leadership and management. 拥有达成之前的公司，高层领导和管理层设定目标的追踪记录证明。 ·   The ability to eat all kindsof food served in the hotel including all kinds of protein, vegetable, legumes,fruits, nuts and dairy products and being able to differentiate them bytexture, taste, smell, look and feel. 拥有可以在酒店享用各种食物，包括各种蛋白质，蔬菜，豆类，水果，坚果和乳制品，并能够通过质地，口味，气味，外观和感觉来区分它们的能力。 Qualifications – 学历 · Highschool Diploma or anequivalent vocational degree which was obtained by an accredited school,university or college. 拥有高中文凭或由经官方认可的学校，大学或学院获得的同等职业学位。 ·   Certificate of a 2-yearculinary trainee ship or an appreciates with certified restaurant or hotel. 拥有2年烹饪培训证书或与认证餐厅或酒店的学徒证书。 Experience – 经历 ·  Total 10 years workingexperience or more in the hospitality industry with a minimum of 2 years in ahigher leadership role in an international 5-star hotel or recognized finedining restaurant 在酒店行业拥有10年以上工作经验，其中至少2年在国际五星级酒店或被认可的高级餐厅担任更高的领导角色。

1．负责餐饮部的管理工作，负责自助餐厅、中西餐厅和酒楼餐饮管理； 2．负责餐饮营收管理，制定年度经营目标和季度月底考核目标，并达成目标实现； 3．负责餐饮营销管理 4．负责餐饮出品质量管理 5．负责餐饮服务质量管理 6．负责成本管控 7．负责餐饮团队管理，包括绩效管理、奖惩管理等。 岗位要求： 1．男女不限，专业不限，本科以上学历； 2．具有10年以上琼菜和粤菜实操和管理经验，具有同等职位3年以上管理经验，具有社会餐饮负责人管理者均可； 3．具有优秀的琼菜和粤菜成功案例者优先； 4．具有优秀的餐饮营销和产品定位能力，有优秀的团队管理经验； 5．具有优秀的职业操守和人品。

岗位职责： 1． 负责市场营销部和前厅部的管理工作； 2． 制定酒店营销战略，根据市场行情和酒店产品等，制定年度季度月度销售计划和预算； 3． 负责销售目标达成，包括OTA、商务、会议、旅行社等各业务板块营收达成或超额完成； 4． 维护现有客户资源，开拓新客户和渠道，如俄罗斯团市场； 5． 负责市场和竞品的动态调研和分析，及时调整策略和战术； 6． 负责酒店销售运营和服务，保障服务评级和评分领先； 7． 负责部门人员管理，包括绩效和奖惩等。 岗位要求： 1. 男女不限，专业不限，本科以上学历； 2. 10年以上酒店市场营销经验，5年以上同等职位经验，有成功案例优先； 3. 具有敏锐的市场嗅觉和营销应变能力， 4. 具有优秀的酒店营销思维，具有优秀的创新思维； 5. 具有优秀的产品内容打磨能力，具有活动和场景的策划和打造能力； 6. 具有优秀市场开拓能力和团队管理能力； 7. 具有优秀的职业操守和人品。

【工作职责】： 1、根据公司整体发展战略，制定特种设备管理的中长期规划，确保特种设备的配置、使用和维护与公司业务发展相匹配； 2、负责建立健全公司特种设备管理制度体系，包括设备采购、安装、调试、验收、运行、维护、检验、报废等全流程管理制度和操作规程； 3、监督特种设备的日常运行管理及制定维护保养计划，确保设备安全、稳定运行；定期组织设备巡检，及时发现并处理设备运行中的异常情况； 4、负责公司特种设备的安全监督管理工作，定期组织安全检查；定期对特种设备操作人员、管理人员和相关员工进行安全培训和教育，提高员工的安全意识和操作技能； 5、负责特种设备管理团队的建设与管理，建立有效的团队沟通机制及人才培养规划，提高团队工作效率。 【任职资格】： 1、本科及以上学历，机械工程、电气工程、自动化等相关工科专业，英文良好；持有特种设备相关专业证书（如特种设备安全管理证、注册设备工程师证等）者优先； 2、具备10年以上特种设备管理相关工作经验及团队管理经验； 3、熟悉各类特种设备（如游乐设备、锅炉、压力容器、电梯等）的结构原理、性能特点和运行维护要求，并具备良好的特种设备故障诊断与维修能力； 4、具备极强的责任心及良好的沟通、决策、抗压能力。

【工作职责】： 1、根据公司业务发展需求，制定机电部门的中长期发展规划，确保机电工作与公司业务目标高度契合； 2、负责机电项目的策划、组织与实施，涵盖新项目的机电系统建设及现有项目的改造升级，制定详细的项目计划，合理安排人力、物力资源，确保项目按计划推进； 3、制定机电设备运行管理制度、操作规程、维护保养计划及设备故障和极端恶劣天气（如台风、雷雨等）的应急预案，确保设备安全、稳定运行； 4、为各业务部门提供专业的机电技术支持，及时解决运营过程中出现的机电技术问题，保障公司业务顺畅开展； 5、负责机电管理团队的建设与管理，建立有效的团队沟通机制及人才培养规划，提高团队工作效率。 【任职资格】： 1、本科及以上学历，电气工程、机械工程、自动化、建筑电气与智能化等相关工科专业，英文良好；持有注册电气工程师、注册机械工程师、一级建造师等专业证书者优先； 2、10年以上工程项目或机电设备维护等工作经验，熟悉机电设备运行维护管理，掌握各类机电设备（电气系统、给排水系统、暖通空调系统、电梯系统、厨房设备、消防系统等）的运行维护要点，具备设备管理实践经验； 3、熟悉大型机电设备维护等专业知识、行业管理法规，有出色的技术能力，能够解决项目实施中遇到的各种技术问题； 4、具备较强的沟通协调、人际交往、安全风险识别能力及质量成本管控意识。

Oversees and directs all aspects of the hotel operational departments which include: Front Office, Food & Beverage, Kitchen, Housekeeping, Engineering, Security, and Health & Leisure Department. Ensures these departments are well run by focusing on the following aspects: Maximization of revenues and profits, minimization of operating costs, implementation and follow up of service standards/team member training. Ensures highest levels of customer satisfaction.负责监督和指导酒店的运营部门，包括前厅部、餐饮部、厨房、客房部、工程部、安保部和健身及休闲中心。确保这些部门在以下几个方面的正常运营：收入和利润的最大化，运营成本最小化，实施和监督服务标准/团队成员的培训。确保顾客满意度维持在最高水平。 To support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues: in particular, the GM, CD, DOF and DHR.通过和管理层建立良好的工作关系来支持酒店的管理战略，尤其是和总经理，商务发展总监，财务总监和人力资源总监。 Fully contribute to the design of the hotel's business strategy.全力关注酒店的经营战略。 Actively participate in the key management issues in the property (CAPEX projects, refurbishment, training, customer service, and etc.)积极参与酒店内的管理核心项目（固定资产，装修改造，培训以及对客服务等）。 Ensure that costs are controlled in a detailed and structured manner. Analyze costs on a monthly basis and prepare action plans (cost per occupied room, food cost, beverage cost, payroll including overtime, other expenses, other outsource labor or services). 具有详细的成本控制方法。每月分析成本并制定行动计划（每间占有房的成本，食品成本，酒水成本，工资/加班工资，其他花费，以及外包费用等）。 Review and approval of all expense accounts for operations team.审核和批准营运部门的所有花费。

【岗位职责】 1. 战略规划：规划并执行酒店的长远战略，旨在全面实现运营效能、财务健康及客户满意度三大核心目标。 2. 日常运营监管：高效督导酒店的日常运营活动，确保各部门遵循既定政策与流程顺畅运作。 3. 财务管理优化：负责酒店财务预算的制定、成本的有效控制及财务深入分析，以科学配置资源，提升经济效益。 4. 市场营销策略：精心策划并执行市场营销方案，致力于扩大品牌知名度，提升市场份额。 5. 客户关系维护：积极构建并维护良好的客户关系体系，有效处理客户投诉，确保高满意度水平。 6. 团队建设与培育：组建一支高效协作的酒店管理团队，提供专业培训与发展平台，营造积极向上的工作氛围。 7. 服务质量监控：严格监督酒店服务质量，持续优化服务流程，确保宾客享受卓越体验。 8. 安全卫生保障：确保酒店安全卫生标准符合法规要求，制定并演练应急预案，保障宾客与员工安全。 9. 合规风险管理：确保酒店运营严格遵守相关法律法规，有效识别与管理潜在风险，维护运营稳健。 【岗位要求】 1. 3年以上的星级品牌酒店同岗位经验，有国际知名酒店集团工作经验者尤佳。 2. 具备高度的责任心和职业道德，能够承受工作压力。 3. 拥有出色的团队合作精神和领导能力，能够激励和带领团队共同成长。 4. 具备良好的客户服务意识，注重细节，追求卓越。 5. 对酒店行业充满热情，愿意不断学习和进步。

岗位职责： （一）指导制订年度/月度经营管理计划，及时向总经理汇报；   （二）统筹面试、考核评价、录用，对人员岗位调整提出建议；  （三）指导宴会厅厅长完成接待工作，落实重要及优质客户服务，根据实际情况亲自组织接待与服务； （四）检查宴会厅与包间的物品耗用，落实成本费用管控； （五）每日开餐期间巡视各餐厅，对发现的问题及时提出整改意见； （六）指导员工按照操作规范与流程提供服务； （七）通过各种途径及时了解顾客对服务的意见，及时处理客户诉求；   （八）督察食品安全与环境卫生，包括员工个人卫生、餐具卫生、操作卫生和环境卫生，及时组织检查与评比； （九）定期组织管理人员开展业务研讨和对外交流活动，配合人力资源部落实人员筛选及培训； （十）召开前后堂沟通会，关注经营状况，及时调整经营管理策略； （十一）定期统筹复盘本部室各岗位工作的有效性，及时调整各岗位职责、工作流程、质量标准，并落实系统化培训；  （十二）完成上级领导交办的其他任务。 岗位要求： （一）学历要求:大专以上学历； （二）外语水平:英语日常交流； （三）体貌要求:身体健康，形象良好； （四）工作经验:5年以上大型（星级）酒店管理经验； （五）基本素质:学习能力强，同理心，积极主动，公平公正，诚实友善，大局观，服务意识强，热爱餐饮行业，自控能力强。

The Four Seasons Hotel Dalian is looking for talent who shares a passion for excellence and infuses enthusiasm into everything they do. 大连四季正在寻找你 - 对工作具有极大的热情，热爱你所从事的职业。 What you will do Provide leadership and management for the Kitchen Department by establishing plans of character, integrity, and quality which result in the long-range continued growth and profitability of the department, division and Hotel.   为厨房团队提供领导和管理，通过对厨房团队品格，诚信以及质量的监督，从而实现部门和酒店的长期持续增长和盈利能力。 What you bring Creative and good execution 极具创意，执行力强。 Fluent English both in oral and writing. 流利的英文沟通能力。 Mandarin ability both in oral and writing is must. 中文听说读写流利（必须）。 Overseas working experience in luxury brand hotel is prefer. 具备海外奢华酒店工作经验者优先考虑。 College degree preferably specializing in hotel/restaurant management or business administration, or equivalent experience is required. 大专或同等专业以及以上学历，酒店/餐厅管理或工商管理专业优先，或具备同等 经验。 Five to eight years’ previous experience in multiple culinary department head positions. 五至八年的多个餐饮厨房部门负责人职位经验。    What we offer:  Competitive Salary, wages, and a comprehensive benefits package 具有竞争力的薪资福利待遇 Excellent Training and Development opportunities 提供完善的培训和发展机会 Complimentary Accommodation at other Four Seasons Hotels and Resort 全球四季酒店及度假村员工免费房 Complimentary Dry Cleaning for Employee Uniforms 免费制服洗涤熨烫 Complimentary Employee Meals 免费工作餐 Schedule & Hours: 40 working hours per week.  每周工作40小时 Willing to take flexible shifts arrangement based on work requirements.  根据工作需要灵活排班

岗位职责： （一）按照公司经营管理目标，制定市场研究、顾客分析、市场定位、营销推广、销售管理、顾客服务等的战略规划； （二）制定客房、餐饮、会议等的价格策略、促销活动方案，了解竞品公司最新动态，及时调整经营管理策略； （三）统筹签订客房、餐饮、会议等协议，协调确定各类合作协议与广告宣传服务协议； （四）统筹公司内外的公关宣传工作，审阅公司宣传材料； （五）组织营销经理例会、月度经营分析会，追踪各类宴会、会议信息，直至客单成交，带领推动实现营业收入目标； （六）建立并完善销售数据库，指导营销经理建立客户信息数据库； （七）统筹协调客户拜访、潜力客户开发，每季度至少一次市场调研； （八）制定营销推广、销售技能、顾客服务等专业培训计划并落实； （九）关注客户意见反馈及投诉，根据“不损害客户利益”原则，公正处理各类投诉，撰写特殊案例分析报告； （十）拓宽业务范围，提高市场占有率，对产品定位、服务创新等经营管理提供建议； （十一）定期统筹复盘本部室各岗位工作的有效性，及时调整各岗位职责、工作流程、质量标准，并落实系统化培训； （十二）完成上级领导交办的其他任务。 岗位要求 （一）学历要求：大专及以上； （二）外语水平：英语日常交流； （三）体貌要求：身体健康，形象良好； （四）工作经验：5年以上酒店营销管理经验； （五）培训经历：3次以上销售培训经验； （六）基本素质：学习能力强，同理心，积极主动，公平公正，诚实友善，大局观，服务意识强，具备酒店管理知识，写作能力，电脑运用能力，主持与演讲能力，人际关系处理能力，分析能力，计划能力，执行能力，协调能力。

The Director of Sales and Marketing is the leader of the sales and marketing strategy for the hotel. This role leverages a deep understanding of the marketing and sales channels that drive business in order to maximize property sales from an occupancy, market share, profit, customer engagement, and overall best stay experience for our guests. This leader should have in-depth understanding of proactive and reactive sales strategy, and take initiative to create programs that maximize sales in relevant channels. The Director of Sales and Marketing monitors property participation in and yield from sales channels (e.g., Property Sales, Marriott.com, Online Travel Agencies, and other Intermediaries) and develops strong working relationships to proactively position and market the property. The Director of Sales and Marketing provides oversight to marketing and communication resources for the hotel, and is chiefly responsible for planning, building, and enabling their team to execute on its brand(s) marketing strategy. This leader takes care to ensure his/her team effectively promotes the hotel in traditional, online, and PR channels. This role serves as a key point of connectivity for the global sales strategy and the global brand marketing and ecommerce strategies; balancing the execution of these plans in a way that drives profit for the owners and awareness for the brand.   CORE WORK ACTIVITIES 1.Strategic Sales Leadership 2.Marketing Strategy 3.Communication and PR Activities 4.Building Successful Relationships 5.General Leadership Activities 6.Managing Execution  7.Building Relationships 8.Generating Talent and Organizational Capability 9.Learning and Applying Professional Expertise

【岗位职责】 1、全面负责中厨房的日常运营管理，包括菜单设计、菜品研发、成本控制及厨房团队管理； 2、制定并执行中餐厨房的标准化操作流程，确保菜品质量、口味及呈现符合酒店高标准要求； 3、监督食材采购、库存管理及成本核算，优化厨房运营效率，降低损耗； 4、培训并指导厨房团队，提升厨师专业技能及服务意识，确保团队高效协作； 5、配合餐饮部完成各类宴会、主题活动及VIP接待的菜品设计与执行； 6、确保厨房卫生、安全及设备维护符合国家及酒店相关规范。 【岗位要求】 1、具备丰富的中餐烹饪经验，擅长菜品创新与融合； 2、熟悉高端酒店中厨房管理流程，有同等岗位经验者优先； 3、具备出色的团队管理能力，能有效调动员工积极性，处理突发问题； 4、对食材品质、成本控制及厨房运营有敏锐的洞察力和实操经验； 5、具备较强的沟通协调能力，能与各部门高效配合； 6、持有相关厨师职业资格证书者优先。