1.Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items.
Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway)
对客人及其他部门的要求及时响应；在工具车中装满客用品，并将其运送到指定区域；按照程序进入客房，更换客房内的客房设施和用品；将用过的毛巾及布草更换新的并认真整理床铺，清洁浴室，撤出所有垃圾等；检查房间内是否有所有电器是否正常工作，整理桌子、家具和电器；打扫墙壁和家具上的灰尘、抛光和去除痕迹；用吸尘器清理地毯并执行楼层保养及清洁职责（例如，在客房和走廊内）
2.Once any accident is found, the accident should be reported to manager/coach immediately
一旦发现任何事故,意外等立即上报
3.Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)
根据酒店程序处理紧急情况（例如：疏散，医疗急救，自然灾害）
4.Follow company and department safety and security policies and procedures to ensure a clean, safe, and work environment
遵守酒店和部门的安全政策，保证清洁，安全的工作环境
5.Identify and correct unsafe work procedures or conditions and/or report to Style Coach
识别和纠正不安全的操作/情况，及时汇报给造型督导
6.Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury
必须使用正确的设备，穿戴合适的个人防护服，并且采用正确的举物程序，来避免受伤
7.Complete appropriate safety training and certifications to perform work tasks
完成合适的安全培训和证书来完成工作任务
8.Collect and sign for section key and get reports from Style coach, ensure complete information is on hand before starting the job including special information such as allocated VIP and group rooms
领取钥匙后签字并且在开始上班之前拿到所需要的信息，比如当天的要到达的贵宾及团队
9.Clean and provide services to all assigned rooms including the refrigerator
清洁并提供所有客房服务以及补充冰箱
10.Ensure proper procedures in cleaning/ servicing/ turning down beds are strictly followed
确保一切清洁、服务、开夜床的程序严格遵守
11.Use proper bed making as instructed according to approved procedures
按照正确的程序以及被允许的方法来清洁房间等区域
12.Use proper procedure in cleaning bathroom/ toilet with the use of the right chemicals
用正确的程序来清洁卫生间、马桶是否用正确的清洁剂来清洁
13.Replenish all guest amenities and stationeries consumed by guest according to standard set up
补充所有客用备品以及被客人消耗的文具用品，按照标准放在规定的位置
清洁家具灰尘，确保所有地方没有灰尘
14.Vacuuming daily carpets and upholstery properly. Spot shampoo carpet and upholstery, to maintain its clean appearance
每天吸尘以及布制品的局部清洁，保持良好的外观
15.Glass should be clean, spotless and free from dust
玻璃杯必须保持清洁，无污点并没有灰尘
16.Hang up clothes for guests
为客人挂好衣物
17.Water for plant wherever necessary
需要时给植物浇水
18.Maintain upkeep of flower arrangement in the rooms. Request for replacement if necessary
需要是维护或更换鲜花
19.Set temperature in rooms, as instructed
根据指令调节温度
20.Remove stale/rotten fruits in the rooms
将坏的水果去出扔掉
21.Immediately report to the Style coach any missing or damaged furniture, fixture and equipment
如果有遗失的家具、固定资产和设备立即报告客房造型督导
