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  • 合伙人

    3万-10万
    三亚 | 3年以上 | 学历不限 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 员工生日礼物
    国内高端酒店/5星级 | 2000人以上
    发布于 07-09
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    一、合伙人业态类型: 有烘焙、果吧、冰激凌、干果、巧克力及糖果、墨西哥餐厅、啤酒及酒精饮品、水上俱乐部、贝多拉面9大业态类型的合伙人。 二、合伙人类型及加入条件 (1)重要合伙人,加入条件: a、有同类型开店或者工作经验。 b、具备整店运营管理经验。 c、具有强烈的经营者意识,创业激情和企业家精神。 d、认同红树林品牌价值及经营模式。 (2)一般合伙人,加入条件: a、有同类型开店或者工作经验。 b、形象好,愿意跟随团队一同创业。 c、有经营意识和主观能动性。 三、福利待遇 1、基本工资+绩效分成,0元投资,自己当老板 2、完善的福利体系及优渥的工作条件
  • 重庆 | 10年以上 | 大专 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 工作餐
    • 员工生日礼物
    • 技能培训
    • 人性化管理
    • 管理规范
    • 年终奖金
    • 包吃包住
    国内高端酒店/5星级 | 100-499人
    发布于 15:24
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    【岗位职责】 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统,使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算,提出更新改造和投资计划。 5、 落实酒店年度财务预算,向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作,培养人才,提高整个酒店的服务质量和员工素质。 【岗位要求】 1、 大专以上学历,相关管理专业。 2、 从事高星级酒店工作10年以上,具有5年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队,事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。
  • 总经理

    6万-8万
    北京 | 10年以上 | 本科

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    • 五险一金
    • 管理规范
    • 带薪年假
    • 帅哥多
    • 美女多
    • 工作日两餐
    • 个人发展计划
    • 晋升靠实力
    • 活力团队精神
    • 人性化管理
    国际高端酒店/5星级 | 500-999人
    发布于 15:56
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    执掌京城奢华地标!北京JW万豪酒店总经理全球招募令  你,敢挑战奢华酒店巅峰战场吗?  酒店简介  北京JW万豪酒店雄踞寸土寸金的北京中央商务区核心,作为万豪国际集团奢华矩阵的璀璨明珠,我们与顶级写字楼群、高端购物中心及精英住宅区毗邻而立,以得天独厚的战略位置,占据城市繁华的制高点。现代美学与尖端科技在酒店空间完美交融,每一间客房与套房都是智能与舒适的艺术结晶。这里不仅是宾客休憩的港湾,更是商务社交的顶级舞台,多个特色餐厅、格调酒吧及顶级会议设施,共同构筑起高端生活方式的范本。现在,我们向全球发出召集令,寻找一位能引领这艘奢华巨轮破浪前行的领航者!  岗位职责  1. 直面巅峰责任:作为酒店与业主、管理公司的战略纽带,以破局者的魄力维护多方合作,确保经营指标与品牌标准完美达成,成为商业价值与品牌声誉的双重捍卫者  2. 掌控全局战场:执掌酒店日常运营的最高指挥权,制定并推进极具挑战性的年度经营目标与计划,在瞬息万变的市场中,带领团队披荆斩棘,实现业绩的持续突破。  3. 勇做行业先锋:时刻保持对市场风向的敏锐嗅觉,以前瞻性的战略眼光,制定并调整业务发展蓝图。在保障运营品质的前提下,大胆革新成本管控策略,全力开拓全新市场版图,将酒店利润推向行业新高地。  4. 精通全维运营:对客房、工程、前厅、餐厅、销售等部门的运营管理有着炉火纯青的把控,从酒店的规划设计、设备设施配置到室内空间雕琢,每一个细节都需展现大师级的专业水准。 5. 重塑运营规则:搭建高效且极具竞争力的组织体系,完善覆盖全流程的规章制度与服务标准,以创新思维驱动酒店运营效率与服务品质的双重跃升。 6. 紧握财务命脉:成为酒店财务管理的操盘手,通过精准的成本控制与科学的财务预算,确保酒店财务健康稳健,为可持续发展筑牢坚实根基。  7. 锻造精英战队:打造一支能征善战的酒店管理团队,从人才选拔、考核激励到晋升培养,以卓越的领导力激发团队潜能,让每一位成员都成为行业尖兵。 8. 树立行业标杆:穿梭于政商名流之间,以非凡的社交智慧与个人魅力,维护酒店的高端形象,在重要场合中,以王者之姿彰显品牌气度。  9. 攻克多元挑战:灵活应对业主及管理公司提出的各类高难度任务,在复杂局面中展现破局能力。  任职要求  1. 智慧领航:本科及以上学历,用扎实的知识储备为战略决策奠基。 2. 经验淬炼:15年以上高星级酒店的实战历练,3年以上奢华国际连锁酒店总经理任职经验,在血与火的行业洗礼中铸就王者实力。  3. 全能实战:对酒店全部门服务与管理流程了如指掌,拥有酒店筹备及统筹运营经验者,将在这场竞争中占据先机。 4. 领袖风范:具备超凡的团队建设能力,以铁血手腕实现成本优化;拥有顶级的沟通协调技巧,在复杂局势中掌控全局,带领团队战胜一切挑战。  5. 战略眼光:在瞬息万变的市场中,凭借卓越的计划、决策与综合判断能力,精准捕捉商机,引领酒店驶向胜利彼岸。  6. 魅力担当:品貌出众,中英文流利,沟通表达极具感染力;拥有市场信息的超强洞察力与危机处理的果敢魄力,时刻守护酒店声誉。  7. 无畏征程:敢于接受区域内的调派挑战,在不同的战场环境中,迅速适应并开创新局。  8. 颠覆创新:以开拓者的勇气打破行业固有模式,带领团队拥抱变革,重塑奢华酒店行业新生态。  9. 品格基石:自律、诚信、敬业,以高度的责任感,为酒店发展倾尽全力。 薪资待遇  1. 丰厚回报:极具竞争力的基本工资 + 上不封顶的绩效奖金 + 高额年终奖,薪资水平由你的实力决定,在这里,你的价值将得到最充分的认可。  2. 尊崇福利:五险一金、超长带薪年假、精致工作餐、员工专属折扣、高端定期体检,全方位保障你的生活品质。  3. 巅峰进阶:万豪国际集团强大的资源加持,提供涵盖在线课程、线下特训、国际交流等多元化的培训体系,助你攀登职业发展的最高峰。  申请方式  1. 即刻行动!将精心准备的个人简历通过最佳东方投递,或发送至:jessica.lan@marriott.com,邮件主题请注明“北京JW万豪酒店总经理应聘-姓名”,让我们第一时间捕捉到你的锋芒。  2. 简历中请用数据与案例,详细呈现你的教育背景、辉煌工作经历、卓越管理成就及雄心勃勃的未来职业规划,每一个细节都将成为你制胜的关键。  3. 初审通过者将收到AI初试邀约,开启这场巅峰对决的首战,后续面试安排将为你逐一揭晓。 这不仅是一份工作,更是一场征服奢华酒店领域的壮丽征程!北京JW万豪酒店,静候王者驾临,与我们携手,改写行业传奇!
  • 总经理

    5万-8万
    枣庄 | 5年以上 | 学历不限 | 提供食宿

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    国际高端酒店/5星级 | 100-499人
    发布于 08:21
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    1.     Business Strategy Development Stays current with industrytrends and monitors strengths and weakness of competition; explores newbusiness opportunities; develops business plans designed to maximize propertycustomer satisfaction, profitability, and market share; ensures propertybusiness plans are aligned with the hotel’s business strategies; translatesMarriott global strategic plan into one that can be executed on property. 业务策略发展 紧跟行业趋势,监控竞争的优势和劣势;探索新的商业机会;制定商业计划,以最大限度地提高物业客户满意度、盈利能力和市场份额;确保酒店的商业计划与酒店的商业战略相一致;将万豪的全球战略计划转化为可以在房地产上执行的战略计划。 2.      Business Strategy Execution Executes business plans designedto maximize property customer satisfaction, profitability, and market share;ensures that property business plans and employees are aligned with businessstrategies; holds property leadership team accountable for successful deliveryof business plans; experiments with new ideas and takes calculated risks toimprove guest satisfaction and profitability; evaluates the success of propertybusiness strategies to inform future business plan enhancements; continuallyensures business plans and actions have a positive impact on propertyperformance. 业务策略执行 执行商业计划,以最大限度地提高物业客户满意度、盈利能力和市场份额;确保物业业务计划和员工与业务策略一致;管理物业领导团队,确保业务计划的成功交付;尝试新想法并承担可计算的风险以提高客人满意度和盈利能力;评估物业业务策略的成效,为日后改善业务计划提供资讯;持续确保业务计划和行动对酒店业绩产生积极影响。 3.     Sales and Marketing Works closely with Sales andMarketing team to develop revenue generating strategies for property;identifies new business leads, develops tailored sales approach, and activelypursues leads with Sales and Marketing team; validates that sales and marketingstrategy is aligned with brand strategy and is effectively executed against establishedgoals; verifies that property leaders understand and leverage Marriott demandengines to full potential; augments guest preference for property throughbooking ease and quality interactions with sales force. 销售及市场推广 与销售和市场团队紧密合作,制定物业创收策略;识别新的业务线索,开发量身定制的销售方法,并积极与销售和市场团队一起寻找潜在客户;确认销售和市场策略与品牌策略一致,并有效执行既定目标;核实物业领导是否了解并充分利用万豪的需求引擎;通过与销售人员的轻松预订和高质量的互动,增强客人对酒店的偏好。  4.   Talent Management and Organizational Capability Creates a cohesive andhigh-performance Executive Committee that continuously strives for positiveresults and improvement; coaches Executive Committee by providing specificfeedback and holds them accountable for performance; creates learning anddevelopment opportunities for employees; creates and effectively executesdevelopment plans for both direct reports based on their individual strengths,development needs, and career aspirations; ensures all managers are doing thesame for their direct reports; identifies resource needs to strengthen propertyteam; creates succession plans for future job openings; actively supports thestaffing process; ensures effective work processes, systems and teamwork are inplace to maximize individual and overall property performance. 人才管理与组织能力 建立一个有凝聚力和高绩效的执行委员会,不断努力取得积极成果和改进;通过提供具体的反馈来指导执行委员会,并对他们的表现负责;为员工创造学习和发展的机会;根据两名直接下属的个人优势、发展需求和职业抱负,制定并有效执行发展计划;确保所有经理对他们的直接下属都做同样的事情;确定资源需求,以加强物业团队;为未来的职位空缺制定继任计划;积极支持人员配置流程;确保有效的工作流程,系统和团队合作到位,以最大限度地提高个人和整体业绩。 4.     Business Information Analysis Reviews business related data such as market share, financialperformance, inventory, employee engagement, and customer satisfaction;analyzes business information to proactively address changing marketconditions, ensure property operates within budgetary guidelines, and achievesprofit margin goals; uses business information to identify indicators ofproduct and service successes and opportunities for improvement; integratesbusiness information into business plans. 商业信息分析 审核业务相关数据,如市场份额、财务业绩、库存、员工敬业度和客户满意度;分析商业信息,积极应对不断变化的市场状况,确保酒店在预算指导下运营,实现利润率目标;使用商业信息识别产品和服务成功的指标以及改进的机会;将商业信息整合到商业计划中。  6.    Employee and Labor Relations Verifies that all employees aretreated fairly, and with respect; builds rapport with employees by fostering anenvironment of open communication and spending time with employees on thefrontlines; makes self-available to employees (“open door policy”); verifiesthat pay and benefits are appropriate for labor market; celebrates the successof employees in a public way; works with Human Resources to maximize employeeengagement and monitor local labor environment to address issues as needed. 雇员及劳资关系 确保所有员工都受到公平和尊重的对待;与员工建立融洽的关系,营造开放的沟通环境,花时间与前线员工沟通;使员工可以自行使用(“门户开放政策”);核实工资和福利是否适合劳动力市场;公开庆祝员工的成功;与人力资源部合作,最大限度地提高员工的敬业度,监控当地的劳动环境,根据需要解决问题。 7.   RevenueManagement Works with Revenue Management team to develop effectivepricing strategies, balancing seasonality, economy, customer segments, propertyobjectives and customer satisfaction; established revenue strategy that supports the hotel’s positioning inlocal market;  ensures demand forecastingand sound revenue practices are in place to maximize yield;  identifies ways to grow occupancy, RevPAR,and market share by researching and staying aware of competitorstrategies;  controls labor and capitalexpenses.  收益管理 与收益管理团队合作制定有效的定价策略,平衡季节性、经济性、客户细分、酒店目标和客户满意度;建立收益策略,支持酒店在当地市场的定位;确保需求预测和合理的收入实践到位,以最大限度地提高收益;通过研究和了解竞争对手的策略,确定提高入住率、每间客房平均收益和市场份额的方法;控制劳动力和资本支出。 8.   OwnerRelations Builds strong rapport with property owners throughproactive and on-going communication;   keepsowner informed of brand initiatives and guest experiences; provides owners within-depth analysis of property performance, incorporating guest, financial andemployee business data; manages an effective balance between owner interestsand Marriott brand interests and develops solutions that create value for both;develops and effectively promotes ideas for improving property service andprofitability to ownership. 老板的关系 透过积极和持续的沟通,与业主建立良好的关系;向业主通报品牌活动和客人体验;为业主提供深入的物业业绩分析,包括客人、财务和员工业务数据;在业主利益和万豪品牌利益之间进行有效平衡,并制定为双方创造价值的解决方案;开发并有效地推广改善物业服务和盈利能力的理念。 9.   Customerand Public Relations Management Interacts with guests and othercustomers on a frequent basis to obtain feedback about their experiences onproperty; utilizes guest/customer feedback to recognize outstanding employeeservice performance and improve service delivery; emphasizes and holdsleadership team accountable for addressing service failures or potential servicefailures, and for developing innovative ways to exceed guest expectations;establishes presence in the market by actively promoting an exemplaryproperty/brand image, involving oneself in the local community, and bydeveloping strategic alliances with local officials, businesses, and customers;anticipates needs of large groups or high profile guests in order to deliverflawless service; verifies that products, services, and events attain theappropriate publicity (“PR buzz”). 客户及公共关系管理 经常与客人和其他顾客互动,以获得他们对酒店体验的反馈;利用客人/顾客的反馈来认可优秀的员工服务表现并改进服务交付;强调领导团队对解决服务失败或潜在的服务失败负责,并开发创新的方法来超越客人的期望;通过积极推广模范物业/品牌形象,参与当地社区,并与当地官员,企业和客户建立战略联盟,在市场上建立影响力;预见大型团体或高级客人的需求,以提供完美的服务;验证产品、服务和事件是否获得了适当的宣传(“PR buzz”)。 10.   Company/Brand Policy, Procedures, and StandardsCompliance Verifies property compliancewith legal, safety, operations, labor, and Marriott brand product and servicestandards; conducts both routine and short-notice quality assurance audits withspecific departments; holds employees accountable for performing audits on aregular basis; conducts detailed walk-throughs to ensure building, publicareas, kitchen, and grounds are well-maintained, safe, and meet or exceed guestexpectations; validates that employees are appropriately trained and performingto standard. 遵守公司/品牌政策、程序和标准 核实酒店是否符合法律、安全、运营、劳工以及万豪品牌产品和服务标准;与特定部门进行例行和短期的质量保证审核;督促员工定期执行审计工作;进行详细的检查,以确保建筑,公共区域,厨房和地面维护良好,安全,并满足或超过客人的期望;确认员工接受了适当的培训并按标准执行。
  • 上海 | 经验不限 | 大专 | 提供食宿

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    国际高端酒店/5星级 | 50-99人
    发布于 07-09
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    工作地全国 Job Title:                 GENERAL MANAGER 职称:                        总经理 Department:           Executive Office 部门:                        行政办公室 Immediate Supervisor:     Vice President of Hotel Operations 直接上司:                           中国区酒店运营副总裁   JOB SUMMARY: 职位简介: RESPONSIBILITIES: 职责   1      Hotel Pre-opening              酒店筹开业 For opening of the new hotel, General Manager prepares to submit an overall pre-opening budget plan on all expenditure during the pre-opening period and to produce a “Master Chart” of action plans to meet the hotel opening schedules and other work included: 总经理在开业前阶段,为新酒店的开业准备提交全面开业前所有预算计划及支出,制定包含各部门各阶段的详细行动计划的筹开计划总表来满足酒店的顺利开业。其他工作,包括: l  Assist in supplying and maintaining all licenses and permit requirements l  协助提供和维持所有的执照和许可证要求 l  Prepare charts and reports on work progress of constructions exterior and internal décor installations. l  准备图表和对建筑的外部和内部设施的工作进度报告 l  Prepare the schedules of recruitment’s and staff training plans. l  准备计划招聘和员工培训计划 l  Produce timelines and action plans on services to be rendered at different stages. l  提供不同时间段的服务时间表和行动计划表 l  Submit a pre-opening budget for showing the proposed expenditures to be made l  递交开业前预算显示该支出是由 l  Remuneration package of executives who are under the employment of pro-opening period. l  拟定开业前的高管薪酬支持体系 l  Compensation for expenses incurred on the staff recruitment and training, sales and marketing promotional programs, the opening of festivities or any other pre-opening requirements. l  制定员工招聘和培训费用补贴,销售和营销推广方案,或任何其他的庆祝活动开幕前要求开放 l  Prepare a purchasing plan on operating equipment and utensils required initially. l  初步准备采购计划的操作设备和用具 l  Negotiate and obtain bargain prices for supply of utilities, cleaning, maintenance, vermin extermination, security and other services and goods required in the operation to the hotel. l  联络供应商,协商合适的清洁,维护费用,保证害虫灭绝,酒店安全和其他商品及服务在酒店运营时的所需 l  Provide standard pre-opening accounting setup and services. l  提供标准的开业会计设置和服务 l  Prepare and establish a set of operating policies/procedures, operation and training manual. l  准备建立一套标准的经营政策/程序,操作和培训手册 l  Develop international and national sales and marketing promotional program, including advertisements and public relations and other program to secure business and booking at the hotel. l  制定国际和国内的销售和市场推广计划,包括广告、公共关系和其他程序的安全业务和酒店预订等 l  Develop an organizational chart, staffing guides and schedules of employment and compensation rates and package. l  制定的组织图,编制员工手册、工作时间表、补偿机制及薪资 l  Recruit initial staff and implementation training program. l  实施员工招募及培训计划 l  Negotiate and manage with concessionaire, licenses, tenants, consignees and other intended users of hotel facilities within the premises. l  洽谈和特许权,许可证管理的处所内,承租人,收货人和其他用户的酒店设施。   2. Hotel Daily Operations     酒店日常运营   l  Maintaining a harmonious working relationship with hotel owners and continually responding of total commitments to the hotel management companies. Attend regular owners and management meetings in accordance with the guidelines of the management companies. Maintaining positive attitude, be cooperative to the owners and superiors of the management companies and other hotels colleagues. l  保持与酒店业主和谐的工作关系,以持续地保持业主方对酒店管理公司的承诺的遵循。按照管理会议需要,定期参加业主和管理公司的指导方针会议。保持积极的态度,与管理公司和其他酒店的业主和上级,同事保持良好的沟通。 l  Maintain the smoothly operations of the hotel, which included of administering and implementing the policies and procedures, establishing and monitoring the overall hotel goals and objectives. Made daily physically routines spot checks on hotel outlets and a number of guestrooms in order to keep sight of the fact that the maintenance and standards of services achieved. l  保持酒店的顺利运作,包括管理和执行的政策和程序,建立和监测酒店的整体目标。每天例行抽查酒店客房,以保证及时的维修和服务达标 l  Plan and supervise targeted goals closely for maximizing profit and minimizing operating costs.  And control the operating service standards to meet the expectations of both guests and owners.  Established operational objectives and action plans with time frame towards achieving goals.  l  紧密监督酒店计划及设置目标。为追求利润最大化以及最大限度地降低运营成本,控制服务标准流程,满足顾客及业主的期望,并建立业务目标和时间框架来实现酒店的运营目标 l  Supervise and review with the Human Resource Department on all activities of staff, such as staff motivation plan, staff development and training program, etc., for maximizing of high staff productivity, staff morale low staff turnover. And ensure efficiency of services, effectiveness of teamwork and the good staff responsibility of the managerial staff.  Make closely monitoring on departmental performance from time to time. l  监督和审查的所有人力资源部员工活动,如员工激励计划,员工的发展和培训计划,对员工的工作效率高等优点,最大限度地提高员工的士气,以降低员工流动率。确保服务的效率,有效的团队合作和管理人员的责任。紧密监测部门绩效表现 l  Review bi-weekly on financial achievements with division heads and plan new financial directives in addition to the projected figures in the business plan. Assist sales/marketing to create additional sales objectives to increase revenue in both rooms and food and beverage sales. l  隔周审查财务部门报表及部门主管表现,根据报表数据改变营销计划及制定新的财务指导。协助销售及营销部门制定的销售目标,增加收入,包括客房及餐饮销售 l  Possess effective marketing and sales skills with considerable experience in establishing hotel positioning, conducting marketing research, marketing strategies and the hotel promotions. Personally handle all complaints as much as possible and answered all hotel correspondences, which related to the administrations within 24 hours. l  建立饭店定位及经营经验,具有有效的市场营销和销售技巧,进行市场研究,营销策略和酒店促销。尽可能亲自处理所有的投诉都尽可能回答所有酒店的对应关系,并在24小时内进行有效行政答复 l  Produce and send the required monthly reports to the owners and with a copies sent to Management Company: ----Monthly manager’s report ----Month-end financial statements package ----Sales/marketing promotional plans l  向业主公司及酒店管理公司制作并提供所需的月度报告: -----每月经理报告 ----月末财务报表 ----销售及营销推广计划   JOB REQUIREMENT任职要求 l  Minimum 15 years of experience in high end hotels industry and the independent operation and marketing development experience; 具有至少15年酒店业高星级酒店工作经验,并有独立运营或市场拓展经验; l  Good professional knowledge and good individual work ability; 良好的职业素养和独当一面的工作能力; l  Good responsible attitude, dedication and integrity; 高度的责任心、敬业精神及诚信态度; l  Good interpersonal, communication and negotiating skills; 良好的与人交流、沟通和谈判技巧; l  Be good at analyzing skills and problem solving skills; 精于分析问题、专于解决问题; l  Be good at team and quick decision, and be accountable decision-marking; 善于团队管理,用于果断决策,敢于承担责任; l  Good managing change ability and professional level; 具有较强的应变能力及资深的专业水平。 l  A pleasant personality; 性格开朗、亲和力强; l  Adaptation and accept the frequency business trip; 吃苦精神强,适应非常规的出差工作性质; l  Aim higher.        勇于进取创新,不断挑战目标。
  • 成都 | 10年以上 | 学历不限 | 食宿面议

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    • 五险一金
    • 商业医疗保险
    • 带薪病假
    • 额外福利假期
    • 节日礼物
    • 提供免费咖啡
    • 周五休闲酒会
    • 工作周年福利
    • 岗位晋升
    • 国际化氛围
    国内高端酒店/5星级 | 500-999人
    发布于 13:44
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    Overview We are now seeking a dynamic General Manager who can deliver a unique experience for all our guests. We are committed to becoming a preferred employer for our colleagues. To be selected, you will need to have experience of high end hotel or resorts and also have worked in China. Specifically, you will be responsible for performing the following tasks to the highest standards: Core Responsibilities You will be responsible for all aspects of operations, from overarching hospitality philosophy to day-to-day staff management and guest relations. The job responsibilities can be divided into two timeframes: pre-opening (and launch) and post-opening. During “pre-opening and launch”, the GM will work very closely with naked Hotel Management Company to establish operations and ensure that our vision and brand standards are met. Responsibilities during this phase include but are not limited to the following: ·          Develop naked DNA to work specifically with the new resort. ·          Take a part in the design of the resort’s tours and activities as well as food and beverage offerings. ·          Provide supervision in the procurement of operating supplies and equipment, and contract with third-party vendors for essential services. ·          Participate in hiring individuals across all of the resort’s departments. ·          Participate in training staff to perform according to our naked brand standards. Launch the hotel, including both soft and grand openings, and develop strategies to maximum revenue. After launch, the General Manager will be involved in stabilizing the resort and ensuring that operations run efficiently in addition to maximizing both customer satisfaction and resort profits. Post-opening responsibilities include but are not limited to the following: ·          Lead the resort as its “brand standard bearer”, epitomize the brand personality and work consistently to ensure the resort is run impeccably. ·          Oversee and manage all departments, work closely with department heads on a daily basis. ·          Monitor customer satisfaction through the review of naked scorecard feedback and spend time with the guests and ensuring their needs are being met and expectations exceeded. ·          Maximize room yield and resort revenue through innovative practices and yield management programs. ·          Report to naked Hotel Management Company on a regular basis. ·          Establish annual/quarterly budgets and revenue projections with regular updating. ·          Ensure costs are controlled and revenue opportunities are effectively sourced and delivered. ·          Address any problems or complaints with a speedy and satisfactory resolution. ·          Counsel and advise employees to ensure successful career progression within naked. Requirements ·          The ideal candidate will most likely already be a General Manager or Resident/Hotel Manager/EAM. ·          The candidate will have well-rounded hotel operations experience and will be able to drive yield, excellence in service standards, and profitability. ·          Candidates with previous resort pre-opening experience in China is preferred. ·          A people person, outgoing with great communication skills and the ability to relate to guests and staff alike. ·          Able to train, guide and mentor a large team. ·          Previous experience operating resort properties with marina facilities would be an advantage. ·          Ability to develop innovative on property strategies focused on revenue generation in conjunction with the nHMC Sales and Marketing & Innovation Department. ·          Superb financial and commercial acumen is a must as setting the annual budget and then delivering on the targets of the property is a major responsibility. ·          Strong operational background with a hands-on attitude to daily operations and exceeding guest’s expectations as a key focus. ·          A deep understanding of promotions and marketing as well as managing and leading the sales initiatives. ·          Ability to manage the hotel’s finances through the planning and controlling of revenue streams, cash flow and property expenses. ·          Highly developed interpersonal skills and as an ideal candidate, you will be equally adept at dealing with hotel owners, peers, and employees at all levels. ·          To effectively manage the owner relationship on behalf of the company. ·          To ensure that the operational and service skills of the employees of the hotel are being constantly improved through well planned Training systems. ·          As the General Manager of this pre-opening property, you will drive the recruitment and development of the entire staff.
  • 广州 | 经验不限 | 学历不限

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 午餐补贴
    • 领导好
    • 包吃包住
    国际高端酒店/5星级 | 2000人以上
    发布于 07-08
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    卓越雇主
    卓越雇主
    岗位描述: 无论你是酒店职业经理人,无论你是地产企业从业者,无论你是地产销售员,无论你是建筑设计师,还是普通的打工者,你身边无处不在的酒店加盟信息,经雅阁商务团队的抽丝剥茧,都具有无穷价值,传递信息,创造价值,自当老板,轻松赚钱。 雅阁酒店集团城市合伙人招募,传递信息,创造价值,助力洽谈,分润百万,自当老板,轻松赚钱!欢迎加入雅阁AHG City Partner城市合伙人招募计划! 雅阁酒店集团(纽交所股票代码NYSE:GHG)是澳大利亚最具规模的酒店管理集团。目前覆盖亚太区百余城市,拥有11个酒店品牌:雅阁大酒店、雅阁璞邸酒店、雅阁度假酒店、雅阁酒店、雅阁公寓、澳斯特酒店、雅阁澳斯特酒店、澳斯特精选酒店、澳斯特公寓、澳斯特WOW酒店及Metro酒店。从豪华酒店到精品酒店,从度假村到服务式公寓,您可在众多目的地中探索旅程中的别样精彩,迎接人生新的机遇。   【城市合伙人事业部】 联系人:周宁女士 联系电话:13632195789 邮箱:joline.zhou@argylehotels.com
  • 全国 | 10年以上 | 本科

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    • 五险一金
    • 带薪年假
    • 技能培训
    • 管理规范
    • 岗位晋升
    国内高端酒店/5星级 | 2000人以上
    发布于 11:53
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    卓越雇主
    卓越雇主
    一、Key Responsibilities 职责概述 Using considerable independent initiative and judgment, provides leadership and direction to ensure the efficient, effective and profitable operation of the Hotel on a long term basis. 凭借相当独立的主动性和判断力,为酒店提供领导和方向以确保酒店长期处于高效的、有效的和赢利的经营状态。   二、Essential Duties and Responsibilities 主要职责和责任 1. Establish hotel's business plan, development planning and management policy, to determine the hotel management goal, to direct the mangement team to work; 确立酒店的经营计划、发展规划及经营方针,确定酒店管理目标,领导经营班子成员开展工作。 2. Study and grasp the market change and development situation, make market expansion plans and price system, raise key emphasis in work timely, and directing the implementation; 研究并掌握市场变化和发展情况,制定市场拓展计划和价格体系,适时提出阶段性工作重点,并指挥实施。 3. Decided to hotel organizations and middle management‘s employement and development. Be responsible for the division head's performance evaluation; 决定酒店组织机构及中层以上管理人员培养和使用,负责组织对部门经理的人事考核和业绩评估。 4. Be responsible for the market development and finance planning work; Be responsible for the capital allocation and capital expenditures within the  limits of authority; 全面负责酒店的市场拓展和财务计划工作;在权限内负责酒店内资金调配,审批资金支出等经营事宜。 5. Enhance hotel safety management; 加强酒店的安全管理工作。 6. To follow up other tasks which assigned by superior; 完成公司领导交办的其他工作。   三、Requried Qualifications 资质要求 1. Required Skills / Certificate 技能 / 证书 2. Computer Skill: Skillful to operate Office电脑操作技巧: 熟练使用MS办公软件 3. English Language Level: Fluent in English spoken and written is preferred 英语水平:口语与书写流利为佳   Qualifications 资格 1. Team Focused 关注团队: Support colleagues 给予同事支持 Explain what to do and the reason 阐述工作任务及其原因 2. Action Oriented 行动导向 Strives to deliver consistently 力争始终如一的完成工作 Focus on details and standards 关注个人工作的细节和标准 3. Passionate工作热情 Understand guests’demand and the market 理解客户的需求和市场 Create a positive environment for changing 为变革创造一个积极的环境 4. Business skills 业务技能 Understand the short-term opportunities of reform 了解短期的变革机会 Understand the profit model 了解企业如何盈利   Experience 经历要求 1. Associate degree or above; 全日制大专(含)以上学历。 2. Graduation from Hotel Management,Business Management related professional; 酒店管理、企业管理等相关专业。 3. Work experience of hotel management for five years or above in 5 star hotel; 至少五年以上五星级酒店管理工作经验。 4. Hotel management professional knowledge and leadership skills; 酒店专业知识及领导能力。 5. Organizing And Planning Skills,communication skills,Coordination Skill,leadership skills; 具有很强的计划、组织、沟通、协调、领导能力。 6. Skilled in the use of office automation equipment and realated management software; 熟练运用办公软件及相关管理软件。 7.Excellent written and verbal communication; 具备优秀的书面和口头表达能力。 8. Appreciate Poly culture; 认同保利企业文化。 9. Good Character and Ethics; 有良好的职业操守。 10. Strictly obey the relevant laws and regulations, executive internal policy implement; 严格遵守国家法律法规,执行企业各种规章制度。 11. Strong sense of principle, professional management ability ,a good team spirit of collaboration,excellent interpersonal skills, honest and reliable, decency; 原则性强,职业化规范度高,具有良好的团队协作精神,出色的人际交往能力,诚实可靠、品行端正。 12. Have a strong sense of responsibility and learning ability,a good team spirit of collaboration. 具有较强的工作责任心和学习能力、良好的团队合作意识。
  • 西安 | 5年以上 | 本科

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 节日礼物
    • 职业生涯规划
    • 国际化管理
    • 午餐补贴
    • 员工生日礼物
    国际高端酒店/5星级 | 500-999人
    发布于 12:52
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    工作职责: 1、根据公司战略及经营预算目标的要求,达成酒店管理公司及下属单体酒店各项经营管理指标; 2、负责酒管公司及下属各单体酒店的日常运营管理,包括市场营销推广策略的制定及推行、酒店综合管理体系、业务流程及运营标准的建立; 3、对于酒店集团的发展和营业额的提高提出可行性操作的建议,以最大可能提高酒店盈利 4、研究并掌握市场发展的趋势和情况,制定市场拓展计划,及时更新价格体系,明确阶段性工作重点,并组织实施; 5、根据酒店发展战略,建立和完善人力资源体系,包括但不限于建立健全人才引进、培养、绩效考核及评估体系。 任职资格: 1、10年以上酒店行业工作经验;8年以上星级酒店管理实践经验,曾在星级酒店集团担任同等岗位的负责人优先考虑; 2、熟悉酒店行业标准和规范、运营管理流程,熟悉酒店运营发展趋势、运营管理模式和工作流程; 3、对市场有敏锐的洞察力,具有先进的现代酒店管理理念; 4、具有较强的决策、控制、领导能力;
  • 上海 | 10年以上 | 本科 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 包吃包住
    国内高端酒店/5星级 | 100-499人
    发布于 08:37
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    岗位职责 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统,使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算,提出更新改造计划。 5、 落实酒店年度财务预算,向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作,培养人才,提高整个酒店的服务质量和员工素质。 岗位要求 1、 本科及以上学历,相关管理专业。 2、 从事五星级及以上酒店工作经验10年以上,同岗位5年以上。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队,事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。
  • 三亚 | 5年以上 | 本科

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    • 五险一金
    • 包吃包住
    • 年终奖
    • 晋升空间大
    • 人性化管理
    • 工作稳定
    • 带薪年假
    • 善待新人
    • 带教培训
    • 连锁管理
    国内高端酒店/5星级 | 500-999人
    发布于 09:08
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    岗位职责:1、负责全面管理法国度假村及高尔夫球场;2、负责酒店等的日常经营管理工作,客房、餐厅、高尔夫球场等的现场管理,不断提高酒店收益和客户满意度;3、负责与中方酒店管理公司协调沟通;4、负责当地酒店等的工程改造、物业管理;5、负责当地员工和团队的管理。任职资格: 1、5年以上酒店管理经验,熟悉酒店整体运营及管理 ,酒店运营总监、驻店经理或酒店总经理岗位经验,房务出身优先;2、具备强效的领导力、执行力、沟通能力、协调能力和危机处理能力,善于独立解决问题 ,能够承受压力; 3、有国外酒店管理经验或海外留学经历的优先;4、流利的英语或法语沟通能力,可作为工作语言;5、年龄35-50岁(条件特别优秀可适当放宽)接受法国工作。
  • 湖州 | 10年以上 | 本科 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 人性化管理
    • 丰厚年终奖
    • 年度旅游
    国际高端酒店/5星级 | 100-499人
    发布于 07-09
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    作为酒店的主要战略业务领导者,负责酒店运营的各个方面,包括客人和员工满意度、人力资源、财务绩效、销售和创收,并为集团和酒店所有者提供投资回报。 As a key strategic business leader for the hotel, responsible for all aspects of the hotel's operations, including guest and staff satisfaction, human resources, financial performance, sales and revenue generation, and providing return on investment for the group and hotel owners. 职责义务: Duties & Responsibilities: 1.紧跟行业趋势,探索新的商业机会并制定商业计划,以最大限度地提高客户满意度、盈利能力和市场份额。 Keep up with industry trends, explore new business opportunities, and develop business plans to maximize customer satisfaction, profitability, and market share. 2.分析商业信息,积极应对不断变化的市场状况,确保酒店在预算指导下运营,实现利润率目标。 Analyze business information, actively respond to constantly changing market conditions, ensure that the hotel operates under budget guidance, and achieve profit margin targets. 3.与销售和市场团队紧密合作,制定创收策略;识别新的业务线索,推出符合市场趋势的酒店产品;确认销售策略与品牌策略一致,并有效执行既定目标。 Work closely with sales and marketing teams to develop revenue generating strategies; Identify new business leads and launch hotel products that are in line with market trends; Confirm that the sales strategy is consistent with the brand strategy and effectively implement the established goals. 4.建立有凝聚力和高绩效的执行委员会,不断努力取得积极成果和改进。  Establish a cohesive and high-performance executive committee, and continuously strive to achieve positive results and improvements. 5.通过积极和持续的沟通,与业主建立良好的关系,处理并解决好业主对酒店经营管理的诉求。  Through active and continuous communication, establish a good relationship with the owners, and handle and resolve their demands for hotel management. 6.遵守公司/品牌政策、程序和标准。 Comply with company/brand policies, procedures, and standards. 7.客户及公共关系管理。 Customer and public relations management. 专业知识技能: Job Knowledge / Skill: 1.工商管理、酒店和餐饮管理或相关专业大学学历,10年以上管理运营、市场营销、财务或相关工作经验。 Bachelor's degree in Business Administration, Hotel and Catering Management or related majors, with over 10 years of work experience in management operations, marketing, finance or related fields. 2.有限或全方位服务酒店的总经理经验。 General manager experience in limited or full-service hotels. 3.高度的责任心、敬业精神及诚信态度。 High sense of responsibility, professional dedication, and integrity attitude. 4.具有前瞻性思维,有创造力和创新能力。 Possess forward thinking, creativity, and innovative abilities. 5.有较强的适应、沟通、计划、决策和综合判断能力。 Strong adaptability, communication, planning, decision-making, and comprehensive judgment abilities.
  • 餐饮总监

    2万-5万
    青岛 | 经验不限 | 本科 | 提供食宿

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    • 五险二金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    • 帅哥多
    国内高端酒店/5星级 | 100-499人
    发布于 08:36
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    1.制定部门费用预算,执行费用预算,实现费用合理有效列支 2.进行市场预测,分析经营动向,定期与厨师长研究新菜点,保证菜点花色品种不断更新及其质量 3.负责处理宾客关系,做好重要宾客的迎送工作、顾客意见收集、以及客人的投诉处理,不断提高酒店的管理服务水平及美誉度 岗位要求 学历:本科 专业:酒店管理相关专业优先 年龄:45岁以下 工作技能: 1.工作积极主动,适应性强、能吃苦耐劳 2.工作认真细致,较强的学习能力 3.具备良好的人际交往、协调、沟通能力,性格开朗 4.有5年以上相关工作经验
  • 行政总厨

    2万-5万
    青岛 | 5年以上 | 大专 | 提供食宿

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    • 五险二金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    • 帅哥多
    国内高端酒店/5星级 | 100-499人
    发布于 08:36
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    1.根据餐饮指标,负责餐厅的菜单筹划、更换及产品规格的制定 2.组织、制定新菜品的开发,保证重要宴会的接待符合质量要求并赢利严格控制好厨房原材料的库存量和剩余食品,做好成本管理工作 3.重视客人的意见,处理好客人对厨房菜点生产方面的投诉,严格执行《食品卫生法》,确保工作区域及厨师制作的食物符合国家卫生标准
  • 杭州 | 2年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 双休
    • 员工生日礼物
    • 员工宿舍
    • 员工餐
    • 人性化管理
    国内高端酒店/5星级 | 100-499人
    发布于 12:46
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    1、年龄45周岁以下,净身高170cm以上,五官端正,为人诚恳,具备良好的沟通协调能力,普通话标准,有C1/C2驾照; 2、大专以学历或同等学历,具备高端家庭总管家工作经验优先考虑,有丰富的团队管理经验; 3、具备餐饮配菜能力,具备宴会服务管理能力;掌握一定的餐饮健康饮食知识,有营养师证最佳; 4、懂得家庭健康管理,以往服务中有健康管理经历; 5、可住家,周休一天。
  • 广州 | 10年以上 | 学历不限 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 员工生日礼物
    • 绩效奖金
    • 节日礼物
    • 技能培训
    • 人性化管理
    • 管理规范
    国际高端酒店/5星级 | 500-999人
    发布于 13:37
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    工作职责: 1.制定和实施公司运营战略,预算计划,确定公司业务的经营方针和经营形式; 2.发掘市场机会,主持拟订公司的业务目标和业务计划,实现公司业务和投资回报的快速增长; 3.监督、控制整个实施过程,对经营结果负责,组织实施财务预算方案及使用方案等; 4.建立公司组织体系和业务体系,负责团队建设,审定管理制度; 5.负责整体营销管理工作,制定年度业绩目标及经营发展战略方案,整体营销策划方案,实现经营预算收入。 任职资格:1.相关酒店、高尔夫以及文旅等行业营销管理经验; 2.具备营销战略的研究、制定、执行的能力; 3.强劲的开拓性格和团队领导力。
  • 广州 | 10年以上 | 学历不限

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 员工生日礼物
    • 绩效奖金
    • 节日礼物
    • 技能培训
    • 人性化管理
    • 管理规范
    国际高端酒店/5星级 | 500-999人
    发布于 13:37
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    根据从都的规章、制度及餐饮部的要求,在总经理-营运的领导下,全面负责食品的制作,控制厨房出品。制定各餐厅菜单和厨房菜谱,监督食品供应和食品质量,确定出品价格,控制成本费用,合理安排工作岗位。培训厨房员工的烹调技术、工作意识,协调厨房各岗位的工作,确保厨房工作的正常运作。处理客人的投诉。
  • 广州 | 经验不限 | 大专 | 提供食宿

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    • 员工免费房
    • 包吃包住
    • 岗位晋升
    • 技能培训
    • 五险一金
    • 带薪年假
    • 员工生日礼物
    • 交通补贴
    • 月度美食节
    • 舒适员工公寓
    国际高端酒店/5星级 | 100-499人
    发布于 09:42
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    You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.  The Executive Chef is responsible to function as the Production Manager for the Food and Beverage Department, to ensure that all the outlets and banquets operate successfully, in accordance with the standard of the hotel and are individually profitable. Ideally with an apprenticeship or professional diploma in Food Production. Minimum 2 years work experience as Executive Chef, or Executive Sous chef in larger operation. Good practical, operational and adequate administrative skills with a flair for creativity are a must.
  • 上海 | 8年以上 | 本科

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 领导好
    • 年度旅游
    国际高端酒店/5星级 | 2000人以上
    发布于 15:18
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    卓越雇主
    卓越雇主
    The China Hotel Finance Manager is a pivotal role responsible for overseeing the entire lifecycle of product development, from concept ideation to successful implementation and post - launch optimization. This individual will lead cross - functional teams, collaborate with various stakeholders, and ensure that products meet market needs, business goals, and high - quality standards. This role ensures seamless delivery of services such as P2P, T&E, AR Recon and GL etc. across multiple hotel units. The individual will drive process improvements, manage teams, and collaborate with stakeholders to enhance overall operational efficiency and service quality.   Your day to day Product Implementation and Deployment • Ensure smooth product implementation at customer sites or within the organization. Work with implementation teams to address any issues. • Develop and execute training programs for end - users, both internal and external, to ensure proper product adoption. • Monitor post - implementation performance, gather user feedback, and drive continuous improvement initiatives. Process Management • Conduct market research and customer interviews to gather insights for product innovation. Translate these insights into actionable product requirements. • Review, analyze, and re-design shared service processes to eliminate inefficiencies • Develop and implement standard operating procedures (SOPs) for all shared service functions, ensuring consistency in service delivery. • Set performance metrics and KPIs for shared service processes and regularly monitor and report on their achievement. Team Leadership • Lead and manage teams within the shared service center, including recruitment, training, performance evaluation, and career development. • Foster a positive and collaborative team culture, promoting knowledge sharing and continuous learning. • Allocate resources effectively to meet service demands, ensuring that teams are appropriately staffed during peak periods. Stakeholder Collaboration • Act as the main point of contact for business units regarding shared service matters. Build and maintain strong relationships with key stakeholders across the organization. • Understand the specific needs of each business unit and translate them into service enhancements or customized solutions. Service Quality and Customer Satisfaction • Ensure high - quality service delivery by implementing quality control measures. Conduct regular customer satisfaction surveys and use feedback to drive service improvements. • Resolve escalated service issues in a timely and effective manner, ensuring that customer concerns are addressed to their satisfaction.   What we need from you • A minimum of 3-5 years of experience in a shared service environment, with at least 3 years in a managerial position, and with at least 3 years in a project management role. • Proven experience in leading large - scale process improvement projects. • Strong leadership and people management skills, with the ability to motivate and develop teams. • Excellent analytical and problem - solving skills, with the ability to identify and resolve complex operational issues. • Exceptional communication and interpersonal skills, enabling effective collaboration with stakeholders at all levels. • Fluency in Mandarine and English • Proficiency in relevant software applications, such as enterprise resource planning (ERP) systems, project management tools, and data analysis software.  Knowledge of industry best practices in shared service management.
  • 三亚 | 8年以上 | 本科

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 包吃包住
    • 领导好
    • 节日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 09:17
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    岗位职责 1. 利用所有销售和营销沟通方式来管理所有酒店与外界的品牌联系,加强和维持酒店年度商业计划中所制定的品牌定位和概念 2. 长期监控和评估本地、国内和国际市场趋势,以及竞争酒店信息,以确保本酒店的营销和运营具备最大竞争力 3. 管理整合营销策略,包括酒店广告、促销、文件资料和电子营销,以确保它们的整合性、有效性,来保证合理的投入产出比、支出小于预算、并要与瑰丽品牌标准、政策和程序一致 4. 管理每周收益会议和月度策略会议,以发展和调整营销策略、短期定价和渠道策略 5. 制定简明清晰,可衡量的月度战略计划,以衡量工作的效力和效率 6. 拆解目标至各销售渠道(如线上平台、企业客户、旅行社等),并跟进执行进度 7. 为部门所有的管理人员提供培训、发展、职业纪律和正面支持从而保证服务质量的高标准及个人和集体的发展 岗位要求 1. 国际奢侈品牌同岗位2年以上经验 2. 具有商业头脑和行业灵敏度,能分析数据并制定可靠的商业案例/计划,推动业务发展 3. 以结果为导向的执行力与目标管理能力 4. 英语流利
  • 上海 | 5年以上 | 本科 | 食宿面议

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    • 五险一金
    • 带薪年假
    • 技能培训
    • 岗位晋升
    • 人性化管理
    • 年度旅游
    国际高端酒店/5星级 | 500-999人
    发布于 09:00
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    Mandarin Oriental Pudong, Shanghai is looking for a Director of People & Culture to join our People & Culture team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.  Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resort sand residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the Banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design.   About the job Based at the Mandarin Oriental Pudong, Shanghai within the People & Culture Department, The Director of People & Culture reports to the General Manager. As Director of People & Culture you will be responsible for the following duties: The Director of People & Culture is responsible for the overall daily P&C operation including People & Culture and Learning & Development of the Hotel. Research, identify and propose appropriate Human Resources strategies to ensure the effectiveness of the Hotel. Keep updated with the latest trends in the field of applied human resource activities, legal updates and world-wide HR trends.  Advice and co-ordinate with management to ensure Hotel’s productivity and service standards are met in its highest level. Identify and design appropriate training and development initiatives to ensure a learning culture is developed within the Hotel. Ensure the compliance with all relevant hotel policies and procedures, local and government regulations pertaining to employment practices. Ensure proper administration of the Performance Management System in all departments and achieve a performance driven team. Define, establish and maintain proper communication channels so that an open, transparent organization can be created. Maintain harmonious employee relations and an environment conductive to top performance. Develop man power budget and ensure manpower is under control within the manning established. Responsible for recruitment of all level of positions. Recommend, propose and implement strategies to ensure retention of high performers.  Provide reports on recruitment advertisements cost effectiveness. Ensure all recruitment costs are within budget. Select recruitment agencies / head hunters and makes recommendations to management. Ensure all learning& development programs and initiatives are to maximize customer satisfaction, employee motivation and organizational profitability. Conduct Performance Management system training to new executives and department heads.  Ensure the selection and training of trainees is monitored and effective. Ensure the career development plans and succession planning of subordinates within HR Department. Personally coach executives and department heads in personnel management and training skills. Oversee training conducted by Learning & Development Department and departmental trainers are effective. Analyze training needs and ensure the preparation and implementation of training plans are designed to meet hotel’s needs. Ensure all new colleagues are equipped with hotel and product knowledge. Ensure career development policies and implements career paths for colleagues. Conduct exit interviews for Department Head level.  Attend to any labor  related legal cases. Implement, communicate and clarify any Human Resources related policies and rules and propose modifications to remain current with needs and trends. Develop and maintain hotel disciplinary system, conduct disciplinary meetings for supervisory staff and above. Perform related duties and special projects as assigned by the Management.  As Director of People & Culture, we expect from you:  Bachelor and above in Hotel Management / Human Resources Management / Psychology Certificate in law is desirable Certified trainer in management programs At least 8-10 years in Human Resources in service industry, preferably in international 5-star hotel Experience in handling labor union Thorough knowledge of modern Human Resources tools and techniques Excellent communication Ability to manage and motivate a large diverse group of colleagues Ability to act as change agent, result driven Strong analytical skills and negotiation skills Well verse in PRC labor laws Computer literate in basic MS office software Fluent in English and Mandarin Our commitment to you Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally (after working for 6 months, you can enjoy supplementary commercial medical insurance). Competitive salary and benefits package, providing superior four-person sharing dormitory with independent bathroom, independent washing machine and refrigerator, free high-speed Wi Fi, free gym and shuttle bus. Delicious work buffet meals & various team building activities. Support the internal talent transfer plan of the group worldwide. We’re Fans. Are you?
  • 北京-大兴区 | 10年以上 | 学历不限 | 提供食宿

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    国内高端酒店/5星级 | 100-499人
    发布于 16:47
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    粤菜厨师长岗位职责: 1. 负责管理粤菜、蒙餐三大菜系的出品。 2. 负责厨房团队的招聘、培训、调度和考核,确保团队高效运作。 3. 合理分配任务,监督各岗位工作流程,确保出菜效率和质量。 4. 制定并执行菜品的制作标准,确保口味、摆盘等符合要求。 5. 检查每道菜的质量,确保符合标准,及时处理问题。 6. 定期推出新菜品,保持菜单的竞争力。 7. 参与食材采购,确保质量和成本控制。 8. 监督库存,避免浪费,确保食材新鲜。 9. 控制成本,优化利润率。 10. 确保厨房符合卫生标准,定期检查设备和环境卫生。 11. 监督设备操作,确保员工遵守安全规范,预防事故。 12. 根据市场需求和季节变化设计菜单。 13. 定期调整菜单,保持竞争力。 14. 收集顾客意见,及时调整菜品和服务。 15. 处理顾客投诉,确保问题及时解决。 16. 与前厅、采购等部门保持良好沟通,确保运营顺畅。 17. 配合餐厅的促销活动,提供相应的菜品支持。 18. 不断学习新烹饪技术和餐饮趋势,保持竞争力。 19. 及时处理设备故障,避免影响运营。 20. 执行上级交办的其他工作。 岗位要求: 1.必须是广东籍贯,精通粤菜烹饪,熟悉传统和创新菜品的制作。 2.具备扎实的刀工和火候掌控能力。 3.熟悉粤菜常用食材的特性及搭配。 4.掌握食品安全和卫生标准。 5.具备厨房团队的管理和协调能力。 6.能合理分配任务,确保高效运作。 7.能够培训和指导员工,提升团队技能。 8.必须有10年以上高端粤菜厨房工作经验,有5年以上高端粤菜餐厅或五星级酒店行政总厨管理经验。
  • 总经理

    3万-5万
    珠海 | 经验不限 | 大专

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    国内高端酒店/5星级 | 100-499人
    发布于 13:40
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    职位描述 负责自营的经济型酒店全面经营管理。 职责描述: 1、负责酒店全面經營管理; 2、负责制定及实施酒店的经营预算; 3、负责酒店各项管理体系的建立,完善相关规章管理制度。 任职要求: 1、大专以上学历,旅游、酒店管理等相关专业优先; 2、具有5年以上酒店營銷經驗; 3、具港澳地區酒店管理經驗優先; 4、熟悉酒店各部门服务工作及管理流程,具有较强的沟通、协调能力以及团队建设能力。
  • 杭州 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 岗位晋升
    • 领导好
    • 包吃包住
    • 管理规范
    国内高端酒店/5星级 | 500-999人
    发布于 09:57
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    【岗位职责】 1.运营管理:全面负责酒店经营和管理; 2.市场开拓:根据市场竞争情况,提出营销策略; 3.团队管理:健全酒店管理制度、搭建酒店人才体系; 4.服务管理:提供超越客户期望的服务品质; 5.财务管理:各项数据分析,确保酒店盈利能力提升。 其他说明:此岗位需接受全国委派 【岗位要求】 1.需要了解线上线下会员打法,有较强的销售意识; 2.5年及以上总经理工作经验,年龄在32~45岁之间; 3.能分析各种数据报表,制定有效的战略和目标; 4.大专及以上学历,服从全国项目委派,形象气质佳; 5.建立和维护良好的客户关系,提高客户的满意度及忠诚度,同时建立好与业主和集团的关系维护。
  • 三亚 | 经验不限 | 本科 | 食宿面议

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    • 五险一金
    • 包吃包住
    • 年终奖
    • 晋升空间大
    • 人性化管理
    • 工作稳定
    • 带薪年假
    • 善待新人
    • 带教培训
    • 连锁管理
    国内高端酒店/5星级 | 500-999人
    发布于 09:08
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    岗位职责:1. 对接集团海外酒店与国际连号酒店品牌合作的沟通谈判;2. 负责翻牌酒店的前期筹备及开业后运营工作的推进;3. 负责建立并完善集团旗下酒店运营内部管理流程与制度;4. 负责制定相关运营管理制度要求下的汇报系统;5. 针对酒店主要运营部门提供专业化的指导;6. 保持与酒店总经理之间定期的业务沟通,及时了解酒店经营动态和支持需求,维护良好的沟通机制;7. 建立并维护与酒店管理团队的沟通及汇报程序;8. 集团下属酒店的风险管控及管理。岗位要求:1. 具备国际连号酒店运营管理经验5年及以上,具有酒店行业10年以上工作经历;2. 本科以上学历,酒店管理、工商管理、企业管理专业优先考虑;3. 具备优秀的领导力、商务谈判能力、逻辑思维能力;4. 精通酒店运营管理及体系搭建;5. 具备良好的中文及英文商务谈判能力;6. 工作地点在新加坡;
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