job overview职位概述
Perform entry-level human resources and administrative duties in support of the hotel’s Human Resources programs and philosophies. Provide basic employee assistance, often serving as initial point of contact for human resources-related matters.
执行初级的人事和行政工作，支持酒店的人力资源计划和理念。提供基础的协助，通常是人力资源相关事宜的首要联系人。
At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
Be charming by being approachable, having confidence and showing respect.
Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
在洲际酒店及度假村®，我们希望宾客感觉风格独特、时尚现代和深入洞悉，这意味我们需要你：
亲切、充满自信、体现尊重来展现富有魅力的你。
理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好，保持专注当下。
见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻，做到令人难忘。
Duties and Responsibilities工作职责
Interview Line Associates
面试员工
Liaison with recruitment agencies and hotel schools
与猎头公司和酒店学校取得联系。
Co-ordinate work experience programs
协调实习生计划。
Manage the on-line recruitment through the Hotel Web Site
通过酒店网站管理在线招聘工作。
Site inspections for schools, colleges, and universities
拜访学校，学院和大学。
Correct and timely placement of internal and external advertisements
正确及时的发布内部和外部的招聘广告。
Conduct exit interviews and provide feedback on reasons for turnover
执行离职面谈并提供员工离职原因的反馈。
Adherence to pre, during and post employment checklists
遵循聘用前，雇用期间和离职检查单。
Ensure Staff and Manager awareness of HR Policies and procedures
确保员工和经理了解人力资源的规章制度。
Ensure information relating to industrial instruments is readily available to all Staff and Managers
确保能够随时为员工和经理提供与行业规定相关的信息。
Assist managers in developing work practices that are in line with OH &S policies
协助经理制定符合职业健康与安全条例要求的工作程序。
Manage performance management system and cycle of recruitment, induction, training, development, and succession for Levels 10 - 8 and ensure process is adhered to for other positions
管理10-8级员工的绩效管理系统和招聘周期，入职培训，培训，发展和接班人计划，确保遵守工作程序。
Assist with line staff counseling and career management
协助员工的咨询和职业管理工作。
Assist line managers in the recruitment, induction, training, development, and succession for levels 3- 6.
协助经理3-6级员工的招聘，入职介绍，培训，发展和接班人工作。
Adhere to time frames established by Head Office
遵守总部设定的时间表。
Works with Training Manager or designate to Co-ordinate training such as:
与培训经理一起或受其指派协调培训工作：
First Aid Courses, OH&S, Workplace Rehabilitation courses.
急救课程，职业健康与安全，工作复健课程
Issue invitations to attend internal and external programs
发送内外部培训项目的请柬
Maintain records of training attendance
保存参加培训人员的记录
Implement Orientation
执行新员工培训
Promote and facilitate cross training, job rotation, and multi skilling
促进并协助交叉培训，岗位轮换和多重技能
Conduct training for line Associates
执行员工培训
Conduct departmental skills audits
进行部门技能审核
Initiate programs which foster good work relations such as social club and consultative committees
建立倡导良好工作关系的计划如：社交俱乐部和顾问委员会等。
Maintenance of employee files
员工档案的维护工作。
Maintenance and administration of OH&S work place cases, as well as the management of rehabilitation programs
维护和管理工作中的职业健康与安全案件，并负责管理康复计划。
Data Base Management
数据库的管理
Manage standardized responses to correspondence
管理标准化的书信回复。
Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation through ongoing training
协助维护一套全面的，通用的，以顾客为中心的部门规范和程序，通过持序性的培训监督规范和程序的执行。
Prepares and administers detailed induction program for new staff
制定和执行新员工具体入职培训计划。
Provides input for probation and formal performance appraisal discussions in line with company guidelines
为按照公司的指导方针进行的正式的员工绩效考核和鉴定提供建议。
Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
向员工提供工作指导、咨询，必要时对其进行批评处分，并提供建设性反馈意见以便提高工作绩效。
Regularly communicates with staff and maintains good relations
定期与员工交流思想，保持良好的员工关系。
Key Metrics –
主要绩效指标
Meeting of Deadlines
按时完成工作
Completion of Assigned Tasks
完成分配给的工作的情况
QUALIFICATIONS AND REQUIREMENTS任职要求
Required Skills –
技能要求
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
Knowledge of Local Labour and Employment Regulations.
具有本地人力和雇佣法的知识
Proficient in the use of Microsoft Office
精通微软办公软件
Good writing skills
良好的写作技能
Qualifications –
学历
Diploma in Human Resources, Training or Business Administration.
具有人力资源，培训或商业管理的毕业证书
Experience –
经验
1 years of relevant experience or an equivalent combination of education and work-related experience.
1年相关工作经验或与此相当的教育与工作经验结合的背景
