· Conducts shift briefings to ensure hotel activities and operational requirements are known
· 进行有效的交接班简报工作,以明确酒店活动和运营要求
· Supervise front desk operations during assigned shift including:
· 在当班期间监督前台运营情况,包括:
o Maintenance of guest information
o 维护客户信息
o Maintenance of information about local events
o 维护当地活动的信息
o Compile occupancy statistics
o 统计入住情况
o Supervise group bookings
o 监督团队预订情况
o Assisting with serious complaints
o 协助解决严重投诉问题
· Supervise cashiering activities during shift including:
· 在当班期间监督收银的活动,包括:
o Cash handling and banking procedure
o 现金处理和银行业务程序
o Dealing with irregular payments
o 处理非正常的付款情况
o Instructing staff in credit policies and facilities
o 就信用政策和设备对员工进行指导培训
o Instructing staff in cash security procedures
o 就现金安全程序对员工进行指导
o Carry out debtor control
o 实施应收帐款控制
o Prepare reports
o 准备财务报告
o Supervise the cashiering system
o 对收银系统实施监管
· Works with Superior on manpower planning and management needs
与上级领导一起进行人力规划和管理需求的讨论
西餐热菜厨师一级
任职资格:具备酒店西餐热菜工作经验或学习经验1年以上
岗位描述:
按照标准菜谱制作高质量的食品
Commis 1
Job Knowledge/Skill/Experience :
Vocational Certificate in Culinary Skills or related field.
Job Description :
Produces food of high quality according to standard recipes .