职位描述
【岗位职责】
与既有的客户和潜在的客户及合作伙伴保持密切的联系
Active distribution of product information and creates awareness in the markets and business segments or responsibility
高效认知和掌握销售线索
Identifies and handles sales leads effectively and efficiently
代表酒店参加国际及国内的销售活动
Represents the hotel and participates in domestic and international sales activities
发挥创造力,为酒店的产品及部门做出应有的贡献
Creative contribution to product and sales development
仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标
Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews
在所负责的市场区域内,监视和报告市场及竞争者的情况
Monitors and reports on market and competition within own market segment
准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进
Prepares and updates customer management reports and ensures all nece
【岗位要求】
1、具备领导才能,了解所负责部门对各职位的责任
2、掌握使用互联网及其它主要电脑系统的知识
3、掌握应用销售及前台的电脑系统
4、了解商务旅游、旅游业国际市场,会议旅游及餐饮销售
5、能够掌握和理解市场和竞争
6、必须具备良好的中,英文读写能力
7、良好的电脑技能,至少会使用微软2003或以上操作系统、微软办公软件2003或更高版本、互联网及其它的流行出版软件
8、良好的人际交往和沟通技巧
9、独立工作和团队工作的能力
1. To ensure the good co-ordinate of orders.
确保所有订单食品质量的一致性
2.To monitor the quality and quantity of all food items being served.
检查所供应之食品的质量和数量
3.To monitor correct quality and quantity of all foods received for kitchen.
检查厨房已接收食品数量和质量
4. To ensure that no reusable foods are not wasted.
保证未变质的食物不被浪费
5.To have a complete understanding and to follow up on hotel policies relating tofire,hygiene,health and safety.
正确理解对酒店的防火措施,卫生管理,健康安全方面的政策并致力去推进
6. To attend department supervisor briefings.
出席部门例会
7.To ensure the attractiveness and maintain quality standards as the relate sanitation and cleanliness.
确保并维持质量标准,如卫生及清洁标准
8. To keep aware of all items of interest.
了解所有工作项目
9.To develop and complement training programs and conduct training sessions.
完善培训计划,开展培训课程
10.To complement and maintain quality standards as they relate to sanitation and cleanliness.
完善和维持与卫生清洁有关的质量标准
11. To ensure the detergents are rightly used.
保证清洁剂的正确使用
12.To check all employees regularly for cleanliness appearance and awareness of pride in their personnel hygiene and in their uniforms.
按时检查员工外表清洁,个人卫生和制服
13. To ensure the good co-ordinate of orders.
保证与上级有良好的沟通
14. Helps wherever required as per Staff.
在员工需要时提供帮助
15.Able to work with and to consume all products and ingredients.
能够合理消耗所有产品和配料。
16. Can convert recipes and follow them through.
能够设计菜谱并按照菜谱操作。
Constant customer contact directed towards existing customers and potential customers.与既有的客户和潜在的客户及合作伙伴保持密切的联系。Identifies and handles sales leads effectively and efficiently.高效认知和掌握销售线索。Represents the hotel and participates in domestic and international sales activities.代表酒店参加国际及国内的销售活动。Creative contribution to product and sales development.发挥创造力,为酒店的产品及部门做出应有的贡献。Fulfils Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews.仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标。During sales calls, carries out “cross selling” in accordance with corporate and divisional guidelines.在销售拜访的活动中,按照集团和亚太区的集团规定实施交叉销售。Monitors and reports on market and competition within own market segment.在所负责的市场区域内,监视和报告市场及竞争者的情况。Prepares and updates customer management reports and ensures all necessary follow up work is carried out on time.准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进。Active distribution of product information and creates awareness in the markets and business segments or responsibility.积极地传播产品信息,在负责的市场内营造酒店的知名度。Participates in planning and realization of sales campaigns together with Director of Sales & Marketing within defined market segments.在所负责的区域内,与市场销售总监一起计划销售攻势,并确保其实现。Active participation and submission of reports at sales meetings.主动参与,完成各种销售报告。Assists in planning and coordinating sales activities and events.协助计划和配合销售活动。Assists in coordinating the development of all promotional material.协助配合开发制作所有酒店促销材料。Managers account base and maintains all customer information up to date manually and electronically.管理客户档案数据库。手工或以电脑更新客户档案。Provides ongoing advice and support to staff under his/her supervision.不断地对下属员工给予持续建议及支持。Undertakes tasks as and when requested to fulfill the marketing and sales objectives of hotel.执行上级要求的任务,完成市场销售目标。Analyses, evaluates and improves personal performance on a continual basis.评估个人表现,使之不断提高。Carries out other tasks as directed by the Director of Sales & Marketing.完成市场销售总监交给的其他任务。