【岗位职责】
与既有的客户和潜在的客户及合作伙伴保持密切的联系
Active distribution of product information and creates awareness in the markets and business segments or responsibility
高效认知和掌握销售线索
Identifies and handles sales leads effectively and efficiently
代表酒店参加国际及国内的销售活动
Represents the hotel and participates in domestic and international sales activities
发挥创造力,为酒店的产品及部门做出应有的贡献
Creative contribution to product and sales development
仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标
Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews
在所负责的市场区域内,监视和报告市场及竞争者的情况
Monitors and reports on market and competition within own market segment
准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进
Prepares and updates customer management reports and ensures all nece
【岗位要求】
1、具备领导才能,了解所负责部门对各职位的责任
2、掌握使用互联网及其它主要电脑系统的知识
3、良好的公司、企业客户资源
4、了解商务旅游、旅游业国际市场,会议旅游及餐饮销售
5、能够掌握和理解市场和竞争
6、良好的人际交往和沟通技巧
7、独立工作和团队工作的能力
8、5年销售与市场推广方面的经验, 包括在星级酒店的管理经验并有最少2年的销售经理经历
1.通过反复检查,督导服务标准的实施工作。
Monitoring Standards through regular Standards Review checks.
2.制定每位员工的排班表及工作安排。(考虑内部活动,客人入住率, 特殊活动及产品促销等)。
Communicating effectively with Front Office and Groups & Tours to maximise in house and group business for the restaurant, ensuring direct liaison with Group Leaders upon arrival.
3.了解酒店其他部门的经营活动及其与自己部门的影响。
Understanding what’s going on in other departments and implications for your owndepartment.
4.预先准备并确保各种经营设施设备的充足。
Planning ahead and ensuring adequate resources are available.
5.有效管理部门运作,为保证服务及餐厅的正常运营采取必要的措施。
Managing the departmental operation and taking action where necessary to ensure smooth running and participating in service duties during service periods, where necessary.
6.与客房部及工程部通力合作,保证部门设施的完好及清洁。
To co-ordinate with Engineering and Housekeeping Departments to ensure maintenance and cleanliness. Ensure follow-up procedures are maintained.
7.确认每个班次之间做好总结,并与下个班次进行工作交接。
Ensuring the shift is reviewed and handovers and briefings are carried out.
8.确保岗位所需知识的更新。
Maintaining in-depth technical knowledge and skills required for the job.
OUR HIRING PHILOSOTHY
我们的招聘理念:
HIRE FOR ATTITUDE 态度优先
Good and positive hospitality attitude, always doing the right thing.
具有良好、积极的工作态度和高度的工作责任感,正确决策
TRAIN FOR SKILLS培养技能
Strong will to learn and fast learner, can adapt to the age of great change and take challenge.
热衷学习新事物,灵活和适应变化,敢于挑战
TAP FOR POTENTIAL 发挥潜能
You should have career development desire to grow up yourself with Marriott.
拥有向上发展的欲望,发挥个人最大潜能,与万豪共同成长。