【岗位职责】 1、制定和实施房务部的运行计划、预算计划；全面管理前厅部级客房部运作。 2、优化房务部的管理体系，下达房务部的运行管理目标，提升房务部服务质量。 3、全面控制部门的管理费用、固定费用和变动费用，节约开支。 4、负责客评管理并不断提升酒店刚方面客评得分。 5、对本部门的安全、消防、卫生工作负责，及时掌握新的规范、条例。因地制宜的实施好各种防范工作。 6、 熟悉本部门经营范围内的经营管理和行政管理知识，了解与商业、酒店等经营有关的法律法规知识。 【岗位要求】 1、10年以上，5星级酒店所属区域管理经验，2年以上本职务经验。 2、形象气质良好，英语口语。 3、全程筹备经验+开业运营经验优先。 4、了解熟悉客人的消费心理关注客户需求。 5、全面负责房务部的运营、管理及使客房利益最大化。 6、具有良好的沟通技巧和对客沟通能力，和超前的创新意识、营销思路和丰富的房务管理经验。 【薪资面议】

【Key Responsibilities】 • Assist Director of Communications to oversee the departmental operations. • Assist Director of Communications to build an engaging and high-performing team. • The capability to plan, lead, coordinate, and communicate of marketing projects. • Develop budgets and monitor the finances for marketing projects. • Build brand awareness and positioning. • Take responsibility for annual marketing plan, strategy, and team. • Identify and plan differentiated and impactful marketing strategies/materials. • Direct and support market research collection, analysis, and interpretation of market data for short- and long-term market forecasts and reports • Maintain brand standards and ensure compliance across all marketing and communications channels. • Assistant leading the execution of internal communication action plans in a timely manner, ensuring quality and consistency of messages and events. • Support leadership team in developing presentations, speeches, and other corporate messages. • Expertise in Digital Marketing to plan and execute hotel social activities. • Oversee social media marketing strategies and content marketing. • Digital Marketing Background is preferred.  【Job Description】 • Master's or above degree in communications or related programs, with 10 years’ experience in Communications or related field. • Forceful communication skills (incl. writing, editing, presentations) and master in multimedia content creation. • Experienced in Digital tools, internal communication channels and platforms, and interested in innovative means of communication. • Good listener, creative, able to adapt to a variety of audiences.

【岗位职责】 1、负责酒店的日常经营管理工作，对各项经营管理指标负责。 2、提出酒店的经营管理思路，协助确定酒店年度经营计划，并指挥落实。 3、协助建立健全酒店内部管理系统、运行机制及各项规章制度。 4、协调各部门关系。 5、研究市场发展趋势，协调制定酒店各服务产品价格体系。 6、审定酒店的市场营销方案，不断开拓市场。 7、提高酒店的管理水平、服务质量。 【岗位要求】 1、同岗位工作经验2年以上。 2、从事酒店工作10年以上，具有至少5年以上酒店前厅，餐饮，客房等运营岗位管理经验，有酒店筹建、开业经验优先。 3、熟悉酒店各营业部门的服务及管理流程，善于成本控制。 4、具有良好的协调沟通、管理和团队建设能力,事业心强。 5、大专以上学历，旅游、酒店管理专业为佳。 【工资面议】

Primary Responsibilities主要职责 Reporting to the General Manager, the primary responsibilities for the Executive Chef include but are not limited to the following: • Ensure consistency and highest quality in food taste, temperature and presentation  • Ensure the quality and cleanliness of all food displays with maximum creativity • Coordinate all Restaurant / Banquet / food production, and all specific duties to chefs and other colleagues under his/her supervision • Check all set-ups for restaurant and banquet functions. Responsible for the correct timing during service and that food served is always of the highest standards • Monitor and implement portion control established with the recipe cards and the butcher test; minimise waste and spoilage • Check stores and refrigerators and oversee proper storage and recycling of leftovers • Ensure effective communication among the kitchens and with other departments • Work closely with receiving and storeroom to ensure received goods meet Hotel’s quality standards specifications • Supervise food tasting sessions and guide chefs for new menu implementation • Attend meetings with Director of F&B or relevant senior leadership personnel in Hotel to discuss future business strategy and review ongoing action plan progress, and other departmental meetings as required • Update menu recipe cards and menu planning for promotions • Conduct staff training and on-the-job training on kitchen skills and new menu items • Guide employee orientation for new hires • Ensure colleagues adhere to hotel regulations re: fire, safety and emergency procedures • Maintain proper controls over purchase orders and requisitions • Monitor monthly food inventory turnover and slow moving items • Ensure purchasing, receiving and all storage are efficiently handled • Review food cost analysis on a daily basis to in line with budget and forecast • Follow HACCP guidelines and ensure that colleagues comply with HACCP guidelines • Works closely with Chief Steward to monitor and ensure that all cleaning is properly conducted and according to schedule  • Recommend promotions, transfers of colleagues from various outlets for General Manager’s approval • Monitor colleagues schedules for the assigned outlets  • Conduct section / departmental meetings and colleagues daily briefings • Manage colleagues appraisal process • Responsible for proper efficiency and profitable functioning of F&B outlets Knowledge and Experience知识和经验 • Solid Culinary Knowledge • Minimum 10 years’ experience in an International Class Hotel with at least 2 years’ experience in a similar capacity • Culinary Related Certificates • Apprenticeship or any other culinary certificate/diploma an advantage • Physically fit • Oral and written fluency in English • Knowledge of other languages and basic understanding of local language preferred • Must have strong culinary experience (international preferred)  • Excellent leadership & supervisory skills with a “hands-on” approach • Positive attitude and high energy level • Motivator & self-starter; displays initiative & creativity • Team player and team builder • Flexible & adaptable to different working locations • Finance knowledge  • Experience in a similar role in a luxury hotel with knowledge of the China market is required • Working experience in China is an asset Your team and working environment: Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park. The hotel features 336 guest rooms, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant, a signature Sichuan Chinese restaurant Chang Yi, and our feature restaurant MIKU occupying the top level of the hotel. 成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心，地处天府新区的核心区域及成都高新区，毗邻世纪城新国际会展中心，环球中心及天府软件园。 成都棕榈泉费尔蒙酒店设有336间酒店客房，金尊行政楼层，超过1350平方米的会议及宴会设施，以及一系列的餐饮设施，包含全日制餐厅“食百绚” ，三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”，精品川菜中餐厅“尝艺”，以及位于酒店顶层的“觅”特色餐厅。 Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

The Peninsula Shanghai is now recruiting for a Director of Engineering who has a strong experience in creating, planning, directing, and participating in all aspects of the day-to-day operation of the Engineering.   An exceptional opportunity to join our high-profile flagship hotel in Shanghai. The Peninsula Hotels espouses luxury service, dedication to our guests and commitment to our employees.  Join our award-winning group, working alongside a highly experienced team.   Key accountabilities  Ensure the maintenance of the Hotel assets in accordance with safety and statutory requirements, by the effective planning, directing, and controlling of engineering activities to meet long-term operational efficiency, quality and return on investment results. Direct engineering operations and maintenance economically and in accordance with the Design Engineers specifications, the Equipment Manufacturers' recommendations, the Property policies and procedures and the operations schedule and requirements. Obtains information and knowledge to keep abreast of industry practice, technological advancement, new methods, equipment, and materials. Ensure preventive maintenance program of all equipment installations, buildings, grounds, furniture, and fixtures to maximize utilization and minimum breakdown at a minimum cost. Plan, direct and coordinate operation of the Engineering department. Analyze and appraise monthly the effectiveness with which the Engineering department operates to see that established work policies and operational procedures are adhered to and that prompt corrective action is taken whenever needed. Report to the Hotel Manager major breakdowns affecting operations, and dates and durations of scheduled and unscheduled power interruptions; major incidents and emergencies affecting operations detailing extent of damage and injuries within 24 hours of the incident. General requirements A minimum of 5 years of experience in Engineering management position, preferably in a unionized hotel Ability to respond swiftly to all emergencies such as fires, power failures, floods and any safety hazard to hotel and assets and develop contingency plans to address each type of emergency. Must have stationary engineering license. Approachable, organized, ability to handle pressure, works well with diverse personalities.   We will be delighted to receive your CV now and will liaise with successful candidates accordingly.

•Direct and supervise the implementation of an effective system of reporting on major issues and routine maintenance to ensure that buildings, facilities and the surrounding environment are in good condition at all times. 指导和监督实施有效的重大问题报告制度以及日常的维保工作，确保建筑物、设施和周边环境一直处在良好的状态。 •Develop maintenance plans for facilities and equipment, guide and supervise the maintenance work of employees and external contractors, and ensure the smooth implementation of maintenance plans; 制定设施设备的维保计划，指导和监督员工和外部承包商的维保工作，确保维保计划顺利实施； •All works involving external contractors, drafting specific requirements and evaluating quotations provided by the purchasing manager. Negotiate and track with the winning contractor to ensure that all work is done and that corporate, local and regional health and safety standards are met. 涉及到外部承包商的所有工程，起草具体的要求并对采购部经理提供的报价进行评估。与中标的承包商商谈并跟踪确保所有工作能够完成，而且符合公司，当地和区域性健康和安全标准。 •Organize and inspect the work of the engineering department's warehouse management and implement effective inventory management. 组织和检查工程部库管的工作，实施有效的库存管理。 •Assist the Chief Engineer in conducting a long-term assessment of the equipment and formulating a major repair and re-purchase plan; Ensure the safe and effective operation of all computer rooms and equipment; 协助总工程师对设备进行长期评估，制定大修及重新购买计划；确保所有机房和设备安全有效的运转; •Pay attention to fire safety, solve safety hazards in a timely manner, and ensure that no safety accidents occur; 关注消防安全,及时解决安全隐患，确保无安全事故发生； •Assist the chief engineer in formulating the annual budget and tracking it to achieve reasonable control; 协助总工制定年度预算，并进行追踪以达到合理的控制; •Complete and provide all daily reports and reports required by the Chief Engineer. The Office of the Deputy Chief Engineer shall maintain an effective record/file system. 完成并提供总工程师所需的所有日常报告和报表。副总工办公室要保持有效的记录/档案系统。 •Maintain contact with fire departments, power supply departments, water supply departments, urban management and epidemic prevention departments, etc., to ensure that all requirements are filed, once needed, and there should be some supportive suggestions. 保持与消防部门，供电部门，供水部门，城管和防疫部门等联系，确 •Reasonable control of personnel to ensure that all employees remain efficient during working hours; 对人员进行合理的管控，确保所有员工在工作时间内保持高效率； •Pay attention to the daily work performance of employees, conduct performance evaluations with employees on a regular basis and provide guidance and suggestions for their personal development. 关注员工日常工作表现，定期与员工进行进行绩效评估并给予员工的个人发展提供指导和建议.

Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager. 协助总经理完成酒店所有与收入及市场销售相关的工作并完成总经理安排的相关工作。  Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and marketing communications. 全面负责对销售部，宴会销售部，收益管理与预订部，及市场传讯部的管理工作。  Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements. 带领酒店商务团队完成相关关键指标，包括但不限于管理酒店的持续盈利能力,确保酒店的收益和利润，宾客满意度达标甚至超过标准要求  Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively. 制定酒店年度/季度/月度预算预测与工作计划，并有效的予以实施  Participate in developing and implementing hotel and departmental policies and regulations. 参与开拓和实施酒店和部门的政策规定。  Develop marketing strategies and promotion plans to adjust to the market situation in real time. 制定开拓市场销售战略和促销计划，实时更具市场情况进行调整。  Supervise and drive the progress and implementation of marketing plans. 督导和推动市场销售计划的进展和实施。  Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings. 为商务发展部设定清晰的工作目标，实施员工个人技能的发展，业绩的复核训导和培训。  Monitor and evaluate current initiated marketing activities and market dynamics. 监督和评估当前发起的市场销售活动以及市场动态。  Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. 管理部门内部的运作，保证部门固定资产及运营物品得到良好维护。  Conduct regular market research and obtain information about competitors. 定期进行市场调查，掌握竞争对手信息。  Set pricing strategies and sales targets for the hotel. 为酒店设立价格策略和销售目标。  Manage special projects and other related businesses. 管理特别项目及其他相关的生意。  Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc. 管理部门内部人力资源，包括选择招聘人员，培训部门员工，团队建设，员工表现评估等。  Ensure that department staff are clear about the responsibilities assigned to them. 确保部门员工明确所赋予的职责。  Take immediate corrective action when the interests of the department or hotel are jeopardized. 在部门或酒店的利益受到危害时，立即采取纠正错误的措施。  Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback. 管理客户关系及服务，包括客户需求、产品服务知识，销售的有效性交流技巧及客户反馈信息。  Manage departmental expenses and budgets. 管理部门开支和预算。  Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date. 准备部门每月相关开支的预测，并在预定日期上交给酒店。  Control departmental costs in accordance with hotel policies to avoid waste. 按照酒店政策控制部门成本，避免浪费。  Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. 确保所有与系统相关的收益数据都保持精确性并完全遵照希尔顿国际标准。