1.Understand the customer situation and catering activities of the day. 掌握当日客情及餐饮活动. 2.Participate in various front-office tasks. Identify and report any problems that arise during work. 参与各项前台的工作。发现并上报工作中出现的问题。 3.Understand the VIP guests who arrived and left the hotel on that day, as well as the returning guests. 掌握当天到店及离店的重要宾客，回头宾客。 4.Prepare key cards etc. before guests arrive to ensure convenient and fast check-in procedures. 在宾客到店之前准备好房卡等以确保入住手续方便、快捷。 5.Maintain good communication with guests to understand their likes and dislikes (preferences) and assist them in solving difficult issues. 与住店宾客保持良好沟通以了解宾客之喜恶（喜好），协助宾客解决疑难事宜。 6.Do a good job in daily telephone calls to guests staying at the hotel, collect guests' opinions and take timely follow-up measures and report to superiors. 做好每日对住店宾客的电话拜访工作，搜集宾客意见并及时采取跟进措施与向上级反映。 Job Requirements 岗位要求 1.Good sense of service, teamwork spirit, and good communication, coordination and adaptability. 具有良好的服务意识，团队协作精神以及良好的沟通、协调和应变能力。 2.Attention to detail, responsible work, willingness to take responsibility, strong execution ability. 注重细节，工作有责任心，敢于承担责任，执行力较强。 3.Self-motivated, with good learning ability and ability to work under pressure. 有上进心和良好的学习能力和抗压能力。

Duties & Responsibilities岗位职责： 1. Supply guests/ residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. 为客人提供酒店服务设施、营业时间以及当地特色活动等指引信息。 2. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. 及时与相关人员或部门取得联系，解答客人的来电，满足客人的要求，解决客人的问题。 3. Follow up with guests to ensure their requests or problems have been met to their satisfaction. 对客人提出的问题进行跟进，确保客人满意。 4. Receive, record, and relay messages accurately, completely, and legibly. 确保接收信息，记录信息的正确性、完整性、易读性。 5. Other duties as may be required of him by the Superior from time to time 上级指派的其它任务。 Qualifications岗位要求： 1. Minimum college and above. 大专及以上学历 2. Experience preferred but not necessary 具有相关工作经验者优先考虑 3. Able to handle and manage heavy loads. 吃苦耐劳，有责任心

岗位职责 1.准备所有的烤制配料及烤制各种面包、面包卷、早餐甜点及其他简单的烤制食品； 2.做好并保持工作区域和设备的清洁工作； 3.为人正直、吃苦耐劳。 4. 可以上夜班 岗位要求 1.中学以上学历，有在星级酒店或西餐厅从事面包制作工作经验优先； 2.熟悉西餐的相关知识及礼仪； 3.熟练面包制作工艺及高超技能; 4.要求适应夜班。

岗位职责  1.协助主管对部门进行监管及满足客人需求，直接对服务员及实习生日常工作进行监督并协调他们的工作；  2.检查餐厅的摆台及确保有充足的服务区域满足每日的营运需求。  3.合理安排员工排班，保证所有工作能够合理、有序地展开。  4及时组织本服务区域的清洁、整理工作； 

The Four Seasons Hotel Dalian is looking for talent who shares a passion for excellence and who infuse enthusiasm into everything they do. 大连四季正在寻找你 - 对工作具有极大的热情，热爱你所从事的职业。 We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: 我们聘用勤奋上进的人才作培训，在一个能令他们尽展所长的工作环境下, 让他们发挥出类拔萃的工作表现。我们的企业文化孕育了成功的事业，并给予多方面的回报。我们希望我们的同事能够: Commitment to supportive teamwork and open communication 拥有良好的团队合作精神，并畅所欲言的沟通 Responsibility for ongoing enhancement of their skills and performance 持续的提高他们的工作技巧和表现 Recognition of personal accountability for their own actions and the outcomes of those actions 能够意识到自己行为所代表的责任及会导致的后果 An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company 充分了解自己行为会对客人、同事以及公司的形象产生的影响 Join Our Team加入我们 We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us." Four Seasons Hotel Dalian provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. 我们的信念，首重于如何互相对待，彼此树立榜样, 在与宾客，商业伙伴和同事间的交往之中，我们致力寻求互相沟通谅解的方式，也希望能夠得到别人同样的对待 四季酒店向员工提供和客人一样的关怀，四季酒店从 1998 年起。获“财富”杂志评为一百家最理想的工作机构之一。 Key Responsibilities 主要工作职责 1. To be fully conversant with every detail of the hotel layout and the location and functions. 2. Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up. 3. Maintains positive guest and colleague interactions with good working relationships. 1.充分熟悉酒店的每一个细节布局，其位置及功能。 2.以礼貌、高效的方式处理客人和员工的要求，如果不能马上找到解决办法，则及时进行汇报。 3.与客人和同事保持基于良好工作关系的接触。 Preferred Skill and Qualification 任职要求 1. High School and above Diploma. 2. Good interpersonal and communication skills. 3. Excellent guest relations. 1.高中及以上学历。 2.良好的人际关系和沟通技巧 3.善于与顾客交流及良好的管理能力 Learn more about what it is like to work at Four Seasons – Visit us: 想要了解更多，请登录以下网站并关注我们： 四季酒店官网职业机会： http://jobs.fourseasons.com/

The Four Seasons Hotel Dalian is looking for talent who shares a passion for excellence and who infuse enthusiasm into everything they do. 大连四季正在寻找你 - 对工作具有极大的热情，热爱你所从事的职业。 We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: 我们聘用勤奋上进的人才作培训，在一个能令他们尽展所长的工作环境下, 让他们发挥出类拔萃的工作表现。我们的企业文化孕育了成功的事业，并给予多方面的回报。我们希望我们的同事能够: Commitment to supportive teamwork and open communication 拥有良好的团队合作精神，并畅所欲言的沟通 Responsibility for ongoing enhancement of their skills and performance 持续的提高他们的工作技巧和表现 Recognition of personal accountability for their own actions and the outcomes of those actions 能够意识到自己行为所代表的责任及会导致的后果 An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company 充分了解自己行为会对客人、同事以及公司的形象产生的影响 Join Our Team加入我们 We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us." Four Seasons Hotel Dalian provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. 我们的信念，首重于如何互相对待，彼此树立榜样, 在与宾客，商业伙伴和同事间的交往之中，我们致力寻求互相沟通谅解的方式，也希望能夠得到别人同样的对待 四季酒店向员工提供和客人一样的关怀，四季酒店从 1998 年起。获“财富”杂志评为一百家最理想的工作机构之一。 Key Responsibilities 主要工作职责 Responsible to clean and maintain all public areas ,outlet, back of house and surrounding areas in accordance with the Standards, guidelines and policies established by the Four Seasons Hotel and Resorts and hotel in order to ensure friendly, efficient and customer orientated service in a clean and orderly environment. 确保在清洁有序的环境中为客人提供友好高效的服务，按照四季酒店或度假村指定的相关条例，（公共区域服务员）负责清洁和维护所有的公共区域，出口，酒店后区和酒店所属周边区域的卫生。 Preferred Skill and Qualification 任职要求 1.High School education or equivalent experience. 2.Pleasant and friendly; work independently; able to take ownership and initiative. 1.高中及以上学历。 2.友好的，能够独立工作并具有主动意识。 Learn more about what it is like to work at Four Seasons – Visit us: 想要了解更多，请登录以下网站并关注我们： 四季酒店官网职业机会：http://jobs.fourseasons.com/

The Four Seasons Hotel Dalian is looking for talent who shares a passion for excellence and who infuse enthusiasm into everything they do. 大连四季正在寻找你 - 对工作具有极大的热情，热爱你所从事的职业。 We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: 我们聘用勤奋上进的人才作培训，在一个能令他们尽展所长的工作环境下, 让他们发挥出类拔萃的工作表现。我们的企业文化孕育了成功的事业，并给予多方面的回报。我们希望我们的同事能够: Commitment to supportive teamwork and open communication 拥有良好的团队合作精神，并畅所欲言的沟通 Responsibility for ongoing enhancement of their skills and performance 持续的提高他们的工作技巧和表现 Recognition of personal accountability for their own actions and the outcomes of those actions 能够意识到自己行为所代表的责任及会导致的后果 An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company 充分了解自己行为会对客人、同事以及公司的形象产生的影响 Join Our Team 加入我们 We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us." Four Seasons Hotel Dalian provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. 我们的信念，首重于如何互相对待，彼此树立榜样, 在与宾客，商业伙伴和同事间的交往之中，我们致力寻求互相沟通谅解的方式，也希望能夠得到别人同样的对待 四季酒店向员工提供和客人一样的关怀，四季酒店从 1998 年起。获“财富”杂志评为一百家最理想的工作机构之一。 Key Responsibilities 主要工作职责 1.Maintain hygiene standards in the lockerooms and other all areas of club. 2.Ensure safety and security of guests and facility. 3.Various support duties of the Spa and fitness center. 1. 保持更衣室及其它区域的卫生符合标准。 2. 确保客人及设施的安全。 3. 对水疗及健身中心提供各种支持。 Preferred Skill and Qualification 任职要求 1.High school education. 2.One-year and above related experience.  1. 高中学历。 2. 一年及以上相关工作经验。 Learn more about what it is like to work at Four Seasons – Visit us: 想要了解更多，请登录以下网站并关注我们： 四季酒店官网职业机会：http://jobs.fourseasons.com/

岗位职责 1.为客人办理入住、退房。 2.跟进解决工作交接事宜。 3.熟悉预订资料，了解客情，尤其要记住即将来店的贵宾、常客的姓名。 4.了解酒店的推广活动，熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益。 5.掌握酒店内外信息，提供准确的问讯服务。 岗位要求 1.大专以上学历，英语流利。 2.性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感。 3.相貌端正，身体健康形象气质好。

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.   The Event Planing Executive is responsible to maximise sales and achieve pre-determined targets, working closely with Rooms, Food and Beverage and other revenue-generating departments. Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Event Planing Coordinator or Event Planing Executive. Good problem solving, administrative and interpersonal skills are a must.

岗位职责 1.各类冷荤的烹调制作,根据卫生标准严格操作安全生产,保证食品的质量。 2.严格遵守每个工作流程,妥善保管各种冷荤原材料,合理用料，降低消耗成本。 3.负责对专用工具、砧板、容器等消毒工作,同时也要保持冰柜、烤箱等清洁卫生。 4.检查每日餐后的原料消耗,及时申购、补充。 5.配合食品检验部抽查菜品及留样品种并进行化验，确保宾客食品的绝对安全。 岗位要求 1.为人正直，有责任心。 2.有1年中厨房工作经验 3.身体健康，能吃苦耐劳。

确保用礼貌，有效的方式处理所有来电。 Ensures all telephone calls are handled in a polite, efficient manner. 如果立即找不到解决问题和投诉的方法，要向领班/副经理报告。 Reports complaints or problems to Team Leader/ Assistant Manager if no immediate solution can be found. 确保销售员的态度始终是被接受的，并意识到酒店里总是存在着销售机会的。 Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the Hotel. 对酒店和当地的产品的知识要相当了解。 Ensures a high level of product knowledge of hotel and local area. 确保始终提供高水准的服务。 Ensures a high level of customer service is consistently maintained. 操作总机的控制台，呼叫系统，并与部门的计算机程序相联系。 Operates switchboard consoles, paging system, and associated computer equipment in accordance with departmental procedures.