SCOPE The overall scope of this role is to safeguard the hotel assets and financial resources and ensure that these are utilized to maximize operating results. OVERALL OBJECTIVES To provide timely and accurate information and work together with the executive team in order for the hotel to run profitably and within the legal and corporate guidelines to maximize the use of the resources available and maintain a control over revenues and costs and help ensure that the hotel objectives are met.  The job of Director of Finance is executed satisfactorily when: All local and corporate guidelines and deadlines are met. High forecast accuracy is achieved consistently. Senior Management is provided with timely and accurate financial information. Hotel fully operates under the terms of the Management Agreement. Insurances are up to date and in compliance with local and corporate regulations. At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of our Managers’ daily activities.    The Director of Finance fulfils their role as a Talent Development Ambassador when: They actively support and implement Talent Development initiatives as a part of their daily activities. They identify Training talents in their department and throughout the hotels as per below definition and actively support their career development. They support and initiate transfer, cross exposure and task force assignments for their team. They personally conduct TTTTs with their team on a regular basis and take personal interest for their talents’ development plans. They recruit and select potential talent according to the Company’s current and future hotel, regional and worldwide needs including conducting interviews for positions in their department and their region. MAIN RESPONSIBILITIES Responsible for following and understanding all Kempinski Policies & Procedures.  Responsible for behaving in a professional and harmonious manner and following the Kempinski code of conduct. Responsible for understanding and following the terms of the Management Agreement.  Responsible for supporting, mentoring and developing the finance staff.  Responsible for supporting and encouraging training of all staff in financial matters . Responsible for developing the annual business plan together with the General Manager and Executive Committee.  Responsible for conducting monthly P&L meetings.  Responsible for monitoring and controlling all revenues and expenses and making the corresponding recommendations when needed.  Responsible for reviewing the cash position of the hotel in order to optimize the use of funds.  Responsible for preparing and submitting the quarterly self assessment report.  Responsible for preparing and submitting an accurate monthly forecast. Responsible for reviewing and signing the Balance Sheet reconciliations monthly.  Responsible for ensuring the preparation of the accurate and timely monthly financial report. Responsible for being the contact for the auditors and act upon recommendations in the audit report.  Responsible for continuously searching for new business opportunities to benefit the hotel.  Responsible for the control environment within the hotel.  Responsible for keeping and safeguarding all contracts, lease agreements, licenses, insurance policies and all legal and financial documents.  Responsible for maintaining good relationships with the hotel owners/representatives as well as external partners.  Responsible for communicating with the General Manager on any discrepancies or other potential problems. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Functionsas the strategic business leader of rooms operations and acts as GeneralManager in his/her absence.  Areas ofresponsibility include Front Office, Business Center, Retail/GiftShops, Recreation/Fitness Center, Housekeeping and Security/Loss Prevention.  Position oversees the development andimplementation of departmental strategies and ensures implementation of thebrand service strategy and brand initiatives. The position ensures the rooms operations meet the brand’s targetcustomer needs, ensures employee satisfaction, focuses on growing revenues andmaximizes the financial performance of the department.  Develops and implements property-widestrategies that deliver products and services to meet or exceed the needs andexpectations of the brand’s target customer and employees and provides a returnon investment. CANDIDATE PROFILE  Education and Experience ·4-yearbachelor's degree in Business Administration, Hotel and Restaurant Management,or related major; 2 years experience in the guest services, front desk,housekeeping, sales and marketing, management operations, or relatedprofessional area. At least 3 years working experience in 5 star hotel.

OVERALL OBJECTIVES This position is responsible to coordinate and manage the day to day maintenance and up keep of the hotel as it pertains to engineering. The job of Director of Engineering is executed satisfactorily when: There are no serious incidents or accidents. No serious guest complaints regarding maintenance issues. POMEC costs remain within budget. The team is motivated and efficient. At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of our Managers’ daily activities.  The Director of Engineering fulfils their role as a Talent Development Ambassador when: They actively support and implement Talent Development initiatives as a part of their daily activities. They identify Training talents in their department and throughout the hotels as per below definition* and actively support their career development. They support and initiate transfer, cross exposure and task force assignments for their team. They personally conduct TTTTs with their team on a regular basis and take personal interest for their talents’ development plans. They recruit and select potential talent according to the Company’s current and future hotel, regional and worldwide needs including conducting interviews for positions in their department and their region. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. MAIN RESPONSIBILITIES Ensure preventive and corrective maintenance of the real estate. Represent the engineering function within the hotel’s executive committee. Ensure the production and supply of energy at all times. Coordinate and supervise contractors to ensure compliance with specifications and the hotel’s procedures in regards to the guest contact and safety. Optimise maintenance costs. Participate in projects, track renovation projects. Accept all kind of necessary maintenance tasks. Propose operating budget and investment budget. Select end recruit suitable employees for the department using prescribed set of policies and procedures. Conduct monthly departmental meetings with the team in order to review the monthly achievements and areas for improvement. Conduct annual performance evaluations. Comply with all Kempinski company policies. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

岗位职责: 1. 负责管理部门日常营运工作； 2. 指导员工需在安全标准下使用机械设施，并提供培训给同事，让他们能在指定时间内执行相关的工程任务/工单；   例如：   1) 使用木具机械以修理木柜及其他家具，以及所有类型家具的饰面及安装技术；   2) 需执行布艺镶饰及“富美家”板切割、喷涂及配色，并进行修理或改装不同类型受损的家具、  门、柜、设备及配件。 3. 定期检测工具设备和机械设施的运作及维修保养，处理紧急事件和工单。 岗位要求:  1. 需具备本科学位；  2. 具备相关专业木具机械操作经验和知识； 3. 5年或以上相关工作经验及3年管理经验； 4. 良好中英文书写及沟通能力。

岗位职责: 1. 负责管理部门日常营运工作； 2. 指导员工需在安全标准下使用机械设施，并提供培训给同事，让他们能在指定时间内执行相关的工程任务/工单；   例如：   1) 使用木具机械以修理木柜及其他家具，以及所有类型家具的饰面及安装技术；   2) 需执行布艺镶饰及“富美家”板切割、喷涂及配色，并进行修理或改装不同类型受损的家具、  门、柜、设备及配件。 3. 定期检测工具设备和机械设施的运作及维修保养，处理紧急事件和工单。 岗位要求: 1. 需具备本科学位； 2. 具备相关专业木具机械操作经验和知识； 3. 5年或以上相关工作经验及3年管理经验； 4. 良好中英文书写及沟通能力。

1.年龄45周岁及以下 2.具有本科及以上学历，酒店管理、企业管理或旅游管理相关专业。 3.熟悉综合酒店、民宿、文旅项目管理及运营模式。 4.具备具有很强的计划、组织、领导、控制能力。 5.具有丰富的战略执行能力和沟通协调能力。 6.掌握人力资源、财务、法律法规等相关专业知识。 7.有强烈的事业心和责任感，具备履行岗位职责所必需的专业知识和丰富经验。 8.具有良好的社会公德、职业道德和个人品行，遵纪守法、诚实守信，无违纪、违法或不良执业记录。 9.爱岗敬业、能够承受较强的工作压力，能接受定期出差安排。 10.任职酒店/民宿/文旅等管理公司相关领域负责人工作经历不少于6年。

体系化建设： 1.负责建立并完善集团运营部内部管理流程与制度； 2.负责建立并完善集团运营部与酒店管理团队之间的管理流程与制度，创造顺畅高效的沟通与技术支持平台。 3.负责制定相关运营管理制度要求下的汇报系统。 项目管控： 1. 根据市场发展，公司战略规划和成控原则协助研发低成本、高效的酒店产品和服务，并统筹监督执行，不断更新优化； 2.负责监督旗下酒店执行雅阁集团运营标准，确保旗下酒店管理及服务质量符合雅阁集团要求； 3.负责针对酒店主要运营部门，如客房、餐饮、前厅部、工程部、财务部的运营工作提供技术支持和专业化的指导； 4.负责定期收取运营管理流程规定的报告文件等； 5.保持与酒店总经理之间定期的业务咨询沟通，及时了解酒店经营动态和支持需求，维护良好的沟通机制； 6.根据项目情况及公司发展要求，负责编制相关报告，如年度工作计划、相关部门培训要求； 7.根据公司相关规定，负责定期提交工作总结、计划等文件； 8.在保证酒店服务品质和经营结果的基础上，负责运营费用的收缴。 团队建设： 1.建立高效的运营团队，包括销售、运营工程、财务的管控，根据公司发展需求和酒店经营需要提供专业的技术支持和管理之道； 2.建立并维护运营团队与酒店管理团队的沟通及汇报程序。 商务发展支持： 1.参与商务发展洽谈项目的讨论，提供专业的意见和建议，保证后期签约项目能够符合雅阁集团运营要求和市场发展需求，确保后期运营质量 2.商务发展洽谈项目提供相关专业的报告。

SCOPE 范围 This position is responsible for managing all local computer technology and services in the fotel which can include, but is not limited to: networks, hardware, operating systems, anti-virus, internet access and all related systems, ofice automation and email systems, departmental systems for front ofice, back office, sales & catering, personnel, spa, and other network based sofiware supporting these systems; network security and compliance; where not the responsibility of the Engineering department, cabling, access control system, voice and guest technologies. The role will be responsible for management of the IT and potentially AV staff in the hotel. Maintains inventory of all hardware products and software licenses, and reviews maintenance agreements. Supervises, supports and trains staft and team members at IT Dept. The Director ofIT role is only for larger hotels in MEA and China Regions. 这个职位是负责管理酒店所有本地计算机技术和服务，但不限于:网络，硬件，操作系统，防病毒，互联网接入及所有相关系统，办公自动化和电子邮件系统，前厅系统，后台财务系统，销售和餐饮系统，人事系统，水疗中心系统，以及其他支持上述系统的其他网络;网络安全与合规性:那些不属于工程部负责，如综合布线，门禁系统，语音和客房技术的责任。该角色将负责酒店 IT 管理和潜在 AV 工作人员。维护所有硬件产品和软件许可证的清单,并审查维护协议。监督、支持和培训IT部门的员工和团队成员。IT总监的角色只对 MEA和中国地区较大的酒店。 OVERALL OBJECTIVES  总体目标 The job of Director of I'T is executed satisfactorily when: IT 总监的工作职责 All IT Systems are running smoothly in the hotel and the IT function is acting in a proactive manner rather than reactive. 所有酒店的I系统平稳运行和T功能被积极主动地使用着 IT is driving effciencies in the use of applications enabling the other departments to successfully complete their tasks. IT系统被各个部门有效的使用着，顺利完成他们的日常工作 All Corporate IT related policies and procedures have been implemented and a successful self audit has been carried out. 所有总部的有关T的政策和流程得到落实，并进行自我审查 The IT department runs to budget. 制定和实施 IT部门的预算 The hotel has an acceptable level ofPCI compliance. 酒店符合PCI的标准(PCI-Payment Card Industry) All Kempinski standards related to guest facing technology are implemented to an acceptable level. 实施凯宾斯基与客人新技术体验的标准在一个可以接受的水平上 At Kempinski, Talent Development is a management responsibility and consequently an integral and important part ofour Managers’ daily activities. 在凯宾斯基，人才发展是管理层的责任，也是我们经理的日常工作中不可或缺的重要组成 部分 At Kempinski, Talent Development is a management responsibility and consequently an integral and important part ofour Managers’ daily activities. 在凯宾斯基，人才发展是管理层的责任，也是我们经理的日常工作中不可或缺的重要组成 部分 The Director ofIT fulfils their role as a Talent Development Ambassador when: IT 总监履行其作为人才发展大使角色时: They actively support and implement Talent Development initiatives as a part oftheir daily activities. 作为日常工作的一部分要积极支持和实施人才发展 They identify Training talents in their department and throughout the hotels as per below definition* and actively support their career development. 在部门中确定人才的对象，并大力支持他们在凯宾酒店中的职业发展 They support and initiate transfer, cross exposure and task force assignments for their team. 支持他们在酒店间的调动，交叉培训和项目援助 They personally conduct TTTTs with their team on a regular basis and take personal interest for their talents’ development plans. 定期面对面进行 TTTT评估并根据个人兴趣制定人才发展计划 They recruit and select potential talent according to the Company's current and fiture hotel, regional and worldwide needs including conducting interviews for positions in their department and their region. 根据酒店在当前和未来的，以及地区和全球需求，他们的部门和地区的职位面试中选择有潜力的人才 *A Hotel Talent is an employee, who has the ability to do the current job in their hotel and can be promoted to the next level. Mobility is what makes this person a Kempinski Talent. *作为一个酒店人才的员工，他/她应该能很好地完成现有的工作，并能提升到高一个级别。凯宾斯基的人才必须要有客移动性。 MAIN RESPONSIBILITIES  主要责任 First point ofcontact for all computer related issues within the hotel 第一时间了解酒店内的所有于电脑相关问题。 Solves technical or operational problems as reported by the users. 解决所有用户报告的技术或操作问题。 Ensures that equipment is in proper working order and application performance is optimized. 确保设备处于正常的工作状态和对应用程序的性能进行了优化。 Ensure that all 24/7 systems (i.e. front ofice, point of sale, email and intemet) are monitored and that technical service is available any time. 确保对所有系统(即前台系统，销售，电子邮件和互联网)进行24小时的监控和 技术支持。 Ensure that backups are performed and checked on a regular basis. 确保数据备份并定期检查。 Ensure that hotel network, systems and data is secured from unwanted intrusion and in line with stated Kempinski standards and rules and regulations given by law. 确保酒店网络，系统和数据安全，免受不必要的侵扰，并与法律规定给予凯宾斯基 标准和规章制度。 Ensure that IT contingency systems for all key business areas are in proper working order and that staff are trained in the switching to, and use of, these contingency systems. 确保所有关键业务领域有T应急方案，培训工作人员如何切换和使用这些应急系 统。 Follow Kempinski policies as they relate to the security and operation of the computer systems. 遵守凯宾斯基政策，因为这涉及到计算机系统的安全性和操作。 Ensure that the IT organizational requirements for legal, data protection and PCl compliance are in place. 确保T组织要求的合法，数据保护和PCI合规的到位。 Update all computer systems with the latest security patches to minimize internal and external access security risks. 所有的计算机系统使用最新的安全补丁，以减少内部和外部访问的安全风险。 Train and maintain back-up staff for each server-based application. 为每个基于服务器的应用系统培训和保持后备人员。 Ensure first level support backup is in place for all systems and network. 确保第一级支持备份应用到所有的系统和网络。 In cooperation with all other department heads, design and implement new computer based procedures that will improve profitability, operations and work efficiencies. 与所有其他部门负责人的合作:设计和实施新的电脑系统的流程，以提高盈利能力， 以及日常操作和工作效率。 Coordinate the installation ofall new applications or upgrades of existing applications. 协调安装新的应用系统或升级现有的应用系统. Coordinate and reviews all new software development specific to the hotel, in accordance to Kempinski policies and standards. 按照凯宾斯基的政策和标准，协调和审查所有为酒店开发的新的软件。 Implement all corporate IT related policies and procedures and carry out an annual self audit. 实现所有总部 IT 相关的政策和程序，并进行年度自查。 Provide advice to better expedite access and to improve the use ofinformation in the Hotel 提供建议，以更好地加快访问速度，并改善酒店信息的使用。 Take direction from the Corporate IT department as it relates to the technical operation of computertechnologyhardware and sofware. 按着总部 IT指导的T软硬件技术的发展方向制定计划。 Communicate status, risks and opportunities as it relates to IT to Corporate & Regional IT General Manager and Hotel Management. 与总部 IT，区域IT，总经理及酒店管理汇报IT现状，风险和机遇。 Responsible for communication with computer vendors and Kempinski Corporate IT Department. 负责与各计算机厂商和凯宾斯基IT总部的沟通。 Responsible for timely preparation and submission of all IT budgets 负责所有的IT 预算及时编制和提交。 Responsible for the management and control ofall IT budgets according to an agreed plan and budget. 按照商定的计划和预算，负责所有I预算的管理和控制。 Ensure a business continuity plan is established and tested together with the department heads for all part of the business supported by IT. 确保应急方案的建立，并由支持与各部门负责人一起测试。 Maximize employee productivity and morale within the department and consistently maintain discipline within hotel guidelines and local regulations. 最大限度地调动部门内的员工的积极性和士气，始终保持遵守酒店的纪律和地方法 规。 Schedule employees in line with varying business levels in order to maximize productivity and minimize payroll costs. 根据不同的业务需求，调整人员配备，以最大限度地提高工作效率和降低工资成本. Select and recruit suitable employees for the department using prescribed set of policies and procedures. 通过规定的政策和流程，为部门招聘合适的员工。 Identify employees with potential for promotion and/or transfer and make appropriate development plans for them together Director ofPeople Services. 确定晋升或调动有潜力的员工，并和人事总监一起为他们制定适当的发展计划。 Work within all pre-set budgetary limits. 将工作控制在所有预先设定预算内。 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. 额外的责任和任务，可以随时根据业务和酒店的需求进行添加。

1.Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements and timetables. 全面管理酒店会计记录和财务报告以确认符合公司,业主,法规和财政要求及时间要求。 2.Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs. Ensure compliance with company policy. 维护一个内部控制的重点系统,这将提供一个有效的及的对酒店资产,负债,收入和成本的全面控制。 确保遵循公司政策。 3.Maintain control over the Hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel. 代表经营者和业主,保持对酒店资产,负债,收入和支出的控制,并对酒店的财务业绩提供管理,领导和负责。 4.Ensure legal and tax compliance and that adequate insurance cover is maintained. Manage the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place. 确保遵循法律和税收政策并保持足够的保险保障. 管理养老金计划,在适用情况下确保有足够的会计,精算和法律控制。 5. Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.). Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel. 确保为例如进口,货币转移和酒店营运(酒吧,俱乐部,娱乐场所等)业务获得有效的许可证和执照. 负责保管和更新所有会影响酒店的财务状况的契约和合同。 6. Liaise and co-operate with both Internal and External Audit. Ensure that an effective programme of in-hotel audit is in place and that corrective action is promptly taken where required. Give particular emphasis to ensuring that all revenue is captured. Make use of a monthly control checklist. Conducts interim self audits as required. 与内部和外部审计联络合作. 确保有效的酒店审计程序已到位,并在必要时及时纠正. 特别强调确保所有的营业收入被记录.使用月度控制检查单， 必要时进行阶段性自我审计。 7. Ensures corporate reporting is timely and accurate. Ensures that all corporate reporting is internally consistent and that, inter alia, Datalink report, HLBFS Report, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintains proof of such reconciliations which are conducted each month. 确保公司报告及时和正确. 确保所有公司报告与内部一致的,尤其管理报告,营运趋势报告,逐步转换报告,损益表,资产负债表和现金流报告与试算平衡表调节. 维持每月进行这些调节的依据。 8.Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data. 为酒店总经理和团队提供关于财务和商业事项的支持和建议,包括解释财务数据。 9.With the ISM ensure proper use and maintenance of financial systems, including adequate security and back up procedures. 与ISM确保合理的应用和维护财务系统,包括足够的安全和后备程序。 【任职要求】 1. At least 5-year professional experience beyond the degree 具有至少五年相关工作经验。 2.Working experience in similar international chain hotel is preferred. 具有同等国际连锁星级酒店工作经验者优先。 3.Team work spirit 团队精神 4.Working under pressure 有一定的抗压能力

1. 集团及酒店核心系统日常管理，定期升级等事宜，保持与市场最新技术同步。 2. 所有筹开酒店的信息技术推进工作，确保项目的及时跟进以及集团信息技术标准的有效落地。 3. 所有管理酒店的信息技术运营工作，确保酒店系统的信息安全以及集团信息技术标准的有效执行。 4. 负责集团数字化转型项目的有效落地，严格把关项目进度和数字化产品质量。 5. 负责集团的整体信息安全工作，配合上级单位做好相关任务。 6. 做好IT团队建设工作，定期对IT团队人员进行培训及技能提升。 7. 对于业务部门提出的新的系统需求，可积极响应和适时提供解决方案。 8. 保持与集团内部/外部服务商/供应商的良好沟通，与供应商建立良好的合作关系。 9. 严格执行公司关于意识形态工作相关规定。

【岗位职责】 1、协助集团旗下门店制定及执行市场销售计划； 2、负责协助各门店的市场开发、客源组织、商品客房、餐饮、会议的销售工作。 3、分析市场动向、特点和发展趋势，设立市场目标。 4、走访客户，根据市场变化，并不断改进服务工作。 5、审核服务活动的策划方案，组织员工工作。 6、签定住房优惠协议、旅行社房价协议及各种合作协议、认报刊合同、广告宣传服务协议。 7、统筹集团旗下各门店的内外的公关宣传工作;审阅酒店对外发布的宣传稿件。 8、对外通过接待、出访、新闻媒介等，对内做好各部门的推销和宣传活动等，管理美工制作，以达到酒店经营的宣传目标。 【岗位要求】 1、本科以上文化程度；5年以上同岗位工作经验。 2、按照公司整体要求，制定和组织实施公司在市场策划、销售管理、客户服务和物业管理的战略规划。 3、负责项目可行性比选阶段的市场研究、客户分析、市场定位和营销推广方案设计。 4、负责监督和考核公司各项目的营销推广、销售进度、销售回款和客户服务等，支持和保障项目实施。 5、负责组织营销推广、销售执行、客户服务等方面专业人员的培训。 6、英语口语和书写流利。

SCOPE 岗位概述   Responsible for the operations of the Reception, Concierge, PABX, Business Center ensuring the highest standards of service in accordance with the operating procedures and Kempinski standards. 主管前台接待，礼宾部，话务部，商务中心， 保证各接待部门工作水平达到 凯宾斯基酒店服务标准和流程。   Main responsibilities 主要职责 Involvement in budget preparations and responsible for profit & loss. 参与酒店预算的准备并对酒店的盈利和亏损负责。 Maximize hotel revenue by controlling room inventory, group blocking, packages, up- selling, adhering to late charge and double occupancy policies to maximize REVPAR. 利用控制房间数量配比，批量封锁，客房套餐，增销，滞纳金和双倍入住率等方式以实现平均可出租客房收入最大化。 Prepare the annual budget and manning guide and manage the Front Office Department within budgetary guidelines. 制备年度预算和人员配置指南，将预算控制在前厅部预算标准范围内。 Control the duty roster for sub departments guaranteeing quality as well as considering the highest personnel cost efficiency. 通过掌握控制执勤制度以保证人工成本的最高效率。 Oversee all labor cost controls within budget limits and occupancy variances to maximize productivity. 将人工成本合理控制在预算内，最大限度的提高生产力。 Conduct interviews with potential candidates. 对本部门的应聘员工进行面试。 Manage all operational tasks including their delegation and follow-up. 有效管理所有运营安排，包括对工作任务的分配和跟进。 Approve training plan of all Front Office sub-departments and follow-up to ensure compliance and efficiency of training activities. 批准所有前厅分部门的培训计划和后续跟进情况，以确保培训活动的有效性。 Manage all operational tasks as well as their respective delegation and follow-up. 管理所有运营工作，包括任务分配及其后续跟进情况。 Carry out disciplinary actions in line with company procedures. 按照公司规章制度执行纪律处分。 Re-evaluate work flows to improve and optimize organization. 重新评估工作流程，改善优化工作组织架构。 Implement and evaluate procedures and policies. 实施并监察工作进度流程与政策。 Ensure clear communication within departments. 保持本部门良好的交流环境。 Verify that all information requested by the local police authorities are adhered to and prepared accurately. 准备出符合当地警察局所需要的资料文件。 Organize regular departmental meetings. 定期组织部门会议。 Detailed hotel product knowledge, up-to-date with VIP arrivals & events within the hotel and the destination. 对酒店产品，当地酒店内外最新贵宾和宴会资料有详细的理解。 Conduct daily walk through to ensure quality standards. 监察部门日常工作，确保达到品质标准。 Maintain high visibility with guests and employees, handle customers’ complaints and take corrective action. 在客人眼前保持高显眼度，能够完美的接待并处理客人意见和建议。 Set short term and long term measurable objectives to continually improve service levels. 制定短期和长期衡量的目标，不断提高服务水平。 Responsible for maintaining 85% scoring for KEA inspections. 保证在KEA检查中获得85%分以上的成绩。 Greet VIP guests and escort them to their room. Farewell of VIP guests upon departure. 迎接并护送贵宾至房间，在贵宾离店时告别。 Manager on Duty weekdays and weekends. 在工作日或周末需要时值班。 Rooms Division responsibility in their absence. 在房务部其他负责人缺席时负责相关事宜。 Pre-Opening tasks and responsibilities where applicable. 适度参与相关工作前期准备工作。

岗位要求： 1、年龄45周岁及以下（1979年6月1日以后出生）。 2、具有本科及以上学历，中国语言文学、新闻传播学、行政管理等相关专业。 3、具有5年以上国有企业或大中型企业行政、人事相关工作经验。 4、具有较强的学习能力、文字功底、组织协调能力。 5、具有较强的全局观和团队协作精神，高度的事业心和责任感。 6、具有较强的组织协调能力、工作责任心、执行力和抗压能力。 7、具有较强的沟通理解能力和自我驱动力，良好的人格品质和道德素养。 8、掌握人力资源、公司法等法律法规等相关专业知识。

工作职责： 1. 负责安腾酒管模块和自营项目的财务管理、成本控制、流程合法合规管理、从财务影响面提供专业的建议和解决方案； 2. 负责相关财务政策的制定和实施，确保财务状况的稳健性和合规性; 3. 制定和管理预算，对开支和财务状况进行监督和分析，优化公司的财务资源配置;  4. 熟悉账务处理、税务申报、汇算清缴等相关业务； 5. 编制和上报财务报表，提供财务数据和分析，上交税费； 6. 日常财务核算，包括并不限于会计、出纳、税务工作等审核；完成月结、年度结算等。 任职要求： 1. 大学本科毕业，财务专业，获得相关财务及会计类证书； 2. 至少5年以上的高端酒店行业工作经验，2年同岗位相关工作经验； 3. 能熟练操作财务软件和办公自动化软件； 4. 具备高度得责任心，良好的沟通和协调能力，有创新性思维和逻辑分析能力。

岗位要求： 1.年龄45周岁及以下（1979年6月1日以后出生）。 2.具有本科及以上学历，专业不限，酒店管理或旅游管理相关专业优先。 3.具有5年以上星级酒店销售及推广相关工作经验。 4.有强烈的事业心和责任感，具备履行岗位职责所必需的专业知识和丰富经验。 5.具有良好的社会公德、职业道德和个人品行，遵纪守法、诚实守信，无违纪、违法或不良执业记录。 6.爱岗敬业、能够承受较强的工作压力，能接受定期出差安排。 7.具有丰富的沟通协调能力、营销策划能力和经营管理能力。

【岗位职责】 1、负责酒店人力资源部的全面管理工作，制定和实施人力资源规划。 2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。 3、负责酒店高层管理人事的招聘和储备人才库的建设。 4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。 5、组织编制工资、人事、考勤、考核等报表。 6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。 【岗位要求】 1、本科以上学历，有相同岗位工作经验2年以上，需有上海工作经验。 2、在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。 3、熟知国家、地区劳动法律法规及相关政策。 4、具备英语听说读写能力。 5、管理类专业，接受过系统的人力资源管理理论培训。

财务总监岗位职责： 1. 为总经理提供专业、有益、有效的支持，帮助其设立、完成战略目标。 2. 准时提交各项财务报告，简洁、全面、准确、及时。 3. 为商业决策的评估提供财务数据支撑。 4. 有效地对资产负债表进行管理,确保月度的调节表准时完成。 5. 实践有效的现金流管理,定期与业主沟通现金流的情况。 6. 熟练操作fedelio opera软件，包括主流会计核算软件。 7. 协助营运部门经理,预测其部门的运营业绩及成本费用数据。 8. 负责各类合同的法律合规性、执行酒店的财务政策、管理酒店各类合同。 9. 负责准备和提交所有与酒店有关的会计报表，包括所有财务报告,运营预算,现金流和财务预测。 10. 负责任何有关对财务部的要求，同时也包括业主方提出的要求。 11. 对总经理就各项财务指标、目标的实现提供支持及给与意见。 12. 落实财务预算管理制度。 岗位任职资格： 1. 具备大学本科及以上学历，会计或相关专业 2. 具备初级及以上会计职称 3. 5年以上总账工作经验，3年及以上星级酒店同岗位管理工作经验 4. 熟悉fedelio opera软件，包括主流会计核算软件。

Fluency in English and Mandarin and other languages is desirable. 2-year degree from an accredited university in Human Resources, Business Administration, or related major. 2 years’ experience in the human resources, management operations, or related professional area.

监督客房部人员，以确保向所有客人和内部客户提供及时和礼貌的服务。 监管洗衣房的营运。 定期对客房和公共区域进行视察，以确保家具、设施和设备等得到良好的清洁和修缮。 就家具、设施和设备的保养向总经理或其代理人提出建议，确保所有家具、设施和设备均得到良好清洁和修缮。 向其它部门通报客房部与其有关的事项，特别是洗衣部、工程部、前厅部和餐饮部。与其它部门负责人、总经理或其代理人保持良好的交流渠道。 建立并保持良好的人际关系，与人力资源部门一起对团队成员的工作表现进行有效管理。 在合理的成本范围内，确认并保证清洁工作、保养工作、客房物品供应和酒店用品的最高标准。 和人力资源部一起进行人力规划和管理需求。 和财务总监一起制作和管理部门预算。 通过细致入微的管理改善饭店的运作，特别是提高服务标准，以使饭店增加收入、减少损失。 在当班时，行政管家要公正地评判任何员工的违纪行为。 要确保所有员工的日常行为，个人的仪容仪表和服务技能要符合酒店的标准。

1. Maximizes net room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein. 通过充分了解所有预订渠道、库存管理和价格，最大限度地增加净客房收益贡献。 2. Continuous analysis of changing channeldistribution models and the impact on consumer booking trends. 不断分析变化的渠道分销模式和对消费者预订趋势的影响。 3. Operationalizes hotel and corporate pricing strategies through definition and management of rate levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels. 通过确定和管理价格等级、限制停留和其他策略来实施酒店和企业定价战略，该定价战略符合需求因素，并通过所有分销渠道对其进行管理。 4. Ensures the hotels representation (brochure information) is accurate, engaging and supports the hotels selling strategy in all distribution systems. 确保酒店介绍（宣传册信息）准确和有吸引力，并支持所有分销系统中酒店销售战略。 5. Monitors transient, group and tour booking pace in order to determine pricing and availability controls for all reservation distribution sources. Discusses changes to, and implements those changes in distribution plan accordingly. 监测临时住店顾客、团体和旅游团顾客的预订速度，以确定定价和有效控制所有预订分销源。讨论变化，从而在分销计划中实施这些变化。 6. Tracking and analysis of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace. 跟踪和分析有竞争力的固定定价和收益战略，并能够预知市场中有竞争力的固定定价的变化反应。 7. Plays an active role in the Strategic Planning, Marketing Plan and budgeting processes. 在战略策划、营销计划和预算过程中发挥积极作用。 8. Chairs and prepares materials for the weekly Revenue Management Meetings and follows the Pullman guidelines for meeting content. 主持并准备每周的营运收益会议材料，遵守铂尔曼会议内容的指导方针。 9. Provides leadership and guidance to the reservations team. 领导预订团队并提供相关指导。

岗位职责 1.管理酒店日常财务管理工作。 2.建立财务管理体系，完善各项财务管理制度。 3.完善内部控制体系，检查财务运行情况。 4.监督检查酒店财务运做和资金收支情况。 5.负责与财政、税务等有关部门保持良好的关系。 6.帮助会计人员解决会计核算中的疑难问题，并向财务总监报告。 7.审核每日现金、银行存款日报表，并在签章后，报送财务总监。 岗位要求 1.本科以上学历，财经类专业，高级会计师或注册会计师。 2.5年以上酒店财务部总会计师以上职位工作经验。 3.能全面承担财务及审计的各项职责，能对经济业务做出及时准确的评估。 4.熟悉酒店行业财务流程, 熟悉国家财务、税务、审计等相关法规政策。

职位描述 1、负责设计品牌传播、市场营销所需的宣传物料。包括但不限于宣传册，销售手册，社交媒体广告、酒店设施标识及其他促销宣传物料。 2、负责拍摄及剪辑自媒体渠道推广素材 (图片、视频等)，对营销物料进行创意视觉原创图形设计: 3、为营销提供设计支持，把控品牌标准，确保品牌输出的一致性。 4、熟悉新媒体 (微博、微信公众号、B站抖音、小红书等)渠道的运营和策划，负责酒店微博、小红书、视频号等社交媒体账号的运营及维护。 5、与媒体、本地社区、客户及酒店总部保持密切联系，代表、宣传酒店形象。 6、保证所有的宣传资料和广告都达到公司的标准，维护酒店的良好形象和定位。 7、负责并协助酒店产品的线上宣传，包括定时更新酒店朋友圈、公众号等互联网平台，进行图文撰写、海报宣传册设计、相片视频的拍摄并转化为优质的内容输出等，让公司产品更具画面感； 8、确保酒店印刷品、宣传物料、媒体资料库等是否符合公司 VI 标准，并结合自身宣传需求做出相应执行计划； 任职要求: 1、本科以上学历，设计、中文、新闻、传媒等相关专业。 2、拥有新媒体渠道核心资源并对新媒体的生产传播有丰富独到的经验。 3、具备一定品牌意识，思维灵活，敢于创新和突破。

1、全面负责公司的人力资源管理与开发工作； 2、编制落实人力资源发展规划，为重大人事决策提供建议和信息支持； 3、计划和审核人力资源管理的成本； 4、做好企业人才库建设及人才储备管理工作； 5、根据公司发展需要设置组织机构、设定和审核人员编制； 6、组织制定员工招聘、录用、考核、晋升、奖惩等人事管理的规章与标准，并监督执行； 7、协调、指导员工招聘、培训、绩效考评、薪酬等工作，确保合理配置人力资源； 8、组织受理员工投诉和劳资纠纷，完善内部沟通渠道。 任职要求 1、人力资源管理、心理学或管理类相关专业本科及以上学历； 2、3年以上企业管理工作经验，其中至少2年以上酒店人力资源经理工作经验； 3、熟悉国家及当地相关劳动法律、法规和政策，能够解决各项人力资源管理问题，熟练掌握人力资源各模块工作内容； 4、熟练使用EXCEL、WORD 、PPT等OFFICE办公软件； 5、具有良好的人际交往能力、书面表达能力及应变能力； 6、具有较强的领导能力，强烈的工作责任心和主动性，高度的团队协作精神

POSITION SUMMARY 职位概述： Perform professional accounting duties to maintain control over expenses, income, assets and liability of the hotel to ensure the security of the assets of the company in a centralized accounting environment. Conduct related report about hotel business performance. Manage lower level accounting staff. 执行专业的财会职责，管理酒店的支出、收入、资产和债务，以确保公司财产安全处于集中控制的环境。管理较低级别的会计人员。 RESPONSIBILITIES 职责： - Review the daily revenue report. 审查收入报表。 - Audit the general cashier journal. 审核总出纳凭证。 - Review of accounts payable purchases journal. 审查采购应付账目。 - Maintenance of replacement reserve book. 保管重置储备金账目。 - To take charge of the month end inventory counts and to produce the month end Food & Beverage control report. 负责月末存货清点并制作月末餐饮控制报告。 - Preparation of month end journals. 准备月底结账凭证。 - Participation in month end review. 参与月末审查。 - Review general ledger and Financial Reports each month. 每月审查总账和财务报表。 - Review balance sheet reconciliation. 每月审核资产负债调节表并跟进处理。 - Prepare or Review bank reconciliation such as agency, imparts and replacement reserve. 编制或审核银行存款余额调节表，如代理行、重置储备金。 - Conduct Payroll Auditing. 对工资进行审计。 - Complete the tax declaration. 每月完成税务申报工作。 - Prepare the owner report. 准备业主报表。 - Attend the P&L meeting and assist Finance Director in analyzing monthly profit & loss. 参加月度损益会议，协助财务总监分析每月损益。 - Participation in the 3-month outlook, reforecast and budget. 参与3个月的预测、重新预测与预算。 - Assist to complete hotel budget. 协助完成酒店预算。 - Cooperate with external and internal audit. 配合完成酒店外部和内部财务审计工作。 - Assist to do a good job of staff training. 做好员工培训工作。 - Assist other departments in analyzing their financial results. 协助其他部门分析其财务结果。 ABILITIES / KEY COMPETENCIES / SKILLS 能力、关键资质、技能： - Good Communication skills. 良好的沟通能力。 - Proficient in the use of Microsoft Office. 熟练使用微软办公软件。 - Problem solving, reasoning, motivating, organizational and training abilities. 具备较强的问题解决、推理、号召、组织及培训能力。 - Good writing skills. 良好的写作能力。 EDUCATION / CERTIFICATES / EXPERIENCE 教育背景、任职资质、工作经验： - Bachelor’s degree or Diploma in Accounting, Finance, Business Administration or related field. 会计、财务、工商管理或相关专业学士学位或大专学历。 - 3 years in hotel accounting or auditing experience including management experience or an equivalent combination of education and work-related experience. 3年酒店会计或审计工作经验，包括管理经验，或与此相当的教育和相关工作经验结合的背景。 - Professional accounting certifications may requested by local laws and regulations. 地法律法规要求的专业会计认证。