岗位职责：  1、负责宴会厅员工的管理与调度，完成餐饮部总监布置的各项工作；  2、负责制定、修订宴会厅的工作程序和标准；  3、负责按照工作程序与标准，督导下属员工的工作；  4、 参加餐饮部例会，主持宴会厅班前会，布置工作任务，完成上传下达工作；  5、负责宴会厅人事安排及绩效评估，按奖惩标准实施奖惩，并配合人力资源部做好员工的考核、培训、招聘和录用等工作；  6、督导、检查并组织培训，确保宴会厅服务员有较好的专业知识、服务技巧和良好的工作态度。  任职要求：  1、高中以上学历，专业不限，男女不限；  2、具有2-3年同岗位餐饮管理的工作经验，熟悉餐饮生产的全过程，掌握宴会厅各岗位的工作程序与标准； 3、了解酒店餐饮服务的程序和标准，熟悉各种宴会、布置与操作； 4、善于评估和培训员工，具有一定的号召力和凝聚力，能将员工的工作积极性调动起来；  5、具备较强的组织领导能力、协调能力和实际协作能力，并善于与人沟通。

【岗位职责】 Responsible for safe transfer of guests from all determined locations. 负责将客人从所有指定地点安全送达 Create guest satisfaction through a pleasing personality, effective communication skills and should be first to greet the guest as per time of the day. 凭借令人愉快的性格和有效的沟通技巧取得客户的满意，并且总要主动与客人打招呼。 Maintain good knowledge of the city routes locations and hotel facilities. 熟知城市路线、地点和酒店设施。 Maintain knowledge of flight timings and assist guest in handling and loading baggage whenever required. 知晓航班时间，并按客人要求协助其处理和装载行李。 Maintain a high standard of personal hygiene and be well groomed and well-dressed at all times. 保持个人卫生，随时保持个人形象和穿着整洁。 Do utmost to learn names of guests, especially repeat and long staying guests remaining alert to situations to offer assistance. 尽力熟知客人的名字，特别是熟客和长包房的客人，注意观察情况以向客人提供协助。 Maintain detailed knowledge of facilities and services of the hotel and use this knowledge to promote the hotel to guests. 熟知酒店设施和服务情况，并以此向客人推销酒店。 Keep abreast of activities in your city which may affect driving times or routes and relay this to management. 了解所在城市的活动，如发现可能影响驾驶时间或路线的情况应向管理层汇报。 Responsible for the upkeep and cleanliness of the car used for guest transfer and assist with maintaining vehicles to hotel presentation standards. 负责载客车辆的保养和清洁，并按照酒店形象标准对车辆进行维护。 Performs other duties as may be assigned by the Front Office Manager. 执行前厅部经理可能分派的其它任务。  Assist with heavy packages, coats, suitcase, etc.  Being alert to give assistance courteously and quickly, before having to be asked. 主动协助客人提重包裹、拿衣服、提手提箱等，向客人提供礼貌和迅速的协助。 Maintain a willingness to please attitude and give undivided attention to any approaching guest. 保持令人愉悦的态度并专心接待每位到来的客人。  Adhere to guest checking in and checking out procedures pertaining to baggage handling. 在与行李相关的问题上，遵守客人入住和退房工作程序。 Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and IHG Rewards Club members. 在正门处欢迎客人，按具体时间段向客人发出合适的问候，特别要注意常客和忧悦会会员。 【岗位要求】 1、高中及以上学历。需持有A1驾照。 2、熟悉交通法规，懂得驾驶操作细则。 3、能够按照出车通知单安全行车。 4、熟悉当地及周边城市的交通路线。 5、除司机日常工作外，需按照部门要求，兼顾礼宾部分工作。